Hoteller nær Live Oak Bank Pavilion

"I would not hesitate to recommend this property. Several aspects, however, led me to give it less than my highest rating. I hope management takes these suggestions to heart. First, upon arrival, there are no clear signs to either parking or reception. It is a bit of a puzzle. Second, the front portion of the room I occupied (#23) was poorly lit. Third, there is no coffee in the room, no coffee service in the reception area, and one must wait till 7am for the barista to arrive. Other than these...

"Elevator is being replaced and has been down for several months. Both beds/mattresses were noticeably slanted toward the middle of the room. The breakfast was grab and go meaning all cold, room temp, or microwaveable."

"Clean and comfortable room, although not what I had reserved (booked a king bed, was given a room with 2 queen beds). Staff was generally polite and helpful. Some wear showing in the facility. Location is great, convenient to downtown Wilmington. No airport shuttle, even though it’s only about 5 or 6 miles away. I’d stay here again."

"My daughter and I were doing a college tour of the Great South. We booked this property from Expedia the day of. We arrived to find that this was not a hotel but a condominium being rented out as a short term rental. So there was no reception desk. The address given was for a retail store and there was very little signage to identify it. After the wonderful interaction with a resident of the building she let us know about the check in protocol. After searching numerous emails and texts we found...

"Great location near shopping and beaches. No pool or hot tub. Breakfast was typical hotel fare with pancake machines instead of waffles. Lack of bananas and muffins while we were there was a little disappointing. The room was small but modern and the bed was comfortable. Good value but don't expect to be wowed."

"Just came off a 5 night trip where we stayed in 3 different Homewood Suites properties in different cities and this one was the best. However, it still had its issues. I was given a studio suite when I payed for and booked a true suite with a separate bedroom. They then sent me to THREE (3) different rooms and it was still a studio suite every time. On the final try, they finally got me into a one bedroom suite. Mind you I was dragging my toddler, cat, and luggage with me every time. They tried...