Superior-værelse - 1 kingsize-seng - ikke-ryger (Converts to 2 Twin Beds) | Skrivebord, lydisolering, ekstra senge (tillægsgebyr), gratis Wi-Fi
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Anmeldelser af The Bold Hotel, BW Signature Collection

4 out of 5
The Bold Hotel, BW Signature Collection
583 Lord Street, Southport, England

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 211 af i alt 320 anmeldelser" "
Bedømmelse på 8 − Udmærket. 85 af i alt 320 anmeldelser" "
Bedømmelse på 6 − Okay. 17 af i alt 320 anmeldelser" "
Bedømmelse på 4 − Dårligt. 4 af i alt 320 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 320 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

8,6/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Jaime

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice little get away for a night
Overnattede 1 nat i februar 2024
Svar fra Beth, Reception Team den 23. maj 2024
Hi Jamie, thank you so much for your lovely review!

10/10 Fremragende

Yvonne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff.
Overnattede 2 nætter i maj 2024
Svar fra Beth, Reception Team den 23. maj 2024
Hi Yvonne, thank you so much for your lovely review!

10/10 Fremragende

Steve

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great room, great staff. Room was warm though.
Overnattede 1 nat i maj 2024
Svar fra Beth, Reception Team den 10. maj 2024
Hi Steve, thank you so much for your review! We hope to welcome you back again soon! Kind Regards

8/10 Udmærket

Raymond

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything went ok
Overnattede 1 nat i april 2024
Svar fra Reception den 6. maj 2024
Hi Raymond, thank you so much for your review. We look forward to welcoming you back in the future. Kind Regards.

8/10 Udmærket

melfyn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were very helpful and friendly.
Overnattede 1 nat i april 2024
Svar fra Reception den 30. apr. 2024
Thank you for your review, We are glad that you found our staff friendly and helpful. We hope to welcome you back in the future.

8/10 Udmærket

Tracy

Rejste i en gruppe
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Listed building and beautifully maintained. Only one downside was it was too hot in the room but they do have a lot of elderly residents so that’s fair enough. Lovely place and their wedding venue room is gorgeous.
Overnattede 1 nat i april 2024
Svar fra Reception den 14. apr. 2024
Hi Tracy, thank you so much for your lovely review!

2/10 Forfærdeligt

Ben

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I stayed here with my pregnant partner over the Easter weekend. Absolutely terrible i paid for a king size deluxe room with a bath and when i got there it was just a double bed and no bath with a broken shower. There was a extraction unit outside my window which was terribly loud in the room. After all this i didn't complain about the above to management as my partner was already in bed. Then i get home and found thay had charged me £100 because thay claim to of found drugs in the bathroom which is absolutely disgusting allegations from a 4* hotel.!!!!!! And thay cant send evidence over with the invoices When i asked for a full breakdown of all charges on an invoice the man on the phone (Nathan) was very rude ending the call and thay have refused to send invoice. I will be taking legal actions against these scamming rats if i dont get a full refund.!!!!!!
Overnattede 1 nat i marts 2024

10/10 Fremragende

mark

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Good hotel and helpful friendly staff. It has nice bar and restaurant with reasonable prices. Clean tidy rooms. Good location for shops.
Overnattede 1 nat i marts 2024
Svar fra Reception den 3. apr. 2024
Dear Mark,Thanks for your great review.Kind regardsDiane

10/10 Fremragende

ALAN

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We booked to stay at bold hotel however my wife couldn't manage stairs up to rooms, so the lady quickly transfered us to there other hotel opposite lord st hotel which has a lift to first floor where we was given a lovely room staff went above & beyond for us excellent service.
Overnattede 2 nætter i marts 2024
Svar fra Reception den 3. apr. 2024
Dear Alan,Thank you for your lovely review. We are glad we could help with the stair problem.Kind regardsDiane Reception team

6/10 Okay

Daivd, liverpool

Rejste med familie
Synes ikke om: Service og personale
Hotel staff did a great job with check in and check out. Where we was disappointed with was actually the F&B food quality and staff. Very very poor .
Overnattede 2 nætter i marts 2024
Svar fra Beth, Reception Team den 28. mar. 2024
Hi David, thank you for your review. We take all guest reviews and feedback seriously and use it to improve our standard of service. Your comments will be shared with the relevant departments. We hope to welcome you back again soon!

