Udendørsområde

Anmeldelser af Sunset Station Hotel & Casino

3.5 out of 5
Sunset Station Hotel & Casino
1301 W Sunset Rd, Henderson, NV

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 1225 af i alt 2230 anmeldelser" "
Bedømmelse på 8 − Udmærket. 614 af i alt 2230 anmeldelser" "
Bedømmelse på 6 − Okay. 237 af i alt 2230 anmeldelser" "
Bedømmelse på 4 − Dårligt. 99 af i alt 2230 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 55 af i alt 2230 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,2/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Lynne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The bath towels and water pressure were disappointing. The staff was delightful!
Overnattede 6 nætter i maj 2024
Svar fra Sunset Station den 16. maj 2024
Thank you for sharing your feedback through this portal. We will look into your comments with the highest regard.

6/10 Okay

Donna

Forretningsrejsende
Synes godt om: Service og personale
I chose the hotel because it was close to the Lexus dealer and I was having the car serviced. The property is older and needs some updating. The hotel staff were very nice and accommodating.
Overnattede 1 nat i maj 2024
Svar fra Sunset Station den 14. maj 2024
Thank you for staying with us and sharing your feedback!

10/10 Fremragende

gabriela

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay
Overnattede 1 nat i maj 2024
Svar fra Sunset Station Front Desk den 12. maj 2024
Thank you so much for this great 5-star review. We truly appreciate you!

10/10 Fremragende

Kristine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall great!
Overnattede 1 nat i maj 2024
Svar fra Sunset Station den 11. maj 2024
You’re the best! Thank you again for sharing such a positive experience. It means the world to us.

10/10 Fremragende

Patricia

Synes godt om: Rengøring
Always enjoy staying here. Convenient, comfortable beds, good sized rooms, quiet, restaurants right there, efficient and friendly staff.
Overnattede 1 nat i maj 2024
Svar fra Sunset Station den 11. maj 2024
You’re the best! Thank you again for sharing such a positive experience. It means the world to us.

2/10 Forfærdeligt

James

Synes ikke om: Rengøring, service og personale
Overnattede 1 nat i maj 2024
Svar fra Sunset Station Front Desk den 12. maj 2024
From your rating, we can see your experience was not reflective of our brand, and this is of course concerning to hear as we strive to make your visit as pleasant and comfortable as possible, so we are disappointed that we did not meet that goal. We hope to have the opportunity to welcome you back.

8/10 Udmærket

Bobbie Jo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 2 nætter i marts 2024
Svar fra Sunset Station Front Desk den 9. maj 2024
Thank you for this rating, we appreciate it! We're thrilled that you've enjoyed your time at Sunset Station.

10/10 Fremragende

Makinley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Sunset Station Front Desk den 9. maj 2024
We truly appreciate this wonderful rating! We hope to welcome you back soon!

10/10 Fremragende

JULIO

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
they tried to brake in my car. and thankfully they didn't take it becuase i have a kill switch on my car. and for that same reason the staff couldnt accomodate me in the Valet.
Overnattede 3 nætter i april 2024
Svar fra Anell Mancebo Abreu den 8. maj 2024
We apologize for the inconvenience you experienced during your stay. Thank you for sharing your feedback, we will work to improve our services.

8/10 Udmærket

Elizabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
What amenities? No in room coffee? I realize you want people to spend money at Starbucks and your restaurants, but coming down 7 floors for morning coffee is downright cruel!
Overnattede 2 nætter i maj 2024
Svar fra Anell Mancebo Abreu den 7. maj 2024
Thanks so much for giving us your take on how we are doing. We will share this with our team and let them know how we're doing.

10/10 Fremragende

Christina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Anell Mancebo Abreu den 8. maj 2024
We are glad to know your experience was positive in every possible way. We look forward to your next visit and will once again work hard to earn your endorsement.

8/10 Udmærket

Lori

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All employees very cordial
Overnattede 1 nat i maj 2024
Svar fra Sunset Station den 6. maj 2024
thank you for choosing Sunset Station as your preferred destination and highlighting where we hit the mark.

