Rokxy Penthouse | Allergivenligt sengetøj, senge med madrasser af memory foam

Anmeldelser af The Rokxy Townhouse - Kings Cross

3 out of 5
The Rokxy Townhouse - Kings Cross
29 Argyle Square, London, England

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 160 af i alt 229 anmeldelser" "
Bedømmelse på 8 − Udmærket. 48 af i alt 229 anmeldelser" "
Bedømmelse på 6 − Okay. 10 af i alt 229 anmeldelser" "
Bedømmelse på 4 − Dårligt. 9 af i alt 229 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 229 anmeldelser" "

9,4/10

Rengøring

9,6/10

Service og personale

8,8/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had a fantastic stay. The little extras included made all the difference. I arrived early and left my luggage with the team. When I came back later, my luggage was in my room waiting.
Overnattede 1 nat i april 2024
Svar fra Yannis den 1. maj 2024
Thank you for sharing your fantastic experience with us, Kevin! We're thrilled to hear that you had a memorable stay at our hotel. It's wonderful to know that our team was able to assist you with your luggage and ensure a smooth check-in process. We strive to go above and beyond to make our guests feel welcome and well taken care of, and we're delighted that our efforts made a difference during your stay. We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Fremragende

Tiffany

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Emplacement idéal, chambre Petite, mais très fonctionnel avec tout ce dont nous avions besoin. Dans le prix que nous avons payé, le petit déjeuner n’était pas inclus, mais nous avons eu la bonne surprise d’avoir tous les matins, le petit déjeuner devant notre porte, Ainsi que des gâteaux pour la journée. Le jour de notre arrivée un sandwich avait été préparé avec soin. Le frigo était rempli de différentes boissons, ainsi que des petites confiseries. Nous avons eu beaucoup de petites attentions. Et cela a rendu notre séjour encore plus plaisant. Merci infiniment et si nous revenons a Londres et Nous allons revenir c’est sur !! Nous reviendrons certainement a The Rokxy Townhouse !
Overnattede 2 nætter i april 2024
Svar fra Yannis den 1. maj 2024
Thank you for your glowing review, Tiffany! We're delighted to hear that you enjoyed your stay at The Rokxy Townhouse and that our services exceeded your expectations. It's wonderful to know that you found the room functional and equipped with everything you needed, despite its size. We're especially pleased that you appreciated the little touches we provided, such as the daily breakfast, sandwiches, cakes, and stocked fridge. Our team takes pride in ensuring that every guest feels welcome and well taken care of. We look forward to welcoming you back on your next visit to London! Please don't hesitate to reach out if there's anything we can assist you with in the future.

10/10 Fremragende

Marissa

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My colleague had a fantastic stay with a few bits in the mini bar for free and said the staff were so friendly. He has stayed at the Roxxy several times now and loves it.
Overnattede 1 nat i marts 2024
Svar fra Yannis den 9. mar. 2024
Thank you for sharing your colleague's wonderful experience with us, Marissa! We're thrilled to hear that they had a fantastic stay and that they appreciated the complimentary items in the mini bar. It's always a pleasure to welcome back returning guests, and we're delighted that your colleague has enjoyed their stays with us multiple times.Our team takes great pride in providing friendly and attentive service to all our guests, and we're pleased to hear that this was reflected in your colleague's experience. We look forward to continuing to provide exceptional hospitality to both your colleague and yourself in the future.

10/10 Fremragende

Chris

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazinh
The staff were extremely helpful, the room was immaculate and I’d recommend this to anyone wanting to steer away from boring chain hotels. Lovely people and will return
Overnattede 1 nat i februar 2024
Svar fra Yannis den 1. mar. 2024
Thank you so much for taking the time to share your experience with us.We are thrilled to hear that you found our staff to be extremely helpful and that you enjoyed your immaculate room. Providing exceptional service and maintaining high cleanliness standards are top priorities for us, and we are delighted that we were able to meet your expectations.Your recommendation means a lot to us, and we truly appreciate your kind words about our hotel being a refreshing alternative to chain hotels. We take pride in creating a welcoming and unique atmosphere for our guests, and we are thrilled to hear that you plan to return.We can't wait to welcome you back and provide you with another wonderful stay. If there is anything we can assist you with in the meantime, please do not hesitate to reach out.

