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Anmeldelser af The Wellesley Knightsbridge, A Luxury Collection Hotel

5 out of 5
The Wellesley Knightsbridge, A Luxury Collection Hotel
11 Knightsbridge, London, England

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 100 af i alt 133 anmeldelser" "
Bedømmelse på 8 − Udmærket. 18 af i alt 133 anmeldelser" "
Bedømmelse på 6 − Okay. 9 af i alt 133 anmeldelser" "
Bedømmelse på 4 − Dårligt. 4 af i alt 133 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 133 anmeldelser" "

9,6/10

Rengøring

9,2/10

Service og personale

8,4/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2019

10/10 Fremragende

ROBERT M, Stratford

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Superior staff and service
Overnattede 2 nætter i april 2024

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2023

10/10 Fremragende

Nigel

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Superb!! The staff are incredible and made our return journey seamless.. they are so welcoming and very attentive. The hotel is a perfect location especially as we went to see a concert in Hyde Park! It’s a gem of a hotel right in the heart of London…
Overnattede 1 nat i juli 2023

10/10 Fremragende

Hany

Rejste med partner
Synes godt om: Rengøring, service og personale
Excellent hotel! Excellent staff and rooms!
Overnattede 1 nat i maj 2023

10/10 Fremragende

Margaret

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i marts 2023

10/10 Fremragende

Hala

Overnattede 7 nætter i november 2022

10/10 Fremragende

Edward

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Gracious service Friendly respectful staff Intimate hotel that made us feel special
Overnattede 4 nætter i november 2022

10/10 Fremragende

Alexander

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was great, property was great, location was great, and honestly, for what you get compared to the competition, its reasonably priced. Highly recommend.
Overnattede 1 nat i oktober 2022

10/10 Fremragende

Jodi

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff at this property were heaven! I had a traveling snafu, and they handled everything perfectly. Would recommend to anyone looking for a boutique and bespoke experience. Lovely is an understatement -- the staff are all top-notch and I'll be back. Truly appreciate the attentiveness and warmth. xx
Overnattede 1 nat i juni 2022

10/10 Fremragende

Nelly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2021

10/10 Fremragende

Mahmut Engin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The stay was very good especially a special thanks to all the staff. They were amazing.
Overnattede 3 nætter i oktober 2021

10/10 Fremragende

CHRISTOPHER

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2021

10/10 Fremragende

Muna

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 9 nætter i februar 2020

2/10 Forfærdeligt

Krzysztof

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, værelsets komfort
Overnattede 1 nat i februar 2020

10/10 Fremragende

loolwah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i december 2019

8/10 Udmærket

Issa

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
I love the hotel the location and the cigar lounge but the hotel was against to book throw hotels.com because the don’t offer any benfits like upgrade to a higher category specially that I book disabled room throw hotels by mistake
Overnattede 3 nætter i december 2019

10/10 Fremragende

Paul

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Don't tell anyone about this fine hotel !!
Excellent 5 star plus boutique hotel... felt welcome and appreciated from check in to check out. Only was there one night but would have looked forward to spending a few more days there.
Overnattede 1 nat i november 2019

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
When I booked the hotel I didn’t realise it had a cigar bar, if I would have known I wouldn’t have booked the hotel.
Overnattede 2 nætter i november 2019

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2019

8/10 Udmærket

Noorez

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Was overall excellent. My shower had some repairs that needed to be fixed but it happened right away. I was a bit disappointed that I was put in an accessible room so the bathroom was not very functional. Was hoping they would move me or upgrade me for a reasonable price but didn’t happen. Still, was very satisfied overall. Thanks.
Overnattede 4 nætter i november 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2019

10/10 Fremragende

CHRISTOPHER

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2019

10/10 Fremragende

Nigel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2019

2/10 Forfærdeligt

sultan

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very small room for a lot of money.
Overnattede 2 nætter i august 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good location, car service excellent, rooms very confortable
Overnattede 3 nætter i juli 2019

