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Anmeldelser af The Brown Hotel

4.5 out of 5
The Brown Hotel
335 W Broadway, Louisville, KY

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 680 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 192 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 96 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 25 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 10 af i alt 1003 anmeldelser" "

9,2/10

Rengøring

9,4/10

Service og personale

8,8/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Melissa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Brown is incredible…beautifully appointed room, lovely sitting area, a great restaurant and very helpful staff. There is piano music in the bar/restaurant area, which can be loud. While lovely, it can inhibit conversation.
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Amer

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms were very clean and in good condition Vert fast efficient elevators. Nice and courteous staff. Entrance hall was not clean and needed update. Last two days they ran out of the complementary bottles of water. We had to buy at hotel, $3 for a small bottle.
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Charles

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent and pleasant stay. Staff very helpful and friendly.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Joseph

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wow!
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Christopher

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The historic aspects and wonderful equine art everywhere
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Diane

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
We were a bit disappointed with our delux room. The furnishings were dated and dinged up. Even the lobby furnishings seemed worn. We liked the overall ambiance but the furnishings need updating.
Overnattede 2 nætter i maj 2024

6/10 Okay

Jesse, San Diego

Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
This property could definitely use an update. I’ve been to many old hotels around the world and they can improve technology when it comes to TVs, lighting, accessible plugs for all the devices we carry now days. This part of town is not the best part of town. I wouldn’t stay here again.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Lydia, Naperville

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very light and elegant. Bedding was wonderful. Room and air was wonderful. Ele ators fast and nice.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Stacy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The food was exceptional! Loved the Mother's Day brunch.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Jan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is a rare treat! Food, service, rooms, all excellent!
Overnattede 1 nat i maj 2024
Svar fra Amy Clay, Guest Services den 17. maj 2024
We’re so delighted that you enjoyed your visit! We would love to host you again soon.

8/10 Udmærket

Dori

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Amy Clay, Guest Services den 17. maj 2024
Appreciate the great review, Dori!

10/10 Fremragende

Maggie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It’s definitely haunted.
Overnattede 1 nat i maj 2024
Svar fra Amy Clay, Guest Services den 17. maj 2024
Only haunted by great service and lovely guests like yourself! Hope to host you again :)

8/10 Udmærket

janice

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great classic hotel in walkable area
Overnattede 2 nætter i april 2024
Svar fra Amy Clay, Guest Services den 17. maj 2024
We’re so glad you had a great stay, Janice! Thank you for the great review, and we hope to see you back soon.

10/10 Fremragende

Camille, coarsegold

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A beautiful historic hotel! So clean and sweet
Overnattede 3 nætter i maj 2024
Svar fra Amy Clay, Guest Services den 17. maj 2024
Thank you so much, Camille! We would love to have you back any time.

10/10 Fremragende

Polly

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
we loved the entire feel of the property. Each employee there gave us the good southern comfort feel. Each thing we asked for they delivered even when we didnt think they would be able to do it. we will go back to this hotel again. The restaurants had great food as well and we thought were reasonable prices. This was all we could ask for. Be sure to visit the 3rd floor ballroom and if you are there when the rooftop is open ask if you can go up for the nightly light show it is free.
Overnattede 1 nat i maj 2024
Svar fra Amy Clay, Guest Services den 17. maj 2024
We’re so glad you had such a great visit, Polly! We’re thrilled that our team was able to meet your needs and provide a memorable experience for you. We’d love to have you back again soon!

10/10 Fremragende

Louis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the History and Architecture.
Overnattede 2 nætter i maj 2024
Svar fra Amy Clay, Guest Services den 17. maj 2024
So pleased to have guests like yourself that appreciate our historic building and all its charms! Thank you for the great review, and we hope to see you again soon.

10/10 Fremragende

Douglas

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

10/10 Fremragende

Christine

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were only here for one night but would love to come back! The staff was very friendly and helpful with ideas of what to do in our short time. The rooms are spacious and comfortable, and the shower was great which isn’t always the case in older hotels. We did not dine here but did have a delicious cocktail at the bar which we enjoyed while sitting in their comfortable, historic lobby.
Overnattede 1 nat i april 2024
Svar fra Amy Clay, Guest Services den 17. maj 2024
Thank you for taking the time to leave such a great review, Christine! We are so pleased to know we were able to still offer the elevated comforts and experience you may not always get at other hotels with this amount of history. We hope to host you again in the future, and we’ll be sure you get the chance to try a Hot Brown next time!

