Udendørsområde
Tjek tilgængelighed

Anmeldelser af Sheraton Lagos Hotel

4 out of 5
Sheraton Lagos Hotel
30 Mobolaji Bank Anthony Way, Airport Road, Ikeja, Lagos

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 57 af i alt 155 anmeldelser" "
Bedømmelse på 8 − Udmærket. 54 af i alt 155 anmeldelser" "
Bedømmelse på 6 − Okay. 26 af i alt 155 anmeldelser" "
Bedømmelse på 4 − Dårligt. 15 af i alt 155 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 155 anmeldelser" "

8,0/10

Rengøring

8,4/10

Service og personale

8,0/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Ayokunle

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A good place to stay in Lagos. It was a short drive from the airport.
Overnattede 1 nat i marts 2024
Svar fra Abiola Peter den 10. maj 2024
Dear Ayokunle,Greetings and thanks for your feedback.We are glad you enjoyed your stay with us and we do look forward to your return.Yours in Hospitality,Abiola

10/10 Fremragende

Iyke

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great customer service experience
Overnattede 1 nat i december 2023
Svar fra Abiola den 13. feb. 2024
Dear Iyke,Greetings and thanks choosing to stay with us here at Sheraton Lagos Hotel.Also, we say thank you for taking time out to review us, as a growing hotel, we appreciate your feedback and this will go a long way to inspire the team.Once again thank you for feedback and we do look forward to welcoming you back to the hotel.Yours in Hospitality,Abiola Peter

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i januar 2024
Svar fra Abiola den 13. feb. 2024
Dear Valued Guest,Thank you for taking your time to review us. It is well appreciated.As a growing hotel, we will keep doing our best to provide top notch services to best meet your needs.Thanks once again for your feedback. we will share with the team for better improvement.Looking forward to welcoming you back to the hotel.Yours in Hospitality,Abiola Peter

10/10 Fremragende

UZOMA

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
My entire stay at the facility was worth it. Food, entertainment and accommodation were all great
Overnattede 2 nætter i januar 2024
Svar fra Abiola Peter den 28. jan. 2024
Dear Uzoma,Thank you for your feedback and we do hope to welcome you back to the hotel again.

6/10 Okay

sam

Synes godt om: Service og personale
The staff
Overnattede 2 nætter i januar 2024
Svar fra Abiola Peter den 28. jan. 2024
Dear Sam,Thank you for taking time out to rate us.We do appreciate your business and we look forward to welcoming you back to the hotel.

6/10 Okay

ning

Overnattede 6 nætter i september 2023
Svar fra Abiola Peter den 6. okt. 2023
Dear Ning,Thanks for your rating.We do look forward to having you stay with us again.Yours in Hospitality,Abiola Peter

8/10 Udmærket

Earnest

Synes godt om: Service og personale, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra Abiola den 6. okt. 2023
Dear Earnest,Thanks for your rating.We do look forward to having you stay with us again.Yours in Hospitality,Abiola Peter

6/10 Okay

Stefan

Overnattede 1 nat i januar 2023

10/10 Fremragende

Earnest

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2022

6/10 Okay

FABRICE

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
A ce prix on pourrait avoir plus de souplesse
Séjour convenable et l'hôtel est assez cher J'ai demandé à quitter la chambre une heure plus tard pour faire une réunion je devais payer la moitié de la chambre en plus pour une heure
Overnattede 3 nætter i november 2022
Svar fra LA den 22. dec. 2022
Thank you for your honest review. We would take it and improve where necessary. We hope that on your next visit, we would meet your expectation.

4/10 Dårligt

Felix

Rejste med partner
Synes godt om: Faciliteter
Synes ikke om: Service og personale
I reserved a room with a King size bed for me and my wife and was given a room with two single (yes, Single) beds and was rudely told by the front desk staff checking us in that it was all they had available. Unfortunately, it was quite late at night; otherwise, we would have found a different hotel. Sadly, my wife had to spend our anniversary on two separate single beds. The only redeeming thing about the room was the presence of an iron and ironing board.
Overnattede 1 nat i juni 2022
Svar fra RM den 23. aug. 2022
Please accept our apologies. We hope to do better when next you stay with us. We look forward to having you back.

4/10 Dårligt

Simon

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i juni 2022
Svar fra RM den 23. aug. 2022
Could you please tell us more why you scored us 4 and where we can improve?

10/10 Fremragende

Dimeji

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i juni 2022

6/10 Okay

Andrea

Forretningsrejsende
Overnattede 3 nætter i juni 2022

10/10 Fremragende

Favour

Overnattede 1 nat i maj 2022

8/10 Udmærket

Mark

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is generally very good, if a little tired looking. Most staff are very friendly and eager to please, I just experienced one front-desk staff member who was a little rude - totally ignoring me for a few minutes then grumpily asking "what do you want?". Other staff were great though. The outside bar/restaurant is a very nice place to relax.
Overnattede 3 nætter i marts 2022

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2022

8/10 Udmærket

UZOMA

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good stay. They only problem i have notice on all my stays at the hotel is that they do not answer phone calls.
Overnattede 3 nætter i januar 2022

10/10 Fremragende

JUDE

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2021

10/10 Fremragende

JOSEPHINE

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Marvelous time
Staff were Amazing! They politely enforce face masks for everyone.
Overnattede 2 nætter i oktober 2021

10/10 Fremragende

Aishetu

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Everything was just as expected! Loved it
Overnattede 1 nat i september 2021

