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Anmeldelser af Hotel HSM Atlantic Park Hotel

4 out of 5
Hotel HSM Atlantic Park Hotel
C/Calderon De La Barca 2, Magalluf, Calvia, Mallorca

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 21 af i alt 106 anmeldelser" "
Bedømmelse på 8 − Udmærket. 48 af i alt 106 anmeldelser" "
Bedømmelse på 6 − Okay. 23 af i alt 106 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 106 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 106 anmeldelser" "

8,0/10

Rengøring

7,8/10

Service og personale

6,6/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

6,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Cecilie Kløcker

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Very Nice
Overnattede 6 nætter i juli 2023
Svar fra HSM Customer Service den 3. aug. 2023
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

8/10 Udmærket

Ina

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i juli 2023
Svar fra HSM Customer Service den 3. aug. 2023
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 5 nætter i september 2022
Svar fra HSM Customer Service den 15. sep. 2022
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. We would like to welcome you again soon!All the best from Mallorca, HSM Customer Service.

8/10 Udmærket

Louise

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Alt i alt en dejlig oplevelse
Et dejligt ophold. Det eneste jeg vil fremhæve som negativt er at meget service i buffeten ikke var ordenligt rent. Man skulle lige igennem et par tallerkener for at få en ren. En lille sidebemærkning hvis man som mig ikke tåler gluten, så er der ikke meget at vælge mellem og skiltningen er ikke-eksisterende.
Overnattede 5 nætter i maj 2022
Svar fra HSM Customer Service den 10. jun. 2022
Dear guest, First of all, we would like to thank you for sharing your experience at our hotel. We are grateful for your comment, because this helps us to constantly improve and adapt to the needs of our guests. Know that we have menus for celiacs on request. We would like to thank you for you visit! Best regards, HSM Customer Service.

8/10 Udmærket

Lars

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i juli 2017

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Det var et fint hotel, men mange fulde engelske teenagere gjorde at der var noget støj om natten. Men hele Magaluf by og område er fyldt med fulde engelske unge, og det er så belastende så vi aldrig vil tage til Magaluf igen.
Overnattede 8 nætter i juli 2017

8/10 Udmærket

Lene

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Ok hotel men lidt slidt med søde og hjælpsomme ansatte. Er mest beregnet til unge mennesker til fest og farver. Lidt larm om natten Ligger lidt væk fra Festgaden i Magaluf
Overnattede 7 nætter i juli 2017

8/10 Udmærket

Allan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Heri

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotellet var rent
Anbefaler halv pension.Så at de som havde all inclusive var på hotellet hele tiden.

8/10 Udmærket

Annet, Denmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Thank you for a nice holiday!
Very nice and clean hotel booked with all incl. and the restaurant was fine with plenty of choices to suit everyone at all meals. A little more smiling amongst the personel would be nice, but generally the staff is very polite. One of two rooms was not towards the pool area as indicated in the booking confirmation, but to the backside of the hotel. It was much smaller than the one facing the pool area, however, with a view to the sea instead(and unfortunately also to the noise of all the young party-people in another hotel across the road, but I would not blame the Atlantic Park for this). The staff is arranging all sorts of activities during the days and the evenings if you are interested.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
ok hotel for penge. forvent ikke service på hotele
Ok hotel til penge. Men har man ikke all inklusiv, kommer kaffe, vand og øl ved på hotelet til at koste dyrt. Meget dyrere end på kaffer ved stranden. Ingen wifi på nær loby, og på værelset mod betaling af 3€ pr dag pr enhed. Magaluf området er en party sted, men stranden er fin. Hotelet ligger lidt ud i det stille område så man slipper for alt for meget larm.

