Indendørs pool, åben fra kl. 10.00 til kl. 18.00, parasoller, liggestole
Tjek tilgængelighed

Anmeldelser af Hilton Mallorca Galatzo

5 out of 5
Hilton Mallorca Galatzo
Carretera Palma-Andratx, Km 20, Paguera, Calvia, Mallorca

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 139 af i alt 313 anmeldelser" "
Bedømmelse på 8 − Udmærket. 123 af i alt 313 anmeldelser" "
Bedømmelse på 6 − Okay. 29 af i alt 313 anmeldelser" "
Bedømmelse på 4 − Dårligt. 15 af i alt 313 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 7 af i alt 313 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

8,0/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Tina

Overnattede 5 nætter i september 2023
Svar fra -Hilton Mallorca Galatzó Team- den 24. sep. 2023
Dear Tina,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

10/10 Fremragende

Karim

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i juli 2023
Svar fra -Hilton Mallorca Galatzó Team- den 7. aug. 2023
Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day!

10/10 Fremragende

Henrik

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Happy holiday
Super godt sted for alle incl. den store familie.
Overnattede 5 nætter i juli 2023
Svar fra -Hilton Mallorca Galatzó Team- den 7. aug. 2023
Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Luksuriøst hotel, som er meget børnevenligt. God morgenmad og service. Afslappet stemning.
Overnattede 5 nætter i april 2023
Svar fra -Hilton Mallorca Galatzó Team den 27. apr. 2023
Vielen Dank, dass Sie das Hilton Mallorca Galatzó für Ihren letzten Aufenthalt auf der Insel gewählt haben.Unser Ziel ist es, unseren Gästen ein herzliches, persönliches und unvergessliches Erlebnis zu bieten. Daher sind wir sehr erfreut und zufrieden, dass Sie Ihren Aufenthalt in unserem Haus genossen haben! Wir freuen uns sehr darauf, Sie in naher Zukunft wieder bei uns begrüßen zu dürfen!Mit unseren besten Grüßen.

10/10 Fremragende

Morten

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fedt hotel
Virkelig lækkert hotel:)
Overnattede 8 nætter i juli 2022
Svar fra Hilton Mallorca Galatzo den 31. jul. 2022
Dear Mr Morten, It was a real pleasure to have you as our guest at Hilton Mallorca Galatzo. We are pleased to read that you had an amazing experience at our property. Looking forward to welcome you back very soon in order to create exceptional experiences and everlasting memories! Best regards, Hilton Mallorca Galatzo

10/10 Fremragende

Claus Bo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Et fantastisk hotel
Et hotel vi helt sikkert vender tilbage til
Overnattede 6 nætter i juli 2021

10/10 Fremragende

Pernille Sissel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2020
Svar fra Carla Gesa | Hotel Manager den 26. aug. 2020
Dear Mrs. Sissel, Thank you for your feedback on Expedia website and for choosing our Hotel Maritim Galatzó for your last stay in Mallorca. We are pleased to confirm you that we are so happy that you have enjoyed your experience with us and we hope that you will come back again. Receive our kind regards,

8/10 Udmærket

Poul Martin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i oktober 2019

8/10 Udmærket

hanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i august 2018

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 10 nætter i juli 2017
Thank you for choosing our resort for your holiday at Mallorca and for the time spent to share your review. It is heartily a pleasure to know that you have enjoyed a relaxing and memorable stay with us. We hope to welcome you to Maritim Galatzo soon. Kind regards,

10/10 Fremragende

henrik, Ballerup

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tag selv mobil data med deres wifi er er meget lavt.

8/10 Udmærket

Johnny, Jyllinge

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, værelsets komfort
Godt hotel men dårligt værelse
Det er anden gang vi er på dette hotel og vil gerne vende tilbage. Det er lækkert og ligger godt i forhold til at tage på sightseeing på den smukke ø. Dog fik vi ikke lige så fint et værelse som første gang. Vi fik "kosteskabet" på nederste etage inden grundvandet. Det var lille fugtigt og mørkt. Lidt trist, men vi kunne have klaget over det, men da vi kun skulle være der fire overnatninger denne gang havde det mindre betydning. Sidste gang vi var der, boede vi der i 14 dage og alt var i top. Super lækkert hotel kun for voksne. Altid lækker og meget stor morgenbuffet. Lækkert poolområde.

