Hoteller nær The Village at Cumberland Park

"Great location. Clean and comfortable. While there were lots of restuarants in the area, this would have been an excellent stay had there been room service or a full-sized restuarant with room service. I would stay here again."

"Nice staff. Clean room."

"My wife and I took an overnight trip to Tyler and chose this hotel for its convenient location and solid reputation. The front desk staff was very friendly, and check-in was quick and effortless. The hotel offered good amenities and was clean and secure overall.However, when we arrived at our room, we found the door slightly ajar, which immediately made me uneasy—I wasn’t sure if someone was still inside or if the room had been broken into. The door frame also had noticeable pry marks on it....

"It was great. Nice staff. Good for price. "

"All good! "

"Yes"

"The room was perfect. Location was central to shopping and great restaurants. The hotel was clean and well kept. There was also some covered parking available."

"The internet did not work and the night clerk was very testy with me: "We're full and the internet doesn't work when we are sold out". I said, "Wouldn't it be good practice to warn guests before selling them a room that that was standard?" My work depends on the internet and I would not have stayed here had I known. Staff was very flippant and unpleasant. The king sized bed felt like it came out of a 20-year-old trailer. I won't stay at BWs anymore!!!"

"Our room was close to the street - it was very loud traffic. The place need some remodeling done. A few things broken, many old, outdated things. No fan in a bathroom - the humidity makes everything wet after shower, etc. The stuff was nice. Breakfast - excellent. "

"Did not have brrakfast"

"We got in late, no one was there, but it was still seemless check in. The rooms had everything one needed. Also the rooms were set up good! Parking was easy, little sports bar next door was open late, so we got lucky. If ever in Tyler again, we would stay here for sure"

"Love this hotel — always clean - feels safe - an beds are very comfy and staff is always helpful"

"The room was clean but there was a very strong marijuana odor outside the rooms. Also, the front desk called the room to, very rudely, tell us only two people were allowed in the room. We were there for a funeral and were trying to be with family. They weren’t staying the night, just visiting, but it was a surprise and just didn’t sit well with us; it felt like we were being constantly being watched. "

"The room was clean and nice. The staff were not very helpful"

"Clean rooms, friendly staff, great price everything was perfect for a quick trip in Tyler "

"It was ok"