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Anmeldelser af Leonardo Royal Hotel London City - Tower of London

4 out of 5
Leonardo Royal Hotel London City - Tower of London
8-14 Cooper's Row, London, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 779 af i alt 1520 anmeldelser" "
Bedømmelse på 8 − Udmærket. 407 af i alt 1520 anmeldelser" "
Bedømmelse på 6 − Okay. 174 af i alt 1520 anmeldelser" "
Bedømmelse på 4 − Dårligt. 99 af i alt 1520 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 61 af i alt 1520 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

8,6/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Merete Gjetting

Overnattede 2 nætter i marts 2024
Svar fra Fenia den 2. apr. 2024
Dear Merete,Thank you for taking the time to rate your recent stay with usWe are sorry to know your stay was not fully up to your expectations and we look forward to be welcoming back again for an improved stayKind Regards, Fenia

8/10 Udmærket

Clara

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Esther den 23. jan. 2024
Dear Clara,Thank you for taking the time to leave us such a lovely review!We are delighted to know that we managed to exceed your expectations for an enjoyable stay and we look forward to welcoming you back soon for another wonderful experience! Kind Regards, Seidi

8/10 Udmærket

Anette Sloth

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Rigtigt fint hotel og super god service. Badeværelset var lidt ældre dato men alt fungerede perfekt.
Overnattede 2 nætter i januar 2024
Svar fra Rebeca den 8. jan. 2024
Dear Anette,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

6/10 Okay

Christian

Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Rengøring
Overnattede 4 nætter i december 2023
Svar fra Rebeca den 8. jan. 2024
Dear Christian,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

10/10 Fremragende

Mohsen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Rebeca den 26. dec. 2023
Dear Mohsen,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

8/10 Udmærket

Tine Bjerke

Overnattede 3 nætter i november 2023
Svar fra Seidi den 5. dec. 2023
Dear Tine ,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards, Esther

10/10 Fremragende

Anja

Overnattede 4 nætter i august 2023
Svar fra Seidi den 10. aug. 2023
Dear Anja ,Thank you very much for this amazing review and thank you for staying with us. Naturally we are very happy to know that you had a lovely stay with us. We will be looking forward to welcoming you back soon for another truly memorable experience.Kind regards Seidi

6/10 Okay

kristoffer s

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
hot weekend in london
stayed at this hotel many times but this time they gave me a room where the air-con barely worked and there was no fans in the room. The mini bar fridge to keep your water cold or getting a drink from was locked and after informing the staff about this they said there was a problem with the system so they couldnt open the fridge. this was not ideal as it was very hot in london this weekend!!
Overnattede 2 nætter i juni 2023
Svar fra Rebeca den 27. jun. 2023
Dear Kristoffer,Thank you very much for taking the time and letting us know of the issues you experienced during your stay. Guest satisfaction is our top priority and we wish to apologize sincerely for our shortcomings on the occasion of your recent stay. We very much hope that we can welcome you back to enjoy an experience much closer to the ones that you have always been able to rely on and return for.We would like to assure you that your feedback has been actioned and we will make sure that your next stay will be pleasant.Please do not hesitate to contact us, should you like to discuss your concerns further and we will be happy to assist.Warm regards,Rebeca

8/10 Udmærket

Mikkel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2023
Svar fra Terry den 10. maj 2023
Dear Mikkel,Thank you for this great score and thank you for staying with us. We hope to welcoming you back soon!Kind regards,Terry KalogerakisFront Office Manager

10/10 Fremragende

Mikael

Overnattede 3 nætter i april 2023
Svar fra Tapish den 12. apr. 2023
Dear Mikael, Thank you for your feedback and thank you for staying with us. We are very happy to know that you overall had a spotless stay with us and we are looking forward to welcoming you back soon! Kind regards, Tapish, Front Office Team

10/10 Fremragende

Per

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
One of the best
One of the best hotels I have ever been too and the location is perfect. I recommend this hotel💪
Overnattede 4 nætter i marts 2023
Svar fra Terry den 15. mar. 2023
Dear Per,Thank you very much for your amazing review. We are glad to know that you had a spotless stay and we hope we are looking forward to welcoming you back soon!Kind regards,Terry KalogerakisFront Office Manager

8/10 Udmærket

Gitte Højlund

Overnattede 2 nætter i februar 2023
Svar fra Rebeca den 7. feb. 2023
Dear Gitte,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

8/10 Udmærket

Gitte

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Overnattede 3 nætter i november 2022

8/10 Udmærket

Jørgen B.

