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Anmeldelser af Preston Leyland BW Signature Collection

3.5 out of 5
Preston Leyland BW Signature Collection
Leyland Way, Leyland, ENG

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 135 af i alt 416 anmeldelser" "
Bedømmelse på 8 − Udmærket. 168 af i alt 416 anmeldelser" "
Bedømmelse på 6 − Okay. 67 af i alt 416 anmeldelser" "
Bedømmelse på 4 − Dårligt. 22 af i alt 416 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 24 af i alt 416 anmeldelser" "

8,2/10

Rengøring

8,2/10

Service og personale

7,6/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Jesper

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i juni 2021
Svar fra Richard den 10. jun. 2021
Dear Jesper, Thank you for taking the time to review your stay - I am so pleased it was a comfortable one. I hope we can welcome you back again soon. Regards, Richard General Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

6/10 Okay

Susan

Synes godt om: Service og personale
I have used this hotel over a number of years- with always good service. Sadly it’s closing to be taken over by the Government to house asylum seekers. This is a big loss for Leyland because the hotel was well used by local people for events .
Overnattede 2 nætter i marts 2022
Svar fra Hotel Team den 6. apr. 2022
Thank you for your review

2/10 Forfærdeligt

NICHOLA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
NO sleep for us!
The room was lovely and clean. Bed was really comfortable. Unfortunately our stay was completely ruined by the guests next door who had a continuous domestic throughout the night, from 10pm - 4am, which even resulted in our door being punched. It was quite a scary experience.
Overnattede 1 nat i marts 2022
Svar fra Reception den 6. apr. 2022
Dear Nicola, we are sorry to read of your experience. This is not usual for out hotel. I am sure that had you contacted a member of the team we would have dealt with the situation. Kind Regards Hotel Team

10/10 Fremragende

CHELSEA

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2022
Svar fra Claire Ashcroft, Hotel General Manager den 25. mar. 2022
Thank you for taking the time to complete your feedback on your stay. I hope you will come back and visit us again soon. Kind regards

8/10 Udmærket

FRAN

Overnattede 1 nat i marts 2022
Svar fra Claire Ashcroft, Hotel General Manager den 25. mar. 2022
Thank you for taking the time to complete your feedback on your stay. I hope you will come back and visit us again soon. Kind regards

10/10 Fremragende

Yasemin

Overnattede 3 nætter i marts 2022
Svar fra Claire Ashcroft, Hotel General Manager den 25. mar. 2022
Thank you for taking the time to complete your feedback on your stay. I hope you will come back and visit us again soon. Kind regards

8/10 Udmærket

Darren

Overnattede 1 nat i marts 2022
Svar fra Claire Ashcroft, Hotel General Manager den 25. mar. 2022
Thank you for taking the time to complete your feedback on your stay. I hope you will come back and visit us again soon. Kind regards

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Enjoyable stay
Comfortable. Very close to M6 quick getaway! Ate in hotel restaurant- food was very good!
Overnattede 1 nat i marts 2022
Svar fra Claire Ashcroft, Hotel General Manager den 7. mar. 2022
Thank you for taking time to complete feedback on your stay. Much appreciated. Kind regards

4/10 Dårligt

James

Overnattede 1 nat i marts 2022
Svar fra Claire Ashcroft, Hotel General Manager den 7. mar. 2022
Thank you for your feedback regarding your stay at the hotel.

10/10 Fremragende

David

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
easy to find hotel
Overnattede 1 nat i marts 2022
Svar fra Claire Ashcroft, Hotel General Manager den 7. mar. 2022
Thank you for your feedback regarding your stay at the hotel. I hope we can welcome you again in the future. Kind regards

8/10 Udmærket

johann

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice staff, decent rooms
Overnattede 3 nætter i februar 2022
Svar fra Claire Ashcroft, Hotel General Manager den 7. mar. 2022
Thank you for your feedback regarding your stay at the hotel. I hope we can welcome you again in the future. Many thanks.

6/10 Okay

Michael

Overnattede 1 nat i februar 2022
Svar fra Claire Ashcroft, Hotel General Manager den 7. mar. 2022
Thank you for your feedback regarding your stay at the hotel. I hope we can welcome you again in the future. Many thanks.

10/10 Fremragende

Tony

Overnattede 1 nat i februar 2022
Svar fra Claire Ashcroft, Hotel General Manager den 7. mar. 2022
Thank you for taking the time to complete your feedback on your stay. I hope we can welcome you again in the future. Many thanks.

