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Anmeldelser af 100 Queen's Gate Hotel London, Curio Collection by Hilton

5 out of 5
100 Queen's Gate Hotel London, Curio Collection by Hilton
100 Queens Gate, South Kensington, London, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 311 af i alt 602 anmeldelser" "
Bedømmelse på 8 − Udmærket. 154 af i alt 602 anmeldelser" "
Bedømmelse på 6 − Okay. 66 af i alt 602 anmeldelser" "
Bedømmelse på 4 − Dårligt. 42 af i alt 602 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 29 af i alt 602 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

8,2/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

6/10 Okay

Henning Kildegaard

Synes godt om: Rengøring
We're not coming back
Friendly but extremely perfunctory check in, we had booked two nights in a deluxe room for which we paid £593.00 which was below street level. and with a king size bed, but the king standard in the UK is obviously not the same as in the rest of the world, the width was about 165 maybe 170 cm in width, we tried to talk to them at the reception, but they were probably not solution oriented!
Overnattede 2 nætter i april 2023

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super oplevelse
Rigtig fine og rummelige værelser. Personalet var virkelig søde og servicemindede. Hotellet ligger i et trygt område tæt på indkøbsmuligheder og offentlig transport.
Overnattede 3 nætter i april 2023
Svar fra Allan den 3. jun. 2023
On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Sincerely

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2021

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel og venligt personale.
Rigtig fint hotel og venligt personale. Fine rene værelser, dog var det ikke mulogt at åbne vinduet...som var nok den eneste minus.
Overnattede 3 nætter i marts 2020

4/10 Dårligt

Benedicte

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Overnattede 2 nætter i november 2019

6/10 Okay

Sham

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Pros: Ideal location and cleanliness of room. Cons: Exceptionally small room, very poor soundproofing, terrible breakfast service and overpriced.
Overnattede 1 nat i maj 2024
Svar fra Tihomir Totev den 24. maj 2024
Dear Sham,Thank you for taking the time to review your experience at 100 Queens Gate and we appreciate the feedback given. We are delighted that you enjoyed your stay and please note we value the guest journey, noting the disappointment in that we had fallen short of your expectations in some areas during your stay with us. Please accept our sincerest apologies as it was never our intention to leave you with a less than favourable impression, and I assure you this is truly not indicative of the service levels that we pride ourselves with. The feedback received was shared with the relevant departments and please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

10/10 Fremragende

earl

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Reception and concierge staff very helpful
Overnattede 2 nætter i maj 2024
Svar fra Tihomir Totev den 22. maj 2024
Dear Earl,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Fremragende

Alejandro

Synes godt om: Overnatningsstedets tilstand og faciliteter
All
Overnattede 3 nætter i maj 2024
Svar fra Tihomir Totev den 22. maj 2024
Dear Alejandro,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Fremragende

Jennifer

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the room and the neighborhood. Would love to be back.
Overnattede 2 nætter i maj 2024
Svar fra Tihomir Totev den 22. maj 2024
Dear Jennifer,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Fremragende

Carissa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff at check-in were incredibly efficient and accommodating. They got us into our room early and since our room was a little tricky to find they showed us how to get there. They had even already taken our luggage to our room ahead of us. The first evening there was a plate of fresh fruit when we got back to our room and the mini-fridge always had two bottles of complementary water. I would absolutely stay here again.
Overnattede 7 nætter i april 2024
Svar fra Tihomir Totev den 16. maj 2024
Dear Carissa,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Udmærket

Helene

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
close to parks and attractions
Overnattede 2 nætter i maj 2024
Svar fra Tihomir Totev den 16. maj 2024
Dear Helene,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Fremragende

Feras, Apollo Beach

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra Tihomir Totev den 16. maj 2024
Dear Feras,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Udmærket

Bryce

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Tihomir Totev den 16. maj 2024
Dear Bryce,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Fremragende

Phetrapee

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was a nice experience to stay here
Overnattede 3 nætter i april 2024
Svar fra Tihomir Totev den 16. maj 2024
Dear Phetrapee,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Udmærket

Sarah

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall amazing property. Only feedback is the room had some form of weird noise and loud pipes. Sometimes woke us. If it wasn’t for that genuinely 10/10 in terms of location, room and overall hotel was stunning
Overnattede 4 nætter i april 2024
Svar fra Tihomir Totev den 16. maj 2024
Dear Sarah,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Fremragende

