Reception

Anmeldelser af Gem Langham Court Hotel

4 out of 5
Gem Langham Court Hotel
31-35 Langham Street, London, England

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 291 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 412 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 181 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 74 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 43 af i alt 1001 anmeldelser" "

8,4/10

Rengøring

8,2/10

Service og personale

7,0/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Alex Kyu

Overnattede 2 nætter i januar 2024
Svar fra Gem Hotels den 12. jan. 2024
Dear Guest, Thank you for letting us know you had a great stay through our full score - we love hearing from our guests and feedback such as yours will be sure to put some smiles on faces. We hope to welcome you back soon!Kind regards,Guest Relations Team.

8/10 Udmærket

Rikke Stender

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Hotellet er lidt slidt, men værelset var stort i forhold til London-standard og med nyt badeværelse. Venligt personale og god beliggenhed.
Overnattede 3 nætter i juli 2023
Svar fra Gem Hotels den 4. aug. 2023
Dear Guest, Thank you for taking the time to post your review. We are pleased that overall we met with your expectations and delighted that our location was perfect for your stay and that our staffs were friendly and made you feel welcome. We are very happy to read that you had an good stay and enjoyed your visit at our hotel. Kind regards,Guest Relations Team.

10/10 Fremragende

Lene Hostrup

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt område
Dejligt roligt hotel i super hyggeligt område, masser af restauranter i område og tæt på alt i London..
Overnattede 2 nætter i marts 2023
Svar fra Gem Hotels den 29. mar. 2023
Dear Guest, Thank you for staying with us at The Gem Hotel and for taking the time to leave us this feedback. We are delighted to hear that you appreciated our fantastic location and we are lucky to be situated in such an enviable location with Restaurants and the city. Thank you for staying with us; there is no better compliment than a return visit.Kind regards,Guest Relations Team

6/10 Okay

Stine

Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i januar 2023
Svar fra Gem Hotels den 21. jan. 2023
Dear Guest, Thank you for your positive score after your stay at the Gem Hotels. We hope that your experience and time with us was enjoyable. We would like to warmly welcome you to the Gem in near future.Kind regards,Guest Relations Team.

8/10 Udmærket

Liselotte

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super beliggenhed og meget hjælpsomt personale.
Overnattede 4 nætter i oktober 2021
Svar fra Gem Hotels den 31. okt. 2021
Dear Guest Thank you for taking the time to post your review. We are pleased that overall we met with your expectations and delighted that our location was perfect for your stay and that our staff made you feel welcome. We are very happy to read that you had an good stay and enjoyed your visit at our hotel. Kind Regards, Guest Relations Team

8/10 Udmærket

Sofie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2020
Svar fra Gem Hotels den 23. sep. 2020
Dear Guest, Thank You for your positive score after your stay with us at The Langham Court Hotel and we are pleased that you had a great stay. We would like to tell you that our doors are always open to you in the future. Warm Regards, Guest Relations Team.

8/10 Udmærket

Lena

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice and good service
Nice and good service/location for us
Overnattede 1 nat i januar 2020
Svar fra Gem Hotels Guest Relations Team den 31. jan. 2020
Dear Guest, We thank you for taking the time to complete our online review following your recent stay at the Langham Court Hotel. We at Gem Hotels are focused on delivering the highest standards of facilities and personal services to our guests and your valued response assists us in our efforts to achieve this. We are pleased that you enjoyed your stay with us and thank you for your comments. We look forward to the opportunity of welcoming you back to Gem Hotels in the future. kind regards,

8/10 Udmærket

Lotte Hebel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
god beliggenhed
Hotellet har en perfekt beliggenhed. Værelserne er flot renoverede, men meget små og sengene er på alle værelser kun 11/2 mands senge!
Overnattede 4 nætter i november 2019

10/10 Fremragende

Dennis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel tæt på det meste
Godt og lækkert hotel. Dejlig beliggenhed
Overnattede 2 nætter i august 2018
Svar fra Grange Hotels Marketing Team den 6. aug. 2018
Dear Guest, Thank you for your review - we are delighted that you enjoyed your stay and that your expectations were fully satisfied. We hope you will return again soon. Kind Regards Grange Hotels Marketing Team

