Café

Anmeldelser af Makarem Ajyad Makkah Hotel

5 out of 5
Makarem Ajyad Makkah Hotel
Makkah - Street Ajyad General, Makkah

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 125 af i alt 276 anmeldelser" "
Bedømmelse på 8 − Udmærket. 91 af i alt 276 anmeldelser" "
Bedømmelse på 6 − Okay. 37 af i alt 276 anmeldelser" "
Bedømmelse på 4 − Dårligt. 8 af i alt 276 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 15 af i alt 276 anmeldelser" "

8,2/10

Rengøring

8,2/10

Service og personale

8,0/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Kariballa, Milton

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Every thing is fine
Overnattede 2 nætter i maj 2024
Svar fra Elaf Qadi - Guest Relations den 13. maj 2024
Dear valued guest. Kariballa,Greetings from Makarem Ajyad Makkah Hotel. Your high rating is appreciated, and we hope to see more of you in the future. Good Wishes,Elaf Qadi – Guest Relations

10/10 Fremragende

fatimaezzahra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra Sundus Al-Hazmi - Guest Relations Assistant Manage den 24. apr. 2024
Dear Ms. fatimaezzahra,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Ajyad Makkah Hotel. Looking forward to welcoming you back soon. Good Wishes,Sundus Al-Hazmi - Guest Relations Assistant Manager

6/10 Okay

Turki, Jeddah

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Sundus Al-Hazmi - Guest Relations Assistant Manage den 21. apr. 2024
Dear Mr. Turki, Thank you for your review, looking forward to welcoming you in your next visit to Makkah with a promise to provide you with a better service that meets your expectations.Good Wishes,Sundus Al-Hazmi - Guest Relations Assistant Manager

10/10 Fremragende

Farhana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice
Overnattede 3 nætter i marts 2024
Svar fra Elaf Qadi - Guest Relations den 13. apr. 2024
Dear valued guest,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Ajyad Makkah Hotel. Looking forward to welcoming you back soon. Good Wishes,Elaf Qadi – Guest Relations

10/10 Fremragende

Kürsat

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr schönes Hotel, Super nette Mitarbeiter die sich um alles kümmern. Sehr gut weiter so
Overnattede 7 nætter i marts 2024
Svar fra Elaf Qadi - Guest Relations den 5. apr. 2024
Dear valued guest, Thank you for expressing your experience, we are especially pleased that you felt well-looked after by our staff. We look forward to serving you during your next visit.Good Wishes,Elaf Qadi – Guest Relations

10/10 Fremragende

Muhammed

Overnattede 6 nætter i marts 2024
Svar fra Sundus Al-Hazmi - Guest Relations Assistant Manage den 21. apr. 2024
Dear Mr. Muhammed,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Ajyad Makkah Hotel. Looking forward to welcoming you back soon. Good Wishes,Sundus Al-Hazmi - Guest Relations Assistant Manager

10/10 Fremragende

Mohamed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was a great stay. Thanks to the reception team.
Overnattede 4 nætter i marts 2024
Svar fra Elaf Qadi - Guest Relations den 29. mar. 2024
Dear Mr. Mohamed, Thank you for expressing your experience, we are especially pleased that you felt well-looked after by our staff. We look forward to serving you during your next visit.Good Wishes,Elaf Qadi – Guest Relations

10/10 Fremragende

Areej

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great
Overnattede 3 nætter i marts 2024
Svar fra Elaf Qadi - Guest Relations den 30. mar. 2024
Dear Ms. Areej,Thank you so much for your positive rating on our property! We look forward to welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Elaf Qadi – Guest Relations

10/10 Fremragende

shahid

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent customer service Very nice and friendly staff. Great food
Overnattede 3 nætter i marts 2024
Svar fra Elaf Qadi - Guest Relations den 23. mar. 2024
Dear Mr. Shahid,Thank you for taking the time to post a review. We are pleased that you enjoyed your stay and found our services, staff and food to your satisfaction, as we have chefs from different cultures and nationalities to provide best services to our guests. We look forward welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Elaf Qadi – Guest Relations

10/10 Fremragende

Md M.

