Pensionater i Maho Reef

"It is frustrating when hotels start giving you an inferior room than you have booked. We had booked a room with a seaview, but this was not the one this hotel tried pass on to us. This is unfortunately a classic event when we book through Hotels.com. Also the aircons in our rooms were extremely loud, and could not be turned off."

"Sonesta was alright as a whole. The good things about this resort is the facilities and the options and selections of restaurants, drinks etc. The bad things about the place is definitely the service. I have rarely experienced such bad service on a holiday. The service (or lack thereof) was mainly an issue in the restaurants, where the staff was rude. I even had a waiter rolling her eyes because I asked for a baby chair. "

"Location, locatioñ, location.Very, very, good."

"The service was absolutely amazing! The staff were so nice to us ! Huge thank you to : - Casey - D’unique - Jonathan - Beth - Smiley - Mairin - Dexter - Sharyl You made our honey moon absolutely unforgettable !"

"Rooms were very clean, beautiful view, friendly staff. Definitely will stay there again"

"This was our 3. stay and it has totally CHANGED. We got a room smelling so bad of smoking and no excuse. The location is FANTASTIC by the beach and the smiling girl at the restaurant at night are wonderful. But the staff manager she is full of stories. We bought friends from Europe this time and they were treated so bad-like running after them at the beach with the bill for drinks they already had payed to another waiter. We paid a bill and and then they charged the same bill with our friends...

"Beliggenhed"

"Rimeligt godt til prisen men installationer der skal repareres tager lang tid at få udført eller glemmes helt Godt udeareal med pool og adgang til lille lækkee strand"

"Perfect location for us! We wanted easy access to see the planes coming in and it could not have been more perfect. Close to taxis and buses. Hosts were excellent at communicating. Friendly staff, would recommend!! "

"Fint sted og tæt på vandet "

"Fik en noget overfladisk velkomst. Der blev oplyst at det var vigtigt at man laaste begge laase til vaerelset, men laasen paa haandtaget var meget svaer at indstille. Laasen var tydeligt klar til udskiftning. Medarbejderne blev foerst "smilende" i loebet af opholdet. Morgenmaden som vi fik en voucher til paa den naerliggende bistro "Pelican" var ikke en rigtig morgenmad. Man skulle vaelge mellem een drikkevare (kaffe/te el vand eller juice f. eks) og een madvare (f. eks aeg og bacon paa en...

"En elendig morgenmad buffet. "

"Vi blev mødt af super venlige personale i receptionen og blev godt behandlet. Den mistede bagage fra flyet, blev vi orienteret om, lige så snart det ankom til hotellet."