Udendørsområde

Anmeldelser af Crowne Plaza London - Kings Cross, an IHG Hotel

4 out of 5
Crowne Plaza London - Kings Cross, an IHG Hotel
1 Kings Cross Road, London, England

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 396 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 367 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 147 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 51 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 41 af i alt 1002 anmeldelser" "

8,8/10

Rengøring

8,4/10

Service og personale

8,2/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Simon

Overnattede 4 nætter i februar 2024
Svar fra Ciara den 22. feb. 2024
Dear Simon,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.Glad to hear your overall stay with us was good.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Ciara ZelazowskaGuest Services manager

8/10 Udmærket

Mads

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra Janith De Silva, Guest Services Manager den 18. feb. 2024
Dear Valued Guest, Greetings from Crowne Plaza, Kings cross, London!We are absolutely delighted that you enjoyed the ‘Crowne Plaza’ experience. Positive feedback makes our efforts worthwhile and inspires our team to strive to achieve higher levels of guest satisfaction and delight. It was a privilege having you with us and thank you for taking your time to review Crowne Plaza.Thank you and Best Regards,

6/10 Okay

Thomas

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Dejligt hotel, men ekstremt varmt over det hele, også på værelset hvor man ikke kunne skrue ned for varmen, eller åbne vinduet.
Overnattede 2 nætter i december 2023
Svar fra Aneta den 16. dec. 2023
Dear Thomas,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza LONDON - KINGS CROSS.I would like to start by apologizing to you for not meeting your expectations. It’s unfortunate we were not able to resolve the issue with the room being too hot. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.Kind regards,Aneta Debosz Assistant Front Office Manager

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Ok hotel med god service
Ok ophold med god service, med små værelser med meget lidt plads og koldt badeværelse.
Overnattede 4 nætter i oktober 2023
Svar fra Janith De Silva, Guest Services Manager den 7. nov. 2023
Dear Valued Guest, Greetings from Crowne Plaza, Kings cross, London!Thank you very much for sharing your experience about Crowne Plaza Hotel. We have taken note of the concern raised and will ensure that the same is shared with the team to take necessary action wherever possible. Looking forward to welcoming you back at the Crowne Plaza soon!Thank you and Best Regards,

8/10 Udmærket

Ruben

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring
God beliggenhed, god morgenmad, knap så rent.
Et fint hotel, god beliggenhed, morgenmad i den gode ende, små værelser, ikke helt rent, lukket for svømme faciliteter. Hold jer langt væk fra restauranten, den er virkelig dårlig. Morgenmaden er i den gode ende med mulighed for at bestille frisk omelet eller pandekager. De praler lidt for meget med rengøringen i forhold til hvad de leverer. Personalet i receptionen er meget serviceminded.
Overnattede 8 nætter i august 2023

10/10 Fremragende

Kristine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel
Very nice hotel with great breakfast and good service. Location was fine, only 10min walk to Kings Cross station.
Overnattede 3 nætter i april 2023

8/10 Udmærket

Steen Helge

Overnattede 2 nætter i februar 2023

10/10 Fremragende

Line

Overnattede 3 nætter i januar 2023

6/10 Okay

Mette

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i december 2022

8/10 Udmærket

Jacob

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Superfint hotel. Gode værelser og gode faciliteter.
Overnattede 5 nætter i juli 2022

10/10 Fremragende

Torben

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Blev taget godt imod ved indtjekning og personalet var meget venlige og hjælpsomme. Værelset var pænt og rent. Der var ok afstand til metro ca. 800 m.
Overnattede 4 nætter i juli 2022

10/10 Fremragende

Bjarne

Overnattede 2 nætter i juni 2022

8/10 Udmærket

HORST EWALD

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Godt hotel med dejlig morgenmadsbuffet. Ligger lidt afsides for seværdigheder. Men bemærk det fine lokale område 500 meter, med gågade, længere oppe.
Overnattede 3 nætter i maj 2022

6/10 Okay

Bo Helmer

Overnattede 1 nat i maj 2022

10/10 Fremragende

Alaa

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2022

6/10 Okay

Verificeret rejsende

Rejste i en gruppe
Super dårlig lugt på værelset på grund af fugt i gulvet fra badeværelset. Bad om en ekstra dyne, så vi ikke skulle ligge med en dobbeltdyne. Den kom aldrig. Ellers OK.
Overnattede 2 nætter i februar 2022

