Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 57 af i alt 95 anmeldelser" "
10 - Fremragende
57
Bedømmelse på 8 − Udmærket. 23 af i alt 95 anmeldelser" "
8 - Udmærket
23
Bedømmelse på 6 − Okay. 4 af i alt 95 anmeldelser" "
6 - Okay
4
Bedømmelse på 4 − Dårligt. 3 af i alt 95 anmeldelser" "
4 - Dårligt
3
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 95 anmeldelser" "
2 - Forfærdeligt
8
9,0/10
Rengøring
8,4/10
Service og personale
9,0/10
Faciliteter
8,8/10
Overnatningsstedets tilstand og faciliteter
8,8/10
Miljøvenligt
Anmeldelser
6/10 Okay
Zainab
Forretningsrejsende
6. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
In the middle of the Avenue
Zainab
Overnattede 4 nætter i februar 2024
Svar fra sameh den 6. feb. 2024
Dear Ms. Zainab,Thank you very much for taking the time to share your valuable feedback with us. We would kindly ask some of the details of the issues or challenges that you have faced during your stay with us so we can share it with the concerning department for our future improvement. We would be incredibly grateful if you would give us another opportunity to change your opinion and to show you that your feedback has been heeded. We really hope we have the pleasure of welcoming you back to the Hilton Garden Inn Kuwait. Best Regards, Sameh El Sadek Guest Operations Manager Hilton Garden Inn Kuwait
10/10 Fremragende
Barbara
Forretningsrejsende
31. jan. 2024
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely new hotel, no frills but efficient and comfortable. The softest bedding I had in a long time, real comfy! The room was very spacious, the bathroom is well lit and the shower roomy. The connection to the mall is a super comfort, even if you are on a business trip, how convenient!
Barbara
Overnattede 1 nat i januar 2024
Svar fra sameh den 6. feb. 2024
Dear Ms. Barbara,We thank you for spending your time to write a feedback about your recent stay at Hilton Garden Inn Kuwait.As you are among our most valued guest and it is a pleasure to know how you have enjoyed your visit and was satisfied with the hotel facilities & services. We also have shared your feedback with the concerned department and rest assured that we shall continue with our efforts in delivering premium services & offers at all times. Ms. Barbara, thank you again for sharing your valuable thoughts with us. We are looking forward to welcoming you back. Best regards, Sameh El Sadek Guest Operations Manager Hilton Garden Inn Kuwait
10/10 Fremragende
salem
31. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location and service
salem
Overnattede 2 nætter i januar 2024
Svar fra sameh den 6. feb. 2024
Dear Mr. Salem,We thank you for spending your time to write a feedback about your recent stay at Hilton Garden Inn Kuwait.As you are among our most valued guest and it is a pleasure to know how you have enjoyed your visit and was satisfied with the hotel facilities & services. We also have shared your feedback and rest assured that we shall continue with our efforts in delivering premium services & offers at all times. Mr. Salem, thank you again for sharing your valuable thoughts with us. We are looking forward to welcoming you back. Best regards, Sameh El Sadek Guest Operations Manager Hilton Garden Inn Kuwait
10/10 Fremragende
Ian
29. jan. 2024
Ian
Overnattede 1 nat i januar 2024
Svar fra Sameh El Sadek den 30. jan. 2024
Dear Mr. Ian,Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait. We aim to provide all our guests with an exceptional experience and we can see that we have met your expectations, thanks to your positive feedback. We hope to have the pleasure of welcoming you back. Best regards, Sameh El Sadek Guest Operations Manager Hilton Garden Inn Kuwait
10/10 Fremragende
Neil
