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Anmeldelser af The Crown London

4 out of 5
The Crown London
142-152 Cricklewood Broadway, London, England

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 331 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 367 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 154 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 81 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 68 af i alt 1001 anmeldelser" "

8,2/10

Rengøring

8,2/10

Service og personale

7,2/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

6/10 Okay

Jaro

Rejste med familie
Hotel in good position to reach the city centre. Good breakfast and restaurant.
Overnattede 4 nætter i juli 2023
Svar fra The Crown London Hotel den 31. jul. 2023
Hello Jaro,Thank you for staying and we are pleased you had a good stay in general.Best wishes,Craig

10/10 Fremragende

Heidi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Personalet var søde. Store dejlige værelser. Bus lige udenfor døren. Ok fastfood muligheder. Bageri og supermarked tæt ved
Overnattede 1 nat i oktober 2022
Svar fra Hotel Manager den 22. okt. 2022
Hello Heidi,Thank you so very very much for your stay and fantastic review. We are so pleased that you had a great stay at the Crown London. Thank you for highlighting the team and our large rooms too. Its so nice when our staff are complimented by our guests. Thank you Heidi and please return next time you visit London.best wishes,CraigGeneral Manager

10/10 Fremragende

heidi

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2022
Svar fra Hotel Manager den 17. okt. 2022
Hello Heidi,Wow thank you so much for the fantastic 10 out of 10 score.We are really happy that you had a nice stay Heidi.Only one thing to do........Come back soon!!thanks so much.Best wishes,CraigGeneral Manager

10/10 Fremragende

b

Overnattede 1 nat i september 2022
Svar fra Hotel Manager den 29. sep. 2022
Hello B - wow thank you for the 10 out of 10 - we are really really pleased you had a good stay. Come back soon B.Best wishes,CraigGeneral Manager

8/10 Udmærket

Anna

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint og rent. Ligger godt i forhold til offentlig
Overnattede 3 nætter i november 2019
Svar fra Aoife den 24. jan. 2020
Hello Anna, Thanks for the kind review! Aoife

10/10 Fremragende

Hans

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel
Dejligt roligt hotel i det nordvestlige London, værelserne er store og rummelige, og sengene er gode og store. Alt i alt et godt hotel til fornuftige penge
Overnattede 4 nætter i oktober 2019

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Det var dejligt- området, værelset, rent og pænt og nemt at komme til
Overnattede 1 nat i september 2019

8/10 Udmærket

Tine

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 4 nætter i april 2019

10/10 Fremragende

Ismet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2019

8/10 Udmærket

jannie , Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super fint hotel, med nem adgang til alle faciliteter, så som bus ind til London centrum
Overnattede 4 nætter i maj 2018
Svar fra Maria Dellaporta, Reservations supervisor den 17. maj 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Kirstine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Maria Dellaporta, Reservations supervisor den 3. apr. 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Kristina Fjeldgaard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel
Dejligt hotel. Gode senge. Manglet lys i loftet og ordentlig lys til makeup.
Overnattede 4 nætter i november 2017
Svar fra Michael Rebeiro den 28. nov. 2017
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Nicki

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2017
Svar fra Michael Rebeiro den 11. aug. 2017
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

therese

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel
Lokalt ,var der ikke så meget at se på eller gode spisesteder,men der var et supermarked som nabo til hotellet og forskellige fastfood muligheder ,dør om dør også. MC donalds og burgerking. Men man skulle ind til London centrum,hvis man ville spise lidt mere spændende steder. Rigtig gode busmuligheder til centrum,lige udenfor hotellet. Både bus 16,der gik til Victoria station og 189,der også landede i centrum . Hotellet var lækkert. Morgenmaden dyr,men der var en bager overfor hotellet og også gode muligheder for frisk brød i supermarkedet . Hotellet kunne være renere ... efter 2 dage,var der nullermænd på badeværelset og masser af støv på de forskellige overflader,men det gjorde os ikke så meget,vi hyggede os alligevel :-)
Svar fra General Manager den 24. feb. 2017
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra General Manager den 22. dec. 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Udmærket

Patrick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pænt hotel, og især for pengene
Fint og flot, nemt at komme indtil byen, dog en del trafik.
Svar fra General Manager den 30. nov. 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Værelsets komfort
Synes ikke om: Service og personale
Svar fra General Manager den 30. nov. 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Fremragende

Søren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint og stort værelse med karbad. Venlig og opmærksom betjening. Hurtig transport til centrum med bus og metro. Morgenmaden til 12 pund så ikke interessant ud og blev sprunget over.
Svar fra General Manager den 24. nov. 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 Forfærdeligt

Nate

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our stay was absolutely horrendous. The first time we get to the room, the thermostat was at 85° in our room. We had to switch rooms but the worst part was the service. We had to request housekeeping 3 times in one day then someone finally showed up. We kept going to the front desk and no one did anything until we finally got it. Then she didn’t even put the sheets on the bed, she handed it to us and then left. One of the worst hotel experiences we’ve delt with. I don’t know who rated this hotel 4 stars but they need their account deleted.
Overnattede 5 nætter i maj 2024

