Terrasse/gårdhave

Anmeldelser af Altis Prime Hotel de Apartamentos

4 out of 5
Altis Prime Hotel de Apartamentos
Rua Rodrigo da Fonseca, 4, Lisbon

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 413 af i alt 632 anmeldelser" "
Bedømmelse på 8 − Udmærket. 171 af i alt 632 anmeldelser" "
Bedømmelse på 6 − Okay. 30 af i alt 632 anmeldelser" "
Bedømmelse på 4 − Dårligt. 11 af i alt 632 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 7 af i alt 632 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

9,0/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 4 nætter i februar 2024
Svar fra Sofia de Almeida & Altis Prime Team den 17. feb. 2024
Thank you for choosing Altis Prime and for your review!Your opinion is very important to us!We look forward to having you as a guest at Altis Prime on your next visit to Lisbon.Kind Regards,

8/10 Udmærket

Alan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Centralt i Lissabon
Meget centralt i Lissabon
Overnattede 4 nætter i september 2018
Svar fra Inês Marçalo - Front Office den 3. okt. 2018
Dear Mr. Alain, Thank you for your feedback about your stay in Altis Prime Hotel, We hope see you in the future! Best regards, Inês Marçalo Front Office

10/10 Fremragende

Søren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel, god morgenmad plus pool next door:)
Super hotel. Meget fint værelse og faciliteter. Venligt personale. Ikke mindst morgenmaden var god , spa og indendørs pool inkluderet i prisen samt transport til og fra lufthavn inklusiv. Rum med separat soveværelse, super med børn.

10/10 Fremragende

Christine Nielsen, Græsted

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
En klar anbefaling
Et super godt lejlighedshotel. Lejlighederne er meget rummelige og lækkert indrettet. Personalet er meget venligt og hjælpsomt. God morgenmad.

10/10 Fremragende

Nina, København

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stilrent og -fuldt
Dejlig stilrent hotel i gå-afstand til 'downtown Lissabon' - og to metro-stationer, hvis man skal længere væk. Personalet er meget sødt og hjælpsomt.

10/10 Fremragende

Nirma, Staines

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome and thanks for looking after. Very nice service and pleasant stay.
Overnattede 3 nætter i maj 2024
Svar fra Sofia de Almeida & Altis Prime Team den 28. maj 2024
Dear Nirma,Thank you for choosing Altis Prime and for taking the time to share your stay with us.Your opinion is very important to us! We're delighted that you had such a great experience with us We hope to have you as a guest of Altis Prime again on your next visit to Lisbon.Best Regards,

10/10 Fremragende

Jean Paul

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is very well located and is close to many tourist attractions and the stores on Av de Liberdade. The staff at the hotel are very friendly and accommodating.
Overnattede 5 nætter i maj 2024
Svar fra Simão Santos & Altis Prime Team den 20. maj 2024
Dear Mr. Jean Paul El Khoury. Thank you for your review and we are very happy that you enjoyed your stay at Altis Prime and we also thank you for your kind words to our staff, we hope to see you in the future and wish you all the best. Kind regards:

10/10 Fremragende

Todd

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Wonderful stay, attentive and responsive staff with beautiful rooms
Overnattede 2 nætter i maj 2024
Svar fra Simão Santos & Altis Prime Team den 19. maj 2024
Dear Mr. Todd Shipley. We are very happy that you enjoyed your stay with us and we thank you for your review and your kind words to our team and for the rooms. We hope to see you in the future and we wish you all the best. Kind regards:

10/10 Fremragende

Glen

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The apartment is as advertised. Room is clean and staff are very friendly. Parking is VERY tight in the underground.
Overnattede 1 nat i maj 2024
Svar fra Simão Santos & Altis Prime Team den 17. maj 2024
Dear Glen Harper. Thank you for review.We are very happy that you enjoyed your stay in Alits Prime and that you liked your apartment. We hope to see you in the near future. Kind regards

