Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 446 af i alt 1000 anmeldelser" "
10 - Fremragende
446
Bedømmelse på 8 − Udmærket. 280 af i alt 1000 anmeldelser" "
8 - Udmærket
280
Bedømmelse på 6 − Okay. 143 af i alt 1000 anmeldelser" "
6 - Okay
143
Bedømmelse på 4 − Dårligt. 71 af i alt 1000 anmeldelser" "
4 - Dårligt
71
Bedømmelse på 2 − Forfærdeligt. 60 af i alt 1000 anmeldelser" "
2 - Forfærdeligt
60
8,4/10
Rengøring
8,6/10
Service og personale
7,4/10
Faciliteter
8,0/10
Overnatningsstedets tilstand og faciliteter
7,8/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Alex
20. okt. 2017
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super service!
Havde en enkelt overnatning på vej fra DC til New York. Lige ved I95 så super beliggenhed. Fine store værelser og gode parkeringsfaciliteter. Super service ved indtjekning og udtjekning med complimentary flasker vand og cookies! Meget imødekommende personale! Fin seafish restaurant i forbindelse med hotellet.
Alex
Overnattede 1 nat i oktober 2017
Svar fra James den 22. okt. 2017
Alex, thank you for your overnight stay at DoubleTree by Hilton Hotel Laurel. We are glad to read you liked our courteous service and convenient location as well as all the facilities we have to offer. We appreciate your business and look forward to welcoming you back soon.
Regards,
Melissa Golub,
General Manager
8/10 Udmærket
Steen Terkelsen, Holiday 1.west Laurel
17. feb. 2014
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beliggenhed var for os nr. 1. Fitnessrummet var fint. Et hotel vi gerne kommer tilbage til. Behagelige senge-
Steen Terkelsen
4/10 Dårligt
Claudia
Rejste med familie, Rejste med familie og småbørn
27. maj 2024
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My daughter got sick because there was a lot of dust and humidity in the room, water was cold and no hot water
Claudia
Overnattede 3 nætter i maj 2024
8/10 Udmærket
Oumar
27. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter
Easy access quiet
Oumar
Overnattede 3 nætter i maj 2024
10/10 Fremragende
Ilia
24. maj 2024
Synes godt om: Overnatningsstedets tilstand og faciliteter
The cookies were a great bonus. Clean room, terrific shower
Ilia
Overnattede 1 nat i maj 2024
Svar fra Manager den 25. maj 2024
Dear llia,We are delighted to read your review of DoubleTree by Hilton Hotel Laurel. We enjoy providing our guests with everything they need for a perfect stay, including our clean and comfortable rooms. We also appreciate knowing you were able to enjoy a freshly baked cookie that we offer to our guests. It was our pleasure hosting you, and we hope to see you again whenever you return to Laurel.Sincerely,Natacha LynDirector of Rooms
8/10 Udmærket
Gbohunmi
23. maj 2024
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Gbohunmi
Overnattede 4 nætter i maj 2024
Svar fra Manager den 25. maj 2024
Dear Gbohunmi,Thank you for the great rating! It is great to know you enjoyed your time with us. We strive to provide everything needed for the perfect getaway, business stay, or family vacation and we are glad that we met your expectations! All of us here at DoubleTree by Hilton Hotel Laurel look forward to your next visit.Sincerely,Natacha LynDirector of Rooms
8/10 Udmærket
Robert
19. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There was loud noise next door to my room most of the night (Friday 5/17).
Robert
Overnattede 2 nætter i maj 2024
Svar fra Manager den 20. maj 2024
Dear Robert,Thank you for choosing us and for the great rating despite the noise issue from the neighboring room. We sincerely apologize for any impact on your comfort and sleep. We were not aware of these concerns during your stay; in the future, please know our front desk staff is always available to help, including relocation whenever possible. Guest feedback gives us valued insight to improve our accommodations and guest experience; therefore, we appreciate your comments. We are glad that you had a great stay with us overall and we hope you will consider us for a quiet and peaceful stay on your next visit to Laurel.Sincerely,Natacha LynDirector of Rooms
2/10 Forfærdeligt
Ismail
19. maj 2024
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Ismail
Overnattede 1 nat i maj 2024
Svar fra Manager den 20. maj 2024
Dear Ismail, We appreciate you choosing our hotel for your visit to Laurel. Our goal is always for the comfort and satisfaction of our guests. Therefore, we apologize for any concerns or frustrations you experienced during your time with us. We hope you will give us another chance to provide you with a more enjoyable stay.Sincerely,Natacha LynDirector of Rooms
4/10 Dårligt
Karmen
9. maj 2024
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Carpet in the room was dirty. Lamp and refrigerator were broke. Very lackluster facility.