6/10 Okay

Ria

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i april 2024

10/10 Fremragende

ley

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Been here everytime I came to London and I just really like the hotel. In the area we could find a lot of halal restaurants, which was a big plus for us. You also have various shops nearby where you can buy food or drinks. The rooms are nice and the beds are comfy. We had nothing to complain about. And if I ever come to London again, I will probably book this hotel once more!
Overnattede 2 nætter i april 2024

8/10 Udmærket

Marco Daniel Lars

Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i april 2024

4/10 Dårligt

Jessica

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No one answered phones, first night room was not cleaned (only new towels were placed).
Overnattede 5 nætter i marts 2024

2/10 Forfærdeligt

Seán

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The area of "Cricklewood", did not seem like a safe area. I certainly didn't feel safe. The rooms were not very clean, and we found a couple bugs in our room. We asked to be moved, and they (reluctantly) agreed. They gave us a key for another room, which was OCCUPIED!! The people in there were not too happy to have us opening the door (there is no latch to secure the door). They finally found a room for us. I called expedia, to tell them that I am not comfortable here, not happy with this selection. They told me that they could do nothing for me. I spent one night here (of 4 booked nights). Then booked a hotel in another area...There is no tube station nearby here.
Overnattede 4 nætter i marts 2024

6/10 Okay

Lydia

Overnattede 1 nat i marts 2024

10/10 Fremragende

Lee

Synes godt om: Service og personale
Overnattede 1 nat i marts 2024
Svar fra Hotel den 30. mar. 2024
Hello Lee,We thank you for your recent stay and pleased you had a good experience.Please visit again in the future,Best wishes,Craig

2/10 Forfærdeligt

Sarah

Overnattede 1 nat i marts 2024

6/10 Okay

FADY

Rejste med familie og småbørn
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Great location. Property is not very clean
Overnattede 3 nætter i marts 2024

10/10 Fremragende

KUK PING ANNIE

Overnattede 2 nætter i februar 2024
Svar fra Hotel den 30. mar. 2024
Hello Annie,We thank you for your recent stay and pleased you had a good experience.Please visit again in the future,Best wishes,Craig

10/10 Fremragende

Osama

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice cozy and comfortable
Overnattede 4 nætter i marts 2024
Svar fra Hotel den 30. mar. 2024
Hello Osama,We thank you for your recent stay and pleased you had a good experience.Please visit again in the future,Best wishes,Craig

8/10 Udmærket

Patrick

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Hotel den 3. mar. 2024
Hello Patrick,We really appreciate your stay and score.So pleased you had a nice visit.Come back soon.Best wishes,Craig

10/10 Fremragende

Maarten

Synes godt om: Rengøring, faciliteter
It was good value
Overnattede 2 nætter i februar 2024
Svar fra Hotel den 3. mar. 2024
Hello Maarten,Amazing to see your score and comment.Thank you for choosing the hotel and come back soon.Best wishes,Craig

4/10 Dårligt

Damien

Overnattede 1 nat i februar 2024
Svar fra Hotel den 3. mar. 2024
Hello Damien,We thank you for your recent stay and sorry you did not fully enjoy your experience.We do hope you would visit the hotel again.Best wishes,Craig

10/10 Fremragende

Grace

Overnattede 1 nat i februar 2024
Svar fra Hotel den 3. mar. 2024
Hello Grace,Wow thank you so very much for the score.We really appreciate your stay and hope you visit again.Best wishes,Craig

8/10 Udmærket

Marcos

Rejste med partner
It was a very convenient spot, the food place’s surrounding them were amazing and so yummy. if there was a problem in the room the staff immediately took care of it!
Overnattede 4 nætter i februar 2024
Svar fra Hotel den 3. mar. 2024
Hello Marcos,So pleased you had a nice visit and thank you for commenting on our staff.Come back soon.Best wishes,Craig

8/10 Udmærket

Aylin

Synes godt om: Service og personale
Overnattede 1 nat i februar 2024
Svar fra Hotel den 3. mar. 2024
Hello Aylin,Thank you for your stay and good score.We are pleased you had a nice experience.Come back soon.Best wishes,Craig

10/10 Fremragende

Susan

Overnattede 1 nat i februar 2024
Svar fra Hotel den 3. mar. 2024
Hello Susan,We are delighted you had a good stay at the Crown London Hotel. Thanks so much and we do hope you will visit again next time you are in Lonon.Best wishes,Craig

2/10 Forfærdeligt

Steve

Forretningsrejsende
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Remote control did not work in the room for the TV, shower was terrible. Rooms and hotel were very clean and tidy.
Overnattede 1 nat i februar 2024
Svar fra Hotel den 3. mar. 2024
Hello Steve,We thank you for your stay and sorry you did not enjoy the shower pressure. Thank you for the compliments regarding cleanliness though. We do hope you would give the hotel another visit.Best wishes,Craig