1. jan. 2024
Neil
Overnattede 1 nat i december 2023
Svar fra Sameh El Sadek den 7. jan. 2024
Dear Valued guest.Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait. We highly value your feedback, and we are happy to read that you were satisfied with the hotel facilities and services. Thank you again for sharing your valuable feedback with us and we are looking forward to the pleasure of welcoming you back soon. Sincerely, Sameh El Sadek Guest Operations Manager Hilton Garden Inn Kuwait
10/10 Fremragende
Talal
Rejste med familie
31. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Talal
Overnattede 2 nætter i december 2023
Svar fra sameh den 6. feb. 2024
Dear Mr. Talal,We thank you for spending your time to write a feedback about your recent stay at Hilton Garden Inn Kuwait.As you are among our most valued guest and it is a pleasure to know how you have enjoyed your visit and was satisfied with the hotel facilities & services. Rest assured that we shall continue with our efforts in delivering premium services & offers at all times. Mr. Talal, thank you again for sharing your valuable thoughts with us. We are looking forward to welcoming you back. Best regards, Sameh El Sadek Guest Operations Manager Hilton Garden Inn Kuwait
10/10 Fremragende
amal
13. dec. 2023
amal
Overnattede 2 nætter i december 2023
Svar fra Sameh El Sadek den 7. jan. 2024
Dear Valued guest,Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait. We highly value your feedback and we are happy to read that you were satisfied with the hotel facilities and services. Thank you again for sharing your valuable feedback with us and we are looking forward to the pleasure of welcoming you back soon. Sincerely, Sameh El Sadek Guest Operations Manager Hilton Garden Inn Kuwait
10/10 Fremragende
Marie Carla
7. dec. 2023
Marie Carla
Overnattede 3 nætter i december 2023
Svar fra Sameh El Sadek den 19. dec. 2023
Dear Valued guest,On behalf of our hotel, we would like to express our sincere gratitude for the fact that you have chosen us for your stay and also for taking the time to evaluate and review our hotel. We always find it nice to know that you found our overall service and facilities to your satisfaction and that you appreciated all our services at our hotel. We are dedicated to continuously strive to provide an exceptional quality service. Compliments like yours will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. We look forward to being your host again at our hotel in the nearest future. With kind regards, Sameh El SadekGuest Operations ManagerHilton Garden Inn Kuwait
10/10 Fremragende
jose
24. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La situacion
jose
Overnattede 2 nætter i november 2023
8/10 Udmærket
Niklas
11. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Niklas
Overnattede 2 nætter i november 2023
Svar fra Sameh El Sadek den 16. nov. 2023
Dear valued guest,We would like to thank you for choosing Hilton Garden Inn Kuwait as well as for taking part of your valuable time in sharing your feedback.Your rating is valuable for our development hence we apologize if we have fallen short of your expectations during your recent stay with us. We aim to continually improve our services for the maximized guest experience.We would be incredibly grateful if you may share with us any challenges that you have experienced that we could change.We really hope we have the pleasure of welcoming you back to the Hilton Garden Inn Kuwait.Best Regards,Sameh El SadekGuest Operations ManagerHilton Garden Inn Kuwait
10/10 Fremragende
Hiba, Dubai
7. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Extremely helpful staff.
Beautiful facilities, always very clean, location is convenient right next to Kuwait's biggest shopping mall.
