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Anmeldelser af Golden Phoenix Hotel Manila

4 out of 5
Golden Phoenix Hotel Manila
Oceanaire Bldg, Sunrise Drive, CBP D Macapagal, Pasay, Manila

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 385 af i alt 1010 anmeldelser" "
Bedømmelse på 8 − Udmærket. 312 af i alt 1010 anmeldelser" "
Bedømmelse på 6 − Okay. 177 af i alt 1010 anmeldelser" "
Bedømmelse på 4 − Dårligt. 80 af i alt 1010 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 56 af i alt 1010 anmeldelser" "

7,8/10

Rengøring

8,2/10

Service og personale

7,6/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Girlie Acuyan

Rejste med familie
Overnattede 3 nætter i august 2023
Svar fra Guest Relations Office den 29. sep. 2023
Dear Girlie Acuyan,We appreciate you for taking time to review Golden Phoenix Hotel Manila. We are looking forward to welcome you again here on your next visit.Sincerely,Guest Relations Office

10/10 Fremragende

René

Overnattede 2 nætter i februar 2023

6/10 Okay

Gloria

Værelse var god nok men udenfor på min værelse var beskidt og tape trænger at blive skiftes
Overnattede 2 nætter i august 2022

6/10 Okay

Kim

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Ikke til 4 stjerner.
Meget slidt hotel. Området omkring poolen er en skænsel. Indretningen af værelserne svare ikke til de som de koster. Husk i øvrigt at være til tiden til morgenmad, kl. 10 og ikke et minut over tages maden af bordet.
Overnattede 2 nætter i marts 2020
Svar fra resa den 18. mar. 2020
Dear Valued Guest, Thank you for your feedback. We look forward to welcome you again here at Golden Phoenix Hotel Manila.

8/10 Udmærket

Analyn

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel med perfekt Beliggende .
Perfekt beliggende . Ikke så langt fra lufthavn . Tæt på Mall of Asia ( MOA) . Masser spisesteder omkring . Venlige personale . Morgemad var udmærket.
Overnattede 1 nat i februar 2020
Svar fra resa den 20. feb. 2020
Thank you so much we look forward in welcoming you and your guest here at Golden Phoenix Hotel Manila.

6/10 Okay

Erdem

Synes godt om: Overnatningsstedets tilstand og faciliteter
Ok valg
Udmærket hotel tæt på Mall of Asia, som var 10 minutters gang fra hotellet. Rent hotel i god tilstand. Morgenmadsbuffet var begrænset og ikke speciel godt. Dejlig seng og gode tv kanaler.
Overnattede 1 nat i december 2019
Svar fra FOA den 13. jan. 2020
Thank you so much we look forward in welcoming you and your guest here at Golden Phoenix Hotel Manila.

4/10 Dårligt

Michael Dahl

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i oktober 2019
Svar fra VON den 30. okt. 2019
Thank you so much we look forward in welcoming you and your guest here at Golden Phoenix Hotel Manila.

10/10 Fremragende

Svend

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Have stayed at this hotel many times before and as always everything was fantastic. The staff is very friendly and helpful got to check in a little earlier
Overnattede 6 nætter i april 2019
Svar fra Phoenix den 27. apr. 2019
Thank you for taking the time to share your comment with us.

8/10 Udmærket

Jeaner

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place for the price!
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Gilberto

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love it
Overnattede 3 nætter i april 2024

10/10 Fremragende

Angelo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Richard

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel for the price
Overnattede 6 nætter i maj 2024

8/10 Udmærket

Cherie Mae

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024

8/10 Udmærket

Ricardo, wädenswil

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was good
Overnattede 2 nætter i maj 2024

6/10 Okay

Julie

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
This was our first trip to Manila. We’re weren’t familiar with hotels in the city. I was recommended to stay near the Mall of Asia. We reserved 3 rooms for 4 nights. 2 out 3 rooms walls papers were pilling off from the walls and there were molds in parts of the room. Hotel is no smoking but someone or some people were smoking. We could definitely smelled the cigarette smoke in the hallways; 2nd floor had unpleasant smell all the time. If you’re budget minded and want to be close to the Mall of Asia, I guess the hotel will be sufficient. When we were checking out they had me wait to receive our room deposits until someone physical checked all rooms. I don’t plan to go back there.
Overnattede 4 nætter i maj 2024

