Junior-suite - 1 kingsize-seng - udsigt til flod | Allergivenligt sengetøj, dundyner, minibar, pengeskab på værelset

Anmeldelser af Sumaq Machu Picchu Hotel

4 out of 5
Sumaq Machu Picchu Hotel
Av. Hermanos Ayar Mz 1 Lote 3, Machu Picchu, Cusco

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 314 af i alt 461 anmeldelser" "
Bedømmelse på 8 − Udmærket. 100 af i alt 461 anmeldelser" "
Bedømmelse på 6 − Okay. 28 af i alt 461 anmeldelser" "
Bedømmelse på 4 − Dårligt. 9 af i alt 461 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 10 af i alt 461 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

9,2/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Anyelina

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 1 nat i april 2024

10/10 Fremragende

Pooja

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is very clean and located at one end of the town so is very quiet and private. The staff are very friendly and go out of the way to make you feel comfortable. The onsite restaurant has amazing meals. Will stay here again.
Overnattede 1 nat i april 2024

10/10 Fremragende

Tamarita

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff and great service!
Overnattede 1 nat i marts 2024

8/10 Udmærket

Edwin, Cusco

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was nice, hotel was clean and comfortable. The only thing I didn't like was that the boss or administrator did not want to lend an umbrella to our guide in that torrential rain, even though we told him that we would give him an umbrella the next day, he left and arrived at his hotel wet.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Kaitlin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There was nothing we did not enjoy about our stay. The staff was supportive and considerate at each and every moment. They went out of their way to help us feel like we belonged. They assisted us with luggage, with our excursions, and with our general questions. We cannot say enough how much we appreciated the entire Sumaq staff. The facilities were clean and easy to use. The breakfast was delicious and the wait staff was consistently available to satisfy any and all of our needs. Not only would we love to come back for another visit, but we will be sure to recommend this hotel to all of our friends and family. Outstanding job!
Overnattede 4 nætter i februar 2024

8/10 Udmærket

Bharti

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It's often hard to review a stay when you've only had the pleasure of staying one night, however there were definitely some stand out points which made Sumaq worthy of its rating. Firstly staff are lovely, and as we arrived on the earlier train into Aguas Calientes they offered us an early check-in, greatly appreciated. The room itself, is as expected when basically sleeping riverside, you'll hear the river as if white noise the entire night, I Loved it, others might not. Amenities wise, some of the best we had, and L'Occitane products were LUSH! The bed itself felt a little damp, however this might be normal considering the climate in the area, We still had a great sleep regardless, and woke up fresh and ready to take on Machu pichhu! Our package was Half board and included dinner, DELICIOUS! Honestly, we polished all three courses off and although we didn't go for traditional Peruvian food (the options were there) it was hands down some of the best food we had throughout our time in the country. So this set the tone and we were very excited for breakfast the next morning, to our disappointment this wasn't up to par... Very few options, and everything just fell a bit flat here. We would probably skip this unless you're content with cereal and some coffee. Overall however our stay was lovely, and we'd definitely recommend Sumaq when visiting Aguas Calientes and Machu Pichhu.. Even if just for the dinner!
Overnattede 1 nat i februar 2024

10/10 Fremragende

Doris

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

10/10 Fremragende

Elizabeth

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente hotel ubicación espectacular. Gracias a todo su personal fueron muy atentos con mi familia. Engrieron a nuestros pequeños cada noche con sus delicias!!
Overnattede 3 nætter i november 2023

10/10 Fremragende

Gustavo H S

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Babak, New York

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent food and service. Location a bit out of center but close to town
Overnattede 3 nætter i oktober 2023

