It almost took an hour to check in. There wasn’t a receptionist (there wasn’t the Hole trip). We’d to call a number, and eventually we could check in.
The cleaning standard wasn’t good enough either, and it was incredible dusty.
The worst part was the bathroom, as the toilet couldn’t flush and the shower was boiling hot, and the tap to the cold water was broke.
Next day we tried to get a new room, but because there wasn’t a person in the reception, we’d to call. Eventually we got trough, but it was difficult communication. On New Years Day (our third day), we contacted their cleaning lady, and she was the only helpful person, and we got a new room in the basement for our last night.
I can’t recommend this hotel whatsoever. When we tried to check-in, we went to another hotel, and they said ‘there’s always problems at Normandie Hotel’.
I’ve stayed at other budget hotels in London, but never expected anything like that. Abysmal!