Karmen
Overnattede 3 nætter i maj 2024
Svar fra Manager den 10. maj 2024
Dear Karmen,Thank you for choosing us for your visit to Laurel. Please accept our apologies for the condition of your room when you arrived. We place great emphasis on maintaining fresh and clean accommodations; therefore, we regret this was not your experience. Everything we do aims to provide our guests with an outstanding stay, and we would welcome another opportunity to show you our dedication. Thank you again, and we wish you all the best with your travels.Sincerely,Natacha LynDirector of Rooms
6/10 Okay
Victor
6. maj 2024
Victor
Overnattede 1 nat i maj 2024
Svar fra Manager den 26. maj 2024
Dear Victor,We appreciate you taking the time to share your feedback on your recent stay. While we're glad to hear that your overall experience was pleasant, we strive for perfection in every aspect of our guests' visits. If we fell short of this standard during your stay, we sincerely apologize. Your satisfaction is our utmost priority, and we are committed to exceeding your expectations on your next visit. Thank you for choosing our hotel, and we eagerly anticipate the opportunity to provide you with the exceptional experience we aim to deliver.Sincerely,Natacha LynDirector of Rooms
8/10 Udmærket
Portia
Rejste med partner
5. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The toilet had trouble flushing.
Portia
Overnattede 1 nat i marts 2024
Svar fra Manager den 10. maj 2024
Dear Portia,Thank you for taking the time to comment on your stay. It is excellent to know you were pleased with most aspects of your visit. However, we regret that your stay was anything other than perfect. We appreciate you bringing these concerns regarding your bathroom to our attention. We look forward to hosting you again the next time you are in the area.Sincerely,Natacha LynDirector of Rooms
10/10 Fremragende
Ernest, FORT WORTH
Rejste med partner
26. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Last minute stay was just what we needed, very quiet and safe location, highly recommend
Ernest
Overnattede 1 nat i april 2024
Svar fra Manager den 26. apr. 2024
Dear Ernest,We are delighted you chose to stay with us at DoubleTree by Hilton Hotel Laurel for your overnight stay in Laurel. We want to be a true home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to have the opportunity to welcome you again soon.Sincerely,Natacha LynDirector of Rooms
10/10 Fremragende
Derrick
22. apr. 2024
Derrick
Overnattede 1 nat i april 2024
Svar fra Manager den 12. maj 2024
Dear Derrick, It is wonderful to know you enjoyed everything about your time at our hotel and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your fabulous rating, and we hope you host you again soonSincerely,Natacha LynDirector of Rooms
8/10 Udmærket
Sean
Rejste med partner
16. apr. 2024
Poor kid at front desk had bad allergies..... but he showed up! That says something.
Sean
Overnattede 1 nat i april 2024
Svar fra Manager den 16. apr. 2024
Dear Sean, Thank you for choosing to stay with us. We are pleased to receive your generous rating for DoubleTree by Hilton Hotel Laurel. Each delightful experience here is a testament to the dedication of our team, and we have no doubt they will take great care of you again whenever you return to the area. It was a pleasure hosting you here at DoubleTree by Hilton Hotel Laurel, and we look forward to your next visit.Sincerely,Natacha LynDirector of Rooms
10/10 Fremragende
Jorge
Rejste med familie
12. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy limpia y acogedora
Jorge
Overnattede 1 nat i marts 2024
Svar fra Manager den 13. apr. 2024
Dear Jorge,We want to thank you for choosing to stay with us at DoubleTree by Hilton Hotel Laurel. We are absolutely thrilled to receive your thoughtful review, and we are delighted to learn you found our hotel to be so comfortable and completely spotless. It would be an honor to host you again when you return to Laurel. Have a wonderful day, and travel safely.Sincerely,Natacha LynDirector of Rooms
8/10 Udmærket
Judy
8. apr. 2024
No complaints.
It was comfortable but no refrigerator or microwave . I am spoiled
Judy
Overnattede 1 nat i april 2024
Svar fra Manager den 12. apr. 2024
Dear Judy,Thank you for being our valued guest and for posting your remarks online. We are happy to learn that you enjoyed your overall stay with us, but we are sorry you felt your room did not have the amenities that you desired. Since we are not a full-service property, we offer limited amenities in our rooms. However, we do our best to honor our guests' requests and do everything possible to ensure an enjoyable stay. We would love the opportunity to host you again on your next visit to the area.Sincerely,Natacha LynDirector of Rooms
8/10 Udmærket
Daniel
6. apr. 2024
Daniel
Overnattede 1 nat i marts 2024
Svar fra Director of Rooms den 7. apr. 2024
Dear Daniel, We appreciate you taking the time to leave your kind rating for DoubleTree by Hilton Hotel Laurel. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Sincerely,Natacha LynDirector of Rooms
10/10 Fremragende
Carolin
Rejste med familie
6. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Look and feel good!