2/10 Forfærdeligt

Mette

Synes ikke om: Rengøring, service og personale
Overnattede 1 nat i februar 2022

2/10 Forfærdeligt

Mette

Overnattede 1 nat i februar 2022

8/10 Udmærket

Andrea Carla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i november 2021

8/10 Udmærket

Gitte

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2020
Svar fra Florentina den 8. mar. 2020
Thank you so much for your review

10/10 Fremragende

Betina

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2020
Svar fra Florentina den 27. feb. 2020
Many thanks for the perfect rating. We look forward to welcoming you back to our hotel in the nearest future. Best Regards, Florentina Guest Services Manager

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Udemærket overnatningssted. Lidt i gåafstand til undergrundsbane mm.
Overnattede 4 nætter i februar 2020
Svar fra Gennaro den 17. feb. 2020
Dear Anonymous, Thank you very much for your review and score. We are pleased to know that you found the accommodation excellent. Looking forward to your next visit. Regards, Gennaro Neto - Guest Services Manager

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Service og personale, faciliteter
Hotellet er i et godt tilstand og har gode værelser. Morgen er også fint. Til gengæld er der dårlig isolering - man kunne høre, når man er i bad (naboværelse). Endvidere lugter det gammelt røg når man er på badeværelse.
Overnattede 1 nat i februar 2020
Svar fra GN den 11. feb. 2020
Dear Anonymous, Thank you very much for your 4-star rating. We are pleased to know that you really liked the hotel location and the room. Looking forward to you next visit. Best Regards, Gennaro Neto Guest Services Manager

6/10 Okay

Tobie

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Begrænset pool
Pool kun åbnet begrænset tidsrum for børn hvilket var ret irreterende nu vi kom med børn der gerne ville svømme
Overnattede 1 nat i januar 2020
Svar fra BulentV den 5. jan. 2020
Dear guest, We really appreciate you kind feedback. We hope to welcome you again in the nearest future. Warm regards.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i december 2019
Svar fra BulentV den 22. dec. 2019
Hello, Thank you for your high score. Best regards,

10/10 Fremragende

Helene

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2019
Svar fra Bulent den 23. nov. 2019
Thank you for your amazing score.

8/10 Udmærket

Expedia

Rejste med familie
Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i oktober 2019
Svar fra Vahid den 31. okt. 2019
Dear Guest Thank you for staying with us, we appreciate your feedback. Kind regards Vahid saadati Guest Services Manager

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Not 4 stars
Hotellet er IKKE 4 stjerner. Receptionen og menneskerne er fantastisk søde og altid klar til at hjælpe. Men kvaliteten af værelserne er absolut ikke 4 stjerner. Dårlig TV pakke og dårligt internet. Man skal betale for at gå i poolen selvom man har betalt dyrt for hotellet i forvejen. Alt i alt, en fon oplevelse med IKKE 4 stjerne.
Overnattede 4 nætter i oktober 2019
Svar fra RobertoR den 24. okt. 2019
Dear Valued Guest, We are sorry to hear that some aspect of our product and service did not meet your expectations. We regret not being able to do more during your stay. We hope you will still considering staying with us again in the future. Best regards Roberto R Guest Services Manager

10/10 Fremragende

Anni Kielgast

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel
Vi var rigtig godt tilfredse med hotellet. Fint og stort værelse. Dejlig stille kvarter, med små sjove cafeer/butikker.
Overnattede 4 nætter i oktober 2019
Svar fra RobertoR den 24. okt. 2019
Dear Kielgast, great to hear from you. We really appreciate your kind words and 5 stars! We look forward to your return visit. Warm regards Roberto R Guest Services Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Dejligt hotel med fin service. Dog meget tynde vægge imellem værelserne og med støj den ene nat
Overnattede 3 nætter i oktober 2019
Svar fra Vahid den 21. okt. 2019
Dear Guest Thank you for staying with us, We appreciate your feedback, Kind regards Vahid Saadati Guest services manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super service, dejlig rent og hyggelig bar og restaurant.
Overnattede 4 nætter i oktober 2019
Svar fra Bulent V den 18. okt. 2019
Dear guest, thank you for posting this extremely positive feedback, we appreciate it. We hope to welcome you again in the not too distant future. Best regards