Monica

Rejste i en gruppe
This was BY FAR one of the ABSOLUTE BEST hotel experiences we have EVER had!! My friend and I have traveled together for over 30 years and have never experienced anything quite like this. The moment we got out of our car, our bags were magically swept away into the lobby. We felt like ALL the employees were tripping over each other trying to make us happy. We were treated like celebrities from the second we got there. The breakfast and high tea were AMAZING and my favorite part was my server, Sadman. I have a LOT of food allergies and he made sure I could not only eat, but eat VERY well for my entire stay. PLEASE GIVE THAT MAN A RAISE!! The bar downstairs is someplace I would travel far, to experience again!! We can’t wait to come back!!
Overnattede 2 nætter i april 2024
Svar fra Tihomir Totev den 16. apr. 2024
Dear Monica,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Fremragende

Brian

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay, but make sure to ask for a room not on ground floor (it’s noisy in morning)
Overnattede 3 nætter i april 2024
Svar fra Tihomir Totev den 9. apr. 2024
Dear Brian,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Fremragende

Jayen, Monroe

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely property in a very convenient location near south Kensington station. Staff was fantastic. Extremely polite and helpful. A true delight. Would certainly recommend it
Overnattede 2 nætter i marts 2024
Svar fra Tihomir Totev den 2. apr. 2024
Dear Jayen,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Udmærket

MARICELA

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
In general pretty nice, liked a lot, however the room is ver y small Great service, great internet, pretty nice breakfast, nice calm neighborhood.
Overnattede 3 nætter i marts 2024
Svar fra Tihomir Totev den 1. apr. 2024
Dear Maricela,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Fremragende

Debruyn

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Simply spectacular hotel.
Overnattede 3 nætter i marts 2024
Svar fra Tihomir Totev den 1. apr. 2024
Dear Debruyn,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Fremragende

Amelia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect stay
Overnattede 1 nat i marts 2024
Svar fra Tihomir Totev den 1. apr. 2024
Dear Amelia,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Fremragende

Charlotte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Tihomir Totev den 20. mar. 2024
Dear Charlotte,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
100 queens gate hotel is quintessential of London. The architecture of the property to the interior is very well thought out. The staff is unbelievably friendly and, accommodating. The bed mattress could’ve been better, it felt hard.
Overnattede 1 nat i marts 2024
Svar fra Tihomir Totev den 13. mar. 2024
Dear David,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Udmærket

Oğuzhan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Breakfast service can be improved. Otherwise great experience.
Overnattede 10 nætter i februar 2024
Svar fra Tihomir Totev den 12. mar. 2024
Dear Oguzhan,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards

10/10 Fremragende

Mattéo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Très bien
Overnattede 2 nætter i marts 2024
Svar fra Tihomir Totev den 8. mar. 2024
Dear Matteo,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Fremragende

Kizzy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely stay in a lovely hotel! Very informative staff. Friendly and welcoming place.
Overnattede 1 nat i marts 2024
Svar fra Tihomir Totev den 5. mar. 2024
Dear Kizzy,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Fremragende

Jean Paul

Overnattede 1 nat i marts 2024
Svar fra Tihomir Totev den 5. mar. 2024
Dear Jean Paul.On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel. Friendly team and rooms presented well. The ESQ bar is excellent.
Overnattede 2 nætter i februar 2024
Svar fra Tihomir Totev den 5. mar. 2024
Dear James,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Fremragende

Monique

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I am a Hilton Honors member so I have come to expect exceptional service from Hilton and Hilton affiliates. My stay at this hotel was exactly what I had hoped it would be. The staff are professional as expected but what was above and beyond the usual experience is how warm and welcoming they were. I was greeted outside by a bellhop who assisted me from my black car with my luggage. The property is fabulous outside, and stands out in the elegant neighborhood of South Kensington. Inside is beautifully outfitted and pristine with updated amenities. The rooms are quite small but clean and well equipped with basic needs. The kettles are clean. The beds are comfortable. There are no microwaves. The menu is simple and the food and food service staff are helpful. Their tearoom, Botanica, is beautiful. The tea service is very affordable (under 50 GBP without champagne) in comparison to other hotels/tea rooms in the area. They do hold an incidental charge on your card (50 GBP/night) which is standard. Charges to your room are deducted from this hold and you are returned the difference after checking out. South Kensington is considered 'posh' and for good reason. There are countless highly rated restaurants and bakeries within walking distance. The Natural History Museum is a very short distance away (book your ticket online to avoid lines). This is where I will be staying when I return to London.
Overnattede 2 nætter i februar 2024
Svar fra Tihomir Totev den 5. mar. 2024
Dear Monique,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Udmærket