10/10 Fremragende

Ben

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Staff were all excellent. Nice room with good facilities.
Overnattede 1 nat i februar 2024
Svar fra Emma, Reception Team. den 20. feb. 2024
Hi Ben, thank you for this lovely review, we are so happy to hear you found the staff excellent. We appreciate all guest feedback and value your opinions. We look forward to seeing you again soon.

10/10 Fremragende

Stephen

Overnattede 1 nat i februar 2024
Svar fra Reception den 14. feb. 2024
Hi Stephen,Thank you for your review, we hope to see you again soon.Kind Reagrds

8/10 Udmærket

Mark

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Reception den 11. feb. 2024
Hi Mark, Thank you for your great feedback. We look forward to welcome you again soon. Best wishes,

8/10 Udmærket

Justin, Solihull

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Reception den 11. feb. 2024
Hi Justin, Thank you for your great feedback. We look forward to welcome you again soon. Best wishes,

4/10 Dårligt

Wendy

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Alison den 28. jan. 2024
hi Wendy,Thank you staying with recently and your feedback.We look forward to welcoming back soon.Best wishes AlisonReception

10/10 Fremragende

Ann

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Reception den 23. dec. 2023
Hi Ann,Thankyou for your wonderful Review. We appreciate your feed back, and hope to see you again soon.Kind regards,

10/10 Fremragende

Will

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Weekend treat.
Brilliant place to stay. Very clean and comfortable. Staff were excellent. Will be back for sure.
Overnattede 1 nat i december 2023
Svar fra Alison den 10. dec. 2023
Hi Will, Thank you for your review we are so pleased you found our staff to be excellent. We truly appreciate all guest feedback and value your opinion. We hope to see you again soon, Kind regards, Alison Reception

8/10 Udmærket

maureen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Alison den 6. dec. 2023
Thank you for your great score.We hope to welcome you again soon.Kind regardsAlisonReception

8/10 Udmærket

Rod

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Alison den 6. dec. 2023
Thank for your great score.We hope to welcome you again soon.Alison Reception

10/10 Fremragende

Lisa

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
Great stay. Spotlessly clean and super breakfast
Overnattede 1 nat i november 2023
Svar fra Emma Reception. den 23. nov. 2023
Dear Lisa, Thank you this wonderful review. We appreciate all guest feedback and are so pleased you had a great stay with us. We hope to welcome you again soon. Best wishes,

8/10 Udmærket

R P

Great hotel shame about the parking
We thought the hotel was really nice, clean, well presented and really nicely decorated. The reception guy was super helpful and advised the intracises of pay2park. To be fair this was the only real negative in the whole experience as having to pay every day and even though the cost was reduced a further £8.20 per day when the hotel was already and understandably costly . Also having to walk from behind the Grand in the pouring rain was a bit of a bind.
Overnattede 3 nætter i november 2023
Svar fra Reception den 15. nov. 2023
Hiya, thank you for this review. We are thrilled you found the hotel nice, clean and well presented. Unfortunately the car park is privately owned so the best we can offer is the discounted price. We look forward to welcoming you back very soon! Kind regards, Leanne, reception team.

10/10 Fremragende

David

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A very warm welcome
Convenient hotel great staff and good rooms . The shower water pressure was a bit slow but apart from that my stay was great with everyone giving a very warm welcome.
Overnattede 1 nat i november 2023
Svar fra Emma Reception. den 3. nov. 2023
Hello David, Thank you very much for the Super review! Great to hear you thought the staff grand a you had a good room. We appreciate and value all your feedback! We're delighted that you enjoyed your stay and we look forward to welcoming you again soon! Kindest regards

10/10 Fremragende

Stephen, Shefford

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2023
Svar fra Alison den 31. okt. 2023
Thank for your perfect score!We hope to welcome you again soon.Kind RegardsAlison Lloyd Reception

10/10 Fremragende

Per

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Reception den 5. okt. 2023
Hello . we are delighted that you enjoyed your stay with us .hope to see you again soon .

8/10 Udmærket

barry

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Not keen on upstairs reception
Overnattede 2 nætter i september 2023
Svar fra Reception den 27. sep. 2023
Hi, Barry, thank you for this review! We appreciate all guest feedback. Emma, reception team.

10/10 Fremragende

Hayley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Reception den 19. sep. 2023
HELLO HAYLEY . WE ARE DELIGHTED YOU ENJOYED YOUR STAY WITH US .

