Dear Christina,Your feedback is highly valued as it helps us in our continuous effort to enhance our guest experience. We are sorry to hear about the noise disturbances you encountered during your stay with us at the Euston Square Hotel. We're glad to hear that our staff were able to leave a positive impression on you. They always strive to ensure our guests feel welcomed and comfortable. We hope that despite your recent experience, we will have another opportunity to welcome you back for a more enjoyable and peaceful stay in the future.Best regards,The Guest Experience Team

Dear Guest,Thank you for taking the time to provide feedback about your stay with us. We apologise that your stay did not meet your expectations and we regret any inconvenience caused. We are always looking for ways to improve our services, and your feedback is invaluable in helping us achieve this goal.Best regards,The Guest Experience Team

Dear Teddy,We're delighted to hear you had a good experience with us at the Euston Square Hotel. It's great to hear that the recent renovation of our rooms contributed to your overall satisfaction, despite the unconventional basement location.Our in-house Mexican restaurant MXO takes pride in delivering quality meals, and we're thrilled you enjoyed your dinner. We've noted your feedback regarding the breakfast and we always strive to improve our services based on guest feedback.Thank you once again for sharing your thoughts. We look forward to welcoming you back in the future for another pleasant stay.Best regards,The Guest Experience Team

Dear Louise,Thank you for staying with us at the Euston Square Hotel. We are sorry to hear that your stay was not completely satisfactory. We strive to provide our guests with the utmost comfortable experience and it is regretful that we did not do so for you. Our team would like to extend their apologies and take this as valuable feedback into consideration for our future service. Would you be willing to share any further details about your stay so that we can understand how we can improve in the future? We look forward to hearing from you.Best regards,The Guest Experience Team

Dear Fance,It's a pleasure to hear that our location at Euston Square Hotel has met your expectations and you enjoyed the vicinity to shopping, cafes, and restaurants. We take pride in offering our guests easy access to various transport options.However, we are sincerely sorry to hear about your experience with our staff. It is always our aim to provide genuine, warm and friendly service to our valued guests. Your comment regarding the service you received does not reflect the high level of hospitality we strive to maintain.We appreciate your feedback as it helps us to improve our services. We hope to have an opportunity to serve you better on your next visit.Best regards,The Guest Experience Team

Dear Thomas,We acknowledge your feedback about your recent stay at Euston Square Hotel. It's disheartening to read that the size of the bed didn't meet your expectations and impacted your overall experience.Our mission is to ensure all our guests enjoy every aspect of their stay. We are glad you found other parts of your visit satisfactory and we hope it compensated for the inconvenience.Your feedback is certainly a valuable one as it helps us to understand the perspectives of our valued guests. We hope for another opportunity to serve you better in the future.Best regards,The Guest Experience Team

Dear Guest,We have taken note of your comments regarding your recent stay at Euston Square Hotel. We are sorry to hear that your experience did not live up to your expectations, particularly with regards to the bathroom lighting and our staff.We strive to create a welcoming and relaxing environment and we apologise if this is not what you experienced. Your feedback is invaluable in our continued efforts to improve our guest experience.With kind regards,The Guest Experience Team

Dear Linda,It was a delight to read about your positive experience at Euston Square Hotel. We are thrilled to know that our strategic location was convenient for your travels.We take pride in maintaining our rooms to the highest standard, and we're pleased to hear that you found your room to be clean, comfortable, and well-equipped. Your kind comments about our recent renovations are greatly appreciated.We're also glad that you didn't experience any noise disruptions during your stay. We always aim to ensure a peaceful environment for our guests to relax in.Most importantly, we're delighted to hear that our staff made such a positive impression. Our team strives to provide a welcoming atmosphere and offer assistance wherever needed.Thank you for choosing Euston Square Hotel for your stay. Your feedback is invaluable to us.Best regards,The Guest Experience Team

Dear Kathrine,Thank you for your review, we appreciate you sharing your experience. We are pleased that you enjoyed your stay. We hope to welcome you back for another great stay in future. Best regards, The Guest Experience Team