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i oktober 2022
Svar fra Rebeca den 26. okt. 2022
Dear Jørgen,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to welcoming you back for another great experience.Warm regards,Rebeca

10/10 Fremragende

Lars

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juni 2022
Svar fra Terry den 6. jul. 2022
Dear Lars, Thank you for your kind review and for staying with us. We are glad to know that you enjoyed your time with us and we hope to welcoming you back soon. Kind regards, Terry Kalogerakis Front Office Manager

10/10 Fremragende

Jimmy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2022
Svar fra Terry den 7. feb. 2022
Dear Jimmy, Thank you very much for your feedback. We are happy that you enjoyed your stay with us. We hope to have the chance to welcome you back soon! Kind regards, Terry

8/10 Udmærket

Mikkel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2022
Svar fra Terry den 21. jan. 2022
Dear Guest, Thank you for your feedback and for staying with us. We are very happy that you enjoyed your stay and we are looking forward to welcoming you back soon! Kind regards, Terry

10/10 Fremragende

Daniel

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super fint
Overnattede 2 nætter i oktober 2021
Svar fra Ammara den 15. okt. 2021
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Udmærket

Barbara

Synes godt om: Service og personale, faciliteter
Bathrooms a bit dated along with rooms
Overnattede 2 nætter i april 2024
Svar fra Rebeca den 29. apr. 2024
Dear Barbara,Thank you for sharing your review and for staying with us.We are so sorry to know that we did not meet your expectations. We hope to have the chance to welcoming you back for a much better experience next time.Best regards,Rebeca

10/10 Fremragende

Robin

Synes godt om: Rengøring
Overnattede 4 nætter i april 2024
Svar fra Fenia den 28. apr. 2024
Dear Robin,Thank you for taking the time to rate your recent stay with usWe are glad to know you truly enjoyed your stay on all fronts and we look forward to welcoming you back soon!Kind Regards, Fenia

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice location. Close to train.
Overnattede 7 nætter i april 2024
Svar fra Esther den 26. apr. 2024
Dear Jmaes Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 Fremragende

Micah

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Having planned to use the Underground, closeness to Tower Hill station was super-convenient.
Overnattede 5 nætter i april 2024
Svar fra Esther den 26. apr. 2024
Dear Micah Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 Fremragende

Weixia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location is great. The pool and facilities are terrific. I would definitely come back.
Overnattede 1 nat i april 2024
Svar fra Esther den 25. apr. 2024
Dear Weixia Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 Fremragende

Florina

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Elena at the reception was exceptional. She greeted me warmly, efficiently handled my check-in, and was very helpful with all my inquiries. Her professionalism and friendly demeanor made my stay more enjoyable. Highly recommended!
Overnattede 1 nat i april 2024
Svar fra Esther den 25. apr. 2024
Dear Florina Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

8/10 Udmærket

Sue

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel lobby is a nice environment with lots of spaces for sitting but I was surprised that there were no chairs or stools in my room (109).
Overnattede 1 nat i april 2024
Svar fra Esther den 16. apr. 2024
Dear Sue Thank you for the great review of our hotel.We are delighted to hear that your overall experience was positive and that our team managed to make your stay special.We are always seeking to improve and have taken note of these small details as a way to make your stay even better next time.Sincerely, Seidi

10/10 Fremragende

Joel, Gainesville

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Esther den 16. apr. 2024
Dear Joel ,Thank you for having taken the time to leave us your review.We are delighted to know that so many aspects of your recent stay with us contributed to your enjoyable time!We very much hope to welcome you back soon for another wonderful experience!Kind Regards, Seidi

10/10 Fremragende

Susanna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great location, very comfortable bed, spacious room and great pool
Overnattede 1 nat i april 2024
Svar fra Fenia den 14. apr. 2024
Dear Susanna,Thank you for having taken the time to leave us your review.We are delighted to know that so many aspects of your recent stay with us contributed to your enjoyable time!We very much hope to welcome you back soon for another wonderful experience!Kind Regards, Fenia

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very close to the underground. Not very many eating options in the atea, but there are a stop or two away in the tube.
Overnattede 7 nætter i marts 2024
Svar fra Esther den 11. apr. 2024
Dear Michael Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 Fremragende

Wilma

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very helpful staff. Beautiful rooms with comfortable beds. Lovely breakfast. Would highly recommend this as a place to stay.
Overnattede 1 nat i april 2024
Svar fra Esther den 10. apr. 2024
Dear Wilma Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 Fremragende

Sarah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
So comfortable, lovely decor & room was very smart. Loved the pool & spa, it was a great addition to the Corvo cafe & Leo’s restaurant. Easy with Tower Hill tube less than 1 minure walk so quick acess to central London. Would definitely stay here again.
Overnattede 2 nætter i april 2024
Svar fra Esther den 10. apr. 2024
Dear Sarah Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