8/10 Udmærket

Ronald

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
what i liked about the property were, the room was wide and clean. what i did NOT like were the bath room shower floor tile were slippery. when it gets wet it was so slippery, i also noticed the floor shower has NO slope to drain the water, the drain was leveled with the floor, when taking a shower some of the water are getting into the other side. the shower glass wall/door did not help at all to contain the water in the shower area. also the bath lavatory was cracked, although it has no leak but still a broken lavatory.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Felix, Buckeye

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice property and very loving staff
Overnattede 1 nat i maj 2024

6/10 Okay

Eiji

Overnattede 1 nat i maj 2024

10/10 Fremragende

Venus

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff were very courteous; close to airport and shopping.
Overnattede 1 nat i april 2024

8/10 Udmærket

Dean, Pinellas Park

Overnattede 1 nat i april 2024

10/10 Fremragende

Orlando

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place was amazing!! For my first hotel and first time landing into manila i chose this place. I dont regret it clean rooms!! Friendly staff checking in to check out was fast and smooth! Highly recommended its near the biggest mall of asia! Will be rebooking here in the future
Overnattede 2 nætter i april 2024

4/10 Dårligt

Luis A.

Synes ikke om: Service og personale
This property is attentive upon arrival. But druriing my stay I needed my room clean and laundry picked up in the afternoon. I literally had to call 3’or 4 times between front desk, housekeeping, coincierge. They rarely pick up their phone. I also wanted 3 plastic bags brought up to my from for food leftover. And it was never delivered. Decent hotel for short stay but don’t expect too much
Overnattede 3 nætter i maj 2024

4/10 Dårligt

sule, tamuning

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had advertized a swimming pool (I came to swim) which was closed. The view out my room’s window was like looking at a trash dump. The Staff made me wait 45 minutes at checkout while the attended arrivals who came in after me. Gave me no discount when asked for late checkout even after their failures.
Overnattede 4 nætter i april 2024

8/10 Udmærket

Clinton, Santa Rita GU

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was pleasant. Room was comfortable.
Overnattede 9 nætter i april 2024

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Just for rest, returning home from something in Manilla
Overnattede 2 nætter i april 2024

10/10 Fremragende

Gilberto

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was what I was looking for
Overnattede 3 nætter i april 2024

2/10 Forfærdeligt

Bingle B.

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is old and deteriorating. The pictures are very different. The wallpapers in the room are peeling, there’s crack in the toilet bowl, there was a smell of cigarette. Worse, parking is only for limited slots only. When we went out and return, no available parking and I had to demand for assistance. Not to mention that the aircon was barely working. I will not choose this hotel again.
Overnattede 1 nat i april 2024

4/10 Dårligt

Marco

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hallo zusammen, das Hotel war sehr schlecht gedämmt, man konnte alles von draußen hören. Die Kissen und das Bett waren extrem hart. Der Pool war unterdurchschnittlich und nicht sauber. Das personal war auch nicht gerade nett, sie haben unser Gepäck nicht hoch gebracht und auch nicht den Weg gezeigt. Das Frühstück war in Ordnung somit 2 Sterne sonst würde ich ich nur einen geben. Für das Geld kriegst man bestimmt was besseres.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Richie, Santa Maria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

8/10 Udmærket

Jonathan Emmanuel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice
Overnattede 4 nætter i april 2024

8/10 Udmærket

clayton

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
The hotel is located in a great location within close walking distance to the Mall of Asia. The hotel has a covered parking garage located behind the hotel which you have to access by driving around the block but, once there the security staff will assist you and register your guest parking. It’s a short walk to hotel elevator but, once inside the hotel it is rather confusing to find the front desk lobby due to lack of visible directions or signage. The hotels garage elevator does not go to the ground floor even though there is a “G” button inside the elevator and will automatically stop on the 2nd floor. Upon exiting we found another set of elevators but, they do not go to the lobby as well. A guest directed us to walk in the opposite direction towards a restaurant on the 2nd floor and from there to take the escalators down to the lobby. You will also need to take the same escalators up to the 2nd floor to take yet a different elevator to go up to your hotel wing. The hotel pool looked a bit stained so we opted to pass on swimming. The hotel’s gym is accessed by walking through the hotel’s restaurant which is strange as you walk by other guests who are eating. The gym was very disappointing as the few equipment they had was broken and the air conditioning was also broken. On a positive note, breakfast buffet was good with many choices including fresh fruit. The staff was friendly and helpful so hopefully the hotel will improve and address some of the issues.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Rodney