Dear Dorte, Thank you for your great review, we appreciate you sharing your experience. We are very happy that you enjoyed our breakfast and great coffee, and found our location convenient for travel to football matches. We look forward to welcoming you for another great stay soon. Best regards, The Guest Experience Team

Dear Carina, Thank you for scoring us 8 out of 10. We hope you enjoyed your stay. We hope to welcome you back again soon. Best regards,

Hi Andre, Many thanks for the 4* rating - it's such a delight knowing that you enjoyed your stay with us. We hope to welcome you back again soon. Best wishes, Melis

Dear Isabella,We're delighted to hear that you found our location convenient for your needs. It's great to know that you had easy access to both the train station and nearby restaurants. At Euston Square Hotel, we aim to provide our guests with an ideally situated base from which to enjoy all that the city has to offer. We hope to welcome you back soon for another enjoyable stay.Best regards,The Guest Experience Team

Dear Leonard,We're delighted to hear that you appreciated our prime location and found our facilities, including the lift, convenient. Your positive feedback is what motivates us to continuously strive for excellence. We're truly glad your stay at the Euston Square Hotel was satisfactory and we look forward to welcoming you back in the future.Best regards,The Guest Experience Team

Dear Jennifer,We are so pleased to hear that you found our location convenient and our rooms to your liking. It's always wonderful to know that our guests had a comfortable stay and were well-accommodated. Your kind words regarding our staff are greatly appreciated as well. Their dedication to providing exceptional service is what makes our hotel stand out. We look forward to the opportunity of welcoming you back to Euston Square Hotel in the future.Best regards,The Guest Experience Team

Dear Guest,It's encouraging to hear that you found our hotel to your liking. We pride ourselves on creating a welcoming environment for all of our guests. Regarding your concern about the presence of flags in the lobby, we want to assure you that Euston Square Hotel is committed to providing a comfortable space for all guests. We strive to maintain an atmosphere that is focused solely on hospitality and service. It's a shame that you did not try our Italian restaurant.Please accept our apologies for any discomfort you may have experienced during your stay due to some flags. We hope to have another opportunity to serve you in the future and to provide you with an even better experience at our hotel.Best regards,The Guest Experience Team

Dear Eiji,Your succinct feedback is appreciated. We're delighted to hear that you found our hotel's location to be convenient. At Euston Square Hotel, we aim to provide a smooth and comfortable experience, and our prime location is a part of that commitment.Your satisfaction is important to us, and we hope to welcome you back in the future.Best regards,The Guest Experience Team

Dear Anja,We are pleased to hear that you found our location convenient and appreciated the daily freshness of our towels. Your comments about the overall cleanliness of our facility are also much appreciated. However, it's concerning to hear about the issues you encountered with the bathroom. Such feedback is invaluable and helps us better understand where improvements are needed. While we cannot make specific promises about changes, your feedback has been noted and will be communicated to the relevant teams. We strive to make sure every guest has an optimal experience and your comments help us in this endeavor.We look forward to welcoming you back to Hotel Euston Square Hotel and providing you with a superior experience.Best regards,The Guest Experience Team

Dear Daniel,It's wonderful to hear that you found our location to be convenient and your stay comfortable. We strive to provide all our guests with an ideal experience in a welcoming environment. Your feedback reaffirms the hard work we put in every day.Should you visit us again, we look forward to welcoming you back for another great stay at Euston Square Hotel.Best regards,The Guest Experience Team

Dear Brian,Your feedback regarding your recent stay at Hotel Euston Square Hotel is highly valued. The architectural choice of using opaque glass walls in our bathrooms aims to provide a modern and sleek aesthetic to our rooms. We understand, however, that this might not align with everyone's preferences. We are truly sorry to hear that this design aspect influenced your overall experience. Please note, your comfort and satisfaction are of utmost importance to us. Should you decide to give us another chance in the future, please do not hesitate to let us know if you have any specific preferences or requirements. We will do our utmost to accommodate them. Best regards,The Guest Experience Team