8/10 Udmærket

Katie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was quiet and breakfast was lovely. The original room was very small and the pictures online were misleading We were upgraded to a bigger better room with no fuss but definitely need to check the rooms before booking as the pictures are not what we got when we checked into the first hotel room
Overnattede 1 nat i april 2024
Svar fra Esther den 10. apr. 2024
Dear Katie Thank you for the great review of our hotel.We are delighted to hear that your overall experience was positive and that our team managed to make your stay special.We are always seeking to improve and have taken note of these small details as a way to make your stay even better next time.Sincerely, Seidi

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Kann man nur empfehlen😍
Overnattede 5 nætter i marts 2024
Svar fra Esther den 4. apr. 2024
Dear Michael Thank you for taking the time to leave us your reviewWe are delighted to know that you had an enjoyable stay with us and we look forward to be welcoming you back soon!Kind Regards, Seidi

10/10 Fremragende

Ke Jia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All staff are super friendly and helpful. I left my swimsuit in the pool changing room inadvertently, and the staff there put it aside in their office and gave it back to me the next day. I really appreciate it.
Overnattede 8 nætter i marts 2024
Svar fra Fenia den 2. apr. 2024
Dear Ke Jia,Thank you for taking the time to leave us your review!We are delighted to know you had a wonderful stay with us and that our dedicated staff provided you with an exceptional serviceWe very much hope to have the opportunity to be welcoming you back again!Kind Regards, Fenia

10/10 Fremragende

Corneliu

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Very nice hotel and people I will recommend this and I’ll come back for sure
Overnattede 2 nætter i marts 2024
Svar fra Fenia den 2. apr. 2024
Dear Corneliu,Thank you for taking the time to leave us your review!We are delighted to know you truly enjoyed your stay with us and for your intention to return!We very much hope to see you soon!Kind Regards, Fenia

6/10 Okay

Kimberly

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Very nice location near Tower Hill Underground station and Tower of London. Easy access to other parts of London with lots of cafes and restaurants nearby. Very safe area. Nice lounge area with fireplace.
Overnattede 5 nætter i marts 2024
Svar fra Fenia den 2. apr. 2024
Dear Kimberly,Thank you for taking the time to leave us your reviewWe are delighted to know that we have managed to exceed your expectations on all fronts and you had an enjoyable stay with us and we look forward to be welcoming you back soon!Kind Regards, Fenia

8/10 Udmærket

Natasha

Rejste med partner
Synes godt om: Faciliteter
Our first room offered overlooked the station and we could see the trains. We asked to changed rooms which was swiftly sorted. The only issue I found with the room was no area to sit down to apply makeup or dry your hair. I had to sit in the floor by the door to do this all. No ideal! Breakfast was plentiful lots of choice at an extra cost. Would I stay again yes but upgrade the room next time for a better view
Overnattede 1 nat i marts 2024
Svar fra Fenia den 30. mar. 2024
Dear Natasha,Thank you for taking the time to share your experience on lineWe are delighted to know you had a wonderful experience with us and we look forward to be welcoming you back soonKind Regards, Fenia

10/10 Fremragende

Linda

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location is fantastic, close to a train station and many restaurants within walking distance of the hotel.
Overnattede 7 nætter i marts 2024
Svar fra Fenia den 2. apr. 2024
Dear Linda,Thank you for taking the time to leave us your reviewWe are delighted to know you truly enjoyed your stay and that our prime location allowed to make the most of your time in London!We very much hope to welcome you back soon!Kind Regards, Fenia

10/10 Fremragende

Harkeet

Overnattede 4 nætter i marts 2024
Svar fra Fenia den 30. mar. 2024
Dear Harkeet,Thank you for taking the time to leave us a reviewWE are delighted to know you had an enjoyable stay with us and we look forward to be welcoming you back soon! Kind Regards, Fenia

10/10 Fremragende

Teresa

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel with quiet spacious rooms, would definitely stay again
Overnattede 1 nat i marts 2024
Svar fra Rebeca den 28. mar. 2024
Dear Teresa,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

8/10 Udmærket

Sabine

Overnattede 5 nætter i marts 2024
Svar fra Esther den 16. apr. 2024
Dear Sabine Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 Fremragende

Martin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel great facilities and location
Overnattede 1 nat i marts 2024
Svar fra Rebeca den 28. mar. 2024
Dear Martin,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