10/10 Fremragende

Nick

Overnattede 1 nat i februar 2022
Svar fra Claire Ashcroft, Hotel General Manager den 20. feb. 2022
Thank you for completing feedback regarding your recent stay at our property. Your business is very important to us, by telling us what you liked about your stay and how we can improve, you are helping us deliver a better experience for you and other guests in the future. Many thanks

10/10 Fremragende

Jude

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, comfortable and very convenient for my needs.
Overnattede 1 nat i februar 2022
Svar fra Claire Ashcroft, Hotel General Manager den 15. feb. 2022
Thank you for taking the time to complete your feedback on your stay. I am pleased to read your comments. I hope we can welcome you again soon. Many thanks.

4/10 Dårligt

Glyn

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Faciliteter
Synes ikke om: Service og personale
The food was awful. When i spoke to the on duty manager, i was told thats just the way it is. Corridor smelt fausty. Bar prices astronomical, dearer than a top class london night club. Large gordons gin and tonic, £11.50
Overnattede 2 nætter i februar 2022
Svar fra Claire Ashcroft, Hotel General Manager den 15. feb. 2022
Thank you for taking the time to complete your feedback on your stay. I am sorry to read that you experienced issues with the food and the bedroom corridor. Your comments have been noted and will be passed on so we can look to implement improvements in these areas. Many thanks.

4/10 Dårligt

Raymond

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
For a signature 4* hotel it was poor staff were ok but the room was discusting mold in shower, plug not working in bath bed all torn at the bottom pillows were so hard obviously very old. Nothing I would expect from 4* hotel
Overnattede 1 nat i februar 2022
Svar fra Claire Ashcroft, Hotel General Manager den 15. feb. 2022
Thank you for your feedback regarding your stay at the hotel. I am sorry to read your comments regarding the issues you faced in the room during your stay. Your comments have been noted so we can look to implement improvements in the areas mentioned. I hope we can welcome you again in the future. Many thanks

10/10 Fremragende

andrew

Overnattede 1 nat i februar 2022
Svar fra Claire Ashcroft, Hotel General Manager den 12. feb. 2022
Thank you for taking the time to provide feedback from your recent stay. Kind regards

8/10 Udmærket

Clive

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel suited my requirements and staff were helpful
Overnattede 2 nætter i februar 2022
Svar fra Claire Ashcroft, Hotel General Manager den 12. feb. 2022
Thank you for taking the time to provide feedback on your stay. I am pleased to read your comments regarding friendly staff and that they looked after you well during your stay. I hope we can welcome you again soon. Many thanks.

10/10 Fremragende

sean

Overnattede 2 nætter i februar 2022
Svar fra Claire Ashcroft, Hotel General Manager den 12. feb. 2022
Thank you for taking the time to complete your feedback on your stay. Kind regards

10/10 Fremragende

Hayford

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The design of restaurant and the spacious car park. Friendly staff and accommodating. Good value for the price.
Overnattede 2 nætter i februar 2022
Svar fra Claire Ashcroft, Hotel General Manager den 12. feb. 2022
Thank you for taking the time to complete your feedback on your stay. I am pleased to read your comments regarding friendly staff, our restaurant layout and spacious car park. I hope we can welcome you again in the future Kind regards

10/10 Fremragende

Thomas

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2022
Svar fra Claire Ashcroft, Hotel General Manager den 12. feb. 2022
Thank you for taking the time to complete your feedback on your stay. Kind regards

10/10 Fremragende

Natalie

Synes godt om: Rengøring, service og personale, værelsets komfort
Lovely night here.
Wasn't 100% sure on how our stay would be after seeing some comments on loud noises from surrounding areas, some said it wasn't clean or good service. We cannot fault the hotel at all, service was brilliant. Staff are so friendly here. Had some drinks in the bar area, this was nice an relaxing. Would recommend staying here an we will no doubt visit again in the future. Rooms are a decent size and the bed was so comfy.
Overnattede 1 nat i februar 2022
Svar fra Claire Ashcroft, Hotel General Manager den 12. feb. 2022
Thank you for taking the time to complete your feedback. I am so pleased you enjoyed your stay. I will pass your comments on to the team. I hope we can welcome you again in the future. Many thanks.