4/10 Dårligt

Victor

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Yannis den 24. feb. 2024
Thank you for taking the time to rate us, Victor.

10/10 Fremragende

Laura

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Yannis den 22. feb. 2024
Thank you for taking the time to rate us, Laura.

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cute, compact and funky, with lots of nice friendly touches such as small gift, free mini-bar and handwritten notes. Would book again when staying in the KingsX area
Overnattede 1 nat i februar 2024
Svar fra Yannis den 19. feb. 2024
Thank you for taking the time to leave such a wonderful review, David! We're thrilled to hear that you enjoyed your stay with us at The Rokxy Hotel and that you appreciated the cute, compact, and funky atmosphere of our hotel.We're delighted that you found our small gifts, free mini-bar, and handwritten notes to be nice and friendly touches. It's our aim to create a warm and welcoming environment for all our guests, and we're glad to hear that we succeeded in making your stay memorable.We would be honored to welcome you back again when you're next in the Kings Cross area. Please don't hesitate to reach out to us if you have any special requests or if there's anything we can do to make your next stay even more enjoyable.Thank you once again for your kind words, and we look forward to hosting you again soon!

10/10 Fremragende

Anthony

Overnattede 1 nat i februar 2024
Svar fra Yannis den 12. feb. 2024
Thank you for taking the time to rate us, Anthony.

8/10 Udmærket

Grace

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Check in code was not provided even though I got a text that my room was available. Hot water not working one day.
Overnattede 6 nætter i februar 2024
Svar fra Yannis den 10. feb. 2024
Thank you for taking the time to share your feedback.We apologize for the inconvenience you experienced with the check-in code not being provided and the issue with the hot water. Your comments have been duly noted, and we will take immediate steps to address these issues to ensure they do not occur in the future.Please accept our sincere apologies for any inconvenience caused during your stay. We strive to provide all our guests with a comfortable and seamless experience, and we regret that we fell short of this during your visit.We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.

10/10 Fremragende

Tanya

Overnattede 1 nat i februar 2024
Svar fra Yannis den 21. mar. 2024
Thank you for taking the time to rate us, Tanya.We look forward to hosting you again in the future.

8/10 Udmærket

Sophie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect for one night, and the free snacks and welcome gift were a lovely touch. Location was great, but still quiet.
Overnattede 1 nat i januar 2024
Svar fra Yannis den 26. jan. 2024
Thank you for choosing to stay at The Rokxy Hotel Kings Cross and for taking the time to share your thoughts with us! We are thrilled to learn that your one-night stay was perfect, and you enjoyed the complimentary snacks and welcome gift. Our team takes great pride in creating a welcoming and comfortable atmosphere for our guests, and it's wonderful to hear that these little touches made a positive impact on your experience.We're glad the location suited your needs, providing both convenience and a quiet setting. Should your travels bring you back to London, we would be delighted to host you again. If there's anything specific you loved or any areas where we can improve, please let us know. Safe travels, and we hope to welcome you back in the future!

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing
The staff were super friendly and couldn’t be more helpful, the room was clean and beautifully furnished. The gift in the room was a delightful touch and tea in bed in the morning was amazing. I will definitely use again and suggest to friends.
Overnattede 1 nat i januar 2024
Svar fra Yannis den 26. jan. 2024
Thank you so much for taking the time to share your wonderful feedback, James! We are delighted to hear that you had an enjoyable stay at The Rokxy Hotel Kings Cross. Our team works hard to provide excellent service, and we are thrilled that you found our staff super friendly and helpful. It's fantastic to know that you appreciated the cleanliness and beautiful furnishings in your room. The little gift in your room and the morning tea in bed were our pleasure to offer – we're glad they added to your experience. We truly appreciate your recommendation and are honored to be your choice for future visits to London. If there's anything specific you loved or any suggestions for improvement, please feel free to share. We look forward to welcoming you back on your next visit!

10/10 Fremragende

Paul

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Yannis den 18. jan. 2024
Thank you for the lovely rating, Paul.

10/10 Fremragende

Thomas

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Yannis den 10. jan. 2024
Thank you for the lovely rating, Thomas.