4/10 Dårligt

Ma Yolanda

Synes godt om: Rengøring
No lo recomiendo caro y malo
Nunca nos dieron nuestras bebidas de cortesía y ni nos informaron de cuando las podíamos tomarlas, es un hotel muy caro para el nivel del hotel no tiene aire acondicionado y la televisión no sirve en los días que estuvimos ahí no pudimos ver ni noticias ni nada de televisión. Y los alimentos están más o menos no para el precio. La recepcionista no brinda información y nos da lo que teníamos derecho y tampoco me solucionó lo del aire ni lo de la televisión ni un ventilador nos llevaron.
Overnattede 2 nætter i oktober 2023
Svar fra Director Gerente den 17. okt. 2023
Estimada huésped, Reciba un cordial saludo de la familia Sumaq Machu Picchu Hotel. Queremos responder a su comentario y ante todo disculparnos por la percepción que tiene en este momento de nuestro hotel. Para dar respuesta a su reseña hemos resumido los informes y comunicaciones de las jefaturas de nuestro equipo. En el check in tenemos el reporte que le brindamos bebida de bienvenida que constó de una bebida de la estación. Acerca del aire acondicionado se les brindó la opción de ventiladores. El estar ubicados en un santuario histórico con biodiversidad en su entorno, nos compromete a ser un hotel sostenible que cuide su entorno. Es por ello que brindamos la opción de utilizar ventiladores en las habitaciones. Otro punto, sobre el uso del televisor fue reportado a nuestra área encargada y solucionada en su momento. Reiteramos las disculpas del caso, por favor le invitamos a poder comunicarnos para brindarle mas explicación sobre su estadía. Muy agradecidos.

10/10 Fremragende

Lais

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Uma experiência no Machu Picchu
Foi incrível! Melhor comida e cocktails da cidade. O atendimento é muito boa. A massagem maravilhosa, principalmente depois de uma longa caminhada.
Overnattede 2 nætter i oktober 2023
Svar fra Director Gerente den 17. okt. 2023
Estimada LaisEn nombre de la familia Sumaq Machu Picchu Hotel le agradecemos su preferencia y el tiempo que se tomó para brindarnos su comentario.Nos alegra saber que disfrutó de sus cocteles en un lindo ambiente en Suquy Café and bar y su relajante masaje en el spa. Esperamos volver a recibirla pronto, qué haya tenido un buen viaje de retorno a casa. Saludos cordiales.

10/10 Fremragende

ARNO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ótimo hotel
Hotel muito confortável, pessoal muito simpático e prestativo. Quarto grande, limpo, café da manhã completo. As suítes com vista para o rio, são ótimas. Quero voltar para lá...
Overnattede 3 nætter i september 2023
Svar fra Director Gerente den 4. okt. 2023
Estimado huésped, En nombre de la familia Sumaq Machu Picchu Hotel le agradecemos su preferencia y el tiempo que se ha tomado para dejarnos una reseña con 10 puntos!Estamos muy contentos de saber que logramos satisfacer sus expectativas a través de la atención cálida del personal, la habitación amplia y el desayuno buffet con una inolvidable vista a las montañas de Machu Picchu. Esperamos volver a recibirlos pronto.Saludos cordiales

8/10 Udmærket

Thiago

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Managing director den 4. okt. 2023
Dear ThiagoThank you so much for your preference and your calification after your stay. King regards.

10/10 Fremragende

Cláudio r

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ótima opção de hotel em Aguas Calientes
Hotel novíssimo, bem decorado com pecas da cultura inca. Ótima cama, jantar muito bom. Cordialidade de toda equipe. Ótima opção para ver Machu Pichu muito cedo no nascer do sol. Próximo da estação de trem(levam as malas)
Overnattede 1 nat i september 2023
Svar fra Director Gerente den 4. okt. 2023
Estimado Claudio, Estamos muy felices de haberlo recibido en el hotel y que su estadía haya sido de su agrado.Asimismo, gracias por tomarse un tiempo para describirnos su reciente experiencia y que haya disfrutado de su inolvidable viaje a Machu Picchu. Haremos saber a nuestro equipo Sumaq sobre sus elogios a varias áreas del hotel. Esperamos su pronto retorno para que pueda vivir una verdadera experiencia en el corazón de la cultura andina.Saludos cordiales,