10/10 Fremragende

Israeline

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
SIMON IN THE FRONT DESK AT OUR CHECKIN WAS VERY POLAIT, THE GIUYS IN THE BREAKFAST ALSO WAS HELPFUL.
Overnattede 2 nætter i maj 2024
Svar fra Simão Santos & Altis Prime Team den 11. maj 2024
Dear Israeline. Thank you so much for your kind words me and my collegues really apreciate it , we are very thrilled that you enjoyed you stayed with us and we really hope to see you again in the near future. Kind regards (Simon)

10/10 Fremragende

Olga

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel with family
Overnattede 1 nat i april 2024
Svar fra Sofia de Almeida & Altis Prime Team den 4. maj 2024
Dear Olga,Thank you for choosing Altis Prime and for taking the time to leave us a review.We are very pleased that you and your family had a good stay at our hotel, your opinion is very important to us!We look forward to welcoming you back to our hotel.Best Regards,

8/10 Udmærket

nicolas

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet hôtel and right place for family Trip
Overnattede 10 nætter i april 2024
Svar fra Jorge Mendes & Altis Prime Team den 4. maj 2024
Dear Nicolas, it was our plaesure to have you as our guest at Altis Prime. Feel welcome to visit us again in the future, kind regards,

10/10 Fremragende

Nancy

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Joao Miguel (sorry didn't catch his last name) who checked us in gave us a very good first impression of Lisbon and the whole hotel. He was courteous and insightful, he provided a city map, and gave us a detail summary of the city on where to visit, what part of town is old, new and where the landmarks were. he was very helpful. The apt style hotel was roomy and had everything we needed. The only thing we didn't like was that it's sitting on top of a very high hill. The climb proved to be very tiring if you are not used to climbing hills. But that's not something any of the hotel staff could help with. Overall it was a positive experience.
Overnattede 4 nætter i april 2024
Svar fra Jorge Mendes & Altis Prime Team den 4. maj 2024
Dear Nancy, thank you so much for your excellent rating of our hotel, the services and our team! We hope to welcome you back to Lisbon and to the Altis Prime in the future. Kind regards,

10/10 Fremragende

Bridget

V clean and helpful staff with excellent English. Central to a lot of great areas in Lisbon.
Overnattede 4 nætter i april 2024
Svar fra Jorge Mendes & Altis Prime Team den 4. maj 2024
Dear Bridget, thank you very much for staying at the Altis Prime in Lisbon. We are happy to know that your stay went beautifully. Kind regards, Jorge Mendes & Altis Prime Team!

8/10 Udmærket

Vineet, Calgary

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay, clean rooms. Wifi was the issue as it keeps disconnecting every minute. Rest comfortable stsy
Overnattede 3 nætter i april 2024
Svar fra Sofia de Almeida & Altis Prime Team den 29. apr. 2024
Dear Vineet,Thank you for choosing Altis Prime and for sharing your experience with us!Your opinion is very important to us.We are looking forward to having you as a guest on your next visit to Lisbon.Best Regards,

10/10 Fremragende

Joy

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Simão Santos & Altis Prime Team den 14. apr. 2024
Dear Joy.Thank you very much for choosing Altis Prime Hotel and for your review. We look foward to see you in the future and we wish you all the best.Kind regards,

8/10 Udmærket

Olga

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Great size rooms for Europe. Overall nice stay
Overnattede 3 nætter i marts 2024
Svar fra Simão Santos & Altis Prime Team den 14. apr. 2024
Dear Olga.Thank you very much for choosing Altis Prime Hotel and for your review. We look foward to see you in the future and we wish you all the best.Kind regards,

10/10 Fremragende

Elvira

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
It was my birthday and the hotel make my birthday so special by giving me Special treats like Portuguese dessert it was so yummy ! I was surprised when I entered in my room !
Overnattede 3 nætter i april 2024
Svar fra Sofia de Almeida & Altis Prime Team den 10. apr. 2024
Dear Miss Elvira,Thank you very much for choosing Altis Prime and for reviewing your stay, your opinion is very important to us!We are delighted that you appreciated our gesture, our Pasteis de Nata and that you had a great birthday with us.We look forward to welcoming you back to Altis Prime for your next stay in Lisbon.Best regards,