6/10 Okay

Richard

Forretningsrejsende
Synes ikke om: Rengøring, service og personale
Smelly, dirty, badly maintained
The hotel looks nice, but i was put in a dirty, smelly room overlooking the swimming pool. The Gym here is a health hazzard, do not be fool by thee picturesAir con didn't work and has made me ill, no tea and coffee in the room. The room smelled like a cross between chlorine and badly maintained air conditioning units. Staff didn't seem bothered. TV didn't work properly. All in, not a great place to stay, most Premier inn hotels are better. This is not a good hotel!!!
Overnattede 1 nat i februar 2024

4/10 Dårligt

Jasdeep

Overnattede 1 nat i februar 2024

6/10 Okay

Alexander

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Okey
Good service. Horrible room, a lot of things was broken. Bad neighbourhood
Overnattede 3 nætter i januar 2024
Svar fra Hotel den 3. mar. 2024
Hello Alexander,We are sorry we fell short on the room and our team should have picked up any broken items. We appreciate your feedback regarding service.Thank you for staying with us.Best wishes,Craig

6/10 Okay

Debbie

Forretningsrejsende
Synes godt om: Service og personale
The hotel is in a good loction to access both central and north west london, The hotel in areas needs some attention but on the whole for the price is ok. However I would recommend on check in ask if you have a connecting door in your room. Unfortunately I was assigned a room with a connecting door which was not an issue until late at night when the noise level of the next room prevented me from sleeping.
Overnattede 1 nat i januar 2024
Svar fra Hotel den 3. mar. 2024
Hello Debbie,We thank you for your stay and also feedback.Sorry you were disturbed from your neighbouring guests.Pleased you like the location.We do hope you will visit again Debbie.Best wishes,Craig

8/10 Udmærket

Hongxia

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Hotel den 3. mar. 2024
Hello Hongxia,We appreciate your stay and very pleased you had a good stay at the Crown London Hotel.Come back soon.Best wishes,Craig

10/10 Fremragende

Patrycja

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The place it was a good condition.
Overnattede 1 nat i januar 2024
Svar fra Hotel den 3. mar. 2024
Hello Patrycja,Wow thank you for your stay and score.Come back soon.We appreciate you staying and your feedback.Best wishes,Craig

4/10 Dårligt

Issam

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best of a bad bunch of hotels in the area. Check in took 3 atremps as the first two rooms had issues. The bathroom shower was full of mould/limescale. The extractor fan didn't work. Thr room was not cleaned on one of the days. The tea/coffee supllies were not replaced. The gym wad gull of broken equipment and was not cleaned or attended to all week. The parking is extortionate at £19.95 per night. The pool is extenrwlly owned and guests cannot use it. All of the 'secure' doors for guests are left open so anybody can walk in. Thr location is horrible and the overall experience was terrible. I would rather stay in a travelodge and that says something.
Overnattede 4 nætter i januar 2024

6/10 Okay

Oliver

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Poor Room, Friendly Staff.
The air con unit did not work. We had to request pillows as they weren’t in the cupboard. There was no hairdryer. The shower head was not adjustable. The bed mattress was dead. The lighting was very poor (no main light) Phone in the room was faulty and didn’t connect. No nice restaurants around other than pricey, limited choice included.
Overnattede 1 nat i januar 2024
Svar fra The Crown London Hotel den 24. jan. 2024
Hello Oliver,We are sorry we fell short on this occasion.This is not our usual standard please be assured.We hope other elements of your stay you enjoyed.best wishes,The Crown London Hotel

4/10 Dårligt

Deryll

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
I actually really liked this venue and wanted to come back and the room was cold, we had move rooms after it was beyond freezing, we didn’t get upgraded which was slightly frustrating given our second visit there, to be honest, given the inconvenience of 2am move, I think a refund or a free visit should be offered
Overnattede 1 nat i januar 2024
Svar fra The Crown London Hotel den 24. jan. 2024
Hello Deryll,We are sorry you did not fully enjoy your stay and apologies that you needed to move roomsDid you speak to the team before you left the hotel?Kind regards,The Crown London Hotel

4/10 Dårligt

Mayra

Overnattede 2 nætter i januar 2024
Svar fra The Crown London Hotel den 24. jan. 2024
Hello Mayra,We are sorry we fell short of our usual standards on this occasion.Best wishes,The Crown London Hotel

6/10 Okay

Aylin

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
My partner and I had booked an execute suite but it was a lot smaller. The staff were warm and welcoming when it came to changing the room. However, our new room smelt like damp but was generally clean besides the smell
Overnattede 1 nat i januar 2024
Svar fra The Crown London Hotel den 24. jan. 2024
Hello Aylin,Good to see you had a nice visit overall and sorry for falling short in some areas.We do hope you will visit again.best wishes,The Crown London Hotel

10/10 Fremragende

Fiona

Overnattede 1 nat i januar 2024
Svar fra The Crown London Hotel den 24. jan. 2024
Hello Fiona,So nice to see your score -thank you.We appreciate you choosing the hotel and hope we can welcome you back next time you are in London.best wishes,Craig