10/10 Fremragende

Olivia

Overnattede 1 nat i december 2023
Svar fra Yannis den 26. jan. 2024
Thank you for the lovely rating, Olivia.

10/10 Fremragende

Arielle

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the decor, would def come back!
Overnattede 1 nat i december 2023
Svar fra Yannis den 10. jan. 2024
Thank you for your lovely review, Arielle.

10/10 Fremragende

Susan

Overnattede 1 nat i december 2023
Svar fra Yannis den 22. jan. 2024
Thanks for the lovely rating, Susan.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great service, Close to the station. The room was small, but didnt spend much time in the room so it was okay.
Overnattede 3 nætter i december 2023
Svar fra Yannis den 1. jan. 2024
Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed our great service and the convenient proximity to the station. While we understand that the room size was not ideal, we're glad it didn't significantly impact your overall experience, considering you didn't spend much time in the room. Your insights are valuable to us as we continually strive to enhance our guests' satisfaction. If there's anything specific you would like to share or if you have suggestions for improvement, please feel free to let us know. We appreciate your choosing The Rokxy Hotel, and we look forward to the possibility of welcoming you back in the future.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location, would stay again
Great location a couple of minutes walk from the train station. Rooms are modern and clean, and thoughtful gestures such as a gift left in the room and a tea trolley the next morning were a wonderful touch. Would definitely stay here again.
Overnattede 1 nat i december 2023
Svar fra Yannis den 1. jan. 2024
Thank you for sharing your positive experience with us! We're delighted to know that our location, room cleanliness, and thoughtful gestures added to the enjoyment of your stay. Our team is committed to providing a memorable experience for our guests, and we're thrilled to learn that we've succeeded in making your stay special. We look forward to the opportunity of hosting you again in the future. If you have any further comments or suggestions, feel free to share. Safe travels, and thank you for choosing The Rokxy Hotel.

8/10 Udmærket

Kelly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Friendly hosts in quirky townhouse near Kings X
Amazingly hospitable hosts made us feel very welcome and supplied heaps of treats, including free minibar of snacks and drinks, and freshly brewed tea outside our door in the morning. The room itself was comfortable, quirky with great decor and complete with two huge onesies! The location is ideal for Kings Cross/St Pancras station so suited our plans. Otherwise I would not stay in the Kings Cross area as it is dirty and felt a bit unsafe which is a shame as all the old townhouses in the area (including The Roxxy are beautiful).
Overnattede 2 nætter i december 2023
Svar fra Yannis den 1. jan. 2024
Thank you for taking the time to share your experience with us, Kelly. We're thrilled to hear that you enjoyed the hospitality and treats during your stay. Your satisfaction is our top priority. We understand your concerns about the neighborhood, and we appreciate your honesty. We continuously strive to provide a safe and comfortable environment for our guests within our property. If your travels bring you back to the area, we'd be delighted to welcome you again and ensure your stay is both enjoyable and secure. Safe travels, and thank you for choosing The Rokxy Hotel.

10/10 Fremragende

sally

Roxy Hotel
Quirky small room but very clean and stylish right next to king’s cross. Comfortable and cosy
Overnattede 1 nat i december 2023
Svar fra Yannis den 29. dec. 2023
Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed the unique charm of our small yet stylish room. It's wonderful to know that you found it clean, comfortable, and cozy. Being right next to King's Cross adds to the convenience of our location. We appreciate your kind words and hope to have the pleasure of welcoming you back to Rokxy Townhouse in the future.

10/10 Fremragende

Danielle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were extremely welcoming and made our stay enjoyable. Great location to kings cross station.
Overnattede 2 nætter i december 2023
Svar fra Yannis den 20. dec. 2023
Thank you for taking the time to share your positive experience with us! We're delighted to hear that the staff's warm welcome contributed to an enjoyable stay for you.It's wonderful to know that our location near Kings Cross station met your expectations. We appreciate your kind words and look forward to the opportunity to welcome you back for another great stay in the future.If there's anything specific you loved about your visit or if there's anything more we can do to enhance your next stay, please feel free to share your thoughts.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location, with easy access to bus and tube stations. Nice room although small had everything we needed for our two night stay in London. The service from arrival to leaving was excellent with some really nice touches showing they cared about your stay
Overnattede 2 nætter i december 2023
Svar fra Yannis den 18. dec. 2023
Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay with us.It's fantastic that our location and accessibility to bus and tube stations contributed to the convenience of your visit. We're pleased to know that despite the room size, it had everything you needed for your two-night stay in London.Your kind words about the service from arrival to departure warm our hearts. We strive to provide excellent service and are thrilled that you appreciated the thoughtful touches that conveyed our genuine care for your stay.Thank you for choosing us, and we hope to welcome you back for another memorable stay in the future!