10/10 Fremragende

DAVID

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The best place to stay in west Las Vegas 👍
Overnattede 5 nætter i marts 2024
Svar fra Anell Mancebo Abreu den 4. maj 2024
You’re the best! Thank you again for sharing such a positive experience. It means the world to us.

2/10 Forfærdeligt

cynthia Reiko

Rejste med familie
Synes ikke om: Service og personale, faciliteter
Terrible service
Overnattede 3 nætter i april 2024
Svar fra Anell Mancebo Abreu den 4. maj 2024
We apologize for the negative experience you had at our establishment. We appreciate your feedback and will look into it to improve our services. Thank you for taking the time to leave a review.

10/10 Fremragende

Matthew, Needles

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ate at the Italian Restaurant. Food was great, service was great
Overnattede 1 nat i maj 2024
Svar fra Anell Mancebo Abreu den 4. maj 2024
Thank you for giving us a pat on the back. Sunset Station values your patronage and friendship. Please visit us again. It will be our honor and delight to serve you.

8/10 Udmærket

Karl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Anell Mancebo Abreu den 4. maj 2024
Thank you for your rating, we appreciate it! We are thrilled that you have enjoyed your time at Sunset Station. Thanks again, we'll see you next time.

8/10 Udmærket

Russell

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The service staff was quite helpful. My mother is handicapped, so the ease at getting wheelchair assistance or other needs was a plus. The site was also secure, the hotel keycards were used to operate the elevators, so people couldn't just enter the hotel room floors easily. Dining options were good and the casino itself was clean and inviting. I would certainly visit again.
Overnattede 1 nat i maj 2024
Svar fra Sunset Station den 2. maj 2024
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime

10/10 Fremragende

Kathy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Anell Mancebo Abreu den 4. maj 2024
Thank you for this rating, we appreciate it! We're thrilled that you've enjoyed your time at Sunset Station. We'll see you next time! Cheers!

10/10 Fremragende

Jonathan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
always a great time at sunset station
Overnattede 4 nætter i april 2024
Svar fra Sunset Station den 2. maj 2024
You’re the best! Thank you again for sharing such a positive experience. It means the world to us.

2/10 Forfærdeligt

Pedro

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This Hotel has Terrible Customer Service. No one should stay here . If you ever need to cancel you need to do it a week in advance or they will charge you the Full Amount of your Stay. They have No regard for last minute occurrence in life or late flights . This is A Terrible Place to stay unless you like giving money away for no services. They Should Not Be Listed on The Expedia Website either!!!
Overnattede 3 nætter i april 2024
Svar fra Rosa Sanchez Finalet den 2. maj 2024
We appreciate your feedback, please contact Expedia for any questions regarding your account.

10/10 Fremragende

Cynthia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Rosa Sanchez Finalet den 2. maj 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Fremragende

Benjamin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the atmosphere. It would have been nice if the restaurants were open 24hrs
Overnattede 1 nat i april 2024
Svar fra Anell Mancebo Abreu den 1. maj 2024
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience.

10/10 Fremragende

Roberto

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was better then I expected . It wasn’t your typical Las Vegas strip hardcore party all out vibes but it still gave us the party we enjoyed. Plus the drinks were very affordable and not as expensive compared to the Las Vegas strip. The dining options were outstanding and affordable yet again, especially the place called “the brass fork” that’s open 24/7. Amazing food. I would definitely come back and spend the night again.
Overnattede 2 nætter i april 2024
Svar fra Sunset Station den 29. apr. 2024
Wow! Thank you so much for this great 5-star review. We hope to see you again soon.

6/10 Okay

amber

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Old and needs to be updated
Overnattede 2 nætter i april 2024
Svar fra Sunset Station den 29. apr. 2024
Thanks for taking the time to write about your recent experience here at Sunset Station Hotel and Casino. Our property starting the renovations project starting with the Sports Book. Come visit us again soon.

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff are not flexible
Overnattede 1 nat i april 2024
Svar fra Anell Mancebo Abreu den 29. apr. 2024
Thank you for bringing this to our attention. We greatly appreciate you pointing this out for us, and we will use your comments to provide a better experience for everyone. We hope to have the opportunity to welcome you back soon.