Every body so nice.
Overnattede 3 nætter i marts 2024
Svar fra Sundus Alhazmi - Guest Relations Supervisor den 20. mar. 2024
Dear valued guest,Greetings from Makarem Ajyad Makkah Hotel. Your high rating is appreciated, and we hope to see more of you in the future. Good Wishes,Sundus Alhazmi – Guest Relations Supervisor

10/10 Fremragende

Rayan

Overnattede 3 nætter i marts 2024
Svar fra Elaf Qadi - Guest Relations den 5. apr. 2024
Dear Mr. Rayan,Greetings from Makarem Ajyad Makkah Hotel. Your high rating is appreciated, and we hope to see more of you in the future. Good Wishes,Elaf Qadi – Guest Relations

6/10 Okay

ZEE

Synes ikke om: Service og personale
I called several times for the A/C system and the issue was not resolved
Overnattede 2 nætter i februar 2024
Svar fra Sundus Alhazmi - Guest Relations Supervisor den 4. mar. 2024
Dear valued guest, We appreciate receiving your feedback regarding your recent stay. It was disappointing to know of your dissatisfaction with the experience you had, and we regret that you did not enjoy your stay with us. Your feedback has been shared with the concerned department for appropriate action. Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

10/10 Fremragende

Hammad

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 7 nætter i februar 2024
Svar fra Elaf Qadi - Guest Relations den 26. feb. 2024
Dear Mr. Hammad,Greetings from Makarem Ajyad Makkah Hotel. Your high rating is appreciated, and we hope to see more of you in the future. Good Wishes,Elaf Qadi – Guest Relations

8/10 Udmærket

abderrahmen

Rejste med familie
Synes godt om: Rengøring
Good overall
Overnattede 6 nætter i februar 2024
Svar fra Elaf Qadi - Guest Relations den 26. feb. 2024
Dear Mr. Abderrahmen,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Ajyad Makkah Hotel. Looking forward to welcoming you back soon. Good Wishes,Elaf Qadi – Guest Relations

10/10 Fremragende

S

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay 5th time
This was my 5th stay at this hotel. Distance is very close to Haram. Cannot fault anything except the lighting in the room which is insufficient and only 1 or 2 switches to turn off/on all the lights which is very convenient.
Overnattede 4 nætter i februar 2024
Svar fra Elaf Qadi - Guest Relations den 21. feb. 2024
Dear valued guest, Thank you for your positive feedback towards our location, as it is only a few minutes walking to King Abdulaziz Gate. we are always honoured to welcome you in our hotel, we take your comment about the lights in our consideration, waiting to serve you again in your next visit.Good Wishes,Elaf Qadi - Guest Relations

10/10 Fremragende

M

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i februar 2024
Svar fra Elaf Qadi - Guest Relations den 18. feb. 2024
Dear valued guest,Greetings from Makarem Ajyad Makkah Hotel. Your high rating is appreciated, and we hope to see more of you in the future. Good Wishes,Elaf Qadi – Guest Relations

10/10 Fremragende

S

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent stay. Highly recommended due to price.
A very good recently refurbished 5 star hotel close to the Haram, 5 mins walk. Service is excellent, breakfast is good and beds are very comfortable. Plenty of food shops nearby and taxis etc can easily get to the hotel through this newly opened road. Loved our stay Alhamdulillah. Hotel should look into the following: 1. Lighting in the room was inadequate. Hardly any lights in the room and only one switch for ALL the lights which is very unhelpful. 2. AC is very difficult to operate. 3.
Overnattede 4 nætter i februar 2024
Svar fra Elaf Qadi - Guest Relations den 18. feb. 2024
Dear valued guest, Thank you for your positive feedback towards our location, services and breakfast, we are always honoured to welcome you in our hotel, we take your comment about the lights and AC in our consideration, waiting to serve you again in your next visit.Good Wishes,Elaf Qadi - Guest Relations