10/10 Fremragende

Walter

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
What a wonderful hotel in every way. Small, clean, quiet and excellent service. If you are planning a trip to Machu Picchu peublo (Aguas Calientes) this is the place to stay. It is next to an active train line, but noise from that is infrequent to not be an issue. We also booked two excursions through the hotel which were excellent. The restaurant is delicious and the spa services were also great. A river view room would have a balcony overlooking the river and with breathtaking Mountain View’s. We took a garden view room that had no balcony but a small window faced the rear garden wall. If we go back we will definitely book a river view room!
Overnattede 4 nætter i september 2023
Svar fra Managing director den 4. okt. 2023
Dear Walter,On behalf of the Sumaq Machu Picchu Hotel family, we thank you for your preference and your rating after your stay with us.Thank you very much for letting us know that you liked the details we have in the service and in the hotel facilities such as food, location of the hotel, and others.We hope to receive you again soon.Kind regards

10/10 Fremragende

Gaku

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023
Svar fra Managing director den 4. okt. 2023
Dear GakuThank you so much for your preference and your calification after your stay. King regards.

10/10 Fremragende

Patricio

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Super excelente servicio y la gente que trabaja en el hotel muy amable en todo momento estan al tanto de huesped dede que llegas al tren
Overnattede 1 nat i juli 2023
Svar fra Director Gerente den 24. jul. 2023
Estimado PatricioEn nombre de la familia Sumaq Machu Picchu Hotel le agradecemos su preferencia y su reseña con esta importante calificación. Nos llena de orgullo, el haber sido parte de su inolvidable experiencia en Machu Picchu. Le esperamos pronto. Saludos

10/10 Fremragende

Ahmet

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Warm wellcome, helpfull staff
Overnattede 1 nat i juni 2023
Svar fra Managing Director den 24. jul. 2023
Dear Ahmet, Thank you for take your time writting us about your experience in Sumaq Machu Picchu Hotel. We hope to see you soon.Best regards

10/10 Fremragende

Erika

Overnattede 1 nat i juni 2023
Svar fra General Manager den 8. jun. 2023
Dear ErikaThank you for your preference and calification! Best regards.

10/10 Fremragende

Maria M

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel excelente!!
Excelente! Recebemos up grade na chegada e drinks cortesia. Pessoal muito atencioso e gentil. Foram nos buscar na estação de trem, levando nossa bagagem para o hotel e se comprometeram a nos entregar a bagagem na estação de trem no horário da volta para Cusco
Overnattede 1 nat i maj 2023
Svar fra Gerente General den 2. jun. 2023
Obrigada Maria , estamos felices que tenha estado feliz em nosso hotel. Esperamos logo ter você conosco de novo.

10/10 Fremragende

Todd

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best hotel in Aguas Calientes! The staff and facilities are amazing. We will for sure be back!
Overnattede 3 nætter i oktober 2022

10/10 Fremragende

Thiago

Overnattede 1 nat i oktober 2022
Svar fra Managing Director den 24. jul. 2023
Thank you very much for your calification.

10/10 Fremragende

Vladimir

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing 2 night stay at Sumaq. I'm really happy that we picked this hotel as it made the whole trip feel luxurious - from the moment a bell-boy meets you at the train station to take care of your bags and the welcome drink after a long walk in Machu Picchu, to deliciuos breakfast / dinner paired with amazing cocktails from a friendly bard staff. We stayed in Junior suit and the room was spacious and well decorated. The hotel is just a short walk from the train station and the bus stop.
Overnattede 2 nætter i september 2022

6/10 Okay

Beatriz

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Sumaq hotel is next to a noisy road and next to a river. They gave us an upgrade to a room next to the restaurant and in front of the elevator. Noise since 4 am. It was not an upgrade but a downgrade. Very disappointed!
Overnattede 1 nat i juni 2022
Svar fra Managing Director den 21. jul. 2022
Dear Beatriz, Hope this message finds you very well. Thank you for choosing Sumaq Hotel during your stay in your visit to Machu Picchu. We are going to find out about what was said with your room, please also do not hesitate to contact us inbox. We hope that later on you will be able to return and stay with us at Sumaq. Warm regards,

