Villaer i Leek

"End July 2026. Didn't use Spa or Amenities. Pros: Overall a good stay. Restaurant/bar food medium priced, bar drinks well priced. Premium room had whirlpool bath, very nice, Good pillows & mattress. Cons: TV in room quite old, needs time updated to BST, unable to use EPG as mainly not available. New TV would be better. Knives in restaurant & bar couldn't cut butter, need replacing. Bath surround needs mildew treating."

"Initially, because of a flight cancellation, we could not arrive on the date of the 3-day reservation. I tried to contact the hotel, but the AI phone attendant just took me in circles, suggesting I use their app to modify my reservation...Which didn't work because the reservation was made through Expedia. So friends in the town of Leek went directly to the hotel and confirmed that the room was paid for and would be kept empty until we arrived the following day... except the following day, the...

"The property was cold and the device to set the temperature seemed to be out of battery. It was somewhat hard to find, and when we entered there was a vacuum cleaner sitting in the hallway. Parking can be hard to find, and the owners' emails seemed to be automatic and not responsive."