10/10 Fremragende

Rumana

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing, clean and location was excellent.
Location, amazing and very clean hotel. We have booked two quad room for an eight adults with a breakfast included. Everything was amazing, we have managed to get out rooms three hours before the check in time. 5 minutes walk to the mosque from the hotel . Great experience and will definitely stay with this hotel in near future.
Overnattede 4 nætter i februar 2024
Svar fra Elaf Qadi - Guest Relations den 18. feb. 2024
Dear Mr. Rumana,Thank you for taking the time to post a review. We are pleased that you enjoyed your stay and found our location and cleanliness to your satisfaction. We are inviting you to experience our suites at your next stay as we have five suite categories perfectly designed to meet your needs.Good Wishes,Elaf Qadi - Guest Relations

10/10 Fremragende

Muhammad

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Pretty close to the Haram, walkable distance. Surprisingly the wait for the elevators is not long. The issue is there are renovations being done, which can lead to some noise and dusty corridors. But other than that like this place, and my hotel of choice.
Overnattede 2 nætter i februar 2024
Svar fra Sundus Alhazmi - Guest Relations Supervisor den 14. feb. 2024
Dear Mr. Muhammad, Thank you for your positive feedback towards our location as it is only a few minutes walking to King Abdulaziz Gate. We apologize for any inconvenience happened due to renovations and we are glad to hear that you still enjoy our hotel and consider it your hotel of choice.Waiting to serve you again in your next visit.Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

10/10 Fremragende

Muammer

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very close to haram, nice and clean
Overnattede 4 nætter i februar 2024
Svar fra Sundus Alhazmi - Guest Relations Supervisor den 14. feb. 2024
Dear valued guest Muammer , Thank you for your positive feedback towards our location as it is only a few minutes walking to King Abdulaziz Gate, looking forward to hosting your stay once again and continuing to meet your expectations. Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

10/10 Fremragende

Shakil

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Alhamdulillah very good hotel and everything was good and close to masjid ul haram, good breakfast too
Overnattede 6 nætter i februar 2024
Svar fra Sundus Alhazmi - Guest Relations Supervisor den 14. feb. 2024
Dear Mr. Shakil, Thank you for your positive feedback towards our location as it is only a few minutes walking to King Abdulaziz Gate. We are pleased that you found our Restaurant to your satisfaction.We look forward to welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

10/10 Fremragende

Khalid

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Thank You all Makarem Ajyad staff to make our journey to Al Harem enjoyable. Everything was perfect. Thank you جزاك الله خيرا وان الله يحب المحسنين
Overnattede 1 nat i februar 2024
Svar fra Sundus Alhazmi - Guest Relations Supervisor den 19. feb. 2024
Dear Mr. Khalid, Thank you for expressing your experience, we are especially pleased that you felt well-looked after by our staff. We look forward to serving you during your next visit.Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

10/10 Fremragende

HALEWYA

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent Reception, clean tidy, sweet memories. Will be back to this place soon. thank you all.
Overnattede 4 nætter i januar 2024
Svar fra Elaf Qadi - Guest Relations den 9. feb. 2024
Dear Mr. Halewya,Thank you so much for your positive rating on our property! We look forward to welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Elaf Qadi - Guest Relations

10/10 Fremragende

Mahmud

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best hotel for us. We went for omra hajj. Really it very good hotel.
Overnattede 3 nætter i december 2023
Svar fra Sundus Alhazmi - Guest Relations Supervisor den 7. feb. 2024
Dear Mr. Mahmud,Thank you so much for your positive rating on our property! We look forward to welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

10/10 Fremragende

Mahmoud

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2024
Svar fra Sundus Alhazmi - Guest Relations Supervisor den 7. feb. 2024
Dear Mr. Mahmoud,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Ajyad Makkah Hotel. Looking forward to welcoming you back soon. Good Wishes,Sundus Alhazmi – Guest Relations Supervisor