10/10 Fremragende

Stacey

Rejste med familie, Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Home away from home
Perfect location and beautiful views. Milagros, one of the staff made us feel like home. She is so informative and friendly.
Overnattede 1 nat i juni 2022
Svar fra Managing Director den 15. jun. 2022
Dear Stacey, On behalf of the Sumaq Hotel Family, we thank you for your preference and your comments about your stay with us. At Sumaq, we dedicate ourselves to taking care of every detail so that your stay will be pleasant and unforgettable. Regarding your comment, thank you again for your kindly words, we´re going to tell to our team, specially to Milagros about your comment. We hope that later on you will be able to return and stay with us at Sumaq. Warm regards.

10/10 Fremragende

Robin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantástico
Fantastic location, fantastic staff and overall a great experience.
Overnattede 3 nætter i maj 2022
Svar fra Managing Director den 15. jun. 2022
Dear Robin, Thank you for choosing Sumaq during your stay in Machu Picchu. Regarding your comment, thank you again for your kindly words about the location, the staff and our good service. We feel very happy about your experience with us during your unforgettable trip to Machu Picchu. We hope that later on you will be able to return and stay with us at Sumaq. Warm regards.

10/10 Fremragende

Raymond

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A lovely old-world property that is an oasis in the clamor of Aguas Caliente. Wonderful stay
Overnattede 1 nat i maj 2022
Svar fra Managing Director den 15. jun. 2022
Dear Raymond Hope this message finds you very well. Thank you for choosing Sumaq during your stay in Machu Picchu. Regarding your comment, we feel very happy about your experience at the foot of Machu Picchu, one of the Seven wonders of the world. We hope that later on you will be able to return and stay with us at Sumaq. Warm regards.

10/10 Fremragende

KEDAR

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2022

10/10 Fremragende

Alan

Overnattede 1 nat i maj 2022
Svar fra Managing Director den 27. maj 2022
Dear Alan, than you for your preference and calification. We hope that later on you will be able to return and stay with us at Sumaq. Warm regards.

10/10 Fremragende

Nathan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Absolutely fantastic in every way. 10/10.
Overnattede 1 nat i maj 2022
Svar fra Managing Director den 27. maj 2022
Dear Nathan, Thank you for choosing Sumaq during your stay in Machu Picchu. We feel very happy about your experience with us. We hope that later on you will be able to return and stay with us at Sumaq. Warm regards.

10/10 Fremragende

Carolina Araujo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ótima
O hotel é bem localizado, as instalações são ótimas e novas, a comida é boa e todos são muito atenciosos. Em especial Edward, que foi muito solícito, educado e superou nossas expectativas. Recomendo o hotel a todos. Excelente custo beneficio.
Overnattede 1 nat i april 2022
Svar fra Director Gerente den 6. maj 2022
Estimada Carolina, Muchas gracias por su preferencia y su amable calificación sobre su experiencia en Sumaq! Nos sentimos muy contentos de saber que disfrutó de su estadía y que agradece en especial a Edward. Le haremos saber su mensaje. Nuevamente gracias por su recomendación, esperamos volver a contar con su grata visita. Saludos afectuosos,

8/10 Udmærket

Alejandro

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sitio muy agradable con gran servicio, localización y habitaciones. Lo peor de la estancia fueron dos cosas: Precio excesivo y nos obligaron a coger media pensión (no había otra opción) y el desayuno era tirando a malo… Desayuno de hotel de 3/4*. Buen sitio pero no vale los 425€/noche que pagamos.
Overnattede 2 nætter i april 2022
Svar fra Director Gerente den 6. maj 2022
Estimado Alejandro, Reciba un cordial saludo de parte de la familia Sumaq Machu Picchu Hotel. Agradecemos su preferencia y que nos haya hecho parte de su viaje inolvidable a Machu Picchu. Con el objetivo de mejorar nuestros servicios, nos agradaría por favor poder contactarnos con usted para conocer a detalle sobre la mención de los alimentos y bebidas en el hotel, este es nuestro correo oficial reservations@sumaqhotelperu.com Quedamos a su comunicación. Saludos cordiales,

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i februar 2022
Svar fra General Manager den 4. apr. 2022
Thank you very much for your calification.