10/10 Fremragende

Aurora

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lugar limpio, personal muy amable, acceso a transporte excelente! Gracias
Overnattede 1 nat i marts 2024
Svar fra Esther den 26. mar. 2024
Dear Aurora ,Thank you so much for the excellent review and for staying with us again.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Seidi

8/10 Udmærket

Melanie

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room was great and had a nice view. It did have a leak from the roof by the window and steadily leaked on the floor which we brought to the staff’s attention but that didn’t affect my husband and I. We just wanted to make sure they knew about it. My only complaint was that my last night there, I had no hot water. I had to shower in cool/warm water which sucked… otherwise, it was a great room and we would stay here again.
Overnattede 6 nætter i marts 2024
Svar fra Fenia den 24. mar. 2024
Dear Melanie,Thank you for staying with us and for taking the time to leave us a review!We are happy to know that so many aspects contributed to your enjoyable stay and for your intention to return!However, please accept our apologies for the maintenance issues that you experienced during your last night and for the inconvenience that this caused. We look forward to be welcoming you back soon for an improved stay that better aligns with our commitment to excellenceWarm Regards, Fenia

10/10 Fremragende

Cynthia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is so close to the underground that it made travel easy. It is also located within minutes walking to the Tower of London and the Tower Bridge.
Overnattede 3 nætter i marts 2024
Svar fra Rebeca den 22. mar. 2024
Dear Chynthia,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

10/10 Fremragende

Antony

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was our second visit to this hotel . It is a great hotel in a Fantastic location and the next time we stay in London i will definitely be booking here again
Overnattede 2 nætter i marts 2024
Svar fra Rebeca den 21. mar. 2024
Dear Antony,Thank you so much for the excellent review and for staying with us again.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

10/10 Fremragende

Gene, brookline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Location and hotel in general
Overnattede 4 nætter i februar 2024
Svar fra Rebeca den 21. mar. 2024
Dear Gene,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

4/10 Dårligt

Heather, Dallas

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
If you’re someone like me who enjoys working out before your day starts, this isn’t the hotel for you. They have limited fitness center access so if you have an early day planned or get back late you can forget about a workout. It was very upsetting that I couldn’t use the pool or fitness center when I wanted which messed up my routine and days. No exception on the hours either. I asked to get in early one day before our planned trip and they wouldn’t budge. I even tried to change hotels and they refused to refund my stay. Not happy about my experience with this hotel. The only good thing is that it’s close to the Tower of London and the tube.
Overnattede 6 nætter i marts 2024
Svar fra Rebeca den 22. mar. 2024
Dear Heather,Thank you for taking the time to share your feedback and for staying with us.We are saddened to read your visit was not as expected. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We very much hope that we can welcome you back soon to enjoy an experience much closer to the ones that our guests have always been able to rely on and return for.Best regards,Rebeca

8/10 Udmærket

Isabell

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Das Hotel ist schon ein bisschen in die Jahre gekommen, trotzdem sauber, ordentlich und schick. Beim Frühstück gibt es jeden Morgen die gleiche Auswahl, da hätten wir uns mehr Abwechslung gewünscht. Wir hatten eine tolle Aussicht (Tower of London und Tower Bridge). Beim Personal gibt es nette und nicht so nette Mitarbeiter ;) Im Poolbereich gibt es zu wenige Liegen. Der Saunabereich direkt neben dem Pool ist auch eher ungünstig, dadurch fehlt die nötige Ruhe zum entspannen. Die Lage ist super - perfekte Bahn- und Busanbindung und zu Fuß kann man einige Sehenswürdigkeiten schnell erreichen.
Overnattede 7 nætter i marts 2024
Svar fra Fenia den 17. mar. 2024
Dear Isabelle,Thank you for taking the time to leave us your reviewWe are happy to know you had a wonderful stay with us and we look forward to be welcoming you back soon! Kind Regards, Fenia

10/10 Fremragende

Michelle

Synes godt om: Rengøring, service og personale, faciliteter
Staff were very professional and helpful.
Overnattede 1 nat i marts 2024
Svar fra Fenia den 17. mar. 2024
Dear Michelle,Thank you for taking the time to leave us your review following your stay with usWe are happy to know you had a spotless stay with us and that our dedicated staff provided you with an exceptional service!We very much hope to have the opportunity to welcome you back soon!Kind Regards, Fenia, Front Office Administrator

10/10 Fremragende

Yitzchok

Overnattede 1 nat i marts 2024
Svar fra Esther den 14. mar. 2024
Dear Yitzchok,Thank you for taking the time to leave us your review We are happy to know you truly enjoyed your stay with us and we look forward to welcoming you back soon!Kind Regards, Seidi