Hoteller nær Lake Arrowhead Statspark

"Room smelled like dirty mop water had to move rooms and that one the floor was coming up and had screws holding up the trim 1 star rooms"

"Awful customer service and communication."

"Vi havde bestilt dette hotel da det havde en pool, hvor vi kunne slå eftermiddagen ihjel. Men poolen var lukket, og man kunne ikke engang komme ind på området og sidde i møblerne, som vi gerne ville da vejret var skønt. Man burde oplyse hotellernes pools er lukkede."

"Hotel is brand new. Rooms are very very nice - it’s as good as luxury. Safe choice."

"The beds and pillows were very comfortable, and the room was clean."

"NATE gets 5 STARS ALL DAY. He is at the front desk and was Amazing!! He has checked me in twice now at this location. He always greets with a smile and is super sweet. The 1st stay was great King size bed was comfortable. 2nd stay--HORRIBLE. Nate still gets 5 stars BUT the mattresses in the Double Queen room were absolutely horrible. Not just one of them BUT both of them. I can't believe they have not been replaced. The dip in the sides by the nightstand are VERY NOTICEABLE. Very...

"I had a great stay here. Everything was well maintained. Staff were very friendly, nice and helpful. I will probably return in the future and stay there."

"Not as updated as other BWs. Pool was under renovations- which was disappointing cause it’s one reason why we chose to stopped here for the night along our road trip. The bed was not comfortable at all. Breakfast was good. The cafe was tight space. Overall this place is ok but not matching the nicer BW standards we’ve stayed in before. They can use some updating."

"We have stayed here several times in the last 2 years, but the last time (June 16-17) was somewhat below par. They did not have any water when we arrived at 7:00pm due to water heater issues. No fault of the hotel and water was restored by about 8:30. Was told we would have hot water in about 30 minutes. Did not get hot water that night so we retired without a shower. The next morning we had intermittent warm but not hot water. Not a big deal for us. The biggest complaint was the lack of proper...

"The air conditioner in my room was very, very loud. At first I thought that someone was running the motor on a diesel pickup truck parked right outside my window& I had a first floor room . It finally aggravated me enough that I looked out the windo - no truck just a car that wasn't running & no one was in it. All in all it mage for a miserable night. Turning the AC off was not an option - Texas in the summer."

"I never checked into the hotel. When I arrived they asked me to pay for the room again in full. There was feas or bedbugs in the lobby. Never made it to the room. Will not recommend staying at that hotel"

"Super friendly staff, clean bed, great Hot water in the shower, and air conditioner worked !!! Will def stay there again !"

"The property location fit perfectly into our travels. The area is great with lots of restaurants. The hotel was nice, clean and the rooms were large."

"Just not worth it!"