4/10 Dårligt

Daniel

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Anthony who work at the staekbhouse was the best he was awesome. The over all though was not so good. Smoking, rooms were ok . For pur first time gaming felt luke nonone to help us. Would not recommend or come back. And we live hawaii so this was important us.
Overnattede 1 nat i april 2024
Svar fra Anell Mancebo Abreu den 28. apr. 2024
From your review, we can see your experience was not reflective of our brand. It is especially concerning as we strive to give our guests the best platform to make special moments, and create great memories with us. Our guests are our passion and we want to work towards providing them with an exceptional experience, therefore it is disheartening to miss out on a dear guest. Please be assured that your comments have been shared with our management team and will be reviewed with the highest regard. We hope you allow us the opportunity to prove this was just a one-time exception, by visiting us again. Thank you for staying with us.

8/10 Udmærket

Kathleen

Synes godt om: Rengøring
Not a thing. It was great.
Overnattede 4 nætter i april 2024
Svar fra Anell Mancebo Abreu den 27. apr. 2024
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience.

10/10 Fremragende

Joseph

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I am not a casino guy, but this place really changed since covid. Used to have many more restaurants and stores.
Overnattede 1 nat i marts 2024
Svar fra Sunset Station den 26. apr. 2024
Thanks for taking the time to write about your recent experience here at Sunset Station Hotel and Casino.

10/10 Fremragende

David M

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our time at Sunset Station due to the great staff working in all areas. Our room was comfortable but could use a little updating- however it was still a good value for the price. Please consider adding a refrigerator to the rooms and double sinks to the expansive bathroom counters.
Overnattede 4 nætter i april 2024
Svar fra Anell Mancebo Abreu den 28. apr. 2024
Thank you for taking the time to leave a review! We are thrilled to hear that you enjoyed your experience at our casino, and appreciate your feedback about our clean rooms and friendly staff. We hope to have the opportunity to welcome you back soon!

2/10 Forfærdeligt

Peter

Overnattede 1 nat i april 2024
Svar fra Sunset Station den 16. maj 2024
Thank you for your review. We will share this with our team to let them know how we are doing.

10/10 Fremragende

Chantel

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Sunset Station den 26. apr. 2024
Thanks for taking the time to write about your recent experience here at Sunset Station Hotel and Casino.

8/10 Udmærket

Justin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great except they allow dogs and we almost walked in dog poop right in the middle of the casino on the floor. Then we saw the same dog that morning in the restaurant and you can see the dog hair flying around. NO DOGS was not a service dog either.
Overnattede 2 nætter i april 2024
Svar fra Sunset Station den 26. apr. 2024
Thank you for choosing Sunset Station Hotel and Casino and for taking the time to provide feedback about your experience. We will review your comments with the highest regard.

6/10 Okay

Lisa

Synes godt om: Service og personale
Synes ikke om: Faciliteter
Needs a remodel
Overnattede 1 nat i april 2024
Svar fra Sunset Station den 24. apr. 2024
Thank you so much for your review. Every customer’s opinion matters to us as we are continually striving to improve our service.

10/10 Fremragende

Amy

Overnattede 3 nætter i april 2024
Svar fra Sunset Station den 14. maj 2024
Thank you for rating! We appreciate you taking the time to rate us.

6/10 Okay

Lernie

Rejste med familie, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Service og personale
Not the not bad wanted day
Overnattede 2 nætter i april 2024
Svar fra Sunset Station den 23. apr. 2024
Thank you for your feedback.

6/10 Okay

Constance

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Restrooms were not easily available outside the room. Housekeeping was nonexistent or very late. Had to call to clean room
Overnattede 3 nætter i april 2024
Svar fra Anell Mancebo Abreu den 23. apr. 2024
NEGATIVE REVIEWSThank you for bringing this to our attention. We greatly appreciate you pointing this out for us, and we will use your comments to provide a better experience for everyone. We hope to have the opportunity to welcome you back soon.

