Overnatningsstedets område

Anmeldelser af Warren House

4 out of 5
Warren House
Warren Road, Kingston Upon Thames, England

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 323 af i alt 527 anmeldelser" "
Bedømmelse på 8 − Udmærket. 130 af i alt 527 anmeldelser" "
Bedømmelse på 6 − Okay. 43 af i alt 527 anmeldelser" "
Bedømmelse på 4 − Dårligt. 16 af i alt 527 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 15 af i alt 527 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

8,6/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Mohamad

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The elevator non existent. Assistance with luggage non existent. Received a package and was never informed, had to request for it to be delivered to the room which came after 2 hours. Staff doesn’t know how to put the sofa bed back in to place. Couldn’t for the life of me understand what was good about this hotel.

10/10 Fremragende

Jacob

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Service-friendly staff from India or Pakistan.
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Arthur

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel, safe free parking. Great staff and perfect location.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

mirza, Austin

Synes godt om: Rengøring, faciliteter
Efficiency cleanliness
Overnattede 3 nætter i april 2024

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Matt

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel, friendly helpful staff and great food!!!
Overnattede 2 nætter i april 2024

10/10 Fremragende

delphine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024

8/10 Udmærket

Ma Kristin Pearl

Overnattede 1 nat i april 2024

6/10 Okay

Gordon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Whilst the room was well equipped and cosy the bathroom recently refurbished was very cold, it could do with some sort of heat. The breakfast was a disappointment as the plates were cold and the hot trays were almost cold. You then had to order an egg separately and it was served on a cold plate. Not appealing in one bit. Other than that a nice stay
Overnattede 1 nat i april 2024

6/10 Okay

Graeme

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I stay at Warren House a few times a year and it doesn't disappoint. If however you would like a quiet room do not take room 8 as being on the main landing you hear all guests walking past and the self playing piano downstairs in full effect, quite distracting.
Overnattede 1 nat i april 2024
Svar fra Arshad den 20. maj 2024
Dear Graeme,Thank you for your feedback and for being a loyal customer at Warren House. We appreciate your honest feedback and regret that room 8 did not fulfil your expectations for a calm stay. Your remarks about the noise have been noted. If you let us know your preferences during your next visit, we'll make sure you're placed in a quieter room. We hope to see you again soon and offer you with a more delightful experience.Regards,Front Office Supervisor

10/10 Fremragende

Timothy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing hotel in beautiful surroundings! Staff very friendly and welcoming. Breakfast was very good with plenty of choice. We will be back one day!
Overnattede 2 nætter i april 2024
Svar fra Arshad den 20. maj 2024
Dear Timothy,Thank you very much for your amazing review! We're delighted to hear that you appreciated our beautiful surroundings and found the staff helpful and welcoming. It's great to hear you enjoyed our breakfast option as well. We hope to welcome you again one day for another wonderful stay!Kind regards,Front Office Supervisor

10/10 Fremragende

Rosalind

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful grounds around the property gave the Tranquil feeling
Overnattede 1 nat i april 2024
Svar fra Arshad den 20. maj 2024
Dear Rosalind,Thank you for your kind words! We're glad to hear you appreciated the lovely grounds surrounding our hotel. We place a high value on creating a peaceful and relaxing environment for our guests. We look forward to welcoming you back soon for another enjoyable stay!Kind regards,Front Office Supervisor

10/10 Fremragende

PAUL

Overnattede 1 nat i april 2024

8/10 Udmærket

Sami

Synes godt om: Rengøring, service og personale, faciliteter
It's a quiet boutique hotel with friendly staff.
Overnattede 1 nat i april 2024
Svar fra Arshad den 20. maj 2024
Dear Sami,Thank you for taking the time to share your experience and giving us a four-star rating! We are delighted to hear that you loved the serenity of our boutique hotel and found our staff to be friendly. We endeavour to create a calm and friendly environment for our guests. If you have any suggestions for making your next visit a 5-star experience, we'd love to hear them. We look forward to having you back soon!RegardsFront Office Supervisor

