Familievenlige hoteller i Maho Reef

"Sonesta was alright as a whole. The good things about this resort is the facilities and the options and selections of restaurants, drinks etc. The bad things about the place is definitely the service. I have rarely experienced such bad service on a holiday. The service (or lack thereof) was mainly an issue in the restaurants, where the staff was rude. I even had a waiter rolling her eyes because I asked for a baby chair. "

"It is frustrating when hotels start giving you an inferior room than you have booked. We had booked a room with a seaview, but this was not the one this hotel tried pass on to us. This is unfortunately a classic event when we book through Hotels.com. Also the aircons in our rooms were extremely loud, and could not be turned off."

"We had an absolutely amazing stay here. The views were breathtaking, the staff were friendly, helpful, and always professional, and the entire experience was smooth from start to finish. Everything about this place made our trip feel relaxing and enjoyable. I would highly recommend this hotel to anyone looking for excellent service and a beautiful place to stay."

"Great customer service... Everyone was friendly and I look forward to coming back."

"This was our 3. stay and it has totally CHANGED. We got a room smelling so bad of smoking and no excuse. The location is FANTASTIC by the beach and the smiling girl at the restaurant at night are wonderful. But the staff manager she is full of stories. We bought friends from Europe this time and they were treated so bad-like running after them at the beach with the bill for drinks they already had payed to another waiter. We paid a bill and and then they charged the same bill with our friends...

"7 Værelser på dette lille sted; du går lige ind på stranden når du går ud af døren. stranden er som taget ud af et eventyr billede når man tænker på caribiske strande. Et meget stille område hvor du føler du har stranden for dig selv. Spisesteder inden for gå afstand. Ikke noget prangende byggeri, men utrolig charmerende, fordi man føler at virkelig falde i med stedet og kan slappe af. MEGET flink betjening af dem som står for driften."

"On arrival, we were offered a reduced price upgrade to a beachview room with combined lounge and kitchen plus large bedroom and separate bathroom. The kitchen had most appliances needed but only one ring on the oven's top plate functioned, the other three didn't! We only got tepid water from the hot taps the first day, but a complaint to reception solved this. We had CNN on the cable TV the first evening, that disappeared next day and never returned, despite reception said that a cable repairman...

"The apartment was luxurious and spacious, very well equipped. The fridge in the kitchen even has an icemaker. The water has improved vastly in St. Martin in recent years, and we had no issues drinking the tab water or using ice cubes from the ice maker at this hotel. The large balcony is where we spent most of our time in the apartment. There is a magnificient look over the sea. The pool is clean, large and has a dive board and a slide. Like everything else, the pool area is very well...