8/10 Udmærket

Christian

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel. Room on small side but nicely furnished. Staff very friendly. Excellent location.
Overnattede 1 nat i september 2023
Svar fra Reception den 19. sep. 2023
HELLO CHRISTIAN . WE ARE SO GLAD THAT ENJOYED YOUR STAY .

10/10 Fremragende

Heather

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
ALL the receptionists were all extremely nice great welcome.
Overnattede 2 nætter i september 2023
Svar fra Reception den 14. sep. 2023
Thank you for the review

8/10 Udmærket

George

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Reception den 14. sep. 2023
Thank you for the review

10/10 Fremragende

Carol

Overnattede 2 nætter i august 2023
Svar fra Reception den 14. sep. 2023
Thank you for the review

10/10 Fremragende

Daniel

Overnattede 1 nat i august 2023
Svar fra Reception den 14. sep. 2023
Thank you for the review

10/10 Fremragende

Julia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice room, clean and comfortable. Staff very helpful and friendly. Would definitely stay here again.
Overnattede 2 nætter i august 2023
Svar fra Reception den 14. sep. 2023
Thank you for the review

10/10 Fremragende

Anthony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Reception den 14. sep. 2023
Thank you for the review

8/10 Udmærket

Alane Vicki

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Food excellent.
Overnattede 1 nat i august 2023
Svar fra Reception den 14. sep. 2023
Thank you for the review

6/10 Okay

Barbara

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Rooms were clean with a large bed. Breakfast was average although coffee tended to be look warm, tea was much better strong and piping hot.
Overnattede 3 nætter i juli 2023
Svar fra Reception den 14. sep. 2023
Thank you for this review.

8/10 Udmærket

Kevin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was clean and comfy but main lights didn't work.Shower was slow and not very hot.
Overnattede 1 nat i august 2023
Svar fra Reception den 13. sep. 2023
Thank you for this review. We apricate all guest feedback.

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Couples trip to Southport
Stayed in Southport for the evening and throughly our stay at The Bold Hotel. Staff were friendly and accommodating. Room was brilliant and breakfast first class.
Overnattede 1 nat i juli 2023
Svar fra Reception den 13. sep. 2023
Thank you for this review. We hope you will visit again soon.

10/10 Fremragende

Michelle

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Reception den 13. sep. 2023
Thank you

8/10 Udmærket

Morag

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Modern hotel in a good location
Modern hotel in a good position. Great soundproofing in rooms and wonderful staff.
Overnattede 1 nat i juli 2023
Svar fra Reception den 13. sep. 2023
Thank you for this review.

10/10 Fremragende

Karen

Overnattede 1 nat i juli 2023

10/10 Fremragende

Carl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023

10/10 Fremragende

edward

Overnattede 1 nat i juni 2023

8/10 Udmærket

Moraig

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A pleasant couple of days. Great room overlooking the main street but thankfully quiet.
Overnattede 2 nætter i juni 2023

10/10 Fremragende

Shelly, TALLAHASSEE

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had a great time and everyone at The Bold went above and beyond to be helpful! Loved all the fun bars and restaurants in walking distance.
Overnattede 6 nætter i juni 2023

10/10 Fremragende

Steve

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juni 2023

4/10 Dårligt

Declan

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Disappointing
At first glance everything appeared to be quite nice. The welcome and helpfulness at Check in was generally very good. The rooms weren't so great. Nice size, and the bed was ok, but on close inspection it was all a bit grotty. The blinds over the window were filthy, a sure sign that cleaning wasn't great throughout. The TV did not work You could hear the words, but no picture. The pressure in the shower was awful. There was loud music blaring through the floor from the bar downstairs until 1am. I was literally only at the hotel to sleep. Arrived to my room around 11pm and left at 8pm. Did not feel any of the stay warranted what i paid for the rooms I had booked. Disappointing.
Overnattede 1 nat i maj 2023

8/10 Udmærket

Anthony

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
1 night stay
Overnight stay for a wedding in Southport. Lovely room, nice staff, great breakfast would certainly stay again.
Overnattede 1 nat i maj 2023

6/10 Okay

Angela

Overnattede 2 nætter i maj 2023

8/10 Udmærket

Bernard

Overnattede 1 nat i maj 2023

8/10 Udmærket

Michael

Overnattede 1 nat i maj 2023