Hoteller nær Wichita Falls Museum of Art

"Awful customer service and communication."

"Room smelled like dirty mop water had to move rooms and that one the floor was coming up and had screws holding up the trim 1 star rooms"

"Hotel is brand new. Rooms are very very nice - it’s as good as luxury. Safe choice."

"The beds and pillows were very comfortable, and the room was clean."

"NATE gets 5 STARS ALL DAY. He is at the front desk and was Amazing!! He has checked me in twice now at this location. He always greets with a smile and is super sweet. The 1st stay was great King size bed was comfortable. 2nd stay--HORRIBLE. Nate still gets 5 stars BUT the mattresses in the Double Queen room were absolutely horrible. Not just one of them BUT both of them. I can't believe they have not been replaced. The dip in the sides by the nightstand are VERY NOTICEABLE. Very...

"Vi havde bestilt dette hotel da det havde en pool, hvor vi kunne slå eftermiddagen ihjel. Men poolen var lukket, og man kunne ikke engang komme ind på området og sidde i møblerne, som vi gerne ville da vejret var skønt. Man burde oplyse hotellernes pools er lukkede."

"I had a great stay here. Everything was well maintained. Staff were very friendly, nice and helpful. I will probably return in the future and stay there."

"We have stayed here several times in the last 2 years, but the last time (June 16-17) was somewhat below par. They did not have any water when we arrived at 7:00pm due to water heater issues. No fault of the hotel and water was restored by about 8:30. Was told we would have hot water in about 30 minutes. Did not get hot water that night so we retired without a shower. The next morning we had intermittent warm but not hot water. Not a big deal for us. The biggest complaint was the lack of proper...

"The air conditioner in my room was very, very loud. At first I thought that someone was running the motor on a diesel pickup truck parked right outside my window& I had a first floor room . It finally aggravated me enough that I looked out the windo - no truck just a car that wasn't running & no one was in it. All in all it mage for a miserable night. Turning the AC off was not an option - Texas in the summer."

"I never checked into the hotel. When I arrived they asked me to pay for the room again in full. There was feas or bedbugs in the lobby. Never made it to the room. Will not recommend staying at that hotel"

"The property location fit perfectly into our travels. The area is great with lots of restaurants. The hotel was nice, clean and the rooms were large."

"AC in room leaking carpet soaked, pool was out of service due to parts neeeed, construction happening in hotel"

"Nice room"

"Room was quiet and clean. Breakfast was the usual standard, no dairy free options for milk or yogurt which would be too much to expect. Staff not available at checkout. All contact was at check in."

"Location and price"

"Super friendly staff, clean bed, great Hot water in the shower, and air conditioner worked !!! Will def stay there again !"

"Very dirty"

"Failed to be professional at the service desk. Also failed to tell us we did not have any hot water. After finding this out, I asked for a discount and I’m still waiting to see if they follow through on the 30% discount."