Dear Ms. Sousa,Thank you very much for your recent stay with us.We are really happy to know that we have fullfilled your expectations and we hope to welcome you back in the soonest future.Yours sincerely,Adrián HuertaFront Office Manager

Dear Mr. McGregor,Thank you for choosing The Lodge Mallorca for your last trip to the island.Thank you very much for your comments about your recent stay, I will share all of them with our staff.We are happy to know that we have fullfilled your expectations and hope to welcome you back in the soonest future.Yours sincerely,Adrián HuertaFront Office Manager

Dear Mr. Clark,Thank you for choosing The Lodge Mallorca for a few days of rest.It has been a real pleasure to host you and we will share all your comments with our Staff, in particular with the team of Singular & Front Desk.We hope to welcome you back soon and remain at your entire disposal for any further information or assistance you might need.Yours sincerely,Adrián HuertaFront Office Manager

Dear Ms. Crofford,Thank you very much for choosing The Lodge Mallorca to enjoy a few days of rest.We are delighted to know we have fulfilled your expectations and hope to welcome you back soon.Yours sincerely,Adrián Huerta

Dear Mr. Querci,We hope this message finds you well.We are really happy to know that you enjoyed your stay with us. We are sorry for the initial inconveniences with the Chromecast, that were fixed as soon as we could.We look forward to welcoming you back and remaining at your entire disposal for any further information or assistance you might need.Yours sincerely,

Dear Mr. Boozary,Thank you for choosing The Lodge Mallorca for your last trip to the island.We are happy to know that we met your expectations and look forward to welcoming you back really soon.Yours sincerely,Adrián HuertaFront Office Manager

Dear Mr. Duran,Thank you so much for your review, we are glad to read that you spent a great time at The Lodge. We look forward to welcome you again.

Estimado Sr. Lucea,Muchas gracias por su amables comentarios. Le agradecemos su visita y esperamos poder darles la bienvenida de nuevo muy pronto en The Lodge.

Dear Vincenzo,Thank you very much for your review.We hope to welcome you back soon!

Thank you so much for your nice review. We are glad to read that you enjoyed your stay with us, which is our main objective. We hope to welcome you again very soon

Dear Mr. Robinson,Thank you very much for your feedback.We are really sad to know that we could not met your expectations this time. We work hard to guarantee the standards and your feedback is truly appreciated.During your stay, we have been improving our facililities and created some new paths as per the comments of other guests that felt that this was necessary.We are sorry for the inconveniences this might have caused.We look forward to welcoming you back in the future and remaining at your entire disposal for any further information or assistance you might need.Yours sincerely,Adrián HuertaFront Office Manager

Dear Mr. Gillespie,I hope you are having a good day.First of all, I would like to thank you for your visit to The Lodge Mallorca.On the other hand, we sincerely apologise for not meeting your expectations on your last visit. It is true that we have recently opened and of course there are some things that certainly need an improvement so we would like to thank you for the feedback.I have just informed the Food&Beverage Manager about your comments about our restaurant and your words will help us to continue improving our service.In addition, there is always a manager on duty available so we will check with the team why did they tell you that there was no manager available.In the meantime, please be so kind as to check your email as we will contact you soon.We hope you can give us another chance, we will work to solve these issues.Once again, thank you very much for your time and consideration. I am at your full disposal for any further assistance you may require.We look forward to welcoming you again soon.Adrián HuertaFront Office Manager