10/10 Fremragende

Rhian

Overnattede 1 nat i december 2023
Svar fra Yannis den 11. dec. 2023
Thank you for the lovely rating, Rhian.

4/10 Dårligt

Nikki

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Værelsets komfort
While our hosts were welcoming, very kind & attentive.The room however was far too small.The bed which was supposed to be a queen was most definitely a double and we couldn't fit in it together! The bathroom you could only just fit in!! We requested to move to a room which could accommodate us but they were full which is good for them but not for us!! I had to book a room elsewhere at my own cost. It was that or one of us sleeping on the floor! I've requested a refund from both parties to no avail. I've attached a picture of the room I booked on this site and the one we got!!
Overnattede 1 nat i december 2023
Svar fra Yannis den 11. dec. 2023
Thank you for taking the time to share your feedback about your recent stay with us, Nikki. We appreciate your kind words regarding our hosts and their welcoming and attentive service. However, we sincerely apologize for the inconvenience you experienced with the room size and bed configuration. We understand the importance of a comfortable and spacious accommodation, and we regret that the room did not meet your expectations. We also regret that we were unable to accommodate your request to move to a more suitable room due to full occupancy. We recognize the impact this had on your stay, and we apologize for any inconvenience it cause. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.

10/10 Fremragende

Laurie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Treated special!
Wonderful experience. Good size room, lots of special treats including snacks and wine in the refrigerator, chips and sweet treats also provided. Plenty of coffee and tea and a great tea trolly delivered every morning! Loved our stay!
Overnattede 4 nætter i november 2023
Svar fra Yannis den 5. dec. 2023
Thank you so much for your glowing review, Laurie! We're thrilled to hear that you had a wonderful experience during your stay. It warms our hearts to know that you enjoyed the thoughtful touches in your room, from the snacks and wine to the delightful tea trolley each morning. We aim to make every guest's stay special, and we're delighted we could achieve that for you. We look forward to welcoming you back for another fantastic stay!

4/10 Dårligt

Hamish

Rejste med partner, Forretningsrejsende
Synes ikke om: Rengøring, service og personale
Very pokey and tight rooms that could do with a refresh. The lack of reception / staff was problematic as there was no one to address any issues with. We had very loud people in the next room and the walls aren’t particularly soundproof and couldn’t ask any staff about it.
Overnattede 1 nat i december 2023
Svar fra Yannis den 5. dec. 2023
Thank you for sharing your feedback, and we sincerely apologize for any inconveniences you experienced during your stay. We're sorry to hear that the room size and condition did not meet your expectations, and we appreciate your input for improvement. Regarding the noise disturbance, we regret any discomfort caused by neighboring guests. We are actively addressing soundproofing measures and will ensure a more comfortable stay for future guests. We understand the importance of a responsive staff, and we are working on enhancing our communication channels for prompt issue resolution. Your comments are invaluable to us, and we hope to have the opportunity to provide you with an improved experience in the future.

10/10 Fremragende

Karen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
An excellent location and a fabulous hotel. Yannis and the team give a personal touch to your stay. Clean and beautifully styled rooms. What more do you need?
Overnattede 1 nat i november 2023
Svar fra Yannis den 28. nov. 2023
Thank you for your kind words, Karen! We're delighted you enjoyed your stay and appreciated the personal touch. Clean, stylish rooms are what we aim for. Looking forward to welcoming you back! - Yannis and the Team

10/10 Fremragende

Situerte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Yannis den 28. nov. 2023
Thank you Situerte for the lovely rating.