Dear Kelly,It is heartening to hear that you found our hotel to be reasonably priced and appreciated the array of transportation options and restaurants nearby. We are indeed located in a vibrant area, offering various culinary delights and efficient connectivity, which many guests, like yourself, find convenient.Your satisfaction is our main priority, and it's wonderful to know we were able to meet your expectations.We look forward to welcoming you back to Euston Square Hotel in the future. Best regards,The Guest Experience Team

Dear James,It brings us immense pleasure to know that your experience at Euston Square Hotel was marked as 'good'. Our team always strives to provide the best possible services to our esteemed guests.We sincerely hope that you remember us for your future lodging needs and we promise to deliver the same level of comfort and satisfaction.Best regards,The Guest Experience Team

Dear James,It's wonderful to hear that you found your stay at Euston Square Hotel to be perfect and that you'd choose us again for your future visits. We strive to provide our guests with comfortable and enjoyable experiences.We note your feedback regarding the room size and the few marks on the walls. While our room sizes vary and some are compact to provide value for the location, we will certainly keep your feedback in mind. It is our pleasure to host you and we look forward to welcoming you back in the future. Best regards,The Guest Experience Team

Dear Craig,We are thrilled to hear that you had an excellent experience at the Euston Square Hotel. Your satisfaction is our top priority and we are pleased to have met your expectations. Your positive feedback encourages us to continue striving for the highest standards of service. We look forward to having the opportunity to welcome you back on your next visit.Best regards,The Guest Experience Team

Dear Kristen, We are truly sorry to hear that your stay did not meet your expectations. Here at Euston Square Hotel, we strive for our guests to have a comfortable and enjoyable experience. Your comments regarding the condition of the room and the cleanliness of the bathroom have been noted. We're truly sorry if this caused any inconvenience during your stay. We would also like to apologise for any misunderstanding regarding the cancellation policy. We value your feedback as we are always looking for ways to improve our services and the guest experience. We hope we can welcome you back in the future and provide a more positive experience.Best regards,The Guest Experience Team

Dear Thanawat,Your kind words are truly encouraging. We're thrilled to hear that your stay at Euston Square Hotel was excellent. It's our ongoing commitment to ensure the comfort and satisfaction of all our guests. Your positive feedback is a testament to our efforts and we're grateful for it. We look forward to welcoming you again in the near future.Best regards,The Guest Experience Team

Dear Jessica,Your detailed review of Euston Square Hotel is highly appreciated. It's delightful to learn that our strategic location and friendly staff were beneficial to your experience.We acknowledge your comments about the noise and the privacy of the bathrooms. It's a delicate balance to maintain the hotel's design and the comfort of our guests, and we apologise if any aspect didn't meet your expectations. We also note your thoughts on the mattresses' comfort - we strive for our guests to have a restful stay and your feedback is important to us.Despite the mentioned issues, we're glad to know you found the hotel comfortable and well-situated for exploring the city. We hope to welcome you back for another stay at Euston Square Hotel in the future, promising to deliver an even better experience.Best regards,The Guest Experience Team

Dear Gisela,It's delightful to hear that you found our location to be advantageous, particularly for your travel needs. However, we are genuinely sorry to hear about your experience with our room size. Our aim at Euston Square Hotel is to ensure the comfort and satisfaction of every guest. We understand that comfort can mean different things to different people, and we strive to accommodate a variety of needs. We are sorry if we fell short in meeting your expectations in this regard.We recommend for future visits to enquire about our different room types, as some offer more space than others. We would be more than happy to assist you in finding a room that suits your needs.Thank you for sharing your experience. Your feedback helps us understand where we can make improvements. Best regards,The Guest Experience Team

Dear Mike,We regret to hear that your recent stay at Euston Square Hotel did not meet your expectations. It's unfortunate that some elements of your stay, such as the room size and water temperature, caused discomfort. Our hotel offers a variety of rooms sizes, tailored to meet differing guest needs and budgets. We understand the importance of a comfortable environment and we strive to ensure that each guest has an enjoyable stay. We are sorry to hear about your experience with the view from your room. We do have rooms that offer different views and we would be more than happy to assist you in selecting a room that better suits your preferences in the future.We value your feedback and will continue to strive for excellence in all areas of our hotel service.Best regards,The Guest Experience Team