Hiba
Overnattede 1 nat i november 2023
Svar fra Sameh El Sadek den 10. nov. 2023
Dear Valued guest,On behalf of our hotel, we would like to express our sincere gratitude for the fact that you have chosen us for your stay and also for taking the time to evaluate and review our hotel. We always find it nice to know that you found our overall service and facilities to your satisfaction and that you appreciated all our services at our hotel. We are dedicated to continuously strive to provide an exceptional quality service. Compliments like yours will be shared with our colleagues to inspire them to continue to provide exceptional service to our guests. We look forward to being your host again at our hotel in the near future. With kind regards, Sameh El SadekGuest Operations ManagerHilton Garden Inn Kuwait
8/10 Udmærket
Rashid
31. okt. 2023
Rashid
Overnattede 2 nætter i oktober 2023
Svar fra Sameh El Sadek den 5. nov. 2023
Dear Mr. Rashid,Thank you very much for taking the time to share your valuable feedback with us. We appreciate your opinion as this allows us to continually develop and improve our guests experience through our service.We are sorry to hear that this time we fell short of fulfilling your expectations as a guest. We highly value your loyalty as a Hilton Honors member, and we are happy to read that you were satisfied with the service provided by one of our team members.We would kindly ask for some of the details of the issues or challenges that you have faced during your stay with us so we can share them with the concerned department for our future improvement.We hope we have the pleasure of welcoming you back to the Hilton Garden Inn Kuwait.Best Regards,Sameh El SadekGuest Operations ManagerHilton Garden Inn Kuwait
10/10 Fremragende
ameenah
10. sep. 2023
ameenah
Overnattede 3 nætter i august 2023
Svar fra Sameh El Sadek den 15. sep. 2023
Dear Ms. Ameenah,Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait. We aim to provide all our guests with an exceptional experience and we can see that we have met your expectations, thanks to your positive feedback. We hope to have the pleasure of welcoming you back. Best regards, Sameh El Sadek Guest Operations Manager Hilton Garden Inn Kuwait
10/10 Fremragende
Tareq
4. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It’s a new, clean and nice hotel. It’s located in one of the best malls in the world which gives the hotel guests more dining options and activities.
Tareq
Overnattede 1 nat i august 2023
Svar fra Sameh El Sadek den 4. sep. 2023
Dear Mr.Tareq,Thank you for taking a moment to share about your recent experience at Hilton Garden Inn Kuwait.We aim to provide all our guests with an exceptional experience, and we can see that we have met your expectations, thanks to your positive feedback We hope to have the pleasure of welcoming you back.Best regardsSameh El SadekGuest Operations Manager
10/10 Fremragende
ABDULRAHMAN
Rejste med familie
2. sep. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean hotel and friendly staff
ABDULRAHMAN
Overnattede 3 nætter i august 2023
Svar fra Sameh El Sadek den 2. sep. 2023
Dear Mr.Abdulrahman,Thank you for taking a moment to share about your recent experience at Hilton Garden Inn Kuwait.We aim to provide all our guests with an exceptional experience, and we can see that we have met your expectations, thanks to your positive feedback We hope to have the pleasure of welcoming you back.Best regardsSameh El SadekGuest Operations Manager
10/10 Fremragende
Anfal
Rejste med familie
2. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I like everything
Everything were good and nice
Only the trolley we as for checking out it take long long long time
But everything were very nice
Anfal
Overnattede 1 nat i august 2023
Svar fra Sameh El Sadek den 2. sep. 2023
Dear Ms.Anfal,Thank you for taking a moment to share about your recent experience at Hilton Garden Inn Kuwait.We aim to provide all our guests with an exceptional experience, and we can see that we have met your expectations, thanks to your feedback about the luggage service and we will work to improve this part. We hope to have the pleasure of welcoming you back.Best regardsSameh El SadekGuest Operations Manager
8/10 Udmærket
Jean Michel, Jisr el Basha
28. jul. 2023
Jean Michel
Overnattede 1 nat i juli 2023
Svar fra Sameh El Sadek den 22. aug. 2023
Dear Mr.Michel, Thank you for taking a moment to share about your recent experience at Hilton Garden Inn Kuwait. We aim to provide all our guests with an exceptional experience, and we can see that we have met your expectations, thanks to your positive feedback. We hope to have the pleasure of welcoming you back. Best regards Sameh El Sadek Guest Operations Manager
10/10 Fremragende
Kauzma
9. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel located on the avenue mall and it’s really convenient.
I visited Kuwait in July and it’s really hot, reaching 48℃. Therefore, I stayed in the mall daytime and went sightseeing such as a local market after sunset. I was not bored in the mall because the mall was huge. The length was probably over 1km.