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale
Blown away by the staff and their concern over how comfortable my staff should be
Overnattede 1 nat i november 2023
Svar fra Yannis den 23. nov. 2023
Thank you so much for taking the time to share your positive experience with us, Paul! We are thrilled to hear that our staff's dedication to ensuring your comfort left a lasting impression on you. Providing excellent service and creating a comfortable environment for our guests is always our top priority. We appreciate your kind words and hope to have the pleasure of hosting you again in the future. If you have any specific feedback or suggestions on how we can further enhance your experience, please feel free to share. Your insights are invaluable as we continuously strive to improve our services. Thank you once again for choosing us, and we look forward to welcoming you back!

8/10 Udmærket

Martin

Rejste med partner
Synes godt om: Rengøring, service og personale
This is a really handy place if using King's Cross or St. Pancras, you can be there within 5 mins of leaving the station. Staff made contact ahead of arrival to check what welcome drink we'd like, and were there to ensure we had no problems accessing our room ( key code entry ). One problem was the really loud radiator in the room, which woke both of us up at 3am. Took quite a while to make it quiet - this could do with sorting. The washbasin, outside of the bathroom, could do with some soap. Room looks really good, has a fridge full of goodies, and Netflix on TV. Fresh tea dropped off in the mornjng. Bed very comfortable. So overall, lots of positives.
Overnattede 1 nat i november 2023
Svar fra Yannis den 17. nov. 2023
Thank you for taking the time to share your feedback, Martin! We appreciate your positive comments about our convenient location, proactive staff, and the amenities provided in the room. We apologize for the inconvenience caused by the loud radiator and the absence of soap near the washbasin. Your feedback is valuable, and we'll address these issues promptly to enhance the overall guest experience. We're delighted to hear that you enjoyed the room's aesthetics, the complimentary goodies in the fridge, and the comfort of the bed. We hope to welcome you back for an even more enjoyable stay. If you have any further suggestions or concerns, please don't hesitate to reach out.

10/10 Fremragende

Mei Jen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel, really like being able to communicate directly with them through text - very pleasant service and they go out of their way to help
Overnattede 4 nætter i november 2023
Svar fra Yannis den 17. nov. 2023
Thank you for your wonderful review, Jen! We're thrilled to hear that you enjoyed your stay at our hotel. Our team is committed to providing exceptional service, and we're glad to know that you appreciated our direct communication through text. If there's anything more we can do for you in the future, don't hesitate to let us know. We look forward to welcoming you back on your next visit.

8/10 Udmærket

Fern

Forretningsrejsende
Synes godt om: Service og personale
Amazing touches but very tired and a little grubby
The personal touches provided in this hotel are really great and the staff were lovely; the rooms and decor are quirky and fun, BUT when you look past this the room was beyond tired and a little grubby. The bed was really lumpy and uncomfortable and there was no mattress protector or anything other than a think sheet so not really very hygienic. Really really lovely touches but they’d be better spending a little on refurb
Overnattede 1 nat i november 2023
Svar fra Yannis den 13. nov. 2023
Thank you for taking the time to share your feedback. We appreciate your kind words about our unique and quirky decor, personal touches, and the warmth of our staff. We also value your constructive criticism regarding the condition of the room. Please accept our sincere apologies for any inconvenience caused by the tired appearance and any lapses in cleanliness. Your comments are instrumental in our commitment to continuous improvement. We take your concerns seriously, and rest assured, we'll be looking into ways to enhance the comfort and cleanliness of our rooms. Your comfort is our top priority, and we'll take immediate steps to address the issues you've raised. If you decide to stay with us again, we'd love the opportunity to provide you with an improved experience. Thank you for choosing us, and we hope to have the chance to welcome you back.

10/10 Fremragende

TOBY

Overnattede 1 nat i november 2023
Svar fra Yannis den 9. nov. 2023
Thank you for rating us so high, Toby.We look forward to hosting you again in the future.

