Dear Mordechai,We appreciate receiving your feedback on Wave Resort. We were disappointed that your time with us did not meet your expectations. While we are required to follow all legal restrictions set by the state of New Jersey, we still would like to apologize for the inconvenience. Thank you again for your feedback. We look forward to your return and getting to provide a better overall experience.Kind Regards,Craig A WatermanArea General Manager

Dear Boruch,Thank you very much for the five-star review! We are delighted you enjoyed our beautiful Wave Resort, and we look forward to your next visit. Kind Regards,Craig A WatermanArea General Manager

Dear Antonio,Thank you for choosing to stay with us at Wave Resort. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. It's also great to read you enjoyed our clean, comfortable accommodations. However, we appreciate your suggestions and will keep them in mind moving forward. Hopefully, this didn't detract too much from your overall trip. The pleasure was all ours, and we hope you'll choose to visit us again soon.Kind Regards,Craig A WatermanArea General Manager

Dear Mikyung,Thank you for choosing Wave Resort and for sharing your five-star review! We are delighted to hear that you had an enjoyable experience during your recent visit. It was a sincere pleasure to host you and we look forward to welcoming you back again soon for another wonderful stay.Kind Regards,Craig A WatermanArea General Manager

Dear Christina,Thank you! It was a pleasure to welcome you to Wave Resort. We are delighted you had such an amazing visit and are thrilled you had the opportunity to enjoy the stunning ocean views. As you noted, we are working toward the finishing stages of our renovations. We do promise some amazing changes and we hope you will come back once the renovations are complete so you can enjoy everything we have to offer.Kind Regards,Craig A WatermanArea General Manager

Dear Star,Thank you for staying with us at Wave Resort and for your kind words. We are glad you enjoyed our resort's distinctive ambiance and charm. It was an honor having you as our guest, and we want to welcome you back again anytime for another relaxing stay.Kind Regards,Craig A WatermanArea General Manager

Dear Mordechai,Thank you so much for the feedback. We're so happy to know that you had a good time with us overall and we trust that everything was in order for your visit. Please consider coming back to join us again soon. Kind Regards,Craig A WatermanArea General Manager

Dear Paula,Thank you for choosing Wave Resort and for sharing your kind review and valuable feedback. While we are sorry your stay wasn't perfect, we are delighted you enjoyed our lovely updates, spotless accommodations, and beautiful views. Your comments are all important to us and will be reviewed with the team. We look forward to welcoming you back for another memorable visit.Kind Regards,Craig A WatermanArea General Manager

Dear George,Thank you for taking the time to leave us your review! We are so happy to know that you enjoyed your time with us overall, and we appreciate your five-star rating. It would be a pleasure to host you again soon, so hurry back. Kind Regards,Craig A WatermanArea General Manager

Dear Arkadiy,Thank you for visiting Wave Resort. It was our pleasure to host you, and we're pleased you had an excellent stay. Come back soon!Kind Regards,Craig A WatermanArea General Manager

Dear Chany,Thank you for your review. We regret to learn of your disappointment with your check-in experience. Please accept our apologies, and know that we will address your concerns with our team to ensure our high standards of guest satisfaction are being met. It would be our pleasure to provide you with a more exceptional stay in the future.Kind Regards,Craig A WatermanArea General Manager

Dear Chelsea,It was a pleasure to welcome you to Wave Resort. Thank you for letting us know you had a lovely stay, and we're so glad you noticed our signature scent. Our team hopes you return soon!Kind Regards,Craig A WatermanArea General Manager

Dear Amit,Thank you so much for choosing to stay with us at Wave Resort. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your getaway. It's also great to read you were able to observe some of our lovely views. However, we offer our sincere apologies for falling short of your expectations in some areas. Your comments will be discussed with our team for further evaluation. Nevertheless, we trust this didn't detract too much from your overall trip. The pleasure was all ours, and we hope to welcome you back in the future.Kind Regards,Craig A WatermanArea General Manager

Dear Moshe,Thank you for your kind review. We pride ourselves on accommodating our guests and are extremely pleased that our staff met your expectations. Please visit us in the future.Kind Regards,Craig A WatermanArea General Manager