8/10 Udmærket

Mazen

Synes godt om: Service og personale
Overnattede 6 nætter i juli 2019

10/10 Fremragende

Stuart

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2019

6/10 Okay

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring
Although the hotel is pretty, the service and room functionality are not worthy of a 5 star hotel. Despite paying the typical price of a top class hotel, expect a Marriott which is what this hotel is. The doorman did not meet us to help with our bags when checking in. Our suite (401) faced an extremely busy road and had french doors that wouldn’t stay closed, so our room was very loud. There was no cold water from the taps in the bathroom, it went from hot to Luke warm. Room service forgot items. House keeping didn’t bring back express laundry on time and didn’t provide turn down service one night despite the service room light being on. The suite, their top level room, was literally 2 feet from the elevator. Our suite was booked through Expedia and was stated to have either 2 twin beds or 1 king. This was not the case and when I requested twin beds several days prior to check in, I was told this was not possible. Michela, the person that I dealt with through multiple emails, was not helpful nor terribly apologetic. I was also not allowed to cancel the reservation. Even though the hotel was aware that the suite was to house 2 people that preferred twin beds, it was not set up with separate bedding or a roll away upon check in. I had to request it myself from the check in staff. The Wellesley clearly doesn’t deserve it’s 5 star rating.
Overnattede 3 nætter i juli 2019

10/10 Fremragende

faisal

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2019

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location is excellent and atmosphere of the hotel is amazing
Overnattede 3 nætter i april 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i marts 2019

4/10 Dårligt

Verificeret rejsende

Rejste med familie, Forretningsrejsende
Nice place for smokers. But for me it was not. Room size is good.
Overnattede 1 nat i september 2018

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2019
Svar fra Pablo D (Duty Manager) den 14. feb. 2019
Dear Andrew, Many thanks for your positive feedback! We hope to welcome you back very soon at the Wellesley Knightsbridge. Best regards. Pablo Dafonte Duty Manager

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
clean, good atmoshper, quick reply, good location and safe
Overnattede 4 nætter i januar 2019
Svar fra Pablo D (Duty Manager) den 14. feb. 2019
Dear Guest, Many thanks for your positive feedback! We hope to welcome you back very soon at the Wellesley Knightsbridge. Best regards. Pablo Dafonte Duty Manager

10/10 Fremragende

Omran

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The Best and luxury Hotel in London
I am writing to express my appreciation for the quality of service you offered me and my wife during our stay at the Wellesley Knightsbridge Hotel in London. It was our 1st time here! We had a wonderful one week vacation. Despite of the many offers we received from other hotels, we decided for your hotel because of the unbeatable deal you offered us. It was a very good decision; We enjoyed the peace and quiet we needed with luxury, very high quality offered in all the facilities of your gorgeous hotel. This definitely added to the excellent service of the staff in every segment of your hotel. Every staff member with whom we came in contact was attentive, kind and professional including receptionists, room service staff. I just wanted to let you know how much we valued that effort, how impressive and gracious and how greatly we appreciate everything that you personally and your staff did for us. Moreover we like the experience for drop off with Rose Rise. We will definitely recommend your hotel to our friends, colleagues and family, and I’m sure we’ll be back. We have already decided to return to your hotel for our next vacation. Thank you very much again for such outstanding service and see you soon.
Overnattede 3 nætter i januar 2019
Svar fra Pablo D ( Duty Manager) den 14. feb. 2019
Dear Omran, Many thanks for your valuable feedback; we are delighted to see how much you enjoyed your recent stay with us we are indeed very pleased to learn that our staff took such a good care of you during your stay at The Wellesley Knightsbridge. Your kind words have been shared with the team, in order to congratulate them for a job well done. It is really encouraging to see the satisfaction in our guests and their appreciation for the service provided. We can only thank you for sharing your experience with your friends and relatives and we truly hope to be of your service in your next trip to London. Best regards. Pablo Dafonte Duty Manager

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2018

6/10 Okay

Hamad

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My review
The rooms are very small and you can stay in a better hotel in less than this price
Overnattede 4 nætter i november 2018
Svar fra Chris Parkes den 20. dec. 2018
Thank you for your comments. I was naturally disappointed to hear that you did not enjoy your stay with us. We appreciate that our rooms and suites are not the largest in London, however, we believe that the stunning finish and unique style and features of our hotel more than make up for this. Once again thank you for staying with us and we do hope to have the opportunity to welcome you back in the future. Kind regards, Chris Parkes