10/10 Fremragende

Karen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2022
Svar fra Director Gerente den 24. jan. 2022
Estimada Karen, Recibe un cordial saludo de la familia Sumaq Machu Picchu Hotel. Agradecemos tu preferencia y calificación sobre su experiencia en el hotel. Esperamos volver a recibirlos pronto. Saludos

10/10 Fremragende

Carlos R

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2022
Svar fra Managing Director den 20. jan. 2022
Dear Carlos, Greetings from the Sumaq Machu Picchu Hotel family. We appreciate your comment 10/10 and your preference during your trip to Machu Picchu. We hope that you will return very soon. Best regards.

10/10 Fremragende

JOSE LUIS

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Es un gran lugar, la visa al río es imponente y fascinante. Respetaron nuestra categoría Expedia VIP, además de que nos apoyaron con todas las dudas con respecto al pueblo y a Machu Picchu. Un gran plus es la asistencia de equipaje hasta el tren. Su atención es inmejorable.
Overnattede 3 nætter i december 2021
Svar fra Director Gerente den 20. jan. 2022
Estimada José Luis, En nombre de la familia Sumaq Machu Picchu Hotel le agradecemos sus comentarios y su calificación. Nos alegra haber sido parte de su experiencia memorable en Machu Picchu y que haya disfrutado de nuestras instalaciones y gastronomía peruana. Esperamos volver a recibirlos en Sumaq.

10/10 Fremragende

Oscar

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Te hacen sentir como en casa!
Excelente atención y servicio. Jose fue a recibirnos a la estación de tren para acompañarnos al Hotel. Gracias por tus atenciones.
Overnattede 1 nat i januar 2022
Svar fra Director Gerente den 20. jan. 2022
Estimado Oscar, Reciba un cordial saludo y especial agradecimiento de parte de la familia Sumaq Machu Picchu Hotel. Estamos muy felices de leer su reseña y de saber los detalles que le agradaron durante su estadía. Haremos de conocimiento a nuestro equipo sobre sus comentarios, en especial a José. Esperamos volver a recibirlos en Sumaq. Saludos cordiales,

10/10 Fremragende

Oniel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed the stay at this property
Overnattede 1 nat i december 2021
Svar fra Managing Director den 20. jan. 2022
Dear Oniel, Please receive a cordial greeting from the Sumaq Machu Picchu Hotel family. We appreciate your preference during your trip to Machu Picchu. We hope to welcome you again! Best regards.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful View
Such a wonderful location to enjoy Machu Picchu. The views are beautiful and the rooms are luxurious. They met us at our train to take our bags so it was very easy to explore the town on foot.
Overnattede 1 nat i november 2021
Svar fra Managing Director den 20. jan. 2022
Dear guest, Thank you for contacting us and thank you for choosing Sumaq during your stay in Machu Picchu. Regarding your comment, we would have loved to have received you at Sumaq and offered you the unique experience of being at the foot of the Machu Picchu sanctuary and enjoy your beautiful room. We hope that later on you will be able to return and stay with us at Sumaq. Warm regards.