Carolin
Overnattede 1 nat i marts 2024
Svar fra Director of Rooms den 7. apr. 2024
Dear Carolin, We are delighted with your fantastic review! It's wonderful to know that you enjoyed so much about your time at DoubleTree by Hilton Hotel Laurel. We look forward to serving you again in the future.Sincerely,Natacha LynDirector of Rooms
8/10 Udmærket
Qingxin, Syosset
Rejste med familie
5. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
就是一家正常的快捷酒店,没有更好也没有更坏。
Qingxin
Overnattede 1 nat i marts 2024
Svar fra Director of Rooms den 7. apr. 2024
Dear Qingxin, We are happy you had a lovely stay at DoubleTree by Hilton Hotel Laurel! Thank you for sharing your review with us. We look forward to hosting you again soon for an even more wonderful experience.Sincerely,Natacha LynDirector of Rooms
10/10 Fremragende
Genny
Rejste med familie
5. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was fine, thanks..
Genny
Overnattede 1 nat i marts 2024
Svar fra Director of Rooms den 7. apr. 2024
Dear Genny, We appreciate you taking the time to leave your kind review for DoubleTree by Hilton Hotel Laurel. Your satisfaction is important to us; therefore, we are pleased to have met your expectations. We hope to see you again soon!Sincerely,Natacha LynDirector of Rooms
6/10 Okay
victor, lewisville
Rejste med familie
4. apr. 2024
Just an average place with fairly friendly staff
victor
Overnattede 4 nætter i marts 2024
Svar fra Manager den 4. apr. 2024
Dear Victor,Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect. We value hearing from our guests, as this lets us better improve our guest experience. We hope we will have the pleasure of welcoming you again when your travels bring you back to Laurel.Sincerely,Natacha LynDirector of Rooms
10/10 Fremragende
Austin
31. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Austin
Overnattede 1 nat i marts 2024
Svar fra Manager den 4. apr. 2024
Dear Austin,On behalf of our team at DoubleTree by Hilton Hotel Laurel, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Laurel.Sincerely,Natacha LynDirector of Rooms
10/10 Fremragende
Oluwakemi
30. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Na
Oluwakemi
Overnattede 2 nætter i marts 2024
Svar fra Manager den 1. apr. 2024
Dear Oluwakemi,Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at DoubleTree by Hilton Hotel Laurel. We look forward to your return and wish you all the best with your future travels.Sincerely,Natacha LynDirector of Rooms
10/10 Fremragende
Rene
27. mar. 2024
Rene
Overnattede 2 nætter i marts 2024
Svar fra Director of Rooms den 16. apr. 2024
Dear Rene, On behalf of our team at DoubleTree by Hilton Hotel Laurel, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to the area.Sincerely,Natacha LynDirector of Rooms
10/10 Fremragende
Jorge Luis
Rejste i en gruppe
25. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
we received excellent service
Jorge Luis
Overnattede 1 nat i marts 2024
Svar fra NLyn den 26. mar. 2024
Thank you
10/10 Fremragende
Geno, Olney
Rejste med partner
18. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great checkin
Geno
Overnattede 1 nat i marts 2024
Svar fra NLyn den 18. mar. 2024
Great-Many thanks!
10/10 Fremragende
Alison, Berea
17. mar. 2024
Synes godt om: Service og personale
Alison
Overnattede 1 nat i marts 2024
Svar fra NLyn den 18. mar. 2024
Great-Many thanks!
10/10 Fremragende
Karen
Rejste med partner
7. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
N/A
Karen
Overnattede 1 nat i marts 2024
Svar fra Manager den 11. mar. 2024
Dear Karen,We appreciate you taking the time to leave your generous rating regarding your recent visit to the DoubleTree by Hilton Hotel Laurel. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future.Sincerely,Natacha LynDirector of Rooms
2/10 Forfærdeligt
MICHAEL
3. mar. 2024
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Worst stay ever. Will not be going back there
MICHAEL
Overnattede 2 nætter i marts 2024
Svar fra Manager den 4. mar. 2024
Dear Michael,On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Sincerely,Natacha LynDirector of Rooms
10/10 Fremragende
Liza
Rejste med familie
25. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel ambiance is very welcoming .Friendly staff & willing to assist in anyway possible.Customer service is great & professional. The place is clean and odor free.
