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Anmeldelser af SureStay Hotel by Best Western Santa Monica

2.5 out of 5
SureStay Hotel by Best Western Santa Monica
3102 Pico Blvd, Santa Monica, CA

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 577 af i alt 1006 anmeldelser" "
Bedømmelse på 8 − Udmærket. 288 af i alt 1006 anmeldelser" "
Bedømmelse på 6 − Okay. 81 af i alt 1006 anmeldelser" "
Bedømmelse på 4 − Dårligt. 30 af i alt 1006 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 30 af i alt 1006 anmeldelser" "

9,2/10

Rengøring

9,2/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

6/10 Okay

Flemming

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice room but not much In the area, i would not go back becaurse there is nothing close to the hotel and breakfast wad poor
Overnattede 1 nat i november 2023
Svar fra Ron den 2. dec. 2023
Kære Flemming,Tak for dit svar på undersøgelsen om dit seneste ophold. Vi beklager, hvis dit ophold ikke levede op til dine forventninger. Vi vil bruge dine kommentarer til at forbedre oplevelsen for fremtidige gæster. Igen, vi beklager.Med venlig hilsenSureStay Hotel af Best Western Santa Monica

8/10 Udmærket

Allan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2021
Svar fra Jimmy N Crickett den 5. dec. 2021
Thank you.

8/10 Udmærket

Robert

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Unique, 4 separate buildings facing street
Overnattede 1 nat i maj 2024
Svar fra Ron den 25. maj 2024
Dear Robert,Thank you for the responding to the survey on your stay. We are pleased you enjoyed your stay. We hope to see you again soon.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

Jackeline

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was great. Clean. Would rebook again!
Overnattede 3 nætter i februar 2024
Svar fra Ron den 25. maj 2024
Dear Jackeline,Thank you for responding to the survey on your recent stay. We are pleased your stay was an enjoyable one and we appreciate the nice comments regarding our staff. Thanks again and we'll see you soon.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

kamran

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I didnt like the bfast options. No hot eggs or bacon? No thanks. But great area! Close to everything.
Overnattede 4 nætter i maj 2024

6/10 Okay

Carrie

Rejste i en gruppe
Synes godt om: Rengøring
Breakfast is not good
Overnattede 1 nat i maj 2024
Svar fra Ron den 20. maj 2024
Dear Carrie,Thank you for your response to the survey on your recent stay. We apologize if your stay did not meet your expectations. Due to limited kitchen facilities, we are unable to serve hot food or meat products. Again, our apologizes.Sincerely,SureStay Hotel by Best Western Santa Monica

2/10 Forfærdeligt

Nathaniel

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
I could hear people stomping around above me at all hours of each night. Never stayed at a property that was so noisy.
Overnattede 2 nætter i maj 2024
Svar fra Ron den 20. maj 2024
Dear Nathaniel,Thank you for your response to the survey on your recent stay. We apologize if your stay did not meet your expectations. As we have quiet hours posted, if a guest is making noise and the front desk is contacted we immediately contact the room and inform the guest of quiet hours. Again, our apologizes.Sincerely,SureStay Hotel by Best Western Santa Monica

8/10 Udmærket

Yvonne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location is very close to Santa Monica beach so it was nice. The only thing is it’s on Pico Blvd so it can hear the traffic if someone speeds down the road at night.
Overnattede 6 nætter i maj 2024
Svar fra Ron den 20. maj 2024
Dear Yvonne,Thank you for your response to the survey on your recent stay. We apologize if you stay did not meet your expectations. It is possible to move a guest to a room farther back away from Pico Blvd. to minimize the noise. Our apologizes if we were not able to do so. Sincerely,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

Kevin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr zufriedenstellend
Overnattede 5 nætter i maj 2024
Svar fra Ron den 14. maj 2024
Lieber Kevin,Vielen Dank, dass Sie an der Umfrage zu Ihrem letzten Aufenthalt teilgenommen haben. Wir freuen uns, dass Sie mit Ihrer Zeit bei uns zufrieden waren und freuen uns über die positive Bewertung. Wir hoffen Sie wieder zu sehen.Beste grüße,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

Yihang

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location. Hotel is safe, and is closed by Trader Joe.
Svar fra Ron den 12. maj 2024
Dear Yihang,Thank you for your complimentary comments regarding our location and safeness of our hotel. We agree, with Trader Joe's next door it is definitely an added bonus! We hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