10/10 Fremragende

Dustin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best place to stay in Machu Picchu
Sumaq was the nicest hotel in the Machu Picchu area. Nicer than the Sanctuary but at a better cost. The only difference was it was in Aguas Caliente and not 15 minutes at the entrance of Machu Picchu itself. Great, caring staff. Suitable rooms.
Overnattede 1 nat i august 2021
Svar fra Managing Director den 20. jan. 2022
Dear Dustin On behalf of The Sumaq Family, we appreciate your pleasant stay with us and that you were able to enjoy the warm service of the entire team. We hope to welcome you again. Warm regards,

10/10 Fremragende

Renzo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lindo hotel
Excelente ubicación y muy buen servicio
Overnattede 1 nat i januar 2021
Svar fra Sumaq Machu Picchu Hotel den 19. jan. 2021
Estimado Sr Renzo, Reciba un cordial saludo de parte de la familia Sumaq Machu Picchu Hotel. Agradecemos su preferencia durante su viaje a Machu Picchu. Nosotros trabajamos para mantenernos a la altura de sus expectativas y nos alegra saber que el servicio del personal, la propuesta culinaria y nuestros servicios en general hayan sido de su agrado. Su opinión nos incentiva para seguir trabajando, siendo parte de la maravillosa experiencia que nuestros huéspedes disfrutan en Machu Picchu. Esperamos vuelva muy pronto.

10/10 Fremragende

Ji

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2020
Svar fra SUMAQ den 11. mar. 2020
Dear Guest, Greetings from the Sumaq Machu Picchu Hotel family. We appreciate your preference during your trip to Machu Picchu. We hope that you will return very soon.

10/10 Fremragende

ricardo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great and very friendly staff who will answer all of your questions. Don't forget the free pisco sour and ceviche class!!!
Overnattede 1 nat i januar 2020
Svar fra SUMAQ den 11. mar. 2020
Dear Ricardo, We appreciate your kind comment and are pleased to hear that you enjoyed your experience at our hotel. We hope that, thanks to the culinary classes that you have taken part in, you can prepare some Peruvian dishes at home. We hope to see you soon at Sumaq. Best regards.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Au début j'étais un peu déçu mais le service attention du personnel m'a charmé. Excellent massage,
Overnattede 1 nat i januar 2020
Svar fra SUMAQ den 27. jan. 2020
Dear Guest, We thank you for choosing Sumaq as your hotel during your trip to Machu Picchu. We are sorry that your Sumaq experience has not met your expectations. We hope that you come back very soon and experience the improvements that we have implemented. Best regards.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and clean rooms, well prepared staff. They go the extra mile to help
Overnattede 1 nat i december 2019
Svar fra SUMAQ den 7. jan. 2020
Dear Guest, Greetings from the Sumaq Machu Picchu Hotel family. We appreciate your preference during your trip to Machu Picchu. We work hard to meet your expectations, and we are happy to know that our staff and services in general have been to your liking. We hope that you will return very soon.

8/10 Udmærket

Dr Luis J

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great stay. Only comment I don’t remember seen at the time of reservation that they did not have A/C as is green hotel. Temperature was ok because location but I will like to know that in advance while booking. Breakfast and dinner included in the price were very good.
Overnattede 1 nat i december 2019
Svar fra SUMAQ den 3. jan. 2020
Dear Luis, Greetings from the Sumaq Machu Picchu Hotel family. We appreciate your preference during your trip to Machu Picchu. Your opinion encourages us to continue working as we take part in the wonderful experience that our guests have in Machu Picchu. We hope that you will return very soon.

10/10 Fremragende

troy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was very nice.
Overnattede 1 nat i december 2019
Svar fra SUMAQ den 3. jan. 2020
Dear Troy, Greetings from the Sumaq Machu Picchu Hotel family. We appreciate your preference during your trip to Machu Picchu. We hope that you will return very soon.

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale
Overnattede 1 nat i december 2019

10/10 Fremragende

Adi

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Absolutely wonderful!!!
Overnattede 1 nat i december 2019
Svar fra SUMAQ den 3. jan. 2020
Dear Adi, Greetings from the Sumaq Machu Picchu Hotel family. We appreciate your preference during your trip to Machu Picchu. We hope that you will return very soon.