8/10 Udmærket

Jamie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I like the vibes
Overnattede 1 nat i april 2024
Svar fra Amy Clay, Guest Services den 17. maj 2024
Thank you, Jamie! We’ll keep the vibes right and hope to see you back soon.

10/10 Fremragende

Rachael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
great place!
Overnattede 1 nat i april 2024
Svar fra Amy Clay, Guest Services den 17. maj 2024
So glad you had a lovely stay, Rachael! We hope to host you again in the future.

10/10 Fremragende

Joanna

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very stylish!!
Overnattede 1 nat i april 2024
Svar fra Amy Clay, Guest Services den 17. maj 2024
Thank you so much, Joanna! It means the world to know that the efforts in maintaining our historic atmosphere are appreciated by our lovely guests. We hope to see you back soon!

10/10 Fremragende

Ida

Overnattede 1 nat i april 2024
Svar fra Amy Clay, Guest Services den 17. maj 2024
Thank you, Ida!

8/10 Udmærket

Robert, Cave Creek

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
HVAC didn’t work. Had to call hotel for repairs. Laundry was not delivered to room - had to go look for it at front desk.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Cathy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is an older motif yhat we loved. Lovely staff and great food. Would stay ahain for sure.
Overnattede 2 nætter i april 2024
Svar fra Amy Clay, Guest Services den 17. maj 2024
We’re so glad you had a pleasant stay, Cathy! We love to know that our team and cuisine left a great impression. We look forward to hosting you again in the future!

8/10 Udmærket

Teri

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our stay at The Brown Hotel. We had a concert at Louisville Palace so it was perfect location.
Overnattede 1 nat i april 2024
Svar fra Amy Clay, Guest Services den 17. maj 2024
Thank you, Teri! We hope to see you back next time you’re in the area. Safe travels!

10/10 Fremragende

Staci, Bloomington

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Amy Clay, Guest Services den 17. maj 2024
Thank you, Staci!

8/10 Udmærket

cassandra

Rejste med partner
We had a great stay although rooms are old.
Overnattede 3 nætter i april 2024
Svar fra Amy Clay, Guest Services den 17. maj 2024
Thank you, DeDe! We’re pleased to know we were able to offer exactly what you needed during your stay. We hope to host you again next time your travels bring you to the area!

10/10 Fremragende

Linda

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Beautiful property
Overnattede 1 nat i april 2024
Svar fra Amy Clay, Guest Services den 17. maj 2024
Thank you for the great review, Linda! We hope to host you again soon.

10/10 Fremragende

DeDe

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was so close to the Palace where we were going for a concert....made everything so easy.
Overnattede 1 nat i april 2024
Svar fra Amy Clay, Guest Services den 17. maj 2024
Thank you, DeDe! We’re pleased to know we were able to offer exactly what you needed during your stay. We hope to host you again next time your travels bring you to the area!

6/10 Okay

Melissa

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was just ok - it was fine for what we needed but wouldn't stay more than two nights. The property is an historical site but in very poor shape. It's a little shabby. However it was clean, and the service - especially the valet, was friendly and efficient. Rooms were spacious and clean, beds were decent. The hotel had no modern conveniences like a small cafe for coffee or breakfast to go in the morning. The location is just on the border of the downtown/touristy area - I wouldn't feel safe walking by myself at night around that particular block.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Terri

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Amy Clay, Guest Services den 17. maj 2024
Thank you, Terri!

10/10 Fremragende

Nicholas

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff is amazing and helpful while in a beautiful hotel with great history
Overnattede 4 nætter i april 2024
Svar fra Amy Clay, Guest Services den 9. maj 2024
Thank you for your great review, Nicholas! We would love to host you again in the future.

6/10 Okay

Nick

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Noisy dining and bar area. Food was marginal. No room service.
Overnattede 1 nat i april 2024

10/10 Fremragende

Jacqueline

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The cleanliness and the beauty of the hotel
Overnattede 1 nat i april 2024
Svar fra Amy Clay, Guest Services den 9. maj 2024
Thank you so much, Jacqueline! We hope to host you again soon.