8/10 Udmærket

Jacob

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel, med det der skal bruges. Havde 2 overnatninger med en kammerat for at se London en weekend mellem 2 ugers kursus.
Overnattede 2 nætter i juni 2018
Svar fra Grange Hotels Marketing Team den 12. jun. 2018
Dear Guest, Thank you for your kind words after your recent stay at our Grange Langham Hotel. We are very happy to hear that you enjoyed your days with us and would be happy to welcome you to our hotel soon again! Kind Regards Grange Hotels Marketing Team

8/10 Udmærket

Linda Marie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2018

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Central London
Det var et godt ophold generelt, men ærgeligt at man bliver nødt til at brokke sig for at få et normalt standard værelse. Til at starte med fik vi et kælderværelse så småt og lav standard at det på ingen måde kan kaldes "superior", de burde ændre dette level. Derudover lav komfort på sengen (den var meget hård). Ellers fint ophold.
Overnattede 3 nætter i december 2017
Dear Guest, Tak for din anmeldelse af Grange City Hotel London. Værelser varierer i størrelse og form på Grange Langham Hotel, da det er en børsnoteret bygning inden for et bevaringsområde, og vi er begrænset af engelsk kulturarv og andre bygningsregler. Vi håber, at vi vil have fornøjelsen af at byde dig velkommen på dit næste besøg i London. Kind Regards Grange Hotels Marketing Team

8/10 Udmærket

Kim, København

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt tilfreds
Dejligt hotel, god service, værelser små men rene. Eneste minus er de lidt for smalle senge. Godt område med gode indkøbsmuligheder, restauranter, kiosker og meget mere.

10/10 Fremragende

Anette, Copenhagen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt beliggenhed i klassisk britisk stil
Smukt hotel, facaden til Grange Langham Court er fantastisk smuk. Personalet er meget serviceminded - og man føler sig straks velkommen. Selve værelserne er lidt små, men de har udnyttet størrelsen helt optimal. Lokationen er en af de bedste hvis man godt vil bo i byen, uden at bo midt på Oxford Street. Der er mange lækre spisesteder inden for 15 min. gang, både til morgen, middag og aften. Vi i kommer helt sikkert tilbage hertil.

10/10 Fremragende

Tom, København

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super fint godt beliggende hotel i London
Opholdet på Grange Langham Court var super godt. Fine værelser og en fantastisk morgenmad.

10/10 Fremragende

Michael, København

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rigtig god hoteloplevelse
Vi havde bestilt et værelse på et andet hotel, men pga. et defekt toilet kunne vi ikke checke ind. Vi satte os så på en café for at finde et nyt hotel på Hotels.com, og vi opdagede med det samme at Grange Langham lå i nærheden af vores første hotel, og til en god pris. Vi bookede det med det samme, og en halv time senere var vi checket ind på hotellet. Utrolig venlig og hurtig betjening fra de ansatte i receptionen. Værelset var meget rent og nydeligt, og helt perfekt, hvis man som os, kun skal være i London et par dage. Alt i alt en rigtig god hoteloplevelse.

4/10 Dårligt

Michael Bech

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
God beliggenhed - elendigt badeværelse
Værelset var meget lille, og der var iskoldt, da vi ankom. Bruseren i badet stoppet og vandtrykket så lavt, at der næsten ikke kom vand ud.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

6/10 Okay

Tina, Copenhagen

Det var et fint hotel til prisen. Lille værelse men ok.

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Værelsets komfort
elendigt værelse i kælderen
Meget mørkt værelse i kælderen, lige ved personaleindgang og med vindue der hvor skraldet hentes tidligt om morgenen. På ingn måde et værelse, der var pengene værd. Det burde ikke kunne reserveres, så dårligt var det placeret.

10/10 Fremragende

Henriette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

6/10 Okay

Jens-Peter, København

Synes godt om: Rengøring
Okay
Fint mindre sted, ikke noget vildt men bestemt ikke dårligt til prisen.