8/10 Udmærket

Allan Daugbjerg

Synes godt om: Rengøring, værelsets komfort
Resonable but not impressive
Reasonable hotel. Not 4 star standard. Fitness needs real facelift. Food service and quality reasonable, but not impressive. Should consider different concept and more outside dining options. Pool areas relatively small. Rooms good and comfortable. Staff friendly. Hotel manager invisible.

8/10 Udmærket

Kristel, Odense

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Flot hotel, men langt fra aktiviteter
Det var et rigtigt fint hotel med en dejlig udsigt og skønne omgivelser, det eneste minus var afstanden til byen og at den sidste gratis bus fra hotellet allerede gik kl. 17. Derudover var der et stykke til attraktionerne. Hotellet tilbyder heller ikke kørsel fra lufthavn til hotel eller omvendt, som der ellers står at de gør på Hotels.com, og det blev en ret dyr fornøjelse i taxa.

8/10 Udmærket

Helle WH, Hørsholm

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Udmærket hotel - nok bedst til parferier?
Udmærket hotel med godt personale. Der er dog noget wannabe-luxury over det, som hotellet ikke helt lever op til. Jeg ville have ønsket at hotellet gjorde mere ud af at markedsføre de fine aktiviteter, som de tilbyder og ikke var så ivrige for at vise at de er et 'du-og-jeg-romantisk' hotel. Der er lækkert på pool- og de øvrige udearealer, noget intetsigende indretning indenfor, men det virker og sengetøj indeklima er godt. Internetforbindelsen er opreklameret og i realiteten ikke-eksisterende, uanset om det er den gratis i lobbyen eller betalingsforbindelsen. Langt (og stejlt) til/fra by og strand, hvis ikke man vil køre(s). Vær opmærksom på at det er et 'adults only'-hotel.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
fint hotel
dejligt hotel, dog ikke i gå afstand til noget som helst. Wi-fi duer slet ikke, hverken den gratis eller den betalte wi-fi. For dårligt at man skal betale for brug af safe-skab, når det allerede er installeret på værelset. Det burde være gratis. Hotellet var dyrt nok i forvejen. Personalet var flinke og hjælpsomme. Lækkert spa-område og hele 3 pools, hvilket gjorde at de ikke føltes overrendte. Vi kan i hvert fald godt anbefale hotellet.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort

10/10 Fremragende

J & J

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Afslapning ++
Venligt og kompetent personale - god service - blev måske forkælet lidt, da vi var de eneste danskere. Havde bestilt alm. dobbeltværelse, men var åbenbart blevet opgraderet til superior -værelse med havudsigt. Flot beliggenhed med mange faciliteter. Lidt afstand fra alting; vi havde dog alligevel lejet en bil, så det var en god beliggenhed for udflugter. God morgenbuffet. Hotellet er meget roligt med mange hyggestuer/kroge og der er mange muligheder for ophold udenfor - flere terasser, swimmingpools, græsplæner m.m. Super til afslapning, dog flest gæster på 45+

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Virkeligt dejligt hotel med perfekt service ... skøn beliggenhed i bjergene og dejlige værelser. Overdådig morgenbuffet og lækker, billig aften buffet hvor der var nyt på menuen hver aften. Det eneste minus var, at området var totalt tysk. Og der var lidt langt at gå til butikker eller strand, hvis man ikke var der på de 4 tider deres bil gik frem og tilbage mellem Peguera og hotellet. Men vi var virkelig glade for vores ophold

8/10 Udmærket

Steen, Århus

Synes godt om: Værelsets komfort
Dejligt hotel i skønne omgivelser
Fint familieværelse med god plads, og dejlig terrasse. Dejligt poolområde. Morgenmadsbuffeten var flot og personalet var meget imødekommende. Dejligt roligt hotel, med luft, og en afslappende atmosfære. Vi kan klart anbefale dette hotel.