Alan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tight parking
Overnattede 1 nat i maj 2024
Svar fra Ron den 12. maj 2024
Dear Alan,Thank you for your comments on your recent stay, As parking is a premium in Santa Monica, we do have three (3) parking lots and overflow available next door. We apologize if you were not informed. Thank you again for staying with us.Best regards,SureStay Hotel by Best Western Santa Monica

8/10 Udmærket

Fernando

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Keine weite Anreise vom Flughafen, nur 10 Fahrminuten zum Santa Monica Pier, Supermarkt nebenan, ausreichend Parkplätze vorhanden, gutes Frühstück, Personal sehr freundlich. Als Start für unsere Rundreise perfekt.
Overnattede 2 nætter i april 2024
Svar fra Ron den 12. maj 2024
Lieber Fernando,Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und freuen uns über die positiven Kommentare. Nochmals vielen Dank und wir hoffen, Sie wiederzusehen.Beste grüße,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

Charles

Overnattede 2 nætter i april 2024
Svar fra Ron den 26. maj 2024
Dear Charles,Thank you for your response to the survey on your recent stay. We appreciate the positive assessment and we hope to see you again.Best regards,Surestay Hotel by Best Western Santa Monica

6/10 Okay

Nathaniel

Synes ikke om: Service og personale
Staff at check in condescending and rude
Overnattede 1 nat i april 2024
Svar fra Ron den 3. maj 2024
Dear Guest,We apologize if you were not treated in a warm and welcoming manner. Again, our apologizes.Sincerely,SureStay Hotel by Best Western Santa Monica

8/10 Udmærket

Alejandro

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hay un supermercado a una calle. El desayuno es muy ligero.
Overnattede 4 nætter i april 2024
Svar fra Ron den 2. maj 2024
Hola Alejandro,Gracias por tomarse el tiempo de responder la encuesta sobre su reciente estadía. Nos complace que haya disfrutado de su estadía y agradecemos sus comentarios. Esperamos verte de nuevo.Atentamente,SureStay Hotel by Best Western Santa Mónica

4/10 Dårligt

Yanna, Princeton

Rejste i en gruppe
My room was next to a back door that the personnel started using very early morning - closing the door produced significant noise waking me up. The room should not be used for guests. Further the location was inconvenient for me. We had to use taxi to gets to the bay where the restaurants are located. Breakfast was decent and appreciated.
Overnattede 1 nat i april 2024
Svar fra Ron den 30. apr. 2024
Dear Yanna,Thank you for your response to the survey on your recent stay. We apologize for the excessive noise due to your room location. Again, our apologizes.Sincerely,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

Dean G

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
First an formost, the staff really gives a damn about you and your stay. There where three times I was assisted, small things, yet alll making you feel as if they are delighted that you are there. Second, the bed... I swear this is one of the softest and welcoming bed... slept so well. The property is clean. I suggest if you are there more than one day get a room in the courtyard. The kitcheneet was way more equipped than I expected and when I return (I will return) I expect to use it as there is a Trader Joes across the street. I also see the use of the courtyard that I did not expect. It was taken advantage of by a few other travellers and its almost a stay cation spot with options. This place is a goldmine, perfect for what I needed and even more perfect for what I am planning in the future!!
Overnattede 2 nætter i april 2024
Svar fra Ron den 30. apr. 2024
Dear Dean G,Thank you for responding to the survey on your recent stay. We are pleased you enjoyed your time with us and we appreciate the wonderful comments. Thanks again and we look forward to your next visit.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

Sheyla

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The stay was wonderful!!!
Overnattede 2 nætter i april 2024
Svar fra Ron den 30. apr. 2024
Dear Sheyla,Thank you for your lovely comment! We are so pleased you enjoyed your stay and we hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

PHILIPPE, Mexico

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel viejo, pero bien renovado. Tiene lo necesario. El personal es atento y muy amable. No hay mucho que ver cerca, pero en coche hay posibilidad de llegar a varios lugares rápido.
Overnattede 2 nætter i april 2024
Svar fra Ron den 27. apr. 2024
Hola Phillipe,Gracias por su respuesta a la encuesta sobre su reciente estancia. Agradecemos los amables comentarios y esperamos volver a verle.Atentamente,SureStay Hotel by Best Western Santa Mónica