Kauzma
Overnattede 4 nætter i juni 2023
Svar fra Ahmed. den 13. jul. 2023
Dear Valued Guest,Thank you so much for sharing with us your positive experience and for staying in our hotel. We are glad to note that you find our service satisfactory and was able to enjoy all our hotel has to offer during your stay. It is also our pleasure to have you as one of our loyal members of Hilton Honors.We do everything possible to provide our guests with quality service, as well as to make their stay enjoyable and memorable.We look forward to the pleasure of welcoming you back to Hilton Garden Inn Kuwait.With kind regards, Sameh El SadekGuest Operations ManagerHilton Garden Inn Kuwait
10/10 Fremragende
Hiba
23. apr. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
amazing staff, super clean facility, right in the Avenues mall which is the best shopping destination in Kuwait.
Hiba
Overnattede 2 nætter i marts 2023
Svar fra Sameh El Sadek den 24. apr. 2023
Dear Ms. Hiba,Thank you for taking a moment to share about your recent experience at Hilton Garden Inn Kuwait.We aim to provide all our guests with an exceptional experience, and we can see that we have met your expectations, thanks to your positive feedback. We hope to have the pleasure of welcoming you back.Best regards Sameh El Sadek Guest Operations Manager
10/10 Fremragende
Waleed
Forretningsrejsende
6. apr. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Waleed
Overnattede 2 nætter i april 2023
Svar fra Sameh El Sadek den 8. apr. 2023
Dear Mr. Waleed,It is a great pleasure to welcome you to our hotel recently. We are honored that we meet your expectation. Thank you once again, Mr. Waleed and we look forward to seeing you again at our hotel in the nearest future.Sincerely,Sameh El SadekGuest Operations ManagerHilton Garden Inn Kuwait
4/10 Dårligt
Khalid
17. mar. 2023
Khalid
Overnattede 2 nætter i marts 2023
Svar fra Sameh El Sadek den 8. apr. 2023
Dear Mr. Khalid,Thank you very much for taking the time to share your valuable feedback with us. We appreciate your opinion as this allows us to continually develop and improve our guests experience through our service. We are sorry to hear that this time we fell short of fulfilling your expectations as a guest. We would be incredibly grateful if you would give us another opportunity to change your opinion and to show you that your feedback has been heeded. We really hope we have the pleasure of welcoming you back to the Hilton Garden Inn Kuwait. Best Regards,Sameh El SadekGuest Operations ManagerHilton Garden Inn Kuwait
8/10 Udmærket
Jaber
22. feb. 2023
Jaber
Overnattede 3 nætter i februar 2023
Svar fra Sameh El Sadek den 17. mar. 2023
Dear Mr.Jaber,Thank you for taking a moment to share about your recent experience at Hilton Garden Inn Kuwait.We aim to provide all our guests with exceptional experience, and we can see that we have met your expectations, thanks to your feedback. We hope to have the pleasure of welcoming you back.Best regardsSameh El SadekGuest Operations Manager
2/10 Forfærdeligt
Dario
21. feb. 2023
Dario
Overnattede 2 nætter i februar 2023
Svar fra Sameh El Sadek den 27. feb. 2023
Dear Mr.Dario,Thank you very much for taking the time to share your valuable feedback with us. We appreciate your opinion as this allows us to continually develop and improve our guests experience through our service. We are sorry to hear that this time we fell short of fulfilling your expectations as a guest. We would be incredibly grateful if you would give us another opportunity to change your opinion and to show you that your feedback has been heeded. We really hope we have the pleasure of welcoming you back to the Hilton Garden Inn Kuwait. Best Regards, Sameh El Sadek Guest Operations Manager Hilton Garden Inn Kuwait
2/10 Forfærdeligt
Tareq
18. jan. 2023
Tareq
Overnattede 2 nætter i januar 2023
Svar fra Sameh El Sadek den 20. jan. 2023
Dear Mr.Tareq,Thank you very much for taking the time to share your valuable feedback with us. We appreciate your opinion as this allows us to continually develop and improve our guests experience through our service. We are sorry to hear that this time we fell short of fulfilling your expectations as a guest. We would be incredibly grateful if you would give us another opportunity to change your opinion and to show you that your feedback has been heeded. We really hope we have the pleasure of welcoming you back to the Hilton Garden Inn Kuwait. Best Regards, Sameh El Sadek Guest Operations Manager Hilton Garden Inn Kuwait
10/10 Fremragende
charles
Forretningsrejsende
9. jan. 2023
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The best Garden Inn I had the pleasure to stay in.