6/10 Okay

Anders Kalstrup, Silkeborg

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
DYRT & RIMELIGT DEJLIGT
Ligger afsides, lækkert hotel. Dårlig receptions service, Dejlig morgenbuffet Høje priser på drikkevarer, og tarvelig aftenbuffet Så er det mærkeligt at man på et hotel i Spanien konsekvent bliver tiltalt på tysk

8/10 Udmærket

Christian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr scöner Ausblick, gepflegte Anlage, aber praktisch nur mit Mietwagen buchbar
Overnattede 2 nætter i maj 2024
Svar fra Nataly Cañellas Guest Relations den 19. maj 2024
Sehr Herr Christian, Danke für deine schönen Worte. Wir sind stolz zu wissen, dass Sie unsere schöne Aussicht genossen haben.Bezüglich der Notwendigkeit eines Autos hoffen wir, dass die Hilfe unseres Concierges (der Ihnen bei der Reservierung eines Autos behilflich sein kann, wenn Sie es brauchen) und unser kostenloser Shuttle zum Strand Ihnen die Möglichkeit gegeben haben, Ihren Aufenthalt zu genießen.Wir würden uns freuen, Sie bald bei uns begrüßen zu dürfen.Beste Grüße vom Hilton Mallorca Galatzó

8/10 Udmærket

Miriam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Freundlicher Service, tolles Frühstück, Dinner war ebenfalls gut und abwechslungsreich
Overnattede 5 nætter i maj 2024
Svar fra Nataly Cañellas Guest Relations den 13. maj 2024
Dear Mrs Miriam, Thank you very much for your kinds words. It is a pleasure for us to know that we have met your expectations. Rest assured, your message will be conveyed to our Food and Beverage manager.We are looking forward to have you again with us and create more special moments together.Best regards from Hilton Mallorca Galatzó!

10/10 Fremragende

Felix

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tolles Hotel, leckeres Frühstück und ein ein schöner Blick vom kleineren erwachsenen Pool über die Bucht. Die Suiten im „The Club“ sind groß und modern, mit Meerblick. Leider benötigt man einen Mietwagen, da das Hotel sonst etwas weit vom Ort weg ist. Das Bier am Pool ist mit 8€ für 0,4 L aus dem Plastikbecher auch für 5 Sterne absolut übertrieben. 🙁
Overnattede 6 nætter i maj 2024
Svar fra Nataly Cañellas Guest Relations den 12. maj 2024
Dear Mr Felix, Thank you for taking the time to share your feedback with us. We hope you had a safe journey home. We are grateful to hear that you enjoyed your stay and appreciate your kind words about the views, and our exceptional food. We look forward to have you with us in near future to create more memorable memories.Best regards from Hilton Mallorca Galatzó!

10/10 Fremragende

Prameet

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic property and amazing staff!
Overnattede 3 nætter i april 2024
Svar fra Nataly Cañellas Guest Relations den 7. maj 2024
Dear Prameet, What a beautiful review!It brings us immense joy to learn of your delightful experience at our resort, and we are honored by your mention of our staff. Looking forward to welcoming you back soon! Should you have any questions or concerns, please don't hesitate to reach out to me directly.Warm regards from Hilton Mallorca Galatzó

10/10 Fremragende

Susan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel
Overnattede 5 nætter i april 2024
Svar fra Nataly Cañellas Guest Relations den 7. maj 2024
Dear Mrs Susan,I hope you had a safe journey back home. Thank you very much for your kinds words! It would be a pleasure to have you back in a near futur. Should you have any questions or concerns, please do not hesitate to reach out to me directly. It would be my pleasure to assist you. Best regards from Hilton Mallorca Galatzó!

10/10 Fremragende

Nicole

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I Love Love Love This place. Hilton is always great. The pool, the view the room. We enjoyed our vacation so much.
Overnattede 5 nætter i april 2024
Svar fra Nataly Cañellas Guest Relations den 7. maj 2024
Dear Mrs Nicole, Thank you for taking the time to share your feedback with us. We hope you had a safe journey home. We are grateful to hear that you enjoyed your stay and appreciate your kind words about our team, the views, and our exceptional pool. We eagerly anticipate the opportunity to host you once again in the foreseeable future, and to continue creating exquisite memories together. Best regards from Hilton Mallorca Galatzó!

