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Anmeldelser af The Riverside Inn

2.5 out of 5
The Riverside Inn
Park End Wharf, Lechlade, England

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 80 af i alt 199 anmeldelser" "
Bedømmelse på 8 − Udmærket. 77 af i alt 199 anmeldelser" "
Bedømmelse på 6 − Okay. 28 af i alt 199 anmeldelser" "
Bedømmelse på 4 − Dårligt. 8 af i alt 199 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 199 anmeldelser" "

8,0/10

Rengøring

8,6/10

Service og personale

8,0/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Jan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Gareth den 16. aug. 2023
Thanks for the great rating!

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Smukt placeret ved Themsen
Riverside ligger godt og smukt placeret og ift. Thames Path. Værelset og bad var helt perfekt. Der var forvirring både ved ankomst, hvor værelset ikke var ledigt. Og ved morgenmaden næste morgen, hvor kokken ikke var mødt ind. Men begge gang var personalet meget fleksible i deres måde at løse udfordringen, så der ikke gik skår i glæden.

8/10 Udmærket

Wendy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really love the surroundings and the rooms are very pleasant and clean. Would love to return again and such a delightful experience. The bed is comfortable. Love the River. Lovely snacks and coffee provided in the room.
Overnattede 1 nat i maj 2024

6/10 Okay

Alan

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Gareth den 13. maj 2024
Thanks for the great feedback

8/10 Udmærket

Dylan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location on the river, good food and wonderful views. The rooms themselves reminded me of a motel setup. Once inside it was clean and spacious, however we noticed a kitchen setup which upon inspection did not function. The oven and furnace seemed to have been disconnected from power and buttons were removed. Of course, this was no problem as the inn offers amazing food, so why would you cook your own?
Overnattede 1 nat i april 2024
Svar fra Gareth den 6. maj 2024
Thanks for the great feedback

6/10 Okay

Michael

It was ok for what we paid and the room was quite large and the bed was comfortable but no mirrors other than a small one in the bathroom and there was paint on the shower floor plus the buger at dinner was vile and was not eaten.
Overnattede 1 nat i marts 2024
Svar fra Gareth den 22. mar. 2024
Oh wow, Thanks for letting us know when you were eating the food. If you weren't happy we are always more than happy to change anything. I'll have a chat to the housekeeper about the paint mark.

2/10 Forfærdeligt

Sarah

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Poor service and falsely advertised.
Really unimpressed. There are 4 options to book. Single, double, twin and quad rooms. All are named as "rooms" however on the app when booking the quad room pictures show three interconnecting rooms, a living area, a twin and a double room. This is why I booked. Travelling with my young daughter and elderly mother we needed the separate sleeping areas. Upon check in, 2 people at the bar in front of me, so I waited patiently for the staff to get to me. When it came to being at the front of the queue they started pouring drinks for punters sat on a table near to this that had not left their seats, yet were being served before. No, "we'll be with you in a minute" or anything. No acknowledgement at all. Once I had the key and we made our way across the car park to get settled, I open the door to our accommodation to find one large room with two single beds and a double. Not at all what was advertised on the app at time of booking. I go to speak to staff and they explain they have 2 quad rooms. The 1 pictured online and the 1 they put us in. They could not move us as had other people in the other room. I took this up with Hotels.com via chat and found them no help whatsoever. As we had "booked just one room" Hotels.com uninterested in the false advertisement on their site. There was a boiler whirring in the room which meant none of us slept. window wide open yet all of us too hot. The bathroom was in a horrid state. mould and very poorly cleaned. I could go on.
Dust and grit inside mugs
Kettle did not fit in sink
Overnattede 1 nat i februar 2024
Svar fra Gareth den 5. feb. 2024
Thanks for the feedback - after being rude to my barmaid and then downing shots of whiskey at the bar I won't be replying to your review.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was great. Food was great. Room was ok, fits perfectly for us family of 3. Only thing was the toilet, wasn’t cleaned very well.
Overnattede 1 nat i februar 2024
Svar fra Gareth den 4. feb. 2024
Thanks for the feedback - will speak to housekeeping.

