Strandhoteller i Maho Reef

"Great resort-great location. "

"Sonesta was alright as a whole. The good things about this resort is the facilities and the options and selections of restaurants, drinks etc. The bad things about the place is definitely the service. I have rarely experienced such bad service on a holiday. The service (or lack thereof) was mainly an issue in the restaurants, where the staff was rude. I even had a waiter rolling her eyes because I asked for a baby chair. "

"Dejligt værelse. Restaurant har ikke 5-stjernet niveau. Meget støj i dagtimer fra nærliggende lufthavn. Meget støj fra alkoholpåvirkede gæster pga all inclusive."

"It is frustrating when hotels start giving you an inferior room than you have booked. We had booked a room with a seaview, but this was not the one this hotel tried pass on to us. This is unfortunately a classic event when we book through Hotels.com. Also the aircons in our rooms were extremely loud, and could not be turned off."

"At the very last minute after getting off the airplane, we received a notice that our reservation had been changed and received poor instructions to find the place. Our taxi could not locate, so we were forced to find last minute accomodation costing of course more money. We are not happy about this experience at all. Countless messages back and forth with the host, who was claiming not to be receiving our messages, yet acknowledge some and not others. We are requesting a full refund. We are...