8/10 Udmærket

Heidi, Esbjerg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Dejlig ferie!
Rigtig venligt personale, lækkert vejr, fin pool med dejlig poolbar. Vi havde morgenmad og aftensmad med til opholdet, og var vildt positivt overraskede over, hvor god og varieret maden var! Superlækkert og frisk og indbydende buffet! Fint værelse med badekar og god altan. Dog var sengen ikke helt lang nok til min kæreste, men ellers var alt godt.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ok. oplevelse alle på hotellet var flinke og hjælpsomme og vi fik den ferie vi forventede.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel
Super fint hotel, perfekt med all-inklusive. God restaurant med masser af blandet mad. Køkken personalet var ikke så smilende og venlige men super lækkert hotel, poolen snyder dog en smule

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pleasant hotel, great location, friendly staff.
Pleasant stay. We were very impressed with James at reception who checked us in at 130am. We were told that a cold evening meal have left for us in the dinning room along with tea and coffee if required, which was unexpected and very nice. We were half board. Breakfast was good, with plenty of variety. Being half board we could choose daily to have lunch or evening meal. We were a little disappointed that tea and coffee was only available at breakfast and not a lunch or dinner. This was compounded by not having tea and coffee facilities in the rooms. I think the hotel should at least have one or other. Otherwise a very nice stay, friendly and helpful staff.
Overnattede 6 nætter i september 2023

6/10 Okay

Maxine

Liked everything apart from the coffee and tea not made fresh and proper entertainment was lacking
Overnattede 4 nætter i september 2023
Svar fra HSM Customer Service den 14. sep. 2023
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. We would like to welcome you again soon!All the best from Mallorca, HSM Customer Service.

8/10 Udmærket

Manuel

Overnattede 7 nætter i august 2023
Svar fra HSM Customer Service den 20. sep. 2023
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

10/10 Fremragende

Julio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Superbe
Overnattede 10 nætter i maj 2023
Svar fra HSM Customer Service den 31. maj 2023
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again!Best wishes from Mallorca, HSM Customer Service.

8/10 Udmærket

Jana

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 9 nætter i september 2022
Svar fra HSM Customer Service den 4. okt. 2022
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

8/10 Udmærket

Alima

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Plutôt bon hôtel
Bon accueil et personnel très accueillant et gentil. Concernant l’hôtel les photos mis sur le site laisse penser qu’il y a plusieurs piscine. Il y en a qu’une. De plus, en journée, Il y a un groupe de joueurs qui jouent au ballon ce qui fait que nous pouvons pas nager dans une partie de la piscine. Concernant les chambres conforme aux photos mais parfois il peut avoir du bruit cause des clients mais aussi à cause du personnels et c’était le matin. Je devais sortir pour leur dire de faire moins de bruit. La cantine rien à dire sur la nourriture très très très variés que ça soit du petit déjeuner au dîner mais les couverts et les assiettes étaient sales ce n’est pas normal pour un « hôtel 4 étoiles ». De plus, quatre jours après notre arrivée on nous a demandé comme ça de payer notre boisson alors qu’on nous l’avais jamais demandé donc pas compris. (5€) pour des jus coupés à l’eau. En globalité le séjour était bien des spectacles se font tous les soirs ce qui anime l’hôtel. Nous sommes à proximité des boîtes de nuit, d’une grande allée avec plusieurs commerces et de la mer. Il y a un arrêt de bus juste en bas de l’hôtel qui vous emmène un peu partout jusqu’à même palma. Ps: Pour l’hôtel pour moi ce n’est pas un quatre-étoiles mais plutôt un 3 il faudra juste donner un nouveau souffle à l’immobilier.
Overnattede 9 nætter i august 2022
Svar fra HSM Customer Service den 23. aug. 2022
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. We would like to mention that we would have liked you to have contacted us during your stay to improve your situation. If you had half board, drinks are paid separately. Regarding cleanliness, we are sorry that we did not meet your expectations. We have established protocols and quality standards to guarantee absolute hygiene and cleanliness in the hotel. We can assure you that deep cleaning is an absolute necessity for us, so we take your comments very seriously and have forwarded them to the department head so he can review the procedures.We would like to welcome you again soon!All the best from Mallorca, HSM Customer Service.

6/10 Okay

Robin Kåre Nordal

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i august 2022
Svar fra HSM Customer Service den 22. aug. 2022
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. We would like to welcome you again soon!All the best from Mallorca, HSM Customer Service.