Liza
Overnattede 1 nat i februar 2024
Svar fra Hotel Management den 27. feb. 2024
Dear Liza, Thank you for the wonderful review of DoubleTree by Hilton Hotel Laurel. We appreciate you taking time to share your experience with other travelers. Our team will be pleased to know they had a significant role in making your stay with us so memorable and that you enjoyed our ambience. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon. Sincerely, Natacha Lyn Director of Rooms
10/10 Fremragende
Dorian
23. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was always pleasant and upbeat!!!
Dorian
Overnattede 2 nætter i februar 2024
Svar fra Hotel Management den 27. feb. 2024
Dear Dorian, Your kind comments and excellent rating are greatly appreciated by all of us here at DoubleTree by Hilton Hotel Laurel. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon. Sincerely, Natacha Lyn Director of Rooms
10/10 Fremragende
henry
22. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The bed was really comfortable. I had a great nights sleep .
henry
Overnattede 1 nat i februar 2024
Svar fra Hotel Management den 27. feb. 2024
Dear Henry, Thank you for your recent visit. We understand that when staying with us, comfort and a good night’s rest are absolutely essential, and we are truly grateful for your kind remarks regarding our comfortable beds. It is wonderful to hear that you had such an enjoyable stay at DoubleTree by Hilton Hotel Laurel and we look forward to your next visit. Sincerely, Natacha Lyn Director of Rooms
10/10 Fremragende
Carolina
20. feb. 2024
Synes godt om: Rengøring, service og personale
Carolina
Overnattede 1 nat i februar 2024
Svar fra Hotel Management den 27. feb. 2024
Dear Carolina, Thank you for this excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at DoubleTree by Hilton Hotel Laurel. We'd love to host you again someday for yet another unforgettable visit. Sincerely, Natacha Lyn Director of Rooms
10/10 Fremragende
YENECk
Rejste med familie
17. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
YENECk
Overnattede 1 nat i februar 2024
Svar fra Manager den 18. feb. 2024
Dear Yeneck,On behalf of our team at DoubleTree by Hilton Hotel Laurel, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Laurel.Sincerely,Natacha LynDirector of Rooms
10/10 Fremragende
tavin
Rejste med familie, Rejste i en gruppe
17. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
tavin
Overnattede 2 nætter i februar 2024
Svar fra Manager den 18. feb. 2024
Dear Tavin,Thank you for the wonderful rating for DoubleTree by Hilton Hotel Laurel. We are very delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Sincerely,Natacha LynDirector of Rooms
10/10 Fremragende
Joseph
16. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good service and it was pretty late
Joseph
Overnattede 1 nat i februar 2024
Svar fra Manager den 18. feb. 2024
Dear Joseph,Thank you for your wonderful review and for taking the time to compliment our team. We are delighted to know you received outstanding service from all of our staff. We thank you for choosing DoubleTree by Hilton Hotel Laurel, and we hope you will make us your home whenever you are in town.Sincerely,Natacha LynDirector of Rooms
2/10 Forfærdeligt
MD AL AMIN
14. feb. 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Didn’t like their customer service
MD AL AMIN
Overnattede 2 nætter i februar 2024
Svar fra Manager den 18. feb. 2024
Dear Al Amin,Thank you for your comments about your experience with our associates. This is certainly not typical of our service, and we apologize for not providing the welcoming hospitality you should have received. We hope you will give us another chance to show you that we take great pride in providing wonderful service to all of our guests, every day. We look forward to welcoming you back soon.Sincerely,Natacha LynDirector of Rooms
10/10 Fremragende
horace
Forretningsrejsende
14. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good hotel for a decent price. Location was not the best.
horace
Overnattede 1 nat i februar 2024
Svar fra Manager den 18. feb. 2024
Dear Horace,Thank you for staying with us. It is great to know that you loved most aspects of your stay; however, we are sorry that our location was not ideal for you. Please know in the future our knowledgeable associates are happy to recommend restaurants, shopping, and local area attractions to make your experience here the best that it can be. Thank you again; we look forward to having you back whenever you return to Laurel.Sincerely,Natacha LynDirector of Rooms
6/10 Okay
MW
13. feb. 2024
MW
Overnattede 1 nat i februar 2024
Svar fra Manager den 18. feb. 2024
Dear MW,Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Laurel. It was our pleasure accommodating you. We hope you will make DoubleTree by Hilton Hotel Laurel your home away from home whenever your travels bring you to our area.Sincerely,Natacha LynDirector of Rooms
8/10 Udmærket
Paris
Rejste med familie
11. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Those cookies from the front desk are always the best. Breakfast wasn’t the best, but it did the job. Very convinent location if you have to travel between DC & Baltimore. Nice, safe & clean.