10/10 Fremragende

Sami

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It's a nice boutique hotel with friendly staff. They honored my request for a room without stair access - since I had heavy luggage that I didn't wish to carry up the stairs!
Overnattede 1 nat i april 2024
Svar fra Arshad den 20. maj 2024
Dear Sami,Thank you for your excellent feedback! We're glad you enjoyed your stay at our hotel. Our team takes pride in offering outstanding service, and we're glad we were able to fulfil your request for a room without stair access. We hope to welcome you again soon and make your next visit just as enjoyable!Kind regards,Front Office Supervisor

10/10 Fremragende

Hau Yin Margaret

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Arshad den 20. maj 2024
Thank you for your excellent feedback! We're glad you enjoyed your stay at our boutique hotel. We hope to welcome you again soon and make your next visit just as enjoyable!Kind regards,Front Office Supervisor

8/10 Udmærket

Peter

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pleasant stay. Some building work going on which meant outside areas were slightly limited.
Overnattede 2 nætter i marts 2024
Svar fra Simona den 1. apr. 2024
Dear Peter,Thank you for taking the time to leave your feedback regarding your recent stay at Warren House Hotel. We appreciate your valuable input and are glad to hear that overall, you had a pleasant experience.We apologize for any inconvenience caused by the ongoing building work, which may have limited the availability of our outside areas during your stay. Please be assured that we are actively working on improving our facilities to enhance the experience for our guests, and we sincerely appreciate your patience during this time.Your feedback is invaluable to us as we strive to provide the best possible stay for our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Simona

10/10 Fremragende

Yu Chin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Garden and facilities are nice
Overnattede 1 nat i marts 2024
Svar fra Warren House Hotel den 31. mar. 2024
Dear Yu Chin,Thank you for sharing your positive review of your recent stay at Warren House Hotel. We're thrilled to hear that you enjoyed your experience with us.We hope to have the pleasure of hosting you again soon!Best regards,

10/10 Fremragende

Robert

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The gardens were stunning, a beautiful little oasis within busy suburbs of London. I loved the old Colonial feel of the decor. Felt like we were traveling abroad.
Overnattede 1 nat i marts 2024
Svar fra Warren House Hotel den 31. mar. 2024
Dear Robert,Thank you for your recent review of your stay at Warren House. We're delighted to hear you enjoyed your time with us. Your feedback means a lot to our team, and we're grateful for your kind words.We hope to welcome you back soon for another wonderful stay!

10/10 Fremragende

Gordon

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Bedroom quality
Overnattede 1 nat i marts 2024
Svar fra Front Office den 1. apr. 2024
Dear Gordon,We are absolutely delighted to receive your perfect 5/5 rating for your recent stay at Warren House Hotel . Your feedback is incredibly valuable to us, and we're thrilled that you had such a wonderful experience.We're especially pleased to hear your positive comment about the bedroom quality. Ensuring our guests' comfort is a top priority, and we're glad that our accommodations met your expectations.Thank you once again for choosing to stay with us and for sharing your feedback. We hope to have the pleasure of welcoming you back for another exceptional stay in the future.Warm regards,Front Office

10/10 Fremragende

Vadim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Warren House Hotel den 1. apr. 2024
Dear Vadim,I hope you're doing well!I just wanted to extend my sincere gratitude for your recent 5/5 rating of your stay at Warren House Hotel. Your positive feedback means the world to us and serves as a fantastic motivation for our team.We're thrilled to hear that you had a great experience during your stay. Providing exceptional service and ensuring our guests' satisfaction are our top priorities, and your feedback reinforces our commitment to excellence.Thank you once again for choosing to stay with us. We can't wait to welcome you back for another fantastic stay in the future!Warm regards,Front Office Team

10/10 Fremragende

Daryl Ann

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful location and quaint comfortable room.
Overnattede 2 nætter i marts 2024
Svar fra Simona den 1. apr. 2024
Dear Daryl Ann,We are overjoyed to receive your perfect 5/5 rating and your kind words about your recent stay at Warren House Hotel. Your feedback means the world to us, and we're thrilled that you had such a wonderful experience.It's fantastic to hear that you enjoyed our beautiful location and found our rooms quaint and comfortable. We take great pride in providing a serene and comfortable atmosphere for our guests to relax and unwind.Thank you once again for choosing to stay with us and for sharing your positive experience. We can't wait to welcome you back for another delightful stay in the future!Warm regards,Front office team