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2018

8/10 Udmærket

Carla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Prachtig maar klein hotel zeer duur ingericht vriendelijk personeel Italiaans Zeer duur alles bar, restaurant ontbijt was echt armzalig enkel pastries en yoghurt geen brood geen charcuterie geen kazen enkel kaart waaruit je heel wat kan kiezen maar heel duur ! Hadden Dover Sole genomen was uit diepvries echt niet lekker wel 48€ ! Geen zuivere handdoeken s’avonds, badkamer vloerverwarming erg warm wel heel mooi ook de kamer heel erg mooi en proper. Wel koud in hotel en ook in de bar door in en uit geloop van rokende mensen naar terras. Terras verwarmd owv cigar bar.
Overnattede 1 nat i oktober 2018
Svar fra Chris Parkes den 22. dec. 2018
Thank you very much for taking the time to review your recent stay with us. I was indeed disappointed to learn that we did not meet your expectations on this occasion. Please rest assured your comments have been shared with the management team. Should you wish to discuss further your experience further, please do not hesitate to contact me directly. Kind regards, Chris Parkes

10/10 Fremragende

Andrew, Athens

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Small,chic , discreet, impeccable hotel in the heart of Knightsbridge. Rooms are small but very nicely furnished. Service of all staff very professional
Overnattede 2 nætter i oktober 2018

8/10 Udmærket

Marit

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2018

10/10 Fremragende

Michelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Highly recommend!
Excellent! Great location close to Buckingham Palace, parks and good shopping. Beautiful room with luxurious finishes. Wonderful staff and service who accommodated a special request and were over the top friendly! My only very tiny negative observation (but please don’t let this stop you from staying in this superb hotel) is that we were turned away from breakfast one morning as my husband was wearing shorts. I totally understand that this is a high end hotel with high end dining, however turning away shorts (golf shorts mind you, not athletic shorts) seems a bit antiquated particularly when others were seen wearing sweat pants/pajama pants. However the breakfasts were delicious and service top notch so again, do not let this deter you. Overall we were thrilled with our stay in this hotel and would recommend to anyone looking for a little luxury and exemplary service! Thank you for helping to make our holiday so enjoyable!
Overnattede 6 nætter i september 2018

10/10 Fremragende

HIKMAT

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent Hotel.
Overnattede 2 nætter i september 2018

10/10 Fremragende

M, Chicago, IL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Loved our stay. Wonderful hotel. Wonderful staff. Perfect location. I will definitely recommend this hotel and will stay again at that hotel next time we are in London.
Overnattede 6 nætter i september 2018

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Not Worth the Money
Service lacking! Snobby, cold. Irons and internet not available. Great cigar bar but entire lobby smoke filled all the time.
Overnattede 1 nat i august 2018
Svar fra Magdalena Saodatov den 15. aug. 2018
Thank you for taking the time to review your recent stay with us. I am naturally disappointed to read that we did not meet your expectations. Please rest assure that your comments have been taken seriously and passed to the relevant departments. We are reinventing our Cigar Terrace and we do apologize for any inconvenience during your recent stay this may have caused. These improvements are designed to help reduce the amount of cigar smoke in our Lobby. Once again thank you for choosing to stay with us and we do hope to welcome you back in the future. Kind Regards, Magdalena Saodatov

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Swanky stay in London
Chose the hotel because of its proximity to Hyde Park (went to a concert there). Asked for early check in and got it. The service was top notch. Some highlights: complimentary ironing service (limited) upon check in, a ride to Harrod's in the Rolls Royce, a cell phone for your use for local calls and web use, live jazz in the club The only downside that I can think of is the lingering smell of cigar smoke in the lobby.
Overnattede 3 nætter i juli 2018
Svar fra Jole den 8. aug. 2018
Thank you very much for your kind feedback. We look forward to welcoming you back to The Wellesley Knightsbridge.

6/10 Okay

Sarah

Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2018
Svar fra Magdalena Saodatov den 15. aug. 2018
Dear Sarah, Thank you very much for reviewing your stay with us. We look forward to welcoming you back in the future. Kind Regards, Magdalena Saodatov

6/10 Okay

Verificeret rejsende

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2018
Svar fra Magdalena Saodatov den 15. aug. 2018
Thank you very much for reviewing your stay with us. We look forward to welcoming you back in the future. Kind Regards, Magdalena Saodatov