4/10 Dårligt

Haleemah

Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It was dirty and bad condition
Overnattede 2 nætter i februar 2024
Svar fra Sundus Alhazmi - Guest Relations Supervisor den 7. feb. 2024
Dear Ms. Haleemah, Thank you for taking the time to post a review. We tried to contact you to know the details of the problem that bothered you and we are pleased to tell you that we will take your comment into consideration and investigate to raise the level of services. Looking forward to more comfortable stays in near future. Good Wishes,Sundus Alhazmi – Guest Relations Supervisor

10/10 Fremragende

Aslaheen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i januar 2024
Svar fra Hanouf Alhazmi - Guest Relations den 30. jan. 2024
Dear valued guest,Greetings from Makarem Ajyad Makkah Hotel. Your high rating is appreciated, and we hope to see more of you in the future. Good Wishes,Hanouf Alhazmi – Guest Relations

8/10 Udmærket

All

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is nice and somewhat close to Kabaa. Easy in and out with Taxi unlike the tall clock tower hotels. Rooms are small though. Price is not cheap
Overnattede 2 nætter i december 2023
Svar fra Elaf Qadi - Guest Relations den 29. jan. 2024
Dear valued guest, Thank you for your positive feedback towards our location, as it is only a few minutes walking to King Abdulaziz Gate. We are inviting you to experience our suites at your next stay as we have five suite categories perfectly designed to meet your needs. Please note that room prices are vary depending on room type, reservation date in addition to the number of guests. Good Wishes,Elaf Qadi - Guest Relations

10/10 Fremragende

Ibrahim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Sundus Alhazmi - Guest Relations Supervisor den 21. jan. 2024
Dear Mr. Ibrahim,We are very glad to hear that you enjoyed your overall stay with us. We look forward to hosting your stay once again at Makarem Ayad Makkah Hotel and continuing to meet your expectations. Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

10/10 Fremragende

Latifa banu

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Umrah trip
The hotel was very clean and breakfast included many varieties, service was great, workers very friendly and helpful.we really enjoyed our stay.
Overnattede 6 nætter i december 2023
Svar fra Hanouf Alhazmi - Guest Relations den 13. jan. 2024
Dear Ms. Latifa,Thank you for taking the time to post a review. We are pleased that you enjoyed your stay and found our staff, cleanliness and the breakfast to your satisfaction. We look forward welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Hanouf Alhazmi - Guest Relations

8/10 Udmærket

Qasim

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were very pleasant and approachable, spoke in English, therfore we didn't have a problem in communication. I would definitely recommend this hotel and it would be my first choice when looking for a hotel in Makkah just as long as it's at an affordable price.
Overnattede 5 nætter i december 2023
Svar fra Sundus Alhazmi - Guest Relations Supervisor den 8. jan. 2024
Dear Mr. Qasim,We are very glad to hear that you enjoyed your overall stay with us. We look forward to hosting your stay once again at Makarem Ayad Makkah Hotel and continuing to meet your expectations. Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

2/10 Forfærdeligt

Monika

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was very good. I would book again.
Overnattede 5 nætter i december 2023
Svar fra Sundus Alhazmi - Guest Relations Supervisor den 9. jan. 2024
Dear valued guest,We are very glad to hear that you enjoyed your overall stay with us. Please revise your rating to align with the comment, where 1 means completely dissatisfied and 5 means satisfied. We look forward to welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