8/10 Udmærket

Harsh

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was quite far away from main checkin reception but the reception guy called a bell boy for carrying luggage. The twin bed room was small compared to what is visible in pictures. 5..6 towels were provided,which was good. Fresh water for drinking was not provided and was major problem as the vending machine was far away. Breakfast didn't have too many veg options.
Overnattede 2 nætter i april 2024
Svar fra Ron den 27. apr. 2024
Dear Harsh,Thank you for responding to the survey on our recent stay. We are pleased you enjoyed your stay and we appreciate the positive assessment. We hope to see you again soon.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i april 2024
Svar fra Ron den 26. apr. 2024
Dear Mark,We are pleased your stay was a positive experience. We hope to see you again in the near future.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

Linda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our stay was quite nice. Room extremely clean. Loved the patio area with tables and chairs making it quite comfortable to have friends over for pizza or to visit during our stay. The front office personnel were always helpful and seemed very happy to be there for each guest. The offering for breakfast was quite nice with something for every age group. They have this fantastic pancake machine that is so fun and entertaining and worth the stay for sure!!!! We will definitely return to this site as the parking is easy in and out, the location is perfect for visiting Santa Monica, it is quiet, plenty of hot water, warm cozy beds and so very clean both inside and out. Lots of plants in hugh pots inside walking area and beautiful green plants and flowers in lovely colors grace the front of each gated building.
Overnattede 8 nætter i april 2024
Svar fra Ron den 27. apr. 2024
Dear Linda,Thank you for responding to the survey on your recent stay. We are pleased you enjoyed our Courtyard building with the tables, chairs, and shady umbrellas. Your comments are quite precise and so complimentary! Thanks again and we hope to see you when your travels bring you back to Los Angeles.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

Julian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely outstanding stay. Great location, multiple excellent dining options within easy walking distance, and a Trader Joe's literally across the street for incidentals. The hotel itself was clean, comfortable, and convenient, and every staff person I interacted with was welcoming, friendly, and helpful. The highest compliment I can give them is that I've already booked another stay with them for my next business trip and will plan to stay with them whenever possible while I'm in LA. Thanks to everyone at SureStay for making my business trip a genuine pleasure!
Overnattede 2 nætter i april 2024
Svar fra Ron den 27. apr. 2024
Dear Julian,We are delighted you enjoyed your stay with us! We appreciate your insightful comments and look forward to seeing you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

Marcelo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice option hotel in LA.
Overnattede 1 nat i april 2024
Svar fra Amalia-Front desk den 25. apr. 2024
Dear Marcelo,Thank you for completing the survey. We are glad that you enjoyed your stay with us. We appreciate your business and we hope to see you again soon!

10/10 Fremragende

Roy Yee Hoong

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really nice property. Not within walking distance to downtown Santa Monica but only short drive away. Otherwise lots of stuff nearby with a Trader Joe’s right next door
Overnattede 3 nætter i april 2024
Svar fra Ron den 23. apr. 2024
Dear Roy Yee Hoong,Thank you for your response to the survey on your recent stay. We are delighted you enjoyed staying with us and we appreciate the positive assessment. We hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

8/10 Udmærket

Arun

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good location for food and other traveller locations.Didnt like the fact that it was right next to the street.Breakfast could have had better varieties.
Overnattede 4 nætter i april 2024
Svar fra Ron den 23. apr. 2024
Dear Arun,Thank you responding to the survey on your recent stay. We are pleased you enjoyed your time with us and we appreciate the positive assessment. Our apologizes for the noise from the street. Best regards,SureStay Hotel by Best Western Santa Monica

6/10 Okay

jeff

Synes godt om: Service og personale
Overnattede 4 nætter i april 2024
Svar fra Ron den 20. apr. 2024
Dear jeff,Thank you for your response to the survey on your recent stay. We apologize if your stay did not meet your expectations. We strive to provide the best experience possible for all of our guests. Again, our apologizes.Sincerely,SureStay Hotel by Best Western Santa Monica

8/10 Udmærket

kirsten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
comfortable
Overnattede 1 nat i marts 2024
Svar fra Ron den 20. apr. 2024
Dear kirsten,Thank you for your positive comment on you recent stay. We are pleased you enjoyed your time with us and we hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