8/10 Udmærket

Andrew

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Gareth den 12. jan. 2024
Thanks for the review :-)

10/10 Fremragende

Llewelyn

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved our stay here, really nice small tocuhes in the room, the pub itself is great with an amazing river view I would highly recommend this accommodation
Svar fra Gareth den 30. dec. 2023
Thanks for the lovely review 3

10/10 Fremragende

Ian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Gareth den 30. dec. 2023
Thanks for the great 10/10 :-)

10/10 Fremragende

Anabell

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Really lovely stay
I honestly could not fault my stay at Riverside. The room was clean and tidy and there was plenty of choice of tea, coffee and hot chocolate. My son loved all the biscuits and the little room with the single bed in. In the morning we went to the pub for breakfast and it was one of the best breakfasts I’d had in a long while.
Overnattede 1 nat i december 2023
Svar fra Gareth den 30. dec. 2023
Wow - amazing review - Thankyou

8/10 Udmærket

Andrew

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Gareth den 6. dec. 2023
Thanks for the great score :-)

10/10 Fremragende

Mark

Overnattede 1 nat i december 2023
Svar fra Gareth den 6. dec. 2023
Thanks for the great score!

10/10 Fremragende

Nick

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great pub, Food and location, lovely staff and rooms were big and warm, would definitely stay again,
Overnattede 1 nat i november 2023
Svar fra Gareth den 2. dec. 2023
Thanks for the great review!

10/10 Fremragende

darryl

Overnattede 1 nat i november 2023
Svar fra Gareth den 30. dec. 2023
Thanks for the great rating!

10/10 Fremragende

Shane

Overnattede 1 nat i november 2023
Svar fra Gareth den 22. nov. 2023
Thanks for the great score :-)

10/10 Fremragende

Joan

Overnattede 1 nat i november 2023
Svar fra Gareth den 7. nov. 2023
Thanks for the great score

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Gareth den 5. nov. 2023
Thanks for the great score

10/10 Fremragende

Angela

Overnattede 1 nat i oktober 2023
Svar fra Gareth den 29. okt. 2023
Thanks for the great review

6/10 Okay

martin

Overnattede 1 nat i oktober 2023
Svar fra Gareth den 28. okt. 2023
Appreciate the feedback - for future reference if you can't find the key drop off box please leave the key in the room for us instead of taking it with you and not letting us know for 2 days

10/10 Fremragende

Mark

Overnattede 3 nætter i oktober 2023
Svar fra Gareth den 22. okt. 2023
Thanks for the great score!

8/10 Udmærket

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very convenient for the Thames Path walk. Not so easy to get to by public transport.
Overnattede 1 nat i oktober 2023
Svar fra Gareth den 11. okt. 2023
Thanks for the feedback - there is a bus stop in the town square that has buses coming through everyday.

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
From start to finish we had a great 1night stay. Only down full was no breskfast served during the week, but this did not spoil our stay . Will defo return
Overnattede 1 nat i september 2023
Svar fra Gareth den 16. sep. 2023
Thanks for the great feedback

6/10 Okay

sj

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Go for the view and the rooms, ignore the service
Great place in the hands of people who don't care if you are happy or not, bad attitude
Overnattede 1 nat i september 2023
Svar fra Gareth den 16. sep. 2023
Sad to hear this :-( We absolutely care about the people staying here

10/10 Fremragende

Stephen

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Gareth den 23. aug. 2023
Thanks for the great rating!

10/10 Fremragende

Susan

Overnattede 1 nat i august 2023
Svar fra Gareth den 7. aug. 2023
Thanks for the great score!

10/10 Fremragende

Nicola

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Gareth den 29. jul. 2023
Thanks

8/10 Udmærket

Ian

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place is fantastic and they do all the hard things well. Location, staff, cleanliness and amenities. The one thing I would criticize is the mattress is terrible as in some 1970s spring torture device. If they fixed that I would never want to leave.
Overnattede 1 nat i juli 2023
Svar fra Gareth den 28. jul. 2023
Thanks for the feedback - I have requested a new mattress for the room.

10/10 Fremragende

Ian

Overnattede 1 nat i juli 2023
Svar fra Gareth den 16. aug. 2023
Thanks :-)

10/10 Fremragende

Stephen

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023
Svar fra Gareth den 21. jul. 2023
Thanks for the review

10/10 Fremragende

Stephen

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Gareth den 13. jul. 2023
Thanks for the review!

8/10 Udmærket

Gillian

Synes godt om: Rengøring, service og personale
Beautiful riverside location. Quiet with welcoming friendly staff.
Overnattede 1 nat i juli 2023
Svar fra Gareth den 8. jul. 2023
Thanks for the lovely review 3

10/10 Fremragende

Julie

Overnattede 1 nat i december 2022
Svar fra Gareth den 30. dec. 2023
Thanks for the great score!