6/10 Okay

Helle og Jens, Aalborg

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
god beliggenhed
Hotellet har en god beliggenhed hvis man har ærinder i det centrale London. Den centrale beliggenhed er nok en væsentlig årsag til den relativt høje pris for et meget lille værelse ud til en baggård med udluftningssystemer, der udsendte en lugt af madolie, som hurtigt fyldte værelset hvis man åbnede vinduet. Hotellet har en mærkelig politik med at ville trække penge fra kreditkortet inden man bruger dem og de tager penge for wifi.

10/10 Fremragende

Christina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Tina Turpie, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt beliggenhed
Små værelser men super gode...manglede ikke noget. Perfekt beliggenhed i forhold til forretninger og transport.

8/10 Udmærket

Sanne, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super
Super godt og centralt hotel. Kan klart anbefales.

6/10 Okay

Tanja J, København

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
God central beliggenhed
Hotellet har en god beliggenhed tæt ved Oxford Street. Selve værelset var ikke så stort, men det kunne gå an. Det hele var i fin stand. Det var ret dyrt at skulle købe ekstra ting til udover værelset. Morgenmadsbuffeten var meget dyr, det samme var deres trådløse internet! Så sammenlagt er der både positive og negavtive ting at sige om hotellet, så en samlet 3'er!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt beliggenhed
Rigtig godt hotel. Perfekt beliggenhed. Gode spisesteder i nærheden. Rent og pænt. Alt i alt en god oplevelse

6/10 Okay

Malaika

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024
Svar fra Gem Hotels den 18. maj 2024
Dear Guest, Thank you for scoring us after your stay with us at Gem Hotels and our team looking forward to welcome you back in the future.Warm regards,Guest Relations Team.

6/10 Okay

Kristy

Rejste med partner
Room was very small and shower as well . Could barely move inside. Ok hotel.
Overnattede 3 nætter i april 2024
Svar fra Gem Hotels den 3. maj 2024
Dear Guest, Thank you for taking the time to tell us about your stay at The Langham Court Hotel. We were disappointed to read that you were not completely satisfied with your stay due to the size of the room and please allow us to apologize for any inconvenience caused. We just want to let you know that the hotel has different type of rooms available and their size and design vary from room to room. We are always happy to receive any request or preferences from our guests and we will always try as much as we can to meet all of them. We hope your experience will not deter you from visiting us again and we look forward to welcoming you back to the hotel.Warm regards,Guest Relations Team.

10/10 Fremragende

Emma

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Booked this hotel due to how to the walking distance to Oxford Street. Would highly recommend
Overnattede 1 nat i marts 2024
Svar fra Gem Hotels den 25. mar. 2024
Dear Guest, Thank you very much for giving us a perfect rating and for recommending our hotel. We also thank you for highlighting our location near to Oxford Street and we are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We hope to serve you soon again.Kind regards,Guest Relations Team.

6/10 Okay

Rassoul, Canterbury

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Gem Hotels den 22. mar. 2024
Dear Guest,Thank you for scoring us after your stay with us at Langham Court Hotel and our team looking forward to welcome you back in the future.Kind regards,Guest Relations Team.

8/10 Udmærket

Frank, Purmerend

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Centrally located hotel at < 8mins walk from Oxford circus station. Rooms don't have airconditioning and even though I stayed in February, it was too warm in the room for a comfortable night sleep.
Overnattede 2 nætter i februar 2024
Svar fra Gem Hotels den 24. feb. 2024
Dear Guest, Thank you for staying with us at The Gem Hotel and for taking the time to leave us this feedback. We are delighted to hear that you appreciated our fantastic location, with an easy access to Oxford Circus Station and also happy that you had a comfortable stay with us. Thank you again for sharing your experience, and we hope to see you again at our hotel.Kind regards,Guest Relations Team.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Gem Hotels den 22. feb. 2024
Dear Guest, Thank You for reviewing your stay at the Langham Court Hotel and your positive score tell us that you are satisfied with our hospitality and we understand that your stay with us was enjoyable.. We strongly hope that we will have an opportunity to serve you in the future. Kind regards,Guest Relations Team.