10/10 Fremragende

Arthur

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Warren House Hotel den 31. mar. 2024
Dear Arthur, Thank you for your kind review. We hope you stay with us again. Kind Regards, Warren House Hotel

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra Warren House Hotel den 23. feb. 2024
Dear John, Thank you for the glowing review we are overjoyed that you enjoyed your time here. Kind Regards,Warren House

10/10 Fremragende

L

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The gardens are so beautiful, such a picturesque place to stay. Very convenient to get into the city centre. The pool and gym were great facilities to have. Food was excellent.
Overnattede 1 nat i februar 2024
Svar fra Warren House Team den 23. feb. 2024
Dear Valued Guest, We appreciate your kind review and look forward to welcoming you again. Thank you from the entire team and hope to see you soon.Kind Regards,

10/10 Fremragende

Kai

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i februar 2024
Svar fra Warren House Hotel den 23. feb. 2024
Dear Kai,Thank you for your lovely review we are pleased you have enjoyed your stay.Kind Regards,

8/10 Udmærket

jung ho

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
좋은 점: 훌륭한 주변 환경 정원, 깨끗한 침실과 욕실 그리고 친절한 크루들. 그리고 쉽게 만나기 어려운 넓은 마당의 주차장. 차로 이동하기에 유리한 히드로 공항 접근성 영국 귀족의 하루를 체험한 느낌입니다. 아쉬운 점: 상대적인 것인 데, 런던에서 비슷한 시기에 묶었던 전문 호텔 체인 브랜드인 하얏트나 힐튼에 비해서 조식의 전반적인 품질은 다소 아쉽네요.
Overnattede 1 nat i januar 2024
Svar fra Front Office den 1. apr. 2024
Dear Jung ho,Thank you for sharing your feedback on your recent stay at Warren House Hotel. We greatly appreciate your detailed comments and are pleased to hear that you enjoyed our beautiful surroundings, well-maintained gardens, clean bedrooms, and bathrooms, as well as the friendly service provided by our team.We're also glad to know that our convenient parking facilities made your stay more enjoyable, and we take pride in offering easy access to Heathrow Airport.We apologize for any disappointment you experienced with the breakfast quality. Your feedback regarding this aspect is valuable to us, and we will review our offerings to ensure we continue to meet the expectations of our guests. While we aim to provide a memorable experience for all our guests, we understand that preferences may vary, and we appreciate your understanding in this regard.Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide an even better experience.Warm regards,Front office

10/10 Fremragende

Kelly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Warren House Hotel den 23. feb. 2024
Dear Kelly,Thank you for your lovely review, we hope you visit us again soon.Best Wishes,

6/10 Okay

Aman

Overnattede 1 nat i januar 2024

8/10 Udmærket

Dennis

Overnattede 3 nætter i januar 2024

10/10 Fremragende

James

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely old building in quiet road on private estate. Staff friendly and helpful. Room clean, comfortable and tastefully furnished. Excellent breakfast. Spacious car park. 2-minute walk to Richmond Park

8/10 Udmærket

Andrew

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No concerns
Overnattede 1 nat i januar 2024

10/10 Fremragende

Solome

Overnattede 2 nætter i januar 2024
Svar fra Front Office den 21. jan. 2024
We are truly delighted to receive a perfect score of 10 out of 10! Thank you sincerely for taking the time to share your experience with us.It's always our goal to provide exceptional service and ensure our guests have a memorable stay. Your positive feedback is a tremendous source of motivation for our team, and we are thrilled to hear that we were able to meet your expectations.

10/10 Fremragende

Arthur

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i januar 2024
Svar fra Front Office den 21. jan. 2024
We are truly delighted to receive a perfect score of 5 out of 5! Thank you sincerely for taking the time to share your experience with us.It's always our goal to provide exceptional service and ensure our guests have a memorable stay. Your positive feedback is a tremendous source of motivation for our team, and we are thrilled to hear that we were able to meet your expectations.