Tony

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
staff friendly and efficient. rooms always clean. toilets in rooms always clean. been going here when I go for work for the past 3 years. 5x 4-5 day stays. never a single slip up. morning food service excellent. dining area very clean and well kept during hours of service to end of breakfast.
Overnattede 1 nat i april 2024
Svar fra Ron den 20. apr. 2024
Dear Tony,Thank you for the nice comments and your continued patronage of our establishment. We are pleased your stays have been enjoyable and we look forward to your next visit.Best regards,SureStay Hotel by Best Western Santa Monica

8/10 Udmærket

Joona

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean, friendly staff, and free parking in convenient location were all great. It’s on a busy street, so street noise was expected. I used a white noise machine and it was totally fine. The beds were good quality and we were pleasantly surprised. Overall a very good value, and I’d stay here again.
Overnattede 4 nætter i april 2024
Svar fra Ron den 20. apr. 2024
Dear Joona,Thank you for the nice comments regarding our friendly staff, our parking, and our comfortable beds! We are pleased you enjoyed your time with us and we hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

alan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice place. Good stay.
Overnattede 3 nætter i april 2024
Svar fra Ron den 16. apr. 2024
Dear alan,Thank you for your response. We are pleased you enjoyed your stay and we appreciate your comment. We hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

Alan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bottom floor might get some noises from above so just know that.
Overnattede 1 nat i april 2024
Svar fra Ron den 16. apr. 2024
Dear Alan,Thank you for your response to your recent stay. We are pleased you enjoyed your time with us and we appreciate the positive assessment. Thank again and we hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

8/10 Udmærket

xutao

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Nice staffs, very friendly and helpful. Room is clean but a little small, also the soundproofing is not good.
Overnattede 4 nætter i april 2024
Svar fra Ron den 14. apr. 2024
Dear xutao,Thank you for your response to the survey on your recent stay. We are pleased you enjoyed your time with us and we appreciate the helpful comments. We hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

Tony

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great affordable hotel in a great area, the staff was always very friendly and accomodating
Overnattede 2 nætter i april 2024
Svar fra Ron den 10. apr. 2024
Dear Tony,Thank you for your response to the survey on your recent stay. We are delighted you enjoyed your time with us and we appreciate the positive comments. Thank again and we hope to see you again soon.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

Samantha

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really nice hotel. Friendly staff. Excellent breakfast. Comfortable beds
Overnattede 3 nætter i april 2024
Svar fra Ron den 10. apr. 2024
Dear Samantha,Thank you for your nice comments! We are so pleased you enjoyed your stay. We hope to see you again soon.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

Manuel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i april 2024
Svar fra Ron den 7. apr. 2024
Dear Manuel,Thank you for your comment and the positive assessment of your stay. We hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

Hugo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Muy bonita y limpia
Overnattede 4 nætter i april 2024
Svar fra Ron den 6. apr. 2024
Hola Hugo,¡Gracias por los buenos comentarios! Nos alegra que haya disfrutado de su estancia y esperamos verle de nuevo.Atentamente,SureStay Hotel by Best Western Santa Mónica

10/10 Fremragende

Cemile Beril

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed at the end of March for 3 days. The location was very convenient and felt safe. It's 10 min to Santa Monica beach, half an hour to Hollywood attractions and Universal Studios. Trader Joe's is next door if you want to buy some fruit, bottled water etc. The room was spacious and clean and the beds were comfortable (apart form some lumpy pillows). All necessities provided, such as fridge, microwave, coffee maker, iron, hair dryer, toiletries, even make-up remover wipes (much appreciated). Continental breakfast was convenient and sufficient (bagels, toast, cereal, pancake maker, fruits, boiled eggs, yogurt, cream cheese, jam, butter, coffee and tea). We were very much pleased with our stay. It is no luxury hotel, but a solid base camp for exploring your LA destinations. One word of caution: there is no elevator, ask for a ground level room if climbing stairs is an issue.
Overnattede 3 nætter i marts 2024
Svar fra Ron den 5. apr. 2024
Dear Cemile Beril,Thank you for your review on your recent stay. We appreciated your insightful and comprehensive comments and we are happy you enjoyed your stay. Thanks again and we hope to see you again soon.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