10/10 Fremragende

Corbin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My girlfriend and I just stayed here, and the staff is super polite and on top of any request as best they can. The room was small but very well-upgraded and super clean. It was the perfect little spot overlooking Langham Street and the mellow but active city life, pubs, and shops below.
Overnattede 2 nætter i februar 2024
Svar fra Gem Hotels den 22. feb. 2024
Dear Guest, Thank you for taking the time to share your experience after your stay with us. We're extremely thrilled that our team could enhance your stay and that you found our hospitality excellent and accommodating - we shall share your thoughts to our team, who work hard to make our guest comfortable. We take pride in our location, and we're glad you appreciated the proximity to public transportation and the local amenities. We hope to have the pleasure of welcoming you back again in the not too distant future.Warm regards,Guest Relations Team.

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good hotel tiny room!
We thought the size of the room was very small for what was meant to be a superior room, hardly enough space between the bottom of the bed and the wall where the TV is to get passed especially in the dark. Everything else was good breakfast was very nice worth the upgrade to full english.
Overnattede 2 nætter i februar 2024
Svar fra Gem Hotels den 22. feb. 2024
Dear Guest, Thank you for taking the time to tell us about your stay at Langham Court Hotel. We are happy that you enjoyed your stay overall and thank you for the additional comments regarding the size of the room. Please allow us to apologize for any inconvenience caused and we just want to let you know that the hotel has different type of rooms available and their size and design vary from room to room. We are always happy to receive any request or preferences from our guests and we will always try as much as we can to meet all of them. We hope your experience will not deter you from visiting us again and we look forward to welcoming you back to the hotel.Kind regards,Gem Guest Relations Team

8/10 Udmærket

Jayne

Rejste med partner
Synes godt om: Rengøring, service og personale
A very good stay but room could have beeb bigger for the price. Breakfast very good, plenty of choice.
Overnattede 1 nat i februar 2024
Svar fra Gem Hotels den 22. feb. 2024
Dear Guest, Thank you for your kind feedback after your recent stay at Fitzrovia Hotel. We are very happy that you enjoyed your stay with us and it is pleasure to know that our guest are pleased staying with us. We appreciate your feedback and we very much look forward to welcoming you again to our hotel.Kind regards,Guest Relations Team

8/10 Udmærket

Peter

Overnattede 1 nat i februar 2024
Svar fra Gem Hotels den 22. feb. 2024
Dear Guest, Thank you for your positive score after your stay at the Gem Hotels. We hope that your experience and time with us was enjoyable. We would like to warmly welcome you to the Gem in near future.Kind regards,Guest Relations Team.

4/10 Dårligt

Stuart

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Gem Hotels den 12. feb. 2024
Dear Guest, Thank you for choosing to stay with us at The Langham Court Hotel and we hope to make your unsatisfactory moment into a satisfactory one in your next visit. We look forward to welcome you back.Kind regards,Guest Relations Team.

8/10 Udmærket

Pat

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Handy Location
Great location, service is excellent. Like many hotel rooms in London they are very small. We were in a basement room which was quite noisy as we were close to the breakfast room. It was also quite a warm room but, overall it was OK.
Overnattede 1 nat i februar 2024
Svar fra Gem Hotels den 12. feb. 2024
Dear Guest, Thank you for sharing your experience with us! We take pride in our location, and we're glad that you appreciated it and we are so lucky to have our guest appraisals. We also appreciate your additional feedback about the room, which will be shared with our team for improvements where necessary. Once again, we thank you for your review and we hope to serve you the best in the future.Kind regards,Guest Relations Team.

6/10 Okay

Thomas

Overnattede 2 nætter i februar 2024
Svar fra Gem Hotels den 9. feb. 2024
Dear Guest, Thank you for your positive score after your stay at the Gem Hotels. We hope that your experience and time with us was enjoyable. We would like to warmly welcome you to the Gem in near future.Kind regards,Guest Relations Team

6/10 Okay

Fredrik

Overnattede 2 nætter i februar 2024
Svar fra Gem Hotels den 9. feb. 2024
Dear Guest, Thank You for your positive rating for your stay with us at the Langham Court Hotel and we are pleased that you had a great stay. We would like to tell you that our doors are always open to you in the future.Kind regards,Guest Relations Team.