8/10 Udmærket

Linda

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Ruhig gelegen mit wunderbarer Aussicht vom Garten aus , sehr nettes Personal. Bei dem noch sehr ruhigen Hotelbetrieb, haetten wir uns ueber ein Zimmerupgrade gefreut.
Overnattede 3 nætter i marts 2024
Svar fra Hilton Mallorca Galatzó den 22. mar. 2024
Vielen Dank, dass Sie unser Hotel gewählt haben. Es war uns eine Freude, Sie im Hilton Mallorca Galatzo begrüßen zu dürfen.Wir sind stolz zu wissen, dass Sie unser Personal genossen haben. Wir versuchen immer, unseren Gästen das Beste zu bieten. Wir hoffen, Sie bald wieder begrüßen zu dürfen.Mit freundlichen GrüßenHilton Mallorca Galatzó

10/10 Fremragende

Sven

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i september 2023
Svar fra -Hilton Mallorca Galatzó Team- den 24. sep. 2023
Dear Sven,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

8/10 Udmærket

Veronica

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr schöne Lage, gute Parkmöglichkeiten, leider sind die Zimmer im Hauptgebäude etwas hellhörig. Aber alles in allem sehr angenehmer Aufenthalt.
Overnattede 4 nætter i september 2023
Svar fra -Hilton Mallorca Galatzó Team- den 24. sep. 2023
Dear Veronica,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale
Gutes 4* Hotel - kein Luxus
Preis-Leistung: OK (350€ Übernachtung/ Frühstück) Luxushotel: nein Es ist ein gutes Hotel, Zimmer sehr schön neu renoviert, auch die komplette Anlage erneuert, allerdings merkt man an einigen Stellen (z. Bsp. Saunabereich), dass das Hotel in die Jahre gekommen. Personal nett, aber nicht überdurchschnitzlich um die Gäste bemüht, eher zurückhaltend, so dass man das Personal kaum bemerkt. Das ist aber grundsätzlich, auch in den Luxushotels, ein großes Thema auf der Insel gutes Personal zu finden. Traumhafter Blick über das Meer, allerdings das Hotel nur mit Mietwagen zu empfehlen, um Mobil zu bleiben. Das Publikum ist gut. Das Zimmer war immer sehr sauber. Pool mit Kind 3 Jahre vollkommen ausreichend. Frühstück ok, aber nich wow. Den Kaffe muss man sich selbst aus dem Automaten holen. Abendessen: wir haben dort nicht gegessen, da die Bewertungen nicht so gut waren. Das wurde uns auch von den Gästen so berichtet. Mit 40€/ Person nicht gerade günstig für die Leistung. Vorher im Maritim 20€/ Person und wirklich gutes Essen - an dem Punkt muss das Hotel auf jeden Fall was machen!!! Eine Frechheit ist auf jeden Fall 6€ am Pool für ein abgepacktes Standardeis zu verlangen...
Overnattede 9 nætter i august 2023
Svar fra -Hilton Mallorca Galatzó Team- den 18. sep. 2023
Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! I can see you mentioned some improvement areas and we highly appreciate your feedback as this give us the chance to further develop and improve our guest experience through our service and continuous improvement measures and actions.We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