8/10 Udmærket

Lars

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i oktober 2019
Svar fra Vahid den 19. okt. 2019
Dear Lars Thank you for staying with us, we appreciate your feedback. Kind regards Vahid Saadatio Guest Services Manager

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hrrat
Overnattede 2 nætter i maj 2024
Svar fra Shaun den 22. maj 2024
Thank you for taking the time to share your wonderful feedback about your recent stay at Crowne Plaza Kings Cross. We are delighted to hear that you had a pleasant experience and that our team was able to make your stay memorable.At Crowne Plaza Kings Cross, we strive to provide exceptional service and comfort to all our guests, and it is gratifying to know that our efforts were appreciated. Your kind words about our [specific aspect, e.g., "accommodations," "service," "amenities," etc.] are particularly encouraging for our team.We look forward to welcoming you back to our hotel in the near future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Warm regards,Shaun MooreGeneral ManagerCrowne Plaza Kings Cross

8/10 Udmærket

Anna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Decent hotel in the nice neighborhood. Staff is super helpful. Room was very clean and comfortable. There’s a street with bunch of restaurants and cafes just a couple of blocks away.
Overnattede 2 nætter i april 2024
Svar fra Shaun den 14. maj 2024
Thank you for sharing your wonderful feedback about your recent stay at the Crowne Plaza Kings Cross. I am thrilled to hear that you found our hotel to be located in a nice neighborhood and that you had a comfortable and enjoyable experience.Our team takes great pride in providing exceptional service, and I am pleased to know that our staff were super helpful during your stay. It's also fantastic to hear that you appreciated the cleanliness and comfort of your room. We strive to ensure that each guest enjoys a spotless and cozy environment.I'm glad you had the opportunity to explore the vibrant local area and enjoyed the variety of restaurants and cafes just a couple of blocks away. Our location is indeed one of our many advantages, and it's great to know it added to your positive experience.Thank you once again for your kind words. We look forward to welcoming you back to the Crowne Plaza Kings Cross in the near future.Warm regards,Shaun MooreGeneral ManagerCrowne Plaza Kings Cross

8/10 Udmærket

Frederic

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tres bien. Proche king's Cross. Chambre tres propre.
Overnattede 4 nætter i maj 2024
Svar fra Shaun den 13. maj 2024
Thank you for taking the time to share your kind words about your recent stay at Crowne Plaza Kings Cross. It's truly delightful to hear that you had such a positive experience with us.Our team takes great pride in providing exceptional service and ensuring that every guest feels welcome and valued during their time with us. It's fantastic to know that we were able to meet your expectations and create a memorable stay for you.

2/10 Forfærdeligt

Netnaphit

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very tiny washrooms small rooms
Overnattede 3 nætter i maj 2024
Svar fra Janith De Silva, Guest Services Manager den 11. maj 2024
Dear Netnaphit, Greetings from Crowne Plaza, Kings cross, London!Thank you very much for sharing your experience about Crowne Plaza Hotel. We have taken note of the concern raised and will ensure that the same is shared with the team to take necessary action wherever possible. Looking forward to welcoming you back at the Crowne Plaza soon!

8/10 Udmærket

Alessio

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 3 nætter i maj 2024
Svar fra Shaun den 8. maj 2024
Thank you for gracing us with your last-minute decision to stay at our Crowne Plaza Kings Cross. Your spontaneous choice is truly appreciated, and we're delighted that you found comfort and satisfaction during your time with us.Here at Crowne Plaza Kings Cross, we're dedicated to creating memorable experiences for all our guests, whether planned or spontaneous. Your kind words encourage us to continue delivering the high standard of service we pride ourselves on.If there's anything else we can do to enhance your stay or if you have any special preferences, please feel free to let us know. Your comfort and satisfaction are our top priorities.We hope to have the pleasure of hosting you again soon, whether it's another spontaneous visit or a meticulously planned stay. Until then, safe travels and warm regards from all of us here at Crowne Plaza Kings Cross.Warm regards,