6/10 Okay

Claudette

Synes godt om: Rengøring, service og personale, faciliteter
They had to give me a new room due to stained sheets and mattress I would’ve liked a credit for my stay in it’s entirety,
Overnattede 3 nætter i april 2024

10/10 Fremragende

Lyn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This beautiful, historic hotel is a MUST if traveling to Louisville! The staff is great. We had a lovely staff.
Overnattede 2 nætter i april 2024
Svar fra Amy Clay, Guest Services den 9. maj 2024
We're so delighted to read your great review, Lyn! Thank you for taking the time to share your kind words. We look forward to hosting you next time your travels bring you to Louisville!

10/10 Fremragende

Ralph

Overnattede 1 nat i april 2024
Svar fra Amy Clay, Guest Services den 17. maj 2024
Thank you, Ralph!

10/10 Fremragende

Robert

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay at the Brown Hotel. We enjoyed the Hot Brown and Derby Pie. Walkable to other parts of the City and distillery's. We would recommend the hotel and we would stay there again in the future.
Overnattede 5 nætter i marts 2024
Svar fra Amy Clay, Guest Services den 9. maj 2024
We appreciate you taking the time to leave such a lovely review, Robert! So pleased that you enjoyed your stay and got to check out some of Louisville's attractions. We hope to host you again in the future!

10/10 Fremragende

Jeremy

Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 1 nat i april 2024
Svar fra Amy Clay, Guest Services den 9. maj 2024
Thank you, Jeremy!

10/10 Fremragende

Aron

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel! Everyone we spoke to was friendly and helpful. Our room was nice and clean.
Overnattede 1 nat i april 2024
Svar fra Amy Clay, Guest Services den 9. maj 2024
Thank you for the great review, Aron! We'd love you have you back again soon.

6/10 Okay

Wesley

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is exquisite. Just a beautiful structure. Driving a truck was difficult at the parking garage which is third person owned but they made it work for us. Tonight we happened into the piano bar that was just amazing. Dessert coffee were wonderful. Guest services leaves a little be desired butaybe they need some training. Overall we loved it.
Overnattede 1 nat i april 2024

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff is WONDERFUL!
Overnattede 2 nætter i marts 2024
Svar fra Amy Clay, Guest Services den 8. apr. 2024
We appreciate your kind review, Richard! We look forward to hosting you again in the future.

2/10 Forfærdeligt

Maria

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Unfriendly staff, terrible dining, horrible room decoration. That’s not old, it is dated.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Anthony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Amy Clay, Guest Services den 8. apr. 2024
Thank you, Anthony!

10/10 Fremragende

Angela

Synes godt om: Rengøring, service og personale, faciliteter
The staff was lovely
Overnattede 1 nat i marts 2024
Svar fra Amy Clay, Guest Services den 8. apr. 2024
Thank you so much, Angela. It was a pleasure to host you. Hope to see you again soon!

10/10 Fremragende

matt

Overnattede 2 nætter i marts 2024
Svar fra Amy Clay, Guest Services den 9. maj 2024
Thank you, Matt!

10/10 Fremragende

Paisley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Amy Clay, Guest Services den 8. apr. 2024
Thank you for your great review, Paisley!

6/10 Okay

Jack

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale
Place was real nice and historic, but the checkout staff apparently was having a bad day. We stayed in luxury room but wasn’t that impressed for the price. Massive leaks in the 3rd floor have caused the ceiling to crumble and collapse in some places. Dinner was great; had the hot brown and salmon- both on point. Breakfast at the cafe was good too. Left unimpressed other than it was good but nothing special.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Stephanie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful historic hotel
Overnattede 1 nat i marts 2024
Svar fra Amy Clay, Guest Services den 8. apr. 2024
Thank you so much, Stephanie!

10/10 Fremragende

Cathy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Exquisite property with dining, bars, shop and very friendly employees!
Overnattede 2 nætter i marts 2024
Svar fra Amy Clay, Guest Services den 8. apr. 2024
We appreciate your lovely review, Cathy! So glad you had a great time with us. Hope to host you again in the future!