Dear Hayan,We are delighted to know that you found your stay at Euston Square Hotel to be pleasant and enjoyable. It is our constant endeavour to deliver high standards of service to ensure our guests have a memorable experience.We look forward to welcoming you back for more memorable stays.Best regards,The Guest Experience Team

Dear SHINJI,We are thrilled to hear that you had an excellent experience at the Euston Square Hotel. Your satisfaction is our top priority and we are pleased to have met your expectations. Your positive feedback encourages us to continue striving for the highest standards of service. We look forward to having the opportunity to welcome you back on your next visit.Best regards,The Guest Experience Team

Dear Hilary,Thank you for sharing your thoughts about your recent stay with us at Euston Square Hotel. We're delighted to read about your positive interactions with our staff and that you found our entrance area pleasing.Your remarks regarding our rooms' size and breakfast have been heard. It is important for us to understand our guests' experiences so we can strive to provide better services. We're sorry to hear that you found the room small and the breakfast options limited. Concerning the issue with the water temperature in the shower, we extend our sincerest apologies. We aim to provide a seamless experience for all our guests, and clearly, we missed the mark in this case.We appreciate your feedback as it helps us to understand where we can make improvements to our services. We hope to have the opportunity to welcome you back in the future when we can show you our commitment to providing a comfortable and satisfying experience.Best regards,The Guest Experience Team

Dear Awfa,We acknowledge your comment regarding the size of our rooms. At Hotel Euston Square, we strive to provide a range of room options to accommodate various guest preferences and requirements. While some of our guests prefer the cosiness and intimate appeal of our smaller rooms, we understand that others may require more space. Your feedback is valuable and we appreciate your perspective. It helps us understand our guests' preferences better and assists us in our continuous efforts to enhance our service.Best regards,The Guest Experience Team

Dear Abel,We're delighted to learn of your satisfaction regarding the service provided during your stay at Hotel Euston Square. Our team strives for excellence and your words are an encouragement to us.Regarding your feedback about the room size, our hotel features different room types to cater to varying preferences. On your next visit, it would be our pleasure to assist you in choosing a room that perfectly fits your needs.We look forward to welcoming you back in the near future.Best regards,The Guest Experience Team

Dear Ruggero,Your feedback is extremely important to us, and we are genuinely sorry to hear about the inconveniences you encountered during your stay. We are committed to providing our guests with the best possible service, and it's disheartening to learn that we fell short on this occasion.Our team is comprised of dedicated professionals who strive to create a warm and welcoming environment for our guests. It's unfortunate that you did not experience this, particularly from our night receptionist. We will certainly take your comments into account as we work to improve.We also regret the issues you encountered with the hot water and luggage storage, as well as the room allocated to you. These matters will definitely be looked into.Despite these issues, it's heartening to know that you appreciated our hotel amenities and the work of our cleaners. We believe in the potential of Hotel Euston Square and are committed to making each guest's stay as comfortable and enjoyable as possible.We hope that you will consider staying with us again, so we can demonstrate our commitment to providing excellent service and accommodations.Best regards,The Guest Experience Team

Dear Niall,Your comments regarding your recent visit to Euston Square Hotel are greatly valued. We're delighted to hear that you found our location convenient, with easy access to both Euston and St Pancras stations.Apologies for any inconvenience you experienced with the shower. Your feedback is instrumental in helping us enhance our guest experience. We're also glad to hear that our reception staff were able to make your stay more comfortable by offering an early check-in.Once again, thanks for sharing your experiences, and we hope your next visit will be even more enjoyable.Best regards,The Guest Experience Team

Dear Mark, We regret to hear about your recent experience at our hotel. It is our intention to provide a peaceful and comfortable stay for all our guests, and we apologise if this was not met during your visit.Your feedback regarding the issue with the fire door is invaluable. While we cannot directly address the situation, we want to assure you that creating an environment conducive to rest is a priority for us. We understand the importance of a good night's sleep and apologise for any inconvenience caused. We hope that despite this setback, you will give us another opportunity to serve you better in the future and provide the quality experience that we strive for.Best regards,The Guest Experience Team