8/10 Udmærket

Mark

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff & good breakfast
Overnattede 2 nætter i maj 2024

8/10 Udmærket

GLENDA, Mundare

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Quite a ways from shopping and theatre district Small market area near by with lots of eateries Everything closes fairly early especially on a Saturday night
Overnattede 2 nætter i maj 2024
Svar fra Ciara den 4. maj 2024
Dear Glenda,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.There are plenty of choice of restaurants nearby down Exmouth Market, which is a few minutes’ walk away and the closing time for the shops and restaurants there is standard.We are also walking distance to the British Museum, Charles Dickens Museum, Transport Museum, and you can easily get to other attractions either by bus or train.The theatre district is only 15 minutes a car.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Ciara ZelazowskaGuest Services Manager

8/10 Udmærket

reza

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is new and very quiet. Room was clean and staff were helpful.
Overnattede 4 nætter i april 2024
Svar fra Janith De Silva, Guest Services Manager den 2. maj 2024
Dear Reza, Greetings from Crowne Plaza, Kings cross, London!Thank you for taking the time to share your experience of your stay at the Crowne Plaza Hotel. We are glad to hear that you had a comfortable stay and that you were fully satisfied with our services. It is very encouraging for us to receive positive feedback from our valued guests. We will be delighted to welcome you back to our hotel, shall your plans bring you to Crowne Plaza Hotel again in the future.Thank you and Best Regards,

8/10 Udmærket

Roseann

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Friendly,helpful hotel staff x excellent breakfast very well organised for such a big hotel. A longer walk from station to hotel than advised.
Overnattede 3 nætter i april 2024
Svar fra Janith De Silva, Guest Services Manager den 3. maj 2024
Dear Roseann, Greetings from Crowne Plaza, Kings cross, London!Thank you very much for visiting Crowne Plaza Hotel and we appreciate you taking the time to share your feedback with us. We are pleased to know that you have enjoyed your stay with us, and you were satisfied with our services and facilities.Your comments about our team members are really inspiring and will definitely be shared with our colleagues, to motivate them to continuously provide genuine hospitality service to all our guests. We look forward to seeing you again for another memorable experience at our hotel and, assuring you of our best attention and services at all times. Thank you and Best Regards,

10/10 Fremragende

ELISAVET

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent facilities and service, many places to visit (British Museum, Platform 9 & 3/4 Harry Poter, is about ten minutes' walk, bus stops everywhere around etc), marvellous breakfast, very clean rooms.
Overnattede 3 nætter i april 2024
Svar fra Shaun den 1. maj 2024
I hope this message finds you well. On behalf of the entire team at Crowne Plaza Kings Cross, I want to extend my sincere gratitude for your glowing review of your recent stay with us.It brings us immense joy to hear that you enjoyed our excellent facilities and service. Providing our guests with a comfortable and memorable experience is our top priority, and it's truly rewarding to know that we succeeded in doing so during your time with us.We are thrilled to hear that you found our location convenient and were able to explore nearby attractions such as the British Museum and Platform 9 & 3/4 from Harry Potter, both just a short stroll away. Our central location with easy access to bus stops further adds to the convenience of exploring the vibrant city of London.Additionally, we are delighted that you enjoyed our marvellous breakfast and found our rooms to be very clean. Maintaining high standards of cleanliness and providing a delicious breakfast selection are essential aspects of our commitment to excellence, and we are thrilled that you appreciated these efforts.Your kind words serve as motivation for our team to continue delivering exceptional service to all our guests. We are grateful for your appreciation and look forward to welcoming you back for another wonderful stay in the future. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Thank you once again for choosing to stay at Crowne Plaza Kings Cross. We can't wait to have the pleasure of hosting you again soon.Warm regards,