4/10 Dårligt

Dawn elizabeth

Rejste med familie
El personal es muy amable y hace lo mejor que puede, tuvimos una tormenta terrible el 26/8 que dejó el hotel sin electricidad durante 12 horas, sin iluminación de emergencia, tuvimos que encontrar nuestra habitación en la oscuridad porque nuestros móviles se quedaron sin batería. , tuvieron que comprar bebidas, no se ofreció comida a los invitados que no cenaron, no hubo entregas de comida para llevar debido a la tormenta, ¡no hubo organización para este tipo de problemas! ¡El desayuno servido era normal! En general, este no es un hotel de 5 estrellas, la comida alrededor de la piscina era la mejor y debería ofrecerse más tarde de las 6 p.m.
Overnattede 6 nætter i august 2023
Svar fra -Equipo Hilton Mallorca Galatzó- den 5. sep. 2023
Gracias por elegir Hilton Mallorca Galatzó para su última estancia en la isla.Apreciamos enormemente sus comentarios ya que nos dan la oportunidad de seguir desarrollando y mejorando la experiencia de nuestros huéspedes a través de nuestro servicio y las medidas y acciones de mejora continua. Nuestro objetivo es crear experiencias sinceras, personalizadas e inolvidables a nuestros huéspedes y estoy profundamente apenado y preocupado de que durante su estancia, usted ha experimentado algunas situaciones con nuestros servicios y no hemos sido capaces de satisfacer sus expectativas como un huésped valioso.Me gustaría agradecerle de nuevo sus valiosos comentarios ya que, como he mencionado, nos permiten mejorar continuamente las experiencias de nuestros huéspedes. Estamos deseando volver a darle la bienvenida en un futuro próximo.Que tenga un buen día,Saludos cordiales,

6/10 Okay

Theo

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
There where problems with the power supply during 14 hrs and the management did no suggestion for any compensation due to not being able to give the service we paid for. We had to go out for dinner because of this even though we had paid for the dinner in the hotel.
Overnattede 3 nætter i august 2023
Svar fra Nuno Covas den 29. aug. 2023
Dear Customer Service Team, hope you are well. Due to the heavy storms and winds that we have been experiencing last Sunday, there has been a breakdown in the external electrical network. The weather conditions have caused damage to various electrical infrastructures all over the southwest of Majorca, leading to the interruption of electricity supply in several areas around the complex from 11:00 AM to 00:48 AM. These incidents have caused an overload on the electrical generator, resulting in its collapse after several hours of operation. This has led to the lack of electricity, water supply, as well as the depletion of the batteries supporting the complex's computer systems. Our technical and emergency teams have been working tirelessly to assess and repair the damages as quickly as possible. Coordinating at all times with local authorities to provide support and assistance in repairing the infrastructure. The damages and adverse weather conditions have caused the repair time to fully restore the electrical supply to be longer than expected. This force majeure, caused that we couldn't honour many of our services for this day. For any further information or assistance you may need, please do not hesitate to contact me at any time, With my Best Regards,NUNO COVAS

8/10 Udmærket

Adnan, Malmo

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Nice hotel with friendly staff. Poolbar too expensive and no real lunch options around. About cleaning: staff entered room already wearing plastic gloves and hand washed glasses and cups. Can’t imagine where those gloves been before. Needless to say, didn’t use the glasses/cups for the remainder of our stay.
Overnattede 8 nætter i juli 2023
Svar fra -Hilton Mallorca Galatzó Team- den 16. aug. 2023
Dear Adnan,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! I can see you mentioned some improvement areas and we highly appreciate your feedback as this give us the chance to further develop and improve our guest experience through our service and continuous improvement measures and actions.We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

10/10 Fremragende

Pritibala

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel. Spa was great. Staff really helpful and kind. Pool was heated, which was a lovely surprise. Lunch at pool could include more veggie options. Very peaceful stay.
Overnattede 6 nætter i juli 2023
Svar fra -Hilton Mallorca Galatzó Team- den 7. aug. 2023
Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

8/10 Udmærket

Per-Henrik

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Hotel if you have a rental car
Fantastic hotel and fantastic rooms. Even though not part of the hotel we recommend the nearby "Cotton Club" for dinner (also with kids). The breakfast and the food at the pool bar was very good. The other lunch/dinner restaurants were average. The only thing that stands out as negative was the location (not view wise - it was fantastic) since you need a car. The shuttle you can use once an hour but if you need a taxi, it is out of control. You cannot rely on the taxi service, and you can be standing waiting for 45 minutes since other party's going to the airport will be more attractive for the taxi drivers. A recommendation for the Hotel is to make sure that all taxis are booked in your name - it should not be up to the taxi drivers to pick and choose who they will drive. Finally, the personnel where fantastic and helpful and gave you kids a lot of attention.
Overnattede 4 nætter i juli 2023
Svar fra -Hilton Mallorca Galatzó Team- den 7. aug. 2023
Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day!

