Hoteller nær Lake Tyler

"My husband, son, and I recently stayed here for a college visit. We checked in late on a Wednesday night, about 9:30. The front desk guy was very friendly and professional. When we got to our room, everything looked great. However, after getting ready for bed, I walked past the a/c and it was leaking and the carpet was all wet. I called the front desk, and he said "thanks for letting us know." My husband thought it was odd, because there was A LOT of water on the floor. A few minutes...

"All staff and accommodations were excellent, including guest services like the pool, laundry, and exercise facility. Breakfast was great. I really love Home to suites because of the living kitchen and seating areas. I was there for a week and didn’t feel claustrophobic like a regular hotel can sometimes feel."

"lovely stay"

"Very nice"

"Terrible staff! Ants in room coming heavily out of cracks! Breakfast was terrible, management was VERY rude!"

"The breakfast was amazing. The bed mattress was better then most hotels. My major complaint is when they say that they have a ADA hotel room they should really have one. The shower didn't have a chair to sit on. My mom had to use her personal walker to sit in the shower. The chairs/ couch in the room could have been easier to get out of for being ADA. The room could have been set up better for someone with physical disabilities."

"Staff provided what they could, since my luggage didn’t arrive until the next morning. Though I had checked out, they called me when my luggage arrived and held it until I could pick it up."

"Fantastic stay! Definitely will be returning"

"Only issue was distance to the location I needed to get to. So there was no issue about the property"

"Will always stay here when I visit Tyler!"

"I loved my stay. When visiting my son for college, I have my place to stay."

"clean room, friendly staff, breakfast. The only thing was in July would have been nice to be able to use the pool which was not open and looked really dirty, hot tub looked like they were doing maintenance?? Not the hotels fault but room above had kids running around and jumping until almost midnight."

"Our stay was wonderful. The room was cozy and quiet. Loved the little screened in porch with a large swinging bed. The bar area was great with excellent food and service. We plan on going back again for our wedding anniversary."

"We enjoyed our stay."

"My biggest takeaway from my stay was two things. The first thing that I noticed was no one asked me for my Hilton's rewards number. I am a member and I love staying at Hilton, but after my check and I realized that I wasn't asked was I a member. Unfortunately I did not receive any of the perks that Hilton rewards members get for my stay. The next day I went to front desk to tell them that I was rewards member when the staff just said, oh okay, and that was the end of the conversation about that....

"Extremely budget. Didn't feel comfortable using shower."

"Very friendly and comfortable place to stay"

"Average stay. Great price. Great breakfast options. Poor cleanliness and some repairs needed in room"