8/10 Udmærket

Suhayl

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Squeaky bed but all good nonetheless
Overnattede 1 nat i februar 2022
Svar fra Claire Ashcroft, Hotel General Manager den 12. feb. 2022
Thank you for your feedback on your stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Kind regards

6/10 Okay

Heather

Rejste med familie
Synes godt om: Service og personale
Shame web site still has pool pics as this was a factor when booking daughter and I wanted a relaxing overnight stay while wedding shopping,room clean and functional hotel quirky food top notch
Overnattede 1 nat i januar 2022
Svar fra Claire Ashcroft, Hotel General Manager den 12. feb. 2022
Thank you for taking the time to complete your feedback on your stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Many thanks.

10/10 Fremragende

christopher, brooklyn

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were helpful and kind . I traveled from New York to my home town and had to stay in a hotel for the first time. It was refreshing to find a place were everyone cared about making my experience as a guest warm and friendly. I will definitely be returning to the Preston Leyland Hotel on my next visit.
Overnattede 3 nætter i februar 2022
Svar fra Claire Ashcroft, Hotel General Manager den 12. feb. 2022
Thank you for taking the time to complete feedback on your stay. I am pleased to read your comments regarding friendly staff and that they looked after you well during your stay. I hope we can welcome you again soon. Many thanks

10/10 Fremragende

Robert

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Business stay
Good friendly staff with well catered and clean rooms. Good food and great breakfast
Overnattede 1 nat i februar 2022
Svar fra Claire Ashcroft, Hotel General Manager den 12. feb. 2022
Thank you for taking the time to complete your feedback on your stay. I am pleased to read your comments regarding friendly staff, your clean room and good food. I hope we can welcome you again in the future. Many thanks.

6/10 Okay

FRAN

Forretningsrejsende
Synes godt om: Service og personale, værelsets komfort
Overnattede 1 nat i februar 2022
Svar fra Claire Ashcroft, Hotel General Manager den 12. feb. 2022
Thank you for taking the time to provide feedback on your stay. Kind regards

6/10 Okay

Kye

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2022
Svar fra Russell den 29. jan. 2022
Dear Gareth, Thank you for sharing your feedback. Regards, Hotel Team

8/10 Udmærket

Scott

Forretningsrejsende
Synes godt om: Service og personale
Value for money
Overnattede 1 nat i januar 2022
Svar fra Russell den 27. jan. 2022
Dear Scott, Thank you for sharing your feedback. I hope we can welcome you back again soon. Regards, Russell Sansome F&B Manager

4/10 Dårligt

Lisa

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not impressed. Room was freezing. Cleanliness of the room was unbelievable! A dirty sock, food, and all sorts of rubbish and dirt. On one of the seats in the hotel there was also a dead spider. Not enough amenities in the room. No hairdryer. Beds and pillows very uncomfortable. Only good thing was the male staff member who was very attentive.
Overnattede 1 nat i januar 2022
Svar fra Russell den 23. jan. 2022
Dear Lisa, Thank you for your feedback. We are sorry to hear that there were aspects of your stay that you did enjoy. Kind Regards Russell Duty Manager

10/10 Fremragende

Charles

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2022

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2022
Svar fra Russell den 23. jan. 2022
Thank you for your feedback. Regards, Russell Duty Manager

8/10 Udmærket

Kathryn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
2021 new year eve stay (covid times)
One nite stay on a new yrs Eve in covid time it was a very quiet nite. Really cut down menu was disappointing . Not much. Of atmosphere. Nice staff friendly and helpful the room was clean and comfy bed nice breakfast menu . No biscuits on tea tray ?
Overnattede 1 nat i december 2021
Svar fra Russell den 5. jan. 2022
Thank you for sharing your feedback, I hope we are able to welcome you back again soon. Regards, Russell Sansome F&B Manager

10/10 Fremragende

Jill

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room small but with everything needed for pleasant stay. Very comfortable bed. Soap in bathroom is from wall dispensers only so if you like hard soap, take your own. I have stayed here in past but not had breakfast but chose to include on this occasion. Sadly, I was disappointed with breakfast. The only cereals were the small individual packets - no cereal dispenser with muesli etc. Also the fresh fruit was a bowl of unappetising looking apples. I would have expected grapefruit, berries, nuts etc. Fortunately the buffet style cooked breakfast was good and plentiful. The position of the hotel, just far enough off the M6 is ideal for travellers. The staff are friendly and helpful while still being professional. I look forward to staying again when visiting in the area.
Overnattede 1 nat i december 2021
Svar fra Russell den 5. jan. 2022
Thank you for sharing your feedback, I hope we are able to welcome you back again soon. Regards, Russell Sansome F&B Manager