Corinne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Needs a safe in the room
Overnattede 4 nætter i marts 2024
Svar fra Ron den 5. apr. 2024
Dear Corinne,Thank you for your response to the survey. We are pleased you enjoyed your stay and we apologize about not having a safe in your room. We do offer guests access to safe deposit boxes and we apologize if they were not offered to you. Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

Breanna

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved the staff! Everyone was very helpful. Very clean rooms and grounds.
Overnattede 8 nætter i marts 2024
Svar fra Ron den 3. apr. 2024
Dear Breanna,We are delighted you enjoyed your stay and our staff. We take pride in providing a comforting and clean environment to our guests and your comments verify we are doing so. Thanks again!Best regards,SureStay Hotel by Best Western Santa Monica

8/10 Udmærket

Meng

Synes godt om: Rengøring, service og personale
Overall is good, clean, friendly staff, only downside is noise
Overnattede 2 nætter i marts 2024
Svar fra Ron den 3. apr. 2024
Dear Meng,Thank you for responding to the survey on your stay. We are pleased you enjoyed the cleanliness of our facility and rooms and that our staff was accommodating to you. Thanks again and we hope to see you on your next visit to Los Angeles.Best regards,SureStay Hotel by Best Western Santa Monica

8/10 Udmærket

Robert

Synes godt om: Rengøring, service og personale
Parking in the second building was an inconvenience,breakfast very average. Area around the hotel is sketchy. Its not 5 stars but neither was the price. So you are getting what you pay for.
Overnattede 3 nætter i marts 2024
Svar fra Ron den 30. mar. 2024
Dear Robert,Thank you for your response to the survey on your stay. We apologize if you were inconvenienced by the 2nd parking lot. All of our parking lots are available to use by our guests and not limited to only one. Again, our apologizes.Sincerely,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

Chan Kiew

Overnattede 1 nat i marts 2024
Svar fra Ron den 20. apr. 2024
Dear Chan Kiew,Thank you for your positive assessment of your recent stay. We hope to see you again soon.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

Gabriela

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location and lovely staff
Overnattede 1 nat i marts 2024
Svar fra Ron den 30. mar. 2024
Dear Gabriela,Thank you for your response to the survey on your recent stay. We appreciate your comments on the location of our hotel and our staff. We hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

8/10 Udmærket

Leanne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel with fantastic amenities and clean; very nicely presented. Leaving suitcases was available, which was great however, they were left in the main reception area. Staff were welcoming.
Overnattede 1 nat i marts 2024
Svar fra Ron den 29. mar. 2024
Dear Leanne,We are pleased your stay was enjoyable and we appreciate the kind comments regarding our staff. We hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

David

Easy to get to from LAX and in a quiet area. A perfect stay. Staff were very helpful.
Overnattede 2 nætter i marts 2024
Svar fra Ron den 29. mar. 2024
Dear David,Thank you for your comments on your recent stay. We are pleased you like the location of our hotel and the helpfulness of the staff. We hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

Lewis James

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 7 nætter i marts 2024
Svar fra Amalia-Front Desk den 27. mar. 2024
Dear Mr. Lewis,Thank you for taking the time to complete the survey regarding your recent stay at our property. We appreciate your high rating of our hotel and we are happy you enjoyed your stay with us.We hope to see you again soon!

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Short drive to downtown Santa Monica and Venice Beach. Santa Monica freeway is close by. Wide variety of restaurants all within walking distance.
Overnattede 2 nætter i marts 2024
Svar fra Ron den 26. mar. 2024
Dear Mark,Thank you for pointing out the location of our hotel in proximity to restaurants and points of interest. We thank you for taking the time to highlight your stay and we hope you will visit us again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

Cameron

Clean
Overnattede 1 nat i marts 2024
Svar fra Ron den 26. mar. 2024
Dear Cameron,Thank you for responding to the survey on your recent stay. We are happy to hear you enjoyed your stay and the cleanliness of your room. Thanks again and we hope to see you in the near future.Sincerely,SureStay Hotel by Best Western Santa Monica

10/10 Fremragende

Begona

Overnattede 3 nætter i februar 2024
Svar fra Ron den 16. apr. 2024
Dear Begona,Thank you for responding to the survey on your recent stay. We are pleased you enjoyed your time with us and we appreciate the positive assessment.Best regards,SureStay Hotel by Best Western Santa Monica