6/10 Okay

Trevor

Overnattede 1 nat i januar 2024
Svar fra Front Office den 21. jan. 2024
Thank you for taking the time to share your feedback about your recent stay at Warren House Hotel. We appreciate your honesty and value your input.While we're glad to see aspects of your stay were positive, we also recognize that there were areas where we fell short of your expectations. Your insights are essential in helping us identify areas for improvement, and we take your feedback seriously.We hope to have the opportunity to welcome you back in the future, where we aim to exceed your expectations. If there's anything else you'd like to discuss, please feel free to reach out.

10/10 Fremragende

Jonathan

Overnattede 2 nætter i januar 2024
Svar fra Front Office den 21. jan. 2024
We are truly delighted to receive your fantastic review and a perfect score of 10 out of 10! Thank you sincerely for taking the time to share your experience with us.It's always our goal to provide exceptional service and ensure our guests have a memorable stay. Your positive feedback is a tremendous source of motivation for our team, and we are thrilled to hear that we were able to meet your expectations.

10/10 Fremragende

Paul

Overnattede 1 nat i januar 2024
Svar fra Front Office den 21. jan. 2024
We are truly delighted to receive a perfect score of 10 out of 10! Thank you sincerely for taking the time to share your experience with us.It's always our goal to provide exceptional service and ensure our guests have a memorable stay. Your positive feedback is a tremendous source of motivation for our team, and we are thrilled to hear that we were able to meet your expectations.

10/10 Fremragende

Arthur

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i januar 2024
Svar fra Front Office den 21. jan. 2024
We are truly delighted to receive a perfect score of 5 out of 5! Thank you sincerely for taking the time to share your experience with us.It's always our goal to provide exceptional service and ensure our guests have a memorable stay. Your positive feedback is a tremendous source of motivation for our team, and we are thrilled to hear that we were able to meet your expectations.

8/10 Udmærket

Leanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Warren House Hotel den 23. feb. 2024
Dear Leanne, We are grateful you took the time to give us feedback, we hope to see you soon in the future.Best Wishes,

8/10 Udmærket

Ditte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice staff and newly renovated rooms.
Overnattede 2 nætter i januar 2024
Svar fra Warren House Hotel den 23. feb. 2024
Dear Ditte, Thank you for your kind review, our staff is overjoyed that you have enjoyed the quality of service that we aim to offer.Kind Regards,

10/10 Fremragende

NAOKO

Overnattede 8 nætter i december 2023
Svar fra Front Office den 21. jan. 2024
We are truly delighted to receive a perfect score of 10 out of 10! Thank you sincerely for taking the time to share your experience with us.It's always our goal to provide exceptional service and ensure our guests have a memorable stay. Your positive feedback is a tremendous source of motivation for our team, and we are thrilled to hear that we were able to meet your expectations.

8/10 Udmærket

makoto

Overnattede 1 nat i januar 2024
Svar fra Warren House Hotel den 23. feb. 2024
Dear Makoto, Thank you for your kind review. We look forward to welcoming you at Warren House. Kind Regards, Warren House Team.

10/10 Fremragende

Marie-Eve

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i december 2023
Svar fra Front Office den 21. jan. 2024
We are truly delighted to receive a perfect score of 10 out of 10! Thank you sincerely for taking the time to share your experience with us.It's always our goal to provide exceptional service and ensure our guests have a memorable stay. Your positive feedback is a tremendous source of motivation for our team, and we are thrilled to hear that we were able to meet your expectations.

10/10 Fremragende

Hilary

Overnattede 1 nat i december 2023
Svar fra Front Office den 21. jan. 2024
We are truly delighted to receive a perfect score of 10 out of 10! Thank you sincerely for taking the time to share your experience with us.It's always our goal to provide exceptional service and ensure our guests have a memorable stay. Your positive feedback is a tremendous source of motivation for our team, and we are thrilled to hear that we were able to meet your expectations.