Dear Malkie,Thank you for being our valued guest. It's unfortunate that your assigned room wasn't what you expected, and we apologize for any inconvenience. Please know that our team does its best to honor all reserved room types and will try to communicate as close to the date of booking as possible when requested room categories are unavailable. We apologize if you did not find this communication sufficient before your arrival, and we would be honored if you would consider giving us another chance in the future.Kind Regards,Craig A WatermanArea General Manager

Dear Jazmyn,Thank you for sharing your experience at Wave Resort. It's great to hear you enjoyed our beachside location, the quiet ambiance of the off-season, and the cleanliness and convenience of nearby shops. We've taken note of your concerns regarding parking and the amenities in your room. Your feedback is crucial for us to evaluate our services and amenities. We're committed to providing a comfortable experience for our guests, and we hope to have the pleasure of hosting you again for another getaway.Kind Regards,Craig A WatermanArea General Manager

Dear Chaya,We were delighted to host your recent stay at Wave Resort. We appreciate you taking the time to share your positive rating, and we hope to have the opportunity to welcome you back the next time you're in the area.Kind Regards,Craig A WatermanArea General Manager

Dear Abraham,Thank you for being our guest and sharing your kind, five-star review. We are delighted you enjoyed your stay and look forward to welcoming you back to Wave Resort.Kind Regards,Craig A WatermanArea General Manager

Dear Deanna, We're grateful for the chance to have hosted you, but we're sorry to hear about any aspects of your stay that fell short. Please accept our apologies if you felt our team was less than courteous. Your feedback is valuable, and we'll address it internally to ensure all guests receive the kindness and respect they deserve. If the overcharge issue remains unresolved, please contact me at your earliest convenience. Rest assured, we'll use your comments as a training tool to prevent similar occurrences. We'd love the opportunity to host you again so we may prove to you we value our guest's feedback.Kind Regards,Craig A WatermanArea General Manager

Dear Edward,Thanks so much for your stellar review of Wave Resort! We're thrilled you enjoyed your stay. Come back and see us anytime. Kind Regards,Craig A WatermanArea General Manager

Thank you for sharing your experience at Wave Resort! We're glad to hear that you found the hotel clean and comfortable. Your comment about the availability of snacks is duly noted, and we'll pass this feedback along to the appropriate team so they can consider ways to improve snack accessibility for guests in the future. We hope to welcome you back for another stay soon!Kind Regards,Craig A WatermanArea General Manager

Dear Krishnan,We were delighted to host your recent stay at Wave Resort. We're happy you enjoyed our excellent beach location, close to plenty of restaurants and amenities. However, we're sorry to hear your room was not as spacious as you were expecting. We value your feedback, and we have various room sizes that may suit your needs better on another occasion. Thank you for your comments, and we hope to have the pleasure of your company the next time you're in the area.Kind Regards,Craig A WatermanArea General Manager

Dear Nathan,What an excellent review to receive. We're delighted you had a positive experience at Wave Resort and trust you had the comfortable, welcoming visit we are known for. Please return soon for another fantastic time.Kind Regards,Craig A WatermanArea General Manager

Dear Kathy,We are pleased to hear you enjoyed your time with us and that our thoughtful team could add to that experience. Thanks for your kind compliments, and we want to welcome you back again anytime to Wave Resort for another relaxing stay!Kind Regards,Craig A WatermanArea General Manager

Dear Moshe,How wonderful it is to know that the stunning water views and our location in Pier Village helped make your time in Long Branch enjoyable. We hope you had time to walk along the water and unwind from the day-to-day stress. It was an honor and a pleasure to have you as our guest here at Wave Resort. Please keep us in mind for your next getaway. Until next time!Kind Regards,Craig A WatermanArea General Manager

Dear Coleen,We're delighted you had a great stay at Wave Resort and enjoyed our friendly service, attention to cleanliness, and lovely property overall. Please know that our resort fee has many inclusions and access to all our amenities. We are always happy to let you know what is provided while you are here, so never hesitate to request our assistance. Nonetheless, your feedback is valued and helps us make the appropriate changes and improvements, so thank you for sharing your input. Welcoming you back would be a pleasure, and we hope to see you again soon. Until next time, we wish you well.Kind Regards,Craig A WatermanArea General Manager