10/10 Fremragende

Claire

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
What a find !
Lovely hotel, quick business trip but blown away by the quality. Excellent communications and secure check in. Team members just lovely and so welcoming helping with anything you may need. Really appreciated the water and snacks in the room and the welcome drink. Bed super comfy, slept great. Plenty of towels. Had everything I needed. Will certainly be back.
Overnattede 1 nat i november 2023
Svar fra Yannis den 8. nov. 2023
Thank you for your wonderful review of our hotel, Claire. We're thrilled to hear that you enjoyed your recent business trip with us and that our quality and service exceeded your expectations. It's great to know that you found our communications efficient and the check-in process secure. We take pride in the warm and welcoming service provided by our team, and we're pleased to hear that they were able to assist with your needs.We're glad you appreciated the complimentary water, snacks, and welcome drink in your room. A comfortable night's sleep is essential, and it's fantastic that you found our beds to be super comfy. Thank you for acknowledging the ample supply of towels and mentioning that we had everything you needed. We look forward to welcoming you back during your future visits. If you ever have further feedback or requests, please don't hesitate to let us know.

8/10 Udmærket

Thomas

Overnattede 1 nat i november 2023
Svar fra Yannis den 9. nov. 2023
Thank you for the rating, Thomas.We look forward to hosting you again in the future.

8/10 Udmærket

Raya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Yannis den 2. nov. 2023
Thank you for the lovely rating, Raya.

10/10 Fremragende

Katrina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I have recently had a stay here and i could not be welcomed and looked after any more. From being greeted, the free mini bar, the bottle of procesco to the quirky room and underground bathroom. Would defiantly stay there again!
Overnattede 1 nat i oktober 2023
Svar fra Yannis den 1. nov. 2023
Thank you so much for your wonderful review, Katrina! We're thrilled to hear that you had such a positive experience during your recent stay with us. We take pride in providing a warm and welcoming atmosphere, and we're delighted to know that you appreciated the little touches like the free mini bar, the bottle of Prosecco, and the unique character of our rooms. We look forward to welcoming you back in the future, and we're here to ensure your next stay is just as enjoyable. Thank you for choosing to stay with us!

10/10 Fremragende

Nick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great room, great staff
Amazing stay, the room was lovely with great amenities, and the manager was lovely and super helpful. It was a really nice last stop on our trip and we left smiling. Defo recommend this place.
Overnattede 1 nat i oktober 2023
Svar fra Yannis den 26. okt. 2023
Thank you for your kind words, Nick! We're thrilled to hear that you had an amazing stay and enjoyed our lovely rooms during your honeymoon. Our team is dedicated to ensuring that our guests have a fantastic experience, and we're delighted that you found our manager lovely and super helpful. It's wonderful to know that your stay left you with a smile, and we truly appreciate your recommendation. We look forward to hosting you again in the future for another enjoyable visit.

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice
Room was very nice and the staff is incredible. The rooms are very small but par for the course in London.
Overnattede 1 nat i oktober 2023
Svar fra Yannis den 21. okt. 2023
Thank you for your lovely review, Mark.We look forward to hosting you again in the future.

10/10 Fremragende

Marissa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff very friendly and helped with everything needed and stocked up mini bar with great treats
Overnattede 2 nætter i oktober 2023
Svar fra Yannis den 20. okt. 2023
Thank you so much for another lovely review, Marissa.Always glad to have your colleagues staying with us.

10/10 Fremragende

Marissa

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I booked the rokxy again for my colleague and they were very helpful and friendly as before and put the few things I asked for in the minibar. He was very happy and touched. Thank you for making him feel so welcome
Overnattede 1 nat i oktober 2023
Svar fra Yannis den 13. okt. 2023
Thank you for your continued loyalty and for taking the time to leave us a review. We greatly appreciate your ongoing support. We're thrilled to hear that Oliver's recent stay at our hotel was as pleasant as ever. It's our pleasure to assist with your colleague's stay, and we're delighted to have made them feel welcome and happy again. Your feedback encourages our team to maintain the high level of service we aim to provide. If there's anything more we can do to enhance your future stays or assist your colleagues, please don't hesitate to let us know. We look forward to welcoming Olly back again soon.

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Find yourself a better hotel with working shower
The shower faucet in the bathroom was not working on the day we arrived, it was putting out scalding hot water. We notified management right away that night and again the following morning, hoping the situation would be fixe. When we returned to the hotel that day, property manager assured us the shower faucet was fixed. The shower was never fixed during and stay and we couldn’t take a shower for two straight days. Shower is a basic amenity for any hotel at this price range. We complained to management upon returning from the trip, was promised to get resolution but never heard back. Terrible experience and service overall. Find yourself a better hotel.
Overnattede 2 nætter i august 2023
Svar fra Paul den 9. okt. 2023
Thanks for taking the time to write a review.

