Hoteller nær Castaway Cove Waterpark

"Clean room. I’m 72 and obviously disabled. I asked for an ADA room, or at least a room on the first floor. Your desk clerk gave me a hard look and put me in Room 308. What a sweetheart! No shower chair, no grab bars. Unable to use stairs. Good news there wasn’t a fire, eh? How is that for good service from a 20-something air head without a care in the world."

"The hallway was dirty leading to the room. Our sheets were dirty. (They did offer a new room and changed the sheets upon request. I just feel like the room should be clean and ready for you when you arrive.The bathroom floor was dirty. It appeared maybe there had been some work done under the sink and maybe they forgot to clean up after. There were no wash cloths and no bath mat."

"Hotel is brand new. Rooms are very very nice - it’s as good as luxury. Safe choice."

"Old and unkept"

"All the ice machines were broken. The exit door on the north was broken. The trim on the cabinets in the room was cracked and peeling. The pool has been closed for most of the summer and is still not fixed. The stairwell carpet needs vacuuming. The bed skirts had spills or stains. It seemed like it was a good hotel that is really run down now."

"Hotel was cluttered."

"Vi havde bestilt dette hotel da det havde en pool, hvor vi kunne slå eftermiddagen ihjel. Men poolen var lukket, og man kunne ikke engang komme ind på området og sidde i møblerne, som vi gerne ville da vejret var skønt. Man burde oplyse hotellernes pools er lukkede."

"Room was clean. Bathroom was clean"

"Very professional"

"Old an in need of update"

"Fint og pænt hotel med overkommelig morgenmad.. Til prisen et rigtig fint sted at overnatte..."

"Reserved a two bed, handicap accessible room with roll-in shower. Paid and had confirmation number. Drove 12 hours to hotel, got room key, it was a king bed NOT handicap accessible room for three travelers. Went back to front desk, showed her ( referring as “her” because she never said her name or have a name badge) my reservation, she told me the day shift had changed my room and “ should” have called me. Showed her my phone where I had never received a call. Explained I needed what I had...

"The staff was friendly. The breakfast was pretty good. The shower door in our room needed new rollers. It was hard to close and we were afraid if we closed it all the way it might be difficult to open. Only one elevator was working."