8/10 Udmærket

Aya

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Good hotel but concerning health and safety The location is great, very close to Al-Haram, staff members are friendly and helpful, food is not bad, room service food portion is quite large. Rooms cleanliness is affected negatively by high occupancy so I would rate it no more than satisfactory, amenities looks a bit outdated. The major concern was health and safety measures and procedures, my mother in law suffered a major injury due to uneven surface of the elevator and despite being reported until I left I had no response from hotel management, did not feel they have any clue on how to prevent or handle such issues, all efforts to help are based on staff individual responses and willingness to help with complete absence of the hotel response or action. A day later I have noticed liquid spilled on the floor that could have caused an injury to another guest, staff only reacted to wipe it when I pointed it out. I may use the hotel again if I am travelling myself due to the good location but will avoid if accompanied by elderly family members.
Overnattede 5 nætter i december 2023
Svar fra Sundus Alhazmi - Guest Relations Supervisor den 9. jan. 2024
Dear Ms. Aya, We appreciate receiving your feedback regarding your recent stay. It was disappointing to know of your dissatisfaction with the experience you had, and we regret that you did not enjoy your stay with us. Your feedback has been shared with the concerned department for appropriate action. Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

10/10 Fremragende

Iffat

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Superb service. Impressive, friendly staff Needs renovation in bathroom.The best part is breakfast. Very healthy menu.
Overnattede 3 nætter i december 2023
Svar fra Elaf Qadi - Guest Relations den 8. jan. 2024
Dear Mr. Iffat, Thank you for your positive feedback towards our staff and breakfast, as we have chefs from different cultures and nationalities to provide best services to our guests. we are always honoured to welcome you in our hotel, we take your comment about bathroom in our consideration, waiting to serve you again in your next visit.Good Wishes,Elaf Qadi - Guest Relations

10/10 Fremragende

Sema

Overnattede 1 nat i december 2023
Svar fra Hanouf Alhazmi - Guest Relations den 6. jan. 2024
Dear valued guest,Thank you so much for your positive rating on our property! We look forward to welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Hanouf Alhazmi - Guest Relations

10/10 Fremragende

zahoor

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Sundus Alhazmi - Guest Relations Supervisor den 1. jan. 2024
Dear valued guest,Thank you so much for your positive rating on our property! We look forward to welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

10/10 Fremragende

Muhammadu

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Sundus Alhazmi - Guest Relations Supervisor den 7. feb. 2024
Dear Muhammadu,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Ajyad Makkah Hotel. Looking forward to welcoming you back soon. Good Wishes,Sundus Alhazmi – Guest Relations Supervisor

10/10 Fremragende

H ANJUNG

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i december 2023
Svar fra Hanouf Alhazmi - Guest Relations den 28. dec. 2023
Dear valued guest,Greetings from Makarem Ajyad Makkah Hotel. Your high rating is appreciated, and we hope to see more of you in the future. Good Wishes,Hanouf Alhazmi – Guest Relations

8/10 Udmærket

Hafiz

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overall good experience, a little far from entry gate of Haram compared to clock towers. But easy walkable. Comfortable bedding and good breakfast
Overnattede 2 nætter i december 2023
Svar fra Hanouf Alhazmi - Guest Relations den 28. dec. 2023
Dear Mr. Hafiz,Thank you for taking the time to post a review. We are pleased that you enjoyed your stay and found our breakfast and the bedding to your satisfaction. We look forward welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Hanouf Alhazmi - Guest Relations

10/10 Fremragende

Amin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i december 2023
Svar fra Sundus Alhazmi - Guest Relations Supervisor den 1. jan. 2024
Dear Mr. Amin,Greetings from Makarem Ajyad Makkah Hotel. Your high rating is appreciated, and we hope to see more of you in the future. Good Wishes,Sundus Alhazmi – Guest Relations Supervisor

10/10 Fremragende

Abdul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Hanouf Alhazmi - Guest Relations den 22. dec. 2023
Dear valued guest,Thank you so much for your positive rating on our property! We look forward to welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Hanouf Alhazmi - Guest Relations