Paris
Overnattede 2 nætter i februar 2024
Svar fra Manager den 12. feb. 2024
Dear Paris,Thank you for staying at our hotel and for posting your experience. We were pleased to read you enjoyed your overall stay with us. However, we apologize for any issues you experienced at breakfast. We will certainly share your observations with the appropriate individuals, and we hope to have another opportunity to welcome you back soon.Sincerely,Natacha LynDirector of Rooms
8/10 Udmærket
Elena
Rejste i en gruppe
5. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms were nice but can you a little extra TLC
Elena
Overnattede 2 nætter i februar 2024
Svar fra Hotel Management den 5. feb. 2024
Dear Elena, Thank you for your recent visit and for taking the time to share your feedback with us. We are delighted that you enjoyed our rooms, but we are also grateful to know how we can improve. We will share this with the appropriate individuals as we continue to plan for the future. We look forward to your next visit so that we may provide the five-star experience that you deserve. Sincerely, Natacha Lyn Director of Rooms
8/10 Udmærket
Joan
4. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
One night stay with no complaints!
Joan
Overnattede 1 nat i februar 2024
Svar fra Manager den 5. feb. 2024
Dear Joan,Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at DoubleTree by Hilton Hotel Laurel; we hope to see you again soon.Sincerely,Natacha LynDirector of Rooms
10/10 Fremragende
yuhang
3. feb. 2024
Synes godt om: Rengøring
yuhang
Overnattede 1 nat i januar 2024
Svar fra Manager den 5. feb. 2024
Dear Yuhang,We are thrilled you had an excellent stay at DoubleTree by Hilton Hotel Laurel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Natacha LynDirector of Rooms
2/10 Forfærdeligt
Alonzo
2. feb. 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
You do not care why
Alonzo
Overnattede 1 nat i januar 2024
Svar fra Manager den 5. feb. 2024
Dear Alonzo,Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Natacha LynDirector of Rooms
8/10 Udmærket
Susan
Rejste med partner
30. jan. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Hotel was convenient. Just off Rt. 95.
Susan
Overnattede 1 nat i januar 2024
Svar fra NLyn den 30. jan. 2024
Thank you-
10/10 Fremragende
Georgette
29. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Georgette
Overnattede 1 nat i januar 2024
Svar fra Hotel Management den 29. jan. 2024
Dear Georgette, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at DoubleTree by Hilton Hotel Laurel. We look forward to welcoming you back on your next visit! Sincerely, Natacha Lyn Director of Rooms
8/10 Udmærket
Teree'
28. jan. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Teree'
Overnattede 2 nætter i januar 2024
Svar fra Hotel Management den 29. jan. 2024
Dear Teree', Thank you for your recent stay at the DoubleTree by Hilton Hotel Laurel and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting Laurel. We enjoyed having you as our guest, and we hope to see you again soon. Sincerely, Natacha Lyn Director of Rooms
4/10 Dårligt
Jamie
Rejste med familie
23. jan. 2024
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Found a cockroach in my room unfortunately.
Jamie
Overnattede 4 nætter i januar 2024
Svar fra Manager den 25. jan. 2024
Dear Jamie,Thank you for taking the time to share feedback about your recent stay. We are very disappointed to learn of the issues you experienced, and we want to extend our apologies for these frustrations during your time with us. We value our guest's feedback and are grateful for comments that can help us identify areas where we may need additional attention. We will take proper action, and we hope you will revisit and allow us to give you the outstanding experience that we are known for providing.Sincerely,Natacha LynDirector of Rooms
10/10 Fremragende
Abner
Rejste i en gruppe, Rejste med familie og småbørn
23. jan. 2024
Synes godt om: Rengøring, service og personale
Abner
Overnattede 4 nætter i januar 2024
Svar fra Manager den 25. jan. 2024
Dear Abner,We are pleased to receive your generous rating for DoubleTree by Hilton Hotel Laurel. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Sincerely,Natacha LynDirector of Rooms
10/10 Fremragende
Debra
Rejste i en gruppe
20. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Debra
Overnattede 1 nat i januar 2024
Svar fra Manager den 22. jan. 2024
Dear Debra,We are delighted you chose to stay with us at DoubleTree by Hilton Hotel Laurel. We want to be a true home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to have the opportunity to welcome you again soon.Sincerely,Natacha LynDirector of Rooms