2/10 Forfærdeligt

Shawna

Rejste med familie og småbørn
too much noise. Air conditioning did not work well.
Overnattede 7 nætter i juli 2022
Svar fra HSM Customer Service den 25. jul. 2022
Dear guest, Thank you for sharing your time to comment your experience with us. We take note of your assessment and comments in order to continue improving day by day. We would have like that during your stay you had contacted us to improve your situation. Our highest priority is that our clients feel like home. Best regards. HSM Customer Service.

10/10 Fremragende

Melanie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay friendly staff
Overnattede 6 nætter i juni 2022
Svar fra HSM Customer Service den 23. jun. 2022
Dear Melanie, Thank you very much for your lovely comment. We are very pleased to know that you have enjoyed your holidays in our hotel. We are pleased that you have valued in such a good way the efforts made by our staff because we always try to encourage the kindness and courtesy in our team. For that reason, we will congratulate our staff for their great job. Our main objective is that our customers feel like home. We will be pleased to receive you again at our hotel! Best regards, HSM Customer Service.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We have stayed here bfore and loved it.good locatoon and facilities v clean and frienfly staff.
Overnattede 4 nætter i september 2019
Svar fra HSM Customer Service. den 2. okt. 2019
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again! Best wishes from Mallorca,

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hissarna var ett problem, tog lång tid att få hiss
Overnattede 6 nætter i september 2019
Svar fra HSM Customer Service den 27. sep. 2019
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. We would like to welcome you again soon! All the best from Mallorca!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i september 2019
Svar fra HSM Customer Service. den 19. sep. 2019
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon! Best regards,

10/10 Fremragende

ANDREW

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice hotel
We had 3 nights stay 7th Sept to 10th sept. Very relaxing and chilled this time of year!! The Hotel was very nice, clean and food v good. In particular the staff were so friendly and couldn’t do enough for you. The location was very central to amenities and the strip and beach about 6 or 7 minutes walk. Would deffo recommend
Overnattede 3 nætter i september 2019
Svar fra HSM Customer Service. den 12. sep. 2019
Dear Andrew, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again! Best wishes from Mallorca,

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
average stay
The hotel was average. The hotel itself was located centrally so allowed easy access. However breakfast was average. Rooms were not cleaned everyday, when they were cleaned the only way you could tell was because the beds were made up and towels were re-placed. Everything else was barely touched.
Overnattede 7 nætter i august 2019
Svar fra HSM Customer Service. den 2. sep. 2019
Dear guest, Thank you for sharing your opinion with us. We would like to thank you for your constructive criticism as it allows us to improve our services. We will happy to welcome you again and you can verify our commitment to improve the quality of our services! Best regards,

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i august 2019
Svar fra HSM Customer Service. den 27. aug. 2019
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon! Best regards,

6/10 Okay

Verificeret rejsende

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Bon hôtel
Personnel qui ne parle pas bien le français difficulté de compréhension mais beaucoup d animation
Overnattede 8 nætter i juli 2019
Svar fra HSM Customer Service den 6. aug. 2019
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. We would like to welcome you again soon! All the best from Mallorca,

6/10 Okay

Verificeret rejsende

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, faciliteter
Overnattede 7 nætter i juli 2019
Svar fra HSM Customer Service. den 2. aug. 2019
Dear guest Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon! Best regards,

2/10 Forfærdeligt

Verificeret rejsende

Rejste med partner, Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel sporco, cibo pessimo. L’hotel non corrisponde alle foto che si vedono dal sito. Non c’è campo da tennis, campo da golf come dicevano. Posizione scomoda
Overnattede 7 nætter i juli 2019

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Jeden abend gab es immer lärm . Wir haben mehr als 3 mal an die recepcion zu anrufen weil die gaste von England viel lärm gemacht haben. Es waren am meisten junge laute von England es war sehr angenem.
Overnattede 5 nætter i juli 2019
Svar fra HSM Customer Service. den 17. jul. 2019
Dear guest, Thank you for sharing your opinion with us. All your comments are essential to improve our service. We will share you suggestions about the hotel with our quality department to continue improving our services day after day. We will be very pleased to welcome you back again at our hotel. Best regards,