10/10 Fremragende

Mousstafa

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
The room is big,clean and have a comfortable bed.Quiet and very nice.
Overnattede 3 nætter i april 2024
Svar fra Shaun den 1. maj 2024
I hope this message finds you well. I wanted to personally thank you for taking the time to share your wonderful feedback about your recent stay at our hotel. My name is Shaun Moore, and I am the General Manager here at Crowne Plaza Kings CrossI am thrilled to hear that you had such a pleasant experience during your stay with us. It brings me great joy to know that you found your room to be spacious, clean, and equipped with a comfortable bed. Creating a peaceful and relaxing environment for our guests is one of our top priorities, and I am delighted that we succeeded in providing you with a quiet and pleasant atmosphere.Your kind words about our hotel mean the world to us, and they serve as a testament to the hard work and dedication of our team. We take great pride in delivering exceptional service and ensuring that every guest feels comfortable and well taken care of during their time with us.Thank you once again for choosing to stay at Crowne Plaza Kings Cross. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another enjoyable stay in the future. If there is anything we can do to make your next visit even more memorable, please do not hesitate to reach out to us.Warm regards,Shaun Moore

10/10 Fremragende

Joao

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Janith De Silva, Guest Services Manager den 29. apr. 2024
Dear Joao, Greetings from Crowne Plaza, Kings cross, London!Thank you for taking the time to share your experience of your stay at the Crowne Plaza Hotel. We are glad to hear that you had a comfortable stay and that you were fully satisfied with our services. It is very encouraging for us to receive positive feedback from our valued guests. We will be delighted to welcome you back to our hotel, shall your plans bring you to Crowne Plaza Hotel again in the future.Thank you and Best Regards,

10/10 Fremragende

Kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra Janith De Silva, Guest Services Manager den 28. apr. 2024
Dear Kevin, Greetings from Crowne Plaza, Kings cross, London!Thank you for taking the time to share your experience of your stay at the Crowne Plaza Hotel. We are glad to hear that you had a comfortable stay and that you were fully satisfied with our services. It is very encouraging for us to receive positive feedback from our valued guests. We will be delighted to welcome you back to our hotel, shall your plans bring you to Crowne Plaza Hotel again in the future.Thank you and Best Regards,

8/10 Udmærket

Joanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Actually one of my favourite hotels in London.
Overnattede 1 nat i april 2024
Svar fra Janith De Silva, Guest Services Manager den 22. apr. 2024
Dear Joanne, Greetings from Crowne Plaza, Kings cross, London!We are absolutely delighted that you enjoyed the ‘Crowne Plaza’ experience. Positive feedback makes our efforts worthwhile and inspires our team to strive to achieve higher levels of guest satisfaction and delight. It was a privilege having you with us and thank you for taking your time to review Crowne Plaza.Thank you and Best Regards,

10/10 Fremragende

bonnie, Edmonton

Rejste med partner
The rooms are spacious and very clean. Lots of amenites included. Very close to coffee places and pubs.
Overnattede 1 nat i april 2024
Svar fra Ciara den 21. apr. 2024
Dear BonnieThank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.Glad to hear your overall stay with us was good and you were happy with the amenities and our location.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Ciara ZelazowskaGuest Services Manager

10/10 Fremragende

Donna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hotel, excellent, friendly staff, only 10 mins walk to King's Cross. Bus 63 came regularly, the are also cabs about 4 mins from Kings Cross. Parking spaces are at the hotel.
Overnattede 2 nætter i april 2024
Svar fra Shaun den 20. apr. 2024
It sounds like you had a fantastic experience at the Crowne Plaza Kings Cross! It's always a pleasure to hear about friendly staff and convenient amenities. If you enjoyed your stay, leaving a review or mentioning your positive experience can be a great way to show appreciation. It seems like the hotel's location and transportation options made your visit even more enjoyable. If you plan to visit again, you know you have a reliable option for accommodation.

10/10 Fremragende

Vincenzo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quality of service is very good . Dining options in hotel are limited , however appreciate the possibility yo get uber delivery.
Overnattede 5 nætter i april 2024
Svar fra Janith De Silva, Guest Services Manager den 15. apr. 2024
Dear Vincenzo, Greetings from Crowne Plaza, Kings cross, London!Thank you very much for visiting Crowne Plaza and we appreciate you taking the time to share your feedback with us. While appreciating the positive endorsements, we have taken note of the concerns raised and will ensure that the same is shared with the team to take necessary action. We do hope that you will visit us again in the near future and look forward to serving you once again! Thank you and Best Regards,

10/10 Fremragende

Ed

Overnattede 3 nætter i april 2024