Dear Scott,It is disheartening to learn that your recent stay with us did not meet your expectations. Your remarks about the lengthy check-in process and the noise emanating from the air conditioning unit in your room have been duly noted. In a similar vein, we acknowledge your observations about the television and the quality of service you received in our restaurant.Our mission is to provide a comfortable, enjoyable experience for all our guests. We deeply regret if you felt our staff did not express this adequately. Your feedback is essential as it helps us to understand where we can make improvements.We hope that you will consider giving us another opportunity to serve you better in the future. We believe that every experience at our hotel should be memorable for the right reasons.Best regards,The Guest Experience Team

Dear Alyssa,It is a delight to hear that you had a pleasant stay with us. Our team at Euston Square Hotel prides itself on providing excellent service, and we're glad to learn that you found them friendly and helpful. Our location indeed offers the convenience of easy access to various attractions and metro stops, and we're pleased that this added value to your visit.It brings us great joy to know that we could provide an experience that would make you choose us again for your stay. We're looking forward to welcoming you back during your next visit.Best regards,The Guest Experience Team

Dear Hemant,We deeply regret to hear about your experience with the lack of hot water during your stay. We understand the inconvenience that this may have caused and we sincerely apologise. We strive to provide a comfortable and convenient experience for all of our guests and we will take your feedback into account. We hope to welcome you back in the future and provide a more positive experience.Best regards,The Guest Experience Team

Dear Douglas,We're thrilled to hear such positive feedback regarding our staff. We strive to deliver excellent customer service at Euston Square Hotel, and we're glad to learn that our team made such a great impression. We look forward to welcoming you back soon.Best regards,The Guest Experience Team

Dear Andreas,We deeply regret to hear about the issues you faced during your stay. It's our utmost priority to provide a comfortable environment for our guests and we apologise if this was not reflected in your experience. We are investigating the issues you mention and rest assured that we will fix any problems. It's also heartening to hear that you found our location convenient and our staff friendly and helpful. We appreciate your feedback as it helps us strive for improvement. We hope that you will give us another opportunity to serve you better in the future.Best regards,The Guest Experience Team

Dear Tina,We are sorry to hear that your experience at Euston Square Hotel was only fair. We aim to provide an exceptional experience for all of our guests. Your feedback is valuable as it helps us understand where we can make improvements. We would be grateful for the opportunity to serve you better in the future.Best regards,The Guest Experience Team

Dear Helena van,Thank you for sharing your feedback. We're glad to hear that you found our hotel suitable for your needs. We strive to provide a comfortable and convenient stay for all of our guests. We look forward to welcoming you back to Euston Square Hotel for another restful stay in the future.Best regards,The Guest Experience Team

Dear Ryan Gibson,Thank you for sharing your feedback. We are glad to hear that overall, you had a good experience staying with us. We regret any confusion regarding our laundry services and appreciate your understanding. Your feedback will help us to improve our communication regarding our amenities. We look forward to welcoming you back to Euston Square Hotel in the future.Best regards,The Guest Experience Team

Dear Simon,Thank you for your review. We're delighted to hear that you appreciated our hotel's convenient location near Euston Station. We strive to offer our guests the best possible experience and we're glad to hear that we met your expectations. We look forward to welcoming you back to Euston Square Hotel in the future.Best regards,The Guest Experience Team

Dear Jennifer,We're delighted to hear that you enjoyed your stay at Euston Square Hotel and appreciated our prime location, with its easy access to the tube. We're also pleased that we could accommodate your early check-in request, as we strive to make our guests' stay as comfortable as possible. Thank you for sharing your experience with us. We look forward to welcoming you back on your next visit to London.Best regards,The Guest Experience Team

Dear Tanya,Thank you for your positive review. We're delighted to hear that you appreciated our convenient location and found our staff to be helpful and friendly. We strive to provide our guests with excellent service and your feedback makes all our efforts worthwhile. We look forward to welcoming you back to Euston Square Hotel in the future.Best regards,The Guest Experience Team