10/10 Fremragende

Pasquale

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 14 nætter i juni 2019
Svar fra HSM Customer Service den 16. jul. 2019
Dear Pasquale, Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are looking forward to welcome you soon again at our hotel. Best regards,

4/10 Dårligt

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
It was advertised as a family hotel but it was full of large groups of boys who were drunk at the pool in the afternoon and extremely loud. They would come back to the hotel at 6 in the morning drunk, yelling, running up and down the corridor and slamming doors. If you want sleep don’t stay here.
Overnattede 7 nætter i juni 2019
Svar fra HSM Customer Service. den 16. jul. 2019
Dear guest, We regret that your stay has not been as positive as we would have liked. Our priority is to offer the best services and facilities to make you feel like home. We are sorry we did not achieve your expectations. Best regards,

6/10 Okay

Verificeret rejsende

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
The restaurant menu was good. The welcome reception was unsatisfactory. Waking up every day at 4am because guest were returning from late night partying and banging on their doors. The wall insulation was very poor as you can hear the communication and music on the other partitioned room. I had to ask the cleaning staff to change my bedding. The entertainment was not interesting. I would rate ig a 3 star. Its not like the Atlantic Park hotels have been too
Overnattede 7 nætter i juni 2019
Svar fra HSM Customer Service. den 16. jul. 2019
Dear guest, Thank you for sharing your opinion with us. All your comments are essential to improve our service. We will share you suggestions about the hotel with our quality department to continue improving our services day after day. We will be very pleased to welcome you back again at our hotel. Best regards,

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
L'hotel è molto gradevole e pulito. Si trova vicino alla fermata dell'autobus dalla quale si va direttamente in aeroporto con l'A11. La colazione è abbondante e buona.
Overnattede 4 nætter i juni 2019
Svar fra HSM Customer Service den 16. jul. 2019
Dear guest, Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are looking forward to welcome you soon again at our hotel. Best regards,

6/10 Okay

Victor

Synes godt om: Rengøring, værelsets komfort
Overnattede 5 nætter i juni 2019
Svar fra HSM Customer Service den 16. jul. 2019
Dear Victor, Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are looking forward to welcome you soon again at our hotel. Best regards,

10/10 Fremragende

Verificeret rejsende

Overnattede 4 nætter i maj 2019
Svar fra HSM Customer Service den 16. jul. 2019
Dear guest, Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are looking forward to welcome you soon again at our hotel. Best regards,

8/10 Udmærket

Ensa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Parresa
Frukosten kan förbättras. Vi saknade färska råvaror och nyttigare alternativ som gröt och rågbröd vilket dock serverades sista dagen av vår 11 dagars vistelse. Juicen smakade dåligt. Bilderna på frukosten var missvisande, såg mycket mer och bättre ut på bild. I övrigt var allt helt ok. Ett plus på kanten till städpersonalen!
Overnattede 11 nætter i april 2019
Svar fra HSM Customer Service. den 16. jul. 2019
Dear Ensa, First of all, we would like to thank you for sharing your experience with us. The feedback from our clients is a very important tool for us, since it allows us to identify our weak point and be able to improve them. We regret that the food has not been of your liking, our highest priority is the satisfaction of our customers. We take notes of your comments and we will send them to the kitchen team. We hope to welcome you again in one of our hotels. Best regards,

4/10 Dårligt

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Service og personale
Buffet Staff are great, but there are busloads of Spanish senior citizens groups at this hotel that will stare and chatter at Black women.
Overnattede 5 nætter i april 2019
Svar fra HSM Customer Service. den 16. jul. 2019
Dear guest, Thank you for sharing your opinion with us. All your comments are essential to improve our service. We will share you suggestions about the hotel with our quality department to continue improving our services day after day. We will be very pleased to welcome you back again at our hotel. Best regards,

6/10 Okay

Verificeret rejsende

Overnattede 7 nætter i april 2019
Svar fra HSM Customer Service den 16. jul. 2019
Dear guest, Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are looking forward to welcome you soon again at our hotel. Best regards,