10/10 Fremragende

Verificeret rejsende

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My stay at Sheraton Lagos was amazing!! I thoroughly enjoyed myself!!! The staff/security were super friendly, and very attentive!! If I requested anything, my needs were always met very fast!! Funmi, Charles, Johnson and Sunny are wonderful!! It was my very first time in Nigeria visiting with my Nigerian fiance and I wasn't disappointed at all!! I will definitely be back! I'd advise everyone coming from countries that give complete towels for bathing in the shower to bring your own body/face towel for washing/bathing, the hotel doesn't offer that.. but I always bring my own face/body towel for actual bathing so that wasn't bad for me.. though truly, given the amount of money being paid for the hotel room.. all complete towels should be provided. But other than that the Sheraton is a great place to stay!! And super close to the airport!
Overnattede 11 nætter i juli 2021

10/10 Fremragende

Crystal

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2021

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent!
Overnattede 2 nætter i juni 2021

10/10 Fremragende

David

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The stay was amazing. The environment is clean
Overnattede 2 nætter i april 2021

4/10 Dårligt

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Nothing really stands out for me. The hotel is old. Toilets and Tubs needs to be replaced. The smell in the hallway and in the bedroom wasn't appealing. It smells old. They charge for the serving tray to deliver your food to the room. The rice and stew has no taste and I got charged for the tray it was brought in. Here's the good part, excellent staff services. Staffs are friendly and efficient. Always willing to help. Overall, I don't think I'll consider another stay in Sheraton hotel.
Overnattede 1 nat i april 2021

8/10 Udmærket

Ahmed

Forretningsrejsende
Synes godt om: Service og personale, værelsets komfort
Overnattede 2 nætter i april 2021

8/10 Udmærket

Rachael

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Well it was okay!
Overnattede 1 nat i april 2021

6/10 Okay

Taofeek

Rejste med familie
Overnattede 2 nætter i februar 2021

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2021

8/10 Udmærket

Verificeret rejsende

Overnattede 1 nat i december 2020

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Sheraton Lagos is a shadow of itself. Compared to a few years ago, this hotel has really lowered its own standards. First in this COVID-19 times, masks were not enforced. Second, quality, speed of service have gone down markedly. Food both at the main restaurant as well as the grill bar outside is terrible. This is not the Sheraton I knew.
Overnattede 2 nætter i november 2020

10/10 Fremragende

JUDE

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2020

2/10 Forfærdeligt

Feyi

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2020

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Gym is too small and too far, waiters and waitress unfriendly
Overnattede 1 nat i marts 2020

10/10 Fremragende

Verificeret rejsende

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Club Lounge was very nice. Buffett was great at breakfast but selection sometimes limited during dinner. Quality of food was good
Overnattede 8 nætter i februar 2020

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lagos Paradise
Friendly and safe environment.
Overnattede 1 nat i februar 2020

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale
Overnattede 1 nat i februar 2020

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This Sheraton is quite bad. I arrived on. Saturday and there must have been as event so the lobby was very crowded and extremely loud. Totally not ones idea of a relaxing hotel stay. Check in was easy enough and I proceeded to my room. As soon as I came out the lift, onto the hallways heading to my room, there was an overwhelming stale smell to the place. I could hardly breathe. The room smelt no better and it took a good few hours to get over the mouldy stale smell. I considered checking out and going to stay with friends, but by then it was quite late in the evening. I did not dare to dine here cos of this. The hotel is thoroughly in need of an update and I will not be using it again.
Overnattede 1 nat i februar 2020

10/10 Fremragende

YAN

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff. Very friendly and customer service oriented.
Overnattede 1 nat i februar 2020

6/10 Okay

Johanna

Forretningsrejsende
Synes godt om: Rengøring
Not the best place to stay in Lagos
Positives: Very good breakfast, hot shower, great pool, helpful staff in the business center. Separate transportation company that has a desk in the lobby and was readily available and easy to work with. Negatives: Older building and it was quite noisy at times. You hear carts rolling up and down the hall and footsteps from the room upstairs. Had 15000 Naira stolen from my wallet and the only time my purse and wallet was out of my site was when the bellhop was bringing my stuff into my room just after my arrival. Only some money was taken, not all. He had watched me as I checked in and also paid the transportation company. He was the only one that had the opportunity. When I was leaving the same guy wanted to assist me and reached for the same bag that had contained my wallet and I declined his assistance. They also lost my laundry and it took several calls and many hours to find it. It was 1am the night before I left before they located it. They had accidentally posted it to the room across the hall. I don't plan to stay there again.
Overnattede 5 nætter i februar 2020

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Workers excellent especially front desk. Clean room and great food.
Overnattede 2 nætter i februar 2020

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I did have a long hair/maybe synthetic on one of my towels . Would like to see the bar have a more diverse menu otherwise it was Italian restaurant or buffet only
Overnattede 1 nat i februar 2020

8/10 Udmærket

Zdenek

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2020

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel, spacious and well appointed. Security is always present and they are alert, which is comforting. I will definitely stay here again as my travels take me through Lagos!
Overnattede 2 nætter i januar 2020

6/10 Okay

Mark

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Becoming tired (again), service often lacking.
Overnattede 2 nætter i januar 2020

10/10 Fremragende

JUDE

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2019

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very clean and well run hotel. Kudos to the staff and management.
Overnattede 1 nat i december 2019

10/10 Fremragende

Gra

Synes godt om: Rengøring, service og personale
Clean and security set-up. Staff presant and very willing to assist.
Overnattede 1 nat i december 2019

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff. Customer service was exceptional. Buffet was great
Overnattede 1 nat i december 2019