Radames, Briarwood

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and safe hotel
Overnattede 2 nætter i februar 2024
Svar fra Tihomir Totev den 5. mar. 2024
Dear Radames,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Udmærket

Sara, Segrate

Rejste med familie
Synes godt om: Rengøring, service og personale
CON’s: Very tiny and small bathrooms. The double room may be okay for a single occupancy for one night, but definitely not for a X-mas holiday (1 week) for two people and respective luggage. Far too small and poorly lit. Breakfast buffet below canteen level and the hot beverages had a poor quality too. After having tried the breakfast buffet the first morning, we decided to have breakfast elsewhere. PRO’s: Excellent location conveniently located in South Kensington Museum district. There are cafes, restaurant, shops, tube and Kensington Gardens nearby at walking distance.. At night the hotel area is quiet, being South Kensington Queensgate a posh residential area. Hotel staff was very kind.
Overnattede 7 nætter i december 2023
Svar fra Tihomir Totev den 5. mar. 2024
Dear Sara,.On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Udmærket

JULIA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We were surprised to find the room had no window. It felt a little cell like. The standard of the room however was fine. The bathroom extras such as soap had not been replenished. However, the staff were friendly. The hotel bar was very smart and the breakfast was delicious. Perfect location for the Royal Albert Hall.
Overnattede 1 nat i februar 2024
Svar fra Tihomir Totev den 11. mar. 2024
Dear Julia,Thank you for taking the time to review your experience at 100 Queens Gate and we appreciate the feedback given. We are delighted that you enjoyed your stay and please note we value the guest journey, noting the disappointment in that we had fallen short of your expectations in some areas during your stay with us. Please accept our sincerest apologies as it was never our intention to leave you with a less than favourable impression, and I assure you this is truly not indicative of the service levels that we pride ourselves with. The feedback received was shared with the relevant departments and please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

8/10 Udmærket

Yiu ken

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 4 nætter i februar 2024
Svar fra Tihomir Totev den 20. feb. 2024
Dear Yiu,Thank you for taking the time to review your experience at 100 Queens Gate and we appreciate the feedback given. We are delighted that you enjoyed your stay and please note we value the guest journey, noting the disappointment in that we had fallen short of your expectations in some areas during your stay with us. Please accept our sincerest apologies as it was never our intention to leave you with a less than favourable impression, and I assure you this is truly not indicative of the service levels that we pride ourselves with. The feedback received was shared with the relevant departments and please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

8/10 Udmærket

Yiu ken

Overnattede 5 nætter i februar 2024
Svar fra Tihomir Totev den 20. feb. 2024
Dear Yiu,Thank you for taking the time to review your experience at 100 Queens Gate and we appreciate the feedback given. We are delighted that you enjoyed your stay and please note we value the guest journey, noting the disappointment in that we had fallen short of your expectations in some areas during your stay with us. Please accept our sincerest apologies as it was never our intention to leave you with a less than favourable impression, and I assure you this is truly not indicative of the service levels that we pride ourselves with. The feedback received was shared with the relevant departments and please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

10/10 Fremragende

Jane Nicola

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i februar 2024
Svar fra Tihomir Totev den 19. feb. 2024
Dear JaneOn behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Stayed 1 night. Have stayed before. Very friendly check-in and room was good (deluxe queen) and quiet (on 5th floor). Breakfast was very busy and staff struggled to keep everything available during the peak time. Good location, close to Hyde Park, museums, lots of dining options.
Overnattede 1 nat i februar 2024
Svar fra Tihomir Totev den 5. mar. 2024
Dear James,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Fremragende

Catharina

Overnattede 2 nætter i februar 2024
Svar fra Tihomir Totev den 21. mar. 2024
Dear Catharina,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Fremragende

Gabriele

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Tihomir Totev den 12. feb. 2024
Dear Gabriele,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Udmærket

Selahattin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Tihomir Totev den 12. feb. 2024
Dear Selahattin,Thank you for taking the time to review your experience at 100 Queens Gate and we appreciate the feedback given. We are delighted that you enjoyed your stay and please note we value the guest journey, noting the disappointment in that we had fallen short of your expectations in some areas during your stay with us. Please accept our sincerest apologies as it was never our intention to leave you with a less than favourable impression, and I assure you this is truly not indicative of the service levels that we pride ourselves with. The feedback received was shared with the relevant departments and please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