10/10 Fremragende

Haider

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely stay
Room was upgraded for free on arrival. All the staff are a pleasure to deal with. Lovely setting. Breakfast was delicious especially the hot egg options, we went for a cheese omelette and eggs florentine. Can’t really fault it, would be happy to come back.
Overnattede 1 nat i december 2023
Svar fra Warren House. den 31. dec. 2023
Dear Haider, We are so pleased you've had such a wonderful stay. We wish you a Happy New Year and look forward to your return. Kind regards, Warren House.

8/10 Udmærket

Anja

Overnattede 5 nætter i december 2023
Svar fra Front Office den 21. jan. 2024
Thank you for dedicating time to provide your feedback. We are pleased to learn that your overall experience was positive, resulting in a commendable score of 4 out of 5.Your insights are valuable to us, and we are particularly interested in understanding how we can further enhance our services to ensure a perfect experience for our guests. If there are specific areas where you feel we can improve, please don't hesitate to share your thoughts with us. We are committed to addressing any concerns and continuously refining our offerings.

8/10 Udmærket

David

Overnattede 1 nat i december 2023
Svar fra Azaz den 27. dec. 2023
Dear DavidThank you for taking the time to rate us with an 8 out of 10. We are glad to know that your stay at Warren House Hotel was enjoyable and met most of your expectations.We are always seeking to provide the best possible experience for our guests, and your feedback is crucial in this process. If you could share any specific areas where you feel we could improve, it would be greatly appreciated. We are committed to excellence and constantly looking for ways to enhance our service.Please feel free to reach out to me directly with any further comments or for assistance with future bookings. We hope to have the opportunity to host you again and strive to make your next visit a perfect 10 experience.Warm regards,Azaz Ahmed FarhazFront Office ManagerWarren House Hotel

10/10 Fremragende

Craig

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 11 nætter i december 2023
Svar fra Azaz den 27. dec. 2023
Dear Craig,Thank you so much for your wonderful 5-star review of your stay at Warren House Hotel. We are thrilled to hear that you had such a positive experience with us.Your kind words are greatly appreciated and serve as a great encouragement to our team who strive to provide exceptional service and a memorable stay for all our guests. It is heartening to know that we were able to meet your expectations in every aspect.If there is anything more we can do to make your next stay even more enjoyable, or if you have any suggestions, please feel free to reach out to me directly. We value your feedback and look forward to the opportunity to welcome you back in the future.Thank you once again for choosing Warren House Hotel. Wishing you all the best until we see you again.Warm regards,Azaz Ahmed FarhazFront Office ManagerWarren House Hotel

10/10 Fremragende

Carolyn

Overnattede 1 nat i december 2023
Svar fra Azaz den 27. dec. 2023
Dear Carolyn,We are absolutely thrilled to receive your 10 out of 10 star review! Thank you for taking the time to share your exceptional experience at Warren House Hotel.It is truly rewarding to know that we have exceeded your expectations in every aspect of your stay. Our team works hard to deliver a memorable experience, and your acknowledgment means a lot to us.Should you have any suggestions or require assistance for your future visits, please don't hesitate to reach out. We eagerly look forward to welcoming you back to Warren House Hotel.Warm regards,Azaz Ahmed FarhazFront Office ManagerWarren House Hotel

8/10 Udmærket

Hanna

Overnattede 2 nætter i december 2023
Svar fra Azaz den 27. dec. 2023
Dear Hanna, Thank you for taking the time to rate us with an 8 out of 10. We are glad to know that your stay at Warren House Hotel was enjoyable and met most of your expectations.We are always seeking to provide the best possible experience for our guests, and your feedback is crucial in this process. If you could share any specific areas where you feel we could improve, it would be greatly appreciated. We are committed to excellence and constantly looking for ways to enhance our service.Please feel free to reach out to me directly with any further comments or for assistance with future bookings. We hope to have the opportunity to host you again and strive to make your next visit a perfect 10 experience.Warm regards,Azaz Ahmed FarhazFront Office ManagerWarren House Hotel