Hoteller nær Kiepersol Winery

"Property was Nice and very open to the shopping center. The Pool wasn't in used and didn't know until after checking in. But it was nice stay, until it was time to check out and the young lady behind the counter was very rude. The warm welcome that I received when checking in and leaving was very different. "

"Get your own breakfast but the rest is great"

"We have stayed at Sleep Inn in Tyler a few times. It has always been clean with a friendly staff. Will probably stay there again in the future. "

"Great customer service. The room was super clean. Plenty of parking and good breakfast. "

"Pool area needs to be looked at Looks old"

"Friendly staff, very clean and quiet."

"I had booked the Family Evolution Room, but when I should up they stuck me in room much smaller & was not the room I paid for. the hotel is defiantly showing its age. we were on the 3rd floor & the 3rd floor ice machine was out of order. so we needed ice we had to go down a floor which didnt matter b/c there was no ice bucket in the room anyways. the pool & hot tub were okay for as old as the hotel is & for not being maintained very well."

"Easy to get to. Staff were very friendly and helpful. Checkin was very smooth. "

"Excellent staff and services."

"It had taken me an hour to get to my room and settled in due to the inconvenience of finding the room number. They are numbers written with a marker on the doors, which you can’t see at night. The most horrible part is, when I walked into my room, there was a big roach that was still alive although someone had stepped on it prior to me entering my room. They didn’t even try to clean it up prior to me checking in. A roach also crawled on my baby and I while in bed. I didn’t sleep well, so I asked...

"There was no hot breakfast available and pool was unavailable"

"Yes"

"The room had roaches so I had to get a refund "

"Very pet friendly. Very friendly staff. Only negative would be no ice machines, but that’s 1 way that they keep the rates so low."

"The staff was nice and attentive when we needed them but the room was just ok. We had three trash cans but none with bags so we had to dump our trash in the empty baskets. There were also tiny bugs flying around the window area. "

"Wonderful stay! Highly recommend."

"Room was clean the housekeeper was awesome front desk staff very nice and helpful sad that pool wasn't open"

"Ross was great! Room was very clean and comfortable. The hotel was very quiet and the beds were extremely comfortable. Conveniently located near everything in Tyler."