4/10 Dårligt

Edmond

Overnattede 2 nætter i februar 2024
Svar fra Tihomir Totev den 21. mar. 2024
Dear Edmond,We were saddened to read of the experience you had during your stay and can only apologize for this not delivering on your expectations as the overall experience was a disappointment to you. It was never our intention to leave you with a less than favourable impression, and I assure you this is truly not indicative of the service levels or experience we wish our guests to have. We have noted that the overall experience was a disappointment, and should you wish to engage, please do feel free to reply at your earliest convenience and I will respond as soon as I am able to. Please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

10/10 Fremragende

charbel

Overnattede 2 nætter i februar 2024
Svar fra Tihomir Totev den 20. mar. 2024
Dear Charbel,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Udmærket

Sarah-Jane

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A fabulous stay, great service and particularly good cocktails. Perfect location for dining, sight seeing, and shopping. Would definitely be back.
Overnattede 2 nætter i februar 2024
Svar fra Tihomir Totev den 5. feb. 2024
Dear Sarah,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Fremragende

Can

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Keyifli bir konaklama
Otel çok merkezi ve iyi bir bölgede, her yere yürüyüş mesafesi. Londra merkez genelinde olduğu gibi odalar gerçekten küçük, 2 kişi kalınacaksa Deluxe oda tercih edilmeli. Superior ve Cozy odalar kısa süreli seyahat veya tek kişi için daha uygun. Son derece temiz, bakımlı, odalarda konfor için herşey düşünülmüş. Çok memnun ayrıldık.
Overnattede 4 nætter i januar 2024
Svar fra Tihomir Totev den 5. feb. 2024
Dear Keyifli,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Tihomir Totev den 5. feb. 2024
Dear Guest,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Fremragende

Antonio

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Alles prima
Overnattede 2 nætter i januar 2024
Svar fra Tihomir Totev den 31. jan. 2024
Dear Antonio,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Fremragende

Murat

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Tihomir Totev den 31. jan. 2024
Dear Murat,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Udmærket

Carolyn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great breakfasts and lovely helpful staff
Overnattede 3 nætter i januar 2024
Svar fra Tihomir Totev den 31. jan. 2024
Dear Carolyn,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

6/10 Okay

sarah

Rejste med partner
Synes godt om: Rengøring, service og personale
Not a 5 star property. The location is excellent however everything else lacks lustre. The beds are extremely uncomfortable claiming to all be memory foam however these beds are not, this is the most uncomfortable bed I have ever experienced in a hotel let alone a 5 star hotel, pillows are clumpy and the up keep of the room is not 5 star. Tiles broken in the bathroom, shower head broken , bar fridge cabinet broken.
Overnattede 3 nætter i januar 2024
Svar fra Tihomir Totev den 31. jan. 2024
Dear Sarah,We were saddened to read of the experience you had during your stay and can only apologize for this not delivering on your expectations as the overall experience was a disappointment to you. It was never our intention to leave you with a less than favorable impression, and I assure you this is truly not indicative of the service levels or experience we wish our guests to have. We have noted that the overall experience was a disappointment, and should you wish to engage, please do feel free to reply at your earliest convenience and I will respond as soon as I am able to. Please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

4/10 Dårligt

Zviad

Forretningsrejsende
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
I was given the different room, which had practically no window, hardly a queen size bed (instead of promised king size one). Breakfast was limited, worse than in a 3 star hotel. During the check in I my card was charged 200 GBP for "deposit". During check out, they told me that unused deposit will be released, but nothing was deposited back to my card!
Overnattede 3 nætter i januar 2024
Svar fra Tihomir Totev den 31. jan. 2024
Dear Zviad,We were saddened to read of the experience you had during your stay and can only apologize for this not delivering on your expectations as the overall experience was a disappointment to you. It was never our intention to leave you with a less than favorable impression, and I assure you this is truly not indicative of the service levels or experience we wish our guests to have. We have noted that the overall experience was a disappointment, and should you wish to engage, please do feel free to reply at your earliest convenience and I will respond as soon as I am able to. Please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

10/10 Fremragende

Young Seuck

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Tihomir Totev den 31. jan. 2024
Dear Young Seuck,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,