10/10 Fremragende

Chris

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Sofia de Almeida & Altis Prime Team den 10. apr. 2024
Dear Chris,Thank you very much for choosing Altis Prime and for evaluating your stay. Your opinion is very important to us!We look forward to welcoming you back to Altis Prime for your next stay in Lisbon.Best regards,

4/10 Dårligt

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Overnattede 3 nætter i marts 2024
Svar fra Jorge Mendes & Altis Prime Team den 4. maj 2024
Dear Takahashi,We are sorry to hear that your stay did not meet your expectations. We hope to have the pleasure of welcoming you again. Best regards,

8/10 Udmærket

Joe

Rejste med partner
Synes godt om: Rengøring
Great hotel located in the heart of Lisbon.
Overnattede 2 nætter i april 2024
Svar fra Sofia de Almeida & Altis Prime Team den 6. apr. 2024
Dear Joe,Thank you for choosing Altis Prime and for leaving us a comment about your stay. Your opinion is important to us, so we are very pleased that you have enjoyed our hotel and our location.We hope to have you as a guest at the Altis Prime on your next visit to Lisbon.Best regards,

10/10 Fremragende

Arias

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I had an exceptional stay at Altis Prime Hotel de Apartamentos in Lisbon, Portugal. From the moment I arrived, the staff went above and beyond to ensure my comfort and satisfaction. Not only was the service impeccable, but they also accommodated my request for an early check-in without hesitation, which made my travel experience so much smoother. The room was spacious, clean, had a kitchen, providing a cozy retreat after a day of exploring the vibrant city. The location couldn't be better, with easy access to public transportation and some of Lisbon's top attractions within walking distance. I highly recommend Altis Prime for anyone looking for a luxurious and convenient stay in Lisbon.
Overnattede 2 nætter i februar 2024
Svar fra Simão Santos & Altis Prime Team den 2. apr. 2024
Dear Arias Socorro,We would like to express our sincere gratitude for your kind words. We are thrilled to know that you enjoyed your stay with us.We are also deeply thankful for your kind words about our staff, as it is very important to us as well.We wish you all the best and can't wait to see you again.Kind regards

10/10 Fremragende

darcy

Rejste med familie og småbørn
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Excellente place.
Overnattede 6 nætter i februar 2024
Svar fra Sofia de Almeida & Altis Prime Team den 5. mar. 2024
Dear Darcy,Thank you for choosing Altis Prime and for taking the time to give us a review.Your opinion is very important to us!We look forward to having you as a guest on your next visit to Lisbon.Best regards,

10/10 Fremragende

Margaret

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra Sofia de Almeida & Altis Prime Team den 2. mar. 2024
Dear Margatret,Thank you for choosing Altis Prime and for taking the time to leave us a review.We are very grateful to receive the highest rating from you.We look forward to welcoming you and your family to the Altis Prime on your next visit to Lisbon.Best regards,

10/10 Fremragende

Yvonne

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Zeer vriendelijk personeel. Nette schone kamers
Overnattede 4 nætter i februar 2024
Svar fra Simão Santos & Altis Prime Team den 27. feb. 2024
Thank you for choosing Altis Prime. We genuinely appreciate your review. We thank you for your kind words and we are very happy that you enjoyed your stay.We look forward to welcoming you back to Lisbon next time.Kind regards,

10/10 Fremragende

BORAM

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
쾌적하고 친절하고 가성비좋은 가족 숙소
시내에 개인호스트 아파트로 예약했다가, 체크인 시간제한이 있어서 호텔과 함께 운영하는 아파트로 변경했습니다. 일단 넓고 깨끗하고 위치도 좋고 주차도 건물안에 가능해서 좋습니다. 가족단위 여행에 적합한 아파트입니다
Overnattede 3 nætter i februar 2024
Svar fra Simão Santos & Altis Prime Team den 27. feb. 2024
Thank you for choosing Altis Prime. We genuinely appreciate your review. We are very tjrilled to know that you enjoyed your apartment and its space.We look forward to welcoming you back to Lisbon next time.Kind regards,