8/10 Udmærket

Trinh

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i juli 2023
Svar fra -Hilton Mallorca Galatzó Team- den 7. aug. 2023
Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

10/10 Fremragende

Ian

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Keurig hotel. Goede service en goede prijs/kwaliteit verhouding. Hotel ligt wel wat afgelegen.
Overnattede 7 nætter i juni 2023
Svar fra Hilton Mallorca Galatzó den 23. jul. 2023
Dear Ian,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i juni 2023
Svar fra -Hilton Mallorca Galatzó Team- den 7. aug. 2023
Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

8/10 Udmærket

Renato

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Gli unici problemi sono stati : un accappatoio di taglia inadeguata, L invece di XL, con risposta surreale per la categoria che c’era una taglia unica ed il mobilio nuovo ma la lampada con paralume cadente e bordo vasca da bagno fratturato. Tutto il resto è stato eccellente
Overnattede 7 nætter i juni 2023
Svar fra -Hilton Mallorca Galatzó Team- den 23. jul. 2023
Dear Renato,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

10/10 Fremragende

Mirko J.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good!
Overnattede 7 nætter i juni 2023
Svar fra -Hilton Mallorca Galatzó Team- den 7. aug. 2023
Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

8/10 Udmærket

Christian

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
although the property itself is well maintained it shows some signs of age; the pool is nice and the greens are kept well and sufficient sunbeds are available (I was positively surprised about the non-existence of this unfortunate towelbased bed reservation attitude) - staff was welcoming and overall very nice; we disliked that certain things are charged beyond reasonable: pack of crisps at 8€, Balinese bed need reservation for min €75/day (up to 150), 25/night extra for baby bed although we booked a room for 2 1; this rather seems as a rip-off and sheds some shadow at the otherwise nice hotel
Overnattede 3 nætter i juni 2023
Svar fra -Hilton Mallorca Galatzó Team- den 23. jul. 2023
Dear Christian,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! I can see you mentioned some improvement areas and we highly appreciate your feedback as this give us the chance to further develop and improve our guest experience through our service and continuous improvement measures and actions.We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

10/10 Fremragende

Bianca

Overnattede 5 nætter i juni 2023
Svar fra -Hilton Mallorca Galatzó Team- den 23. jul. 2023
Dear Renato,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

10/10 Fremragende

Alexander

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Tolles Hotel und Personal, wir waren 4 Personen sehr zufrieden! Wir müssen nur empfehlen 4 Tagen konnten wir nicht das ganze Hotel kennen ist sehr groß und schön!👍👍 wir kommen wieder auf jeden Fall. Danke Hotel Hilton überall gute Service!
Overnattede 3 nætter i juni 2023
Svar fra -Hilton Mallorca Galatzó Team- den 23. jul. 2023
Dear Alexander,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

10/10 Fremragende

Bruce

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A bit away from the airport but in a really great area. Very quiet, clean and the staff were excellent. There is a good beach about 2 kilometers or so away in the next town. I believe they have a shuttle that goes there but we had a rental car and it was really easy to get to. Breakfast was great and the evening buffet was as well but a bit on the expensive side but worth it if you are hungry. I would recommend this place.
Overnattede 4 nætter i juni 2023
Svar fra -Hilton Mallorca Galatzó Team- den 23. jul. 2023
Dear Bruce,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