8/10 Udmærket

Chris

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This is a very small hotel with just a few rooms and no front desk but the staff were helpful. It was conveniently close to Kings Cross Station. The room included some free minibar items and did include a coffee maker and fridge. The only negative was that the room that we had was small, the en-suite in particular was tight on space.
Overnattede 1 nat i september 2023
Svar fra Yannis den 27. okt. 2023
Thank you for taking the time to share your feedback with us, Chris. We're pleased to hear that you found our staff to be helpful and that our convenient location near Kings Cross Station was a benefit to your stay. It's great to know that you appreciated the complimentary minibar items, coffee maker, and fridge in your room.We understand that the room size, especially the en-suite, was a bit smaller than expected. We appreciate your feedback, as it helps us make improvements for the future. We hope that, overall, you had a comfortable and enjoyable stay, and we'd be delighted to welcome you back in the future. If you have any specific preferences for room size or any other requests for your next visit, please feel free to let us know, and we'll do our best to accommodate your needs.

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i september 2023
Svar fra Yannis den 2. okt. 2023
Thank you for taking the time to rate us, David.

4/10 Dårligt

Claude

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
This hotel should not be one. At the prices asked, it is inadmissable. Rooms are miniscule even by London standards. Bathroom is minimal to say the least, make do with single towel, shower in a cubicle so small that it is impossible to soap or dry oneself. Amenties non-existent. Per square meter this may be the most expensive hotel in London. Manager, who covers 3 hotels, polite, but well aware of the failings of the property. No proper ventilation, no air-con. List goes on. Do not go there or any of the Argyle Square hotels. They prey on unwary travelers seeking lodging near the rail stations.
Overnattede 1 nat i september 2023
Svar fra Yannis den 29. sep. 2023
We appreciate your feedback and understanding of our hotel, Claude. Your observations have been duly noted, and we will strive to improve the overall guest experience. We value your input and will work diligently to address the areas you've mentioned. Thank you for choosing us, and we hope to have the opportunity to serve you better in the future.

10/10 Fremragende

Matthew

Overnattede 1 nat i september 2023
Svar fra Yannis den 18. okt. 2023
Thank you for taking the time to give us such a lovely rating.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic townhouse room with lovely view over London square. Great access to Kings Cross / St Pancras. Great team at hotel - thanks for the welcome gift and snacks!
Overnattede 1 nat i september 2023
Svar fra Yannis den 27. sep. 2023
Thank you for taking the time to share your wonderful feedback with us. We are delighted to hear that you enjoyed your stay in our townhouse room and that you had the chance to appreciate the lovely view over London Square. It's fantastic to know that our location, with its easy access to Kings Cross / St Pancras, added to the convenience of your visit. We take pride in providing a seamless and comfortable experience for our guests. Our team was equally thrilled to read your compliments. Your kind words have truly brightened our day, and we are pleased to have had the opportunity to welcome you with a special gift and snacks to enhance your stay. Once again, thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again in the future. If there's anything more we can do to make your next visit even more enjoyable, please don't hesitate to let us know

8/10 Udmærket

BRENDA, AURORA

Rejste med familie
What I liked was close to tube station. What I didn’t like was room provided was not room booked. They did fix this issue and moved us to a different location.
Overnattede 6 nætter i september 2023
Svar fra Yannis den 15. sep. 2023
Thank you Brenda for taking the time to rate us.

6/10 Okay

Yvonne

Rejste med familie
Synes godt om: Rengøring, service og personale
Room was very small and the bathroom and shower very limited space not ideal. The staff were very friendly and helpful.
Overnattede 1 nat i september 2023
Svar fra Yannis den 10. sep. 2023
Thank you for taking the time to share your feedback with us, Yvonne. We greatly appreciate your comments. We're delighted to hear that you found our staff to be friendly and helpful. However, we apologize if the room size and bathroom did not meet your expectations. We understand that space can vary, and we appreciate your understanding. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to improve our guests' experiences. If you decide to stay with us again, please don't hesitate to reach out with any specific requests or preferences, and we will do our best to accommodate them. Thank you for choosing us for your stay, and we hope to have the pleasure of welcoming you back in the future.