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everyone was so nice and friendly. The breakfast buffet was also a great way to start the day. The rooms were super clean and neat.
Overnattede 3 nætter i april 2024

8/10 Udmærket

Sander

Rejste med partner
The staff is very friendly and helpful. I ordered food for room service golden spice restaurant The food came late and cold very disappointed.
Overnattede 1 nat i april 2024

8/10 Udmærket

??

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
공항과 sm of arena와 가까워 편리했음 다만 청소나 타월 휴지 리필이 잘이루어지지않아 불편함
Overnattede 2 nætter i april 2024

8/10 Udmærket

Tien

This property is an affordable option to be in Manila & next to MOA
Overnattede 2 nætter i april 2024

8/10 Udmærket

BENJAMIN

Very clean !
Overnattede 7 nætter i marts 2024

6/10 Okay

amable

Overnattede 1 nat i marts 2024

6/10 Okay

Johnny

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, service og personale
The hotel is fine but there are some points that make the stay less pleasant. For instance, the room is only cleaned the moment you check in. As a result, we had to wait an hour in the loby before we could go to the room. It was indicated several times that it was going to take a maximum of 10 min. But it ended up being an hour. The room was neat, spacious and clean. However, the windows were full of descriptions (with marker) and the balustrade was full of cigarettes and leftover noodles. Not really attractive to look at. Nothing was done about this after a report. The location is fine, within walking distance of Asia Mall and other attractions.
Overnattede 3 nætter i marts 2024

6/10 Okay

Toni

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Ok
Overnattede 7 nætter i marts 2024

4/10 Dårligt

Michael

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Roach motel. Room had roaches constantly. Was a horrible experience.
Overnattede 2 nætter i marts 2024

6/10 Okay

robert

Overnattede 2 nætter i marts 2024

2/10 Forfærdeligt

Samer

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Found roach in bathrooms 2 days in row, i only stayed here 2 nights. Ac was working weak. Called they tried the first time didnt work n got tired of complaining so i just said whatever, plus i had the suite room staying in 7th floor n they wanna charge me more money cuz i got there early, other hotels in area didn't charge me that, will i stay here again? Definitely not
Overnattede 2 nætter i marts 2024

2/10 Forfærdeligt

William

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was friendly and it in a nice area. We had room 701. The minute we walked in you could see the wall paper stained and peeling off all the walls in the living room. We found roaches in the bedroom and bathroom. We immediately left the room and moved to a better hotel. This could be a great hotel is the owner would fix up the room. This hotel would be closed by the health department if it was in the USA.
Overnattede 2 nætter i marts 2024

6/10 Okay

Aaron

Rejste med familie
Everything average.
Overnattede 1 nat i marts 2024

8/10 Udmærket

Rolly

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Like:Close proximity to MOA. Good selections of buffet breakfast, and varies everyday we were there. Staffs were helpful and cordial. Room is clean and bed is comfortable, and able to sleep well. Dislike: smell of cigarette smoke on the 7th floor, and coffee during breakfast tasted light.
Overnattede 3 nætter i marts 2024

6/10 Okay

Jennifer

Overnattede 1 nat i februar 2024

8/10 Udmærket

Eugene

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Lobby is hot. Room is a little old and they beed to upgrade or deep clean the furnifures.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Raymond

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024

4/10 Dårligt

VIRGINIA, spring valley

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Good location but hotel rooms are outdated specially the bathrooms
Overnattede 2 nætter i februar 2024

4/10 Dårligt

VIRGINIA, spring valley

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Property is convenient to the airport.and shopping area.
Overnattede 1 nat i februar 2024