4/10 Dårligt

Mina

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
I would never suggested staying here because of the condition of the room and the terrible beds. I couldn’t believe it felt like sleeping on a box spring. And the linens were stained and torn. Absolutely no frills. But the staff was excellent!
Overnattede 3 nætter i januar 2024
Svar fra Gem Hotels den 4. feb. 2024
Dear Guest, Thank you for your review and we regret that your expectations were not satisfied. Please accept our apologies for any inconvenience and embarrassment which may have been caused. We thank you for bringing this matter to our attention, and please be assured that your concerns relating to housekeeping issues are being addressed with the relevant personnel. Your feedback is invaluable, and we'll be reviewing these aspects to improve our services.Your comfort is essential to us, and we'll make every effort to rectify these concerns for a more pleasant stay in the future.Kind regards,Guest Relations Team.

10/10 Fremragende

Frederic

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay at Langham court hotel
Accueil chaleureux. Personnel disponible, à l’ecoute. Petit hotel bien placé et calme. Je recommande
Overnattede 3 nætter i januar 2024
Svar fra Gem Hotels den 4. feb. 2024
Dear Guest, Thank you very much for giving us a perfect rating and for recommending our hotel. We're thrilled that our team could enhance your stay and that you found our hospitality excellent and accommodating. We’re also delighted to hear that you found our location quiet and convenient and we all be extremely happy to serve you once again in the future.Kind regards,Guest Relations Team

10/10 Fremragende

Bea

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient for shopping & the Dominion theatre. Continental breakfast was superb. Found the heating control panel to the room a little difficult to operate but got there in the end.
Overnattede 1 nat i januar 2024
Svar fra Gem Hotels den 30. jan. 2024
Dear Guest, Thank you for sharing this amazing review after your experience at the Langham Court Hotel. We are delighted to hear that you enjoyed your stay, our location and services. We appreciate your feedback about the control panel and will share your comments with the team for review and action. We very much look forward to welcoming you again to our hotel. Kind regards,Guest Relations Team

10/10 Fremragende

Ginette

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Gem Hotels den 30. jan. 2024
Dear Guest, Thank you for letting us know you had a great stay through our full score - we love hearing from our guests and feedback such as yours will be sure to put some smiles on faces. We hope to welcome you back soon!Kind regards,Guest Relations Team.

8/10 Udmærket

Martin, Vårgårda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Gem Hotels den 30. jan. 2024
Dear Guest,Thank You for your positive rating for your stay with us at the Langham Court Hotel and we are pleased that you had a great stay. We would like to tell you that our doors are always open to you in the future.Kind regards,Guest Relations Team.

6/10 Okay

Verificeret rejsende

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024
Svar fra Gem Hotels den 30. jan. 2024
Dear Guest, Thank you for your positive score after your stay at the Gem Hotels. We hope that your experience and time with us was enjoyable. We would like to warmly welcome you to the Gem in near future.Kind regards,Guest Relations Team.

8/10 Udmærket

Ann

Rejste med familie
Synes godt om: Rengøring, service og personale
Trevligt hotell, mitt i London. Nära till allt. Dock lite hårda sängar och kallt på rummet.I övrigt bra
Overnattede 6 nætter i januar 2024
Svar fra Gem Hotels den 24. jan. 2024
Dear Guest, Thank you for taking the time to share your recent experience at Gem Hotel. We’re delighted to hear that you found us convenient and enjoyed the proximity to nearby attractions, and we always take pride in our location. We're also sorry for the inconvenience caused by the mattress, and we assure you that your comments has been shared with our management team for improvements. Your comfort is essential to us, and we'll make every effort to rectify these concerns for a more pleasant stay in the future.Kind regards,Guest Relations Team.

8/10 Udmærket

Peter

Overnattede 2 nætter i januar 2024
Svar fra Gem Hotels den 24. jan. 2024
Dear Guest, We very much appreciate you taking the time to complete a guest survey and it is always a pleasure to receive a positive full score. We look forward to welcoming you back to stay with us very soon.Kind regards.Guest Relations Team.