10/10 Fremragende

Maikella

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Sunset Station Front Desk den 13. maj 2024
We truly appreciate this wonderful rating! We hope to have the opportunity to welcome you back soon.

8/10 Udmærket

Mattie

Overnattede 1 nat i april 2024
Svar fra Sunset Station Front Desk den 13. maj 2024
Thank you for this rating, we appreciate it! We're thrilled that you've enjoyed your time at Sunset Station.

10/10 Fremragende

Alan

Rejste i en gruppe
Great place a lot of locals.
Overnattede 1 nat i april 2024
Svar fra Anell Mancebo Abreu den 22. apr. 2024
Thank you for this rating, we appreciate it! We're thrilled that you've enjoyed your time at Sunset Station. We'll see you next time! Cheers!

10/10 Fremragende

Anne

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff at check in was very welcoming and efficient.
Overnattede 2 nætter i april 2024
Svar fra Anell Mancebo Abreu den 21. apr. 2024
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience.

8/10 Udmærket

JoAnn

Synes godt om: Rengøring, service og personale, faciliteter
The staff was impeccable! My only complaint was that there was no coffee in the room. Then to get coffee the walk was very long. No room service.
Overnattede 3 nætter i april 2024
Svar fra Anell Mancebo Abreu den 21. apr. 2024
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience, and appreciate your feedback regarding in room coffee maker. We will use your notes to improve our service for everyone. Thank you for making us better.

8/10 Udmærket

John

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The inside lower floor area was being refloored during our stay
Overnattede 2 nætter i april 2024
Svar fra Sunset Station Front Desk den 20. apr. 2024
We apologize for any inconvenience you experienced during your stay in our hotel. We hope to have the opportunity to welcome you back soon.

6/10 Okay

Oscar

Overnattede 1 nat i marts 2024
Svar fra Sunset Station den 11. maj 2024
From your rating, we can see your experience was not reflective of our brand. We are really sorry for that. We would like the opportunity to earn your business again and to show you the level of service we are known for.

10/10 Fremragende

Alex

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The best staff. Very helpful from front desk to security.
Overnattede 1 nat i april 2024
Svar fra Anell Mancebo Abreu den 19. apr. 2024
Thank you for your rating, we appreciate it! We are thrilled that you have enjoyed your time at Sunset Station. Thanks again, we'll see you next time.

8/10 Udmærket

Tracee

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super convenient area, central to shopping and restaurants. Fun laid back atmosphere in the casino, actually won a few bucks at roulette. Loved the IMAX theatre, saw a great movie. Room was spacious, clean and quiet. The mattress was a bit to firm for my liking, but that is just me, maybe. Staff were all very polite and attentive.
Overnattede 1 nat i april 2024
Svar fra Anell Mancebo Abreu den 19. apr. 2024
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

4/10 Dårligt

Jesse

Overnattede 3 nætter i april 2024
Svar fra Sunset Station Front Desk den 9. maj 2024
We apologize for any inconvenience you experienced during your stay in our hotel. We hope to have the opportunity to welcome you back.

10/10 Fremragende

Joseph

Overnattede 2 nætter i april 2024
Svar fra Sunset Station Front Desk den 9. maj 2024
Thank you for your rating, we appreciate it! We are thrilled that you have enjoyed your time at Sunset Station. Thanks again, we'll see you next time.

4/10 Dårligt

Marcella

Overnattede 1 nat i april 2024
Svar fra Sunset Station Front Desk den 9. maj 2024
From your rating, we can see your experience was not reflective of our brand. We are really sorry for that. We hope to have the opportunity to welcome you back.

8/10 Udmærket

Olga

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff
Overnattede 2 nætter i april 2024
Svar fra Anell Mancebo Abreu den 19. apr. 2024
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience.

6/10 Okay

Sean

Synes godt om: Service og personale
Smokey and outdated
Overnattede 3 nætter i april 2024
Svar fra Anell Mancebo Abreu den 17. apr. 2024
Thanks so much for giving us your take on how we are doing. We will use your comment to improve our service to everyone.