10/10 Fremragende

Nour

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was very good, we enjoyed it a lot!
Luxurious, clean. Helpful team. The only thing we hoped that they need to change the billows as they are very thin, we all got headaches. Please invest in good quality billows. Thanks.
Overnattede 2 nætter i december 2023
Svar fra Hanouf Alhazmi - Guest Relations den 28. dec. 2023
Dear Ms. Nour, Thank you for your positive feedback towards our staff and the cleanliness, we are always honoured to welcome you in our hotel, we take your comment about the billows in our consideration, waiting to serve you again in your next visit.Good Wishes,Hanouf Alhazmi - Guest Relations

8/10 Udmærket

imran

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Thanks for making our first umrah great
Good stay alhamdulilah. Very close to haram. Very comfortable. Only drawback I see is the drinking water availability. There is no refilling facility available & 1 water bottle per person is given as complimentary which wouldn’t be enough
Overnattede 3 nætter i december 2023
Svar fra Elaf Qadi - Guest Relations den 23. dec. 2023
Dear Mr. Imran, Thank you for your positive feedback towards our location as it is only a few minutes walking to King Abdulaziz Gate, we are always honoured to welcome you in our hotel, we take your comment in our consideration, waiting to serve you again in your next visit.Good Wishes,Elaf Qadi - Guest Relations

10/10 Fremragende

Ziyad

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra Sundus Alhazmi - Guest Relations Supervisor den 1. jan. 2024
Dear Mr. Ziyad,Thank you so much for your positive rating on our property! We look forward to welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

10/10 Fremragende

Iqbal

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good location, good breakfast clean
Svar fra Sundus Alhazmi - Guest Relations Supervisor den 7. feb. 2024
Dear Mr. Iqbal,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Ajyad Makkah Hotel. Looking forward to welcoming you back soon. Good Wishes,Sundus Alhazmi – Guest Relations Supervisor

8/10 Udmærket

Lekaa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i december 2023
Svar fra Sundus Alhazmi - Guest Relations Supervisor den 1. jan. 2024
Dear valued guest,Thank you so much for your positive rating on our property! We look forward to welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

10/10 Fremragende

Syed Nadeem

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Sundus Alhazmi - Guest Relations Supervisor den 1. jan. 2024
Dear Mr. Nadeem,Greetings from Makarem Ajyad Makkah Hotel. Your high rating is appreciated, and we hope to see more of you in the future. Good Wishes,Sundus Alhazmi – Guest Relations Supervisor

8/10 Udmærket

Laila, Obdam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No beautifull view that disappointed me. Further, everything was perfect.
Overnattede 2 nætter i december 2023
Svar fra Sundus Alhazmi - Guest Relations Supervisor den 5. dec. 2023
Dear Ms. Laila,Thank you very much for your review, it has been our absolute pleasure to serve you at Makarem Ajyad Makkah Hotel. Looking forward to welcoming you back soon. Good Wishes,Sundus Alhazmi – Guest Relations Supervisor

10/10 Fremragende

Ahmed

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing hotel, friendly staff, nice breakfast and very close to Ajyad ramp/entrance to Haram which is near mataaf.
Overnattede 6 nætter i november 2023
Svar fra Sundus Alhazmi - Guest Relations Supervisor den 5. dec. 2023
Dear Mr. Ahmed,We are very glad to hear that you enjoyed your overall stay with us. We look forward to hosting your stay once again at Makarem Ayad Makkah Hotel and continuing to meet your expectations. Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

6/10 Okay

MAHMUDUL

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Bathroom shower always supply hot water. Complained manytimes, and they always say sending engineer. Engineer never showed up. How can you take bath with hot water only?!! Very bad management service. I stayed four nights and they didn't even bother to fix the water problem. Five star hotel?!!??
Overnattede 4 nætter i november 2023
Svar fra Sundus Alhazmi - Guest Relations Supervisor den 5. dec. 2023
Dear valued guest, We appreciate receiving your feedback regarding your recent stay. It was disappointing to know of your dissatisfaction with the experience you had, and we regret that you did not enjoy your stay with us. Your feedback has been shared with the concerned department for appropriate action. Good Wishes,Sundus Alhazmi - Guest Relations Supervisor