8/10 Udmærket

lucy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Really lovely setting and room was great my only issue was the bed only had a sheet on the bottom No mattress cover or protector ? Bed was not that comfy either Food was really nice in the pub
Overnattede 2 nætter i november 2022
Svar fra Gareth den 30. dec. 2023
Thanks for letting us know - we have change the mattresses

8/10 Udmærket

Louise

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My room was small but well furnished with a comfortable single bed and well stocked bathroom across the landing. Anything I asked for was provided. However the TV seemed not to be working - lack of signal?
Overnattede 1 nat i oktober 2022
Svar fra Gareth den 30. dec. 2023
We have upgraded the tv to a smart one now

8/10 Udmærket

wilhelmus

Rejste med partner
Synes godt om: Rengøring, service og personale
Room was basic but comfortable. Food was delicious.
Overnattede 1 nat i august 2022
Svar fra Gareth den 30. dec. 2023
Thanks

10/10 Fremragende

Stephen

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2022
Svar fra Gareth den 30. dec. 2023
Thanks

6/10 Okay

Robert

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, faciliteter
Great Thames riverside accommodation location. Sunday “Hospitality” B&B new low. Bar and restaurant early closing. Restricted food services. No Sunday evening dinner. No Monday morning breakfast. Web site says “free breakfasts”! aka Bring your own!
Overnattede 1 nat i september 2022
Svar fra Gareth den 30. dec. 2023
This wasn't our website saying this - Most of the pubs in the local towns and villages run reduced menus and hours on a Sunday afternoon/evening. Our times are advertised.

10/10 Fremragende

deborah

Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Nice clean room
Overnattede 1 nat i september 2022
Svar fra Gareth den 30. dec. 2023
Thanks

8/10 Udmærket

Line

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed in Leach 1 - absolutely beautiful room - bed was so comfortable and there was a great selection of teas, coffees and biscuits. The area is lovely as well. Only negative was the Wi-Fi and tv connection was awful and at times non-existent.
Overnattede 2 nætter i september 2022
Svar fra Gareth den 30. dec. 2023
Thanks for the great review

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Wouldn’t really recommend
Honestly, I wasn’t expecting 5 star but clean is the bare minimum and quite frankly it wasn’t. The bath/shower being dirty is not reassuring. If guests have access to something like a boiler cupboard (leading from the bathroom) then there shouldn’t be rubbish all over the floor of it. The mattress was incredibly thin and they had tried to make it better by a mattress topper (that could have been a duvet tbh) that did not fit so did not really help the situation. Unknowingly I was late for check in as the info I was provided from hotels.com advised check was open much later than it is on a Sunday so I do appreciate the member of staff staying later for us to collect keys. The staff were friendly. It was the condition/cleanliness of the rooms that was not good enough.
Overnattede 1 nat i august 2022
Svar fra Gareth den 30. dec. 2023
Thanks

10/10 Fremragende

Stephen

Overnattede 1 nat i august 2022
Svar fra Gareth den 30. dec. 2023
Thanks

10/10 Fremragende

Stephen

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2022
Svar fra Gareth den 30. dec. 2023
Thanks

8/10 Udmærket

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Room good just really hot . Can’t really complain as weather was so good
Overnattede 2 nætter i juli 2022
Svar fra Gareth den 30. dec. 2023
Thanks

10/10 Fremragende

Tommi

Overnattede 1 nat i juli 2022
Svar fra Gareth den 30. dec. 2023
Thanks

10/10 Fremragende

Drew

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I have never known such friendly and helpful staff.
Overnattede 1 nat i juli 2022
Svar fra Gareth den 30. dec. 2023
Thanks

6/10 Okay

nigel

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2022
Svar fra Gareth den 30. dec. 2023
Thanks

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Riverside stay , Lechlade
Beautiful setting right next to river . Car parking free to residents . Staff very helpful and friendly . The room we stayed in was overall good .could have done with a little TLC, especially the radiator in the bathroom . That definitely needed a coat of paint . Mattress was a little on the soft side for us . No hair dryer ( not sure if they had one we could have borrowed from reception ) Plenty of tea and coffee in room along with biscuits too ! We found everything quite adequate fir our 2night stay and would stay again another time .
Overnattede 2 nætter i juli 2022
Svar fra Gareth den 30. dec. 2023
The room has been updated and redecorated now

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Værelsets komfort
Our room was very good except for the mattress which was lumpy and hard. I had to put another pillow underneath to make it more comfortable.
Overnattede 2 nætter i juli 2022
Svar fra Gareth den 30. dec. 2023
We have updated mattresses in all of the rooms