charles
Svar fra Sameh El Sadek den 13. jan. 2023
Dear Mr.Charles,Thank you for taking a moment to share about your recent experience at Hilton Garden Inn Kuwait.We aim to provide all our guests with an exceptional experience and we can see that we have met your expectations, thanks to your positive feedback. We hope to have the pleasure of welcoming you back.Best regardsSameh El SadekGuest Operations Manager
10/10 Fremragende
mahtab
27. dec. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Professional and friendly
mahtab
Svar fra Sameh El Sadek den 27. dec. 2022
Dear Valued guest,On behalf of our hotel, we would like to express our sincere gratitude for the fact that you have chosen us for your stay and also for taking the time to evaluate and review our hotel. We always find it nice to know that you found our overall service and facilities to your satisfaction and that you appreciated all our services at our hotel. We are dedicated to continuously strive to provide an exceptional quality service. Compliments like yours will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. We look forward to being your host again at our hotel in the nearest future. With kind regards, Sameh El SadekGuest Operations ManagerHilton Garden Inn Kuwait
10/10 Fremragende
MOHAMMAD
Rejste med familie
22. dec. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
أشكر الموظف أحمد السعيد على ما أعتقد على سعيه وتعاونه لتكون مدة الاقامه من أروع رحلاتي 🌹
MOHAMMAD
Overnattede 1 nat i november 2022
Svar fra Sameh El Sadek den 23. dec. 2022
Dear Mr. Mohammad, It is a great pleasure to welcome you to our hotel recently and we appreciate the time you spent to write your personal review. It is good to know that our team has contributed to a successful and memorable stay with us and that you appreciated all our services during your stay. We work hard to provide our guests with quality service and an enjoyable stay. Your motivating comments will be passed to our team to inspire them to continue to provide an exceptional service to our guests. Thank you once again, Mr. Mohammad and we look forward to seeing you again at our hotel in the nearest future.Sincerely, Sameh El SadekGuest Operations ManagerHilton Garden Inn Kuwait
10/10 Fremragende
Abdullah
Rejste med familie
14. dec. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location and perfect property.
Abdullah
Svar fra Sameh El Sadek den 14. dec. 2022
Dear Mr.Abdullah,Thank you for taking a moment to share about your recent experience at Hilton Garden Inn Kuwait.We aim to provide all our guests with an exceptional experience, and we can see that we have met your expectations, thanks to your positive feedback. We hope to have the pleasure of welcoming you back.Best regardsSameh El SadekGuest Operations Manager
10/10 Fremragende
HOGEOL
21. nov. 2022
HOGEOL
Overnattede 2 nætter i november 2022
10/10 Fremragende
Waleed
Rejste i en gruppe
27. okt. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Waleed
Overnattede 15 nætter i oktober 2022
Svar fra Sameh El Sadek den 29. okt. 2022
Dear Mr.Waleed,Thank you for taking a moment to share about your recent experience at Hilton Garden Inn Kuwait.We aim to provide all our guests with an exceptional experience, and we can see that we have met your expectations, thanks to your positive feedback. We hope to have the pleasure of welcoming you back.Best regardsSameh El SadekGuest Operations Manager
2/10 Forfærdeligt
Nowaf
22. okt. 2022
Serious Issue on Customer Experience
I requested a change in the dates of the check in and check out, no one replied to my email requesting the change, nor any one picked up the phone!! this is terrible customer experience in a prime location with high rate!
Nowaf
Overnattede 2 nætter i oktober 2022
Svar fra Ahmed. den 24. okt. 2022
Dear Mr.Nowaf,Warm Greetings from Hilton Garden Inn Kuwait,kindly be informed that we didn't receive any requests even via our official email to assist you, as per the records your booking is a non-refundable booking and it can't be amended, we apologize for this inconvenience caused and we hope to welcome you soon at our hotel.Best regards,Reservations team.