8/10 Udmærket

Sharon

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i april 2019
Svar fra HSM Customer Service den 16. jul. 2019
Dear Sharon, Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are looking forward to welcome you soon again at our hotel. Best regards,

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Chambre très male insonorisée, on entend tout. Nous avons eu du mal à dormir. Néanmoins propre, personnel très sympathique,la nourriture pas très variée mais bonne. En gros agréable. Par contre les coussins sont un enfer pour les cervicales.
Overnattede 7 nætter i april 2019
Svar fra HSM Customer Service. den 16. jul. 2019
Dear guest, Thank you for sharing your opinion and for the good valuation you have given us about the hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon! Best regards,

10/10 Fremragende

Juan, magaluz muy bien

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
todo el personal recepcion ,camareros,as limpieza todos fantasticos un equipo humano fenomeno
Overnattede 5 nætter i april 2019
Svar fra HSM Customer Service den 20. jul. 2019
Estimado Juan, Muchísimas gracias por su agradable comentario, nos enorgullece enormemente saber que ha disfrutado de unas agradables vacaciones en nuestro hotel. Estamos encantados de que evalúe los esfuerzos de nuestro personal tan amable, porque ponemos gran énfasis en la orientación al servicio, la amabilidad y cortesía. Felicitaremos a todo el personal por su buen trato, nuestra mayor prioridad es que nuestros clientes se sientan como en casa. Estaremos encantados de recibirles de nuevo

4/10 Dårligt

Riziki Namusobya

Synes ikke om: Rengøring, service og personale, værelsets komfort
Hotellet er mer av 2 stjernes hotell enn oppskryt. Dårlig service med sliten personal som ikke var til stor hjelp når en trengte det. Lite bra service å få både i resepsjonen, baren og ved måltider. Dårlig å kommunisere. Dårlig luft på rommene og airkondisjon som ikke fungerte. Vi ble syke og måtte ligge med åpen dør i 3 dager og fikk nytt rom natten før vi skulle reise og fikk ikke beskjed om det før etter kveldsmat. Dårlig rengjøring på rommene og mat området der det var buffet,...skitne glass, bestikk ... Aldri igjen
Overnattede 7 nætter i juli 2018

8/10 Udmærket

Graham

Synes godt om: Rengøring, service og personale, værelsets komfort
Decent hotel for a short stay
Busy local hotel to Magaluf, comfortable room with good working a/c and mini fridge. Lifts are bit of a pain as there is only two for 9 floors. Food was decent, we had half board for breakfast and dinner as we were out exploring the island all day so this worked better for us. We were surprised that drinks were extra per person of €5 each per day so we didn’t opt for this. Pool is a good size with outdoor bar. Free on road parking if you hire a car.
Overnattede 5 nætter i september 2018

8/10 Udmærket

Jane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean friendly pool area fabulous.
Overnattede 5 nætter i september 2018
Svar fra Reception manager den 26. sep. 2018
Thank you for booking at HSM Atlantic Park

8/10 Udmærket

Verificeret rejsende

Recension om hotellets helhet!
Trevligt hotell nära stranden. Gott om utrymme vid poolen och alltid solstolar lediga. Maten var för det mesta toppen, (typisk all inclusive mat med buffé där man fick ta det man gillade). Dom hade dessutom olika temadagar så ibland fanns det paella, ibland thai, ibland kebab, ibland italiensk mat. Från baren kunde man beställa färdiga drinkar från en maskin (vissa goda, vissa inte) men man kunde också utnyttja deras spritsortiment och blanda egna drinkar, vilket var toppen! Vi bodde på andra våningen med utsikt mot poolen och klockan 00.00 varje kväll stängde dom baren och släckte ned så det var tyst och lugnt att sova. Städning skedde varje dag och det fanns AC på rummet. Överlag ett bra hotell med trevlig och arbetsam personal. Vi är nöjda!
Overnattede 7 nætter i august 2018
Svar fra Reception manager den 26. sep. 2018
Thank you for book at HSM Atlantic Park. Best wishes.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale
Août 2018
Salle de bain vétusté, y a même des bistiolles au plafond! Service au top + personnel.
Overnattede 3 nætter i august 2018