10/10 Fremragende

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very pleasant atmosphere, charming staff.
Overnattede 1 nat i december 2021
Svar fra Richard den 20. dec. 2021
Dear Peter, Thank you for sharing your feedback. I hope we can welcome you back again soon. Regards, Richard General Manager

10/10 Fremragende

Morven

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Goidbut couldbe excellent
I like the proximity of this hotel to motorway. The only improvement i would lije to see is a better hospitality pack. The previous 2 timez ihave had cold drinks but this time none. I would also like a biscuit to gave with my hot drink *i brought my own).
Overnattede 1 nat i december 2021
Svar fra Richard den 20. dec. 2021
Dear Morven, Thank you for taking the time to share your feedback and thank you for highlighting aspects which would have improved your stay. Regards, Richard General Manager

10/10 Fremragende

Zoe

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2021
Svar fra Richard den 15. dec. 2021
Dear Zoe, Thank you for sharing your feedback, I am so pleased you enjoyed your stay and hope we are able to welcome you back again soon. Regards, Richard General Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Breakfast was very good, Rooms a bit tired
Overnattede 1 nat i december 2021
Svar fra Richard den 14. dec. 2021
Thank you for taking time to share your feedback, I am so pleased you enjoyed your stay and very much hope we can welcome you back again soon. Regards, Richard General Manager

10/10 Fremragende

Gareth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2021
Svar fra Richard den 14. dec. 2021
Dear Gareth, Thank you for sharing your feedback. Regards, Richard General Manager

10/10 Fremragende

Jade

Rooms clean staff friendly would Highly recommend
Overnattede 1 nat i december 2021
Svar fra Richard den 14. dec. 2021
Dear Jade, Thank you for offering feedback of your recent stay. I am so pleased you would recommend us and very much hope we are able to welcome you back again soon. Regards, Richard General Manager

8/10 Udmærket

Amanda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2021
Svar fra Richard den 14. dec. 2021
Dear Amanda, Thank you for your feedback. I look forward to welcoming you back again soon. Regards, Richard General Manager

6/10 Okay

Catherine

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Great location just of the motorway
The hotel had a large corporate function on so there was a lot of noise. The bedroom was ok but is clearly showing it’s age.
Overnattede 1 nat i december 2021
Svar fra Richard den 9. dec. 2021
Dear Catherine, Thank you for sharing feedback following your recent stay. I hope we are able to welcome you back again in the future. Regards, Richard General Manager

8/10 Udmærket

Xavier

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stay was good overall, the spa
Overnattede 1 nat i december 2021
Svar fra Richard den 9. dec. 2021
Dear Xavier, Thank you for taking the time to write with feedback of your recent stay, I look forward to welcoming you back again in the future. Regards, Richard General Manager

6/10 Okay

dan

Forretningsrejsende
It’s a little shabby in the rooms. It really needs updating.
Overnattede 1 nat i november 2021
Svar fra Russell den 2. dec. 2021
Dear Dan Thank you for your feedback. We are sorry to hear that there were aspects of your stay that you did enjoy. Kind Regards Russell Duty Manager

10/10 Fremragende

andrew

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The Lady on check in was brilliant
Overnattede 1 nat i november 2021
Svar fra Richard den 20. nov. 2021
Dear andrew, Thank you for you positive feedback, I look forward to welcoming you back again soon. Regards, Richard General Manager

10/10 Fremragende

brian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
great breakfast comfortable bed
Overnattede 1 nat i november 2021
Svar fra Richard den 19. nov. 2021
Dear brian, Thank you taking the time to share your feedback, I am so pleased you had a comfortable stay and look forward to welcoming you back again very soon. Regards, Richard General Manager

8/10 Udmærket

Sheila

Synes godt om: Rengøring, service og personale, værelsets komfort
We found the hotel very suitable for our stay in leyland Friendly helpful staff and was very clean and comfortable
Overnattede 1 nat i november 2021
Svar fra Richard den 11. nov. 2021
Dear Sheila, Thank you for taking the time to share your feedback, I am so pleased you had a comfortable stay and very much hope we are able to welcome you back again soon. Regards, Richard General Manager

10/10 Fremragende

Shaun

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Couldn’t fault it at all had a decent size tv too
Overnattede 1 nat i oktober 2021
Svar fra Richard den 2. nov. 2021
Dear Shaun, Thank you for sharing your positive feedback, I look forward to welcoming you back again soon. Regards, Richard General Manager