4/10 Dårligt

MugihikoYanagida

Synes ikke om: Rengøring, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Simão Santos & Altis Prime Team den 27. feb. 2024
Thank you for choosing Altis Prime. We genuinely appreciate your review. We look forward to welcoming you back to Lisbon next time.Kind regards,

10/10 Fremragende

Fares

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Best hotel in Lisbon
Overnattede 4 nætter i februar 2024
Svar fra Simão Santos & Altis Prime Team den 27. feb. 2024
Thank you for choosing Altis Prime. We genuinely appreciate your review. We look forward to welcoming you back to Lisbon next time.Kind regards,

10/10 Fremragende

Carlos Eduardo

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Apartamentos en perfecto estado. La limpieza. El trato del personal. La seguridad de la zona. El colchon es de los mejores que he probado en mi vida😍
Overnattede 2 nætter i februar 2024
Svar fra Sofia de Almeida & Equipo Altis Prime den 7. feb. 2024
Estimado Señor Carlos Eduardo,Gracias por elegir Altis Prime y por compartir su experiencia, ¡su opinión es muy importante para nosotros!Estamos encantados de que haya disfrutado de su estancia con nosotros, de la profesionalidad de nuestro personal, de la limpieza del hotel y de su amable observación sobre el colchón.Será un placer recibirle de nuevo en el Altis Prime en su próxima visita a Lisboa.Un cordial saludo,

10/10 Fremragende

Mayara

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Sofia de Almeida & Altis Prime Team den 13. jan. 2024
Dear Mayara,Your opinion is very important to us!Thank you for the great review and for choosing Altis Prime.It was a pleasure to have you hereWe look forward to welcoming you again on your next visit to LisbonBest Regards,

10/10 Fremragende

James Kilpatrick

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Excellent space for our family. After a misunderstanding the team did everything they could to rectify the matter. Mistakes can happen - it's how it is dealt with that really matters. Excellent service from reception when an item was left behind after our check out. I would be more than delighted to stay again.
Overnattede 7 nætter i december 2023
Svar fra Sofia de Almeida & Altis Prime Team den 12. jan. 2024
Dear James,Thank you for choosing Altis Prime and for sharing your experience.We are very grateful when our guests see, validate and appreciate our effort and hard work, especially after a misunderstanding.Nothing makes us happier than knowing that our guests had a pleasant stay with us.We hope that your forgotten item arrived safely and in good condition.We look forward to seeing you and your family on your next visit to Lisbon.Best regards,

10/10 Fremragende

Morgana

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i december 2023
Svar fra Sofia de Almeida & Altis Prime Team den 12. jan. 2024
Dear Morgana,Thank you for choosing Altis Prime and for taking the time to rate us.We are delighted that you enjoyed your stay with us and that you gave us the maximum score.We look forward to having you as a guest at the Altis Prime on your next visit to LisbonKind regards,

10/10 Fremragende

Isabel

Synes godt om: Rengøring, værelsets komfort
Overnattede 9 nætter i december 2023
Svar fra Sofia de Almeida & Altis Prime Team den 12. jan. 2024
Dear Isabel,Thank you for choosing Altis Prime and for such a good rating of 10 out of 10.We look forward to having you as a guest at our hotel again.Best regards

8/10 Udmærket

Renata

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect for family with kids. Close to nice restaurants and shopping.
Overnattede 3 nætter i december 2023
Svar fra Sofia de Almeida & Altis Prime Team den 12. jan. 2024
Dear Renata,Thank you for choosing Altis Prime and for taking the time to rate us.We are delighted that you enjoyed our location and your stay with us.We look forward to having you and your family as guests at Altis Prime on your next visit to LisbonBest Regards,

10/10 Fremragende

Chi-Lun

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Great Hotel & Good Location
This one of the greatest hotel I have ever experienced in the past. The location, service, and cleanliness are excellent. Parking is also available by paying daily basis, which is very convenient if you could not find the street parking. It is also very close to the city center, which around 15-20 mins walking distance. There is also a convenient store close by (200m away), which you can get some snack, drinks and etc. Very recommended if you are traveling with family or business.
Overnattede 5 nætter i december 2023
Svar fra Sofia de Almeida & Altis Prime Team den 16. mar. 2024
Dear Chin-lu,Thank you for choosing Altis Prime and for sharing your experience with us.We are delighted to hear that our hotel provided you with one of the best experiences you have ever had.We look forward to welcoming you back to Altis Prime on your next visit to Lisbon. We promise to welcome you with all our endeavour and excellence!Kind regards,

10/10 Fremragende

NAIDELIA

Overnattede 2 nætter i december 2023
Svar fra Sofia de Almeida & Altis Prime Team den 1. jan. 2024
Dear Naidelia, Your opinion is very important to us!Thank you very much for taking the time to rate us and for your preference for Altis Prime.We hope to have you as a guest on your next visit to Lisbon.Best regards,

10/10 Fremragende

Gloria

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i december 2023
Svar fra Jorge Mendes & Altis Prime Team den 29. dec. 2023
Dear Gloria, it was our plaesure to have you as our guest at Altis Prime. Feel welcome to visit us again in the future. Kind regards,

10/10 Fremragende

Xiaowei

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The only thing that is suboptimal is parking being very tight. If you ever have to park on p4, good luck with going down the ramp from p3!
Overnattede 4 nætter i december 2023
Svar fra Jorge Mendes & Altis Prime Team den 29. dec. 2023
Dear Xiaowei, it was our plaesure to have you as our guest at Altis Prime. Feel welcome to visit us again in the future. Kind regards,

10/10 Fremragende

kyoung moon

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
지역 관광지를 도보로 이동 가능
Overnattede 5 nætter i december 2023
Svar fra Jorge Mendes & Altis Prime Team den 29. dec. 2023
Good morning, it was our plaesure to have you as our guest at Altis Prime. Feel welcome to visit us again in the future. Kind regards,

10/10 Fremragende

Hidehisa

Overnattede 3 nætter i december 2023
Svar fra Sofia de Almeida & Altis Prime Team den 16. dec. 2023
Dear Hidehisa,Thank you for this amazing review!We look forward to have you here as a guest on your next visit to lisbon!Kind Regards,

10/10 Fremragende

Melissa

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Great family suites!
This was the perfect place for our last couple of days in Lisbon with our toddler. The room setup was great, with a separate sitting area that we could spend time in after our toddler went to bed for the night. The room also included a kitchenette which was convenient. The nicest touch was that they also provided a real crib for our toddler, free of charge, and a little teddy bear for her. Overall, couldn't have asked for better.
Overnattede 2 nætter i november 2023
Svar fra Sofia de Almeida & Altis Prime Team den 3. dec. 2023
Dear Melissa,First of all, thank you very much for your kind words! On behalf of the entire Altis Prime team, we thank you very much for giving us 10 out of 10 and for your final comment "I couldn't have asked for better" - Nothing makes us happier than knowing that our guests leave our Hotel satisfied and fulfilled!We hope to be your hotel of choice on your next visit to Lisbon.All the best to you and yours.Best regards,

10/10 Fremragende

Haitao, Framingham

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Front desk staff was very friendly and addressed all minor issues I brought up as soon as he could. Bonus is that they allow us to check in early, which is a great convenience for us. We lived in a room that is facing the street, there's a little bit of noises when cars drove by (it's a cobble stone street). So perhaps the window could use some improvement for soundproof.
Overnattede 3 nætter i november 2023
Svar fra Sofia de Almeida & Altis Prime Team den 3. dec. 2023
Dear Haitao,Thank you very much for your review and for choosing Altis Prime.We really appreciate you noticing and mentioning our efforts towards our guests.Regarding the sound insulation, we have taken note of your suggestion and we will raise it internally - thank you very much for that too!We look forward to welcoming you again on your next visit to Lisbon.Best regards,

8/10 Udmærket

Hao

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and spacious but not very quiet. I can hear people next door laughing.
Svar fra Sofia de Almeida & Altis Prime Team den 13. feb. 2024
Dear Sir Hao,Thank you for sharing your experience with us, your opinion is very important!We look forward to welcoming you and your family back to Altis Prime.Best regards,

10/10 Fremragende

Lorena

Rejste i en gruppe
Synes godt om: Faciliteter
Muy bien ubicada, amplio y cómodo
Overnattede 5 nætter i november 2023
Svar fra Sofia de Almeida & Equipo Altis Prime den 28. nov. 2023
Estimada Sra. LorenaMuchas gracias por tomarse el tiempo para calificarnos, su opinión es muy importante para nosotros.En nombre de todo el equipo de Altis Prime, esperamos darle la bienvenida de nuevo en nuestro hotel.Un cordial saludo,

10/10 Fremragende

Hana

Overnattede 2 nætter i oktober 2023
Svar fra Joao Costa den 23. nov. 2023
Dear Mrs hanna thank you very much for your rating we are very happy that you enjoyed your stay with us.Joao Costa & Altis Prime Team

4/10 Dårligt

Imran

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Overnattede 3 nætter i november 2023
Svar fra Sofia de Almeida & Altis Prime Team den 22. nov. 2023
Dear Imran, Thank you for your review and for choosing Altis Prime.We're sorry you didn't have a great stay with us, it's not at all our intention or the image we want to leave you with. We are obviously very disappointed with this rating of 2 out of 5 and would like to know more, to understand what went wrong during your stay. We are very keen to listen to our customers and improve our work.Once again, we apologise for not having met your expectations in any way. We sincerely hope to welcome you back to Altis Prime for an incredible stay with us.Best regards,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
Overnattede 3 nætter i november 2023
Svar fra Sofia de Almeida & Altis Prime Team den 19. nov. 2023
Thank you for choosing Altis Prime.We are truly happy that you consider your stay with us a 10 out of 10!We hope to see you again during your next stay in Lisbon.Best regards,

6/10 Okay

ozgen

Rejste med familie, Forretningsrejsende
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
No bellboy at the check in , no help with 6 luggages. Receptionist people are so nice and helpful about the area. The bathtub is really dangerous to get in and out. If you have elderly family thats hotel not for you
Overnattede 1 nat i november 2023
Svar fra Sofia de Almeida & Altis Prime Team den 19. nov. 2023
Dear SirThank you for choosing Altis Prime and for your review!First of all, we would like to thank you for recognising and appreciating the work of the reception team. It's true that we don't have anyone exclusively to take your bags up to your room, but the reception staff are happy to help whenever they get the chance. Regarding the bathtub, we know that it's not the best choice for elderly people or those with reduced mobility. If this is the case, our Hotel is also for you, just let us know in advance, as we have rooms with a walking shower option specifically for these cases.We hope to see you again at Altis Prime.Best regards,

10/10 Fremragende

Jordan

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Excellent stay, especially for families.
Stayed with our 9 month old baby, staff were very welcoming and helpful, room was excellent. Hotel is in a great location, convenient for access to main tourist sites, metro and also a supermarket nearby.
Overnattede 3 nætter i november 2023
Svar fra Sofia de Almeida & Altis Prime Team den 12. nov. 2023
Dear Mr. Jordan,Thank you for choosing Altis Prime and for your kind words.Your opinion is extremely important to us and we are very happy that you gave your stay at our hotel a score of 10 out of 10. On behalf of the whole team, we hope to welcome you back to Altis Prime!We wish you and yours all the best.Best regards,

10/10 Fremragende

Georg

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr schönes Appartement. Ruhig, aber dennoch Innenstadt fussläufig erreichbar
Overnattede 7 nætter i oktober 2023
Svar fra Sofia de Almeida & Altis Prime Team den 5. nov. 2023
Dear Georg,Thank you for choosing Altis Prime.Your opinion is very important to us, so we are very pleased that you gave us 5 out of 5, the maximum score.The entire Altis Prime team looks forward to welcoming you back to our hotel.Best regards,