2/10 Forfærdeligt

Shane

Synes godt om: Rengøring
Synes ikke om: Service og personale
I stayed at the Hilton this week (6-9 th June) having booked on the basis of the profile and great experience in the Hilton Tulum I seemed a great option. I booked a suite, upon arrival there was only 1 member of staff (11pm) and I was asked to find / make my own way to the room. In a vast building that was not a great start. The room, a suite was dreadful. Located in the lighthouse building on floor 5. It was pitch black, no natural light, balcony was covered in moss and sludge with waste water running on to it. Despite asking to be moved I was offered a same suite or downgraded to standard room. Ironically the standard room was far nice with a great view towards the bay. However, Hilton refused to credit me for downgrading from a suite to standard. Good in general is also very, very basic. Rude staff in the restaurant who told me to leave for wearing flip flops (despite guests walking round in sandals - clearly no sense in the rules). Food standard was also dreadful. For a 5 star property it was more like a basic buffet or harvester in the uk. The property is not 5 star, it’s very old and dated. Lovely swimming pool area and views from the pool side I would say. However, if you’re expecting 5 star it is more 3 plus. Beware if booking and seeking luxury, it is not luxury at all. Also prepare for pretty bang ordinary service. Shame as this really had influenced my decision not to use Hilton again.
Svar fra -Hilton Mallorca Galatzó Team- den 23. jul. 2023
Dear Mr Shane,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!We highly appreciate your feedback as this give us the chance to further develop and improve our guest experience through our service and continuous improvement measures and actions. Our aim is to create heartfelt, personalized and unforgettable experiences to our guests and I am deeply sorry and concerned that during your stay, you have experienced some situations with our services and we were not able to meet your expectations as a valued guest.I would like to thank you again for your valuable feedback since as mentioned; this allows us to continuously improve our guest’s experiences. We are really much looking forward to welcoming you back in the near future!Have a wonderful day,Best Regards,

10/10 Fremragende

CHONG-SHENG

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2023
Svar fra -Hilton Mallorca Galatzó Team- den 23. jul. 2023
Dear Chong-Sheng,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

8/10 Udmærket

Bernhard

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Sehr schönes Hotel allerdings etwas abgelegen. Bis Palma sind es ca. 30 Autofahrminuten - ohne Mietauto etwas mühsam. Anlage ist großartig, sehr sauber und bietet jeglichen Luxus! Schade war - ich habe extra ein Mail an das Hotel geschrieben wegen einem Zimmer mit Sea View - und bei der Ankunft danach gefragt. Mitarbeiterin hat mir die Aussicht bestätigt - Zimmer war dann allerdings mit Blick auf einen Hinterhof! Nachdem wir aber nicht viel im Hotel waren habe ich deswegen nicht urgiert
Overnattede 4 nætter i maj 2023
Svar fra -Hilton Mallorca Galatzó Team- den 23. jul. 2023
Sehr geehrter Herr Bernhard,vielen Dank, dass Sie das Hilton Mallorca Galatzó für Ihren letzten Aufenthalt auf der Insel gewählt haben!Unser Ziel ist es, herzliche, persönliche und unvergessliche Erlebnisse für unsere Gäste zu schaffen; daher sind wir unglaublich erfreut und zufrieden zu wissen, dass Sie Ihren Aufenthalt in unserem Haus genossen haben! Wie ich sehe, haben Sie einige Verbesserungsmöglichkeiten erwähnt, und wir schätzen Ihr Feedback sehr, da es uns die Möglichkeit gibt, unser Gästeerlebnis durch unseren Service und unsere kontinuierlichen Verbesserungsmaßnahmen und -aktionen weiter zu entwickeln und zu verbessern.Wir freuen uns sehr darauf, Sie in naher Zukunft wieder bei uns begrüßen zu dürfen!Ich wünsche Ihnen einen schönen Tag! Mit freundlichen Grüßen,

10/10 Fremragende

Aleksandar

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excelent Hotel, would recommend it.
Overnattede 8 nætter i maj 2023
Svar fra -Hilton Mallorca Galatzó Team- den 3. jun. 2023
Dear Mr Aleksandar,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

2/10 Forfærdeligt

Jamara

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
No service room
Overnattede 4 nætter i maj 2023
Svar fra -Hilton Mallorca Galatzó Team- den 3. jun. 2023
Dear Mr Jamara, Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!We highly appreciate your feedback as this give us the chance to further develop and improve our guest experience through our service and continuous improvement measures and actions. Our aim is to create heartfelt, personalized and unforgettable experiences to our guests and I am deeply sorry and concerned that during your stay, you have experienced some situations with our services and we were not able to meet your expectations as a valued guest.I would like to thank you again for your valuable feedback since as mentioned; this allows us to continuously improve our guest’s experiences. We are really much looking forward to welcoming you back in the near future!Have a wonderful day,Best Regards,