10/10 Fremragende
SAUD
7. sep. 2022
SAUD
Overnattede 2 nætter i september 2022
10/10 Fremragende
Verificeret rejsende
Rejste med familie, Rejste i en gruppe
30. aug. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
amzing location
the hotel connected to the avenues mall every thing you need is close to you
good staff
good service
comfortable room
Verificeret rejsende
Overnattede 1 nat i august 2022
Svar fra Sameh El Sadek den 30. aug. 2022
Dear Valued guest,Thank you so much for taking the time to share your valuable feedback with us. We appreciate your opinion as this allows us to continually develop and improve our guest's experience through our services. We highly value your comment and we are happy to read that you were satisfied with the Hilton facilities and services. Thank you again for sharing your valuable feedback with us and we are looking forward to the pleasure of welcoming you back soon. Sincerely,Sameh El Sadek Guest Operations Manager Hilton Garden Inn Kuwait
10/10 Fremragende
khaled
Rejste med familie
13. aug. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
khaled
Overnattede 2 nætter i august 2022
Svar fra Sameh den 13. aug. 2022
Dear Mr.Khaled, Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait. We aim to provide all our guests with an exceptional experience and we can see that we have met your expectations,We hope to have the pleasure of welcoming you back. Best regards Sameh El Sadek Guest Operations Manager
10/10 Fremragende
Awad
Rejste med familie
31. jul. 2022
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Check in and out services
Overall hotel is very good and comfortable but check in and chick out service is very slow some time it take more than half an hour to do it
Awad
Overnattede 1 nat i juli 2022
Svar fra Sameh den 31. jul. 2022
Dear Mr.Awad,
Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait.
We aim to provide all our guests with an exceptional experience and we can see that we have met your expectations, thanks to your feedback about check in process, We hope to have the pleasure of welcoming you back.
Best regards
Sameh El Sadek
Guest Operations Manager
6/10 Okay
Verificeret rejsende
Rejste med familie
10. jun. 2022
Verificeret rejsende
Overnattede 3 nætter i juni 2022
Svar fra Sameh El Sadek den 2. jul. 2022
Dear Valued Guest,
Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait.
We aim to provide all our guests with an exceptional experience and we can see that we have met your expectations, thanks to your positive feedback. We hope to have the pleasure of welcoming you back.
Best regards
Sameh El Sadek
Guest Operations Manager
10/10 Fremragende
Ammar
10. jun. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent stay
Excellent overall stay. Staff is friendly with perfect service. Loved the atmosphere & will definitely come back to stay at the hotel.
Ammar
Overnattede 1 nat i juni 2022
Svar fra Sameh El Sadek den 2. jul. 2022
Dear Mr.Ammar,
Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait.
We aim to provide all our guests with an exceptional experience and we can see that we have met your expectations, thanks to your positive feedback. We hope to have the pleasure of welcoming you back.
Best regards
Sameh El Sadek
Guest Operations Manager
10/10 Fremragende
taibah
19. maj 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
taibah
Overnattede 2 nætter i maj 2022
Svar fra Sameh El Sadek den 21. maj 2022
Dear Ms.Taibah,
Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait.
We aim to provide all our guests with an exceptional experience and we can see that we have met your expectations, thanks to your positive feedback. We hope to have the pleasure of welcoming you back.
Best regards
Sameh El Sadek
Guest Operations Manager
8/10 Udmærket
Adel
7. maj 2022
Adel
Overnattede 3 nætter i maj 2022
Svar fra Sameh El Sadek den 14. maj 2022
Dear Mr.Adel,
Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait.
We aim to provide all our guests with an exceptional experience and we can see that we have met your expectations, thanks to your positive feedback. We hope to have the pleasure of welcoming you back.
Best regards
Sameh El Sadek
Guest Operations Manager
10/10 Fremragende
Awad
Rejste med familie
6. maj 2022
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Pleasant stay
very convenient since its linked with mall where every thing is available
Awad
Overnattede 3 nætter i maj 2022
Svar fra Sameh El Sadek den 7. maj 2022
Dear Mr.Al Awad,
We appreciate the time you spent writing your personal review. It’s fantastic to learn that our team has contributed to a successful and memorable stay with us and that you appreciated all our services during your stay. We work hard to provide our guests with quality service and an enjoyable stay. Your motivating ratings will be passed to our team to inspire them to continue to provide an exceptional service to our guests. We look forward to being your host again at our hotel in the nearest future.
Sincerely,
Sameh El Sadek
Guest Operations Manager
Hilton Garden Inn Kuwait
2/10 Forfærdeligt
ali
4. maj 2022
Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
ali
Overnattede 2 nætter i maj 2022
Svar fra Sameh El Sadek den 7. maj 2022
Dear Mr. Ali,
Thank you very much for taking the time to share your valuable feedback with us. We appreciate your opinion as this allows us to continually develop and improve our guests´ experience through our service.
We are sorry to hear that this time we fell short of fulfilling your expectations as a guest.
We would be incredibly grateful if you would give us another opportunity to change your opinion and to show you that your feedback has been heeded. We really hope we have the pleasure of welcoming you back to the Hilton Garden Inn Kuwait.
Best Regards,
Sameh El Sadek
Guest Operations Manager
Hilton Garden Inn Kuwait
8/10 Udmærket
Enrique
Rejste med familie
2. apr. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was next to biggest mall in Kuwait which is very convenient.
Enrique
Overnattede 2 nætter i marts 2022
Svar fra Sameh El Sadek den 2. apr. 2022
Dear Mr. Enrique,
Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait.
We highly value your loyalty as a Hilton Honors member and we are happy to read that you were satisfied with the hotel facilities and services.
Mr. Enrique , thank you again for sharing your valuable feedback with us and we are looking forward to the pleasure of welcoming you back soon.
Sincerely,
Sameh El Sadek
Guest Operations Manager
Hilton Garden Inn Kuwait
10/10 Fremragende
Khaled
31. mar. 2022
Khaled
Overnattede 2 nætter i marts 2022
Svar fra Sameh El Sadek den 1. apr. 2022
Dear Mr. Khaled,
Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait.
We aim to provide all our guests with an exceptional experience and we can see that we have met your expectations, thanks to your positive feedback.
We hope to have the pleasure of welcoming you back.
Best regards,
Sameh El Sadek
Guest Operations Manager
Hilton Garden Inn Kuwait
8/10 Udmærket
fahad
Rejste med familie, Forretningsrejsende, Rejste i en gruppe
20. mar. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
جيد جدا
جيد جدا
fahad
Overnattede 1 nat i marts 2022
Svar fra Sameh El Sadek den 20. mar. 2022
Dear Mr. Fahad,
Thank you very much for taking the time to share your valuable feedback with us.
We appreciate your opinion as this allow
s us to continually develop and improve our guests´ experience through our service. We are sorry to hear that this time we fell short of fulfilling your expectations as a guest.
We would ask about some details about the challenges during our stay.
We would be incredibly grateful if you would give us another opportunity to change your opinion and to show you that your feedback has been heeded.
Best Regards,
Sameh El Sadek
Guest Operations Manager
4/10 Dårligt
esraa
12. mar. 2022
Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
لم تعجبني بسبب عدم وجود سبا
esraa
Overnattede 2 nætter i marts 2022
Svar fra Sameh El Sadek den 12. mar. 2022
Dear Ms. Esraa,
Thank you very much for taking the time to share your valuable feedback with us. We appreciate your opinion as this allows us to continually develop and improve our guests´ experience through our service. We are sorry to hear that this time we fell short of fulfilling your expectations as a guest.
We would kindly ask some of the details of the issues or challenges that you have faced during your stay with us so we can share it with the concerning department for our future improvement.
We would be incredibly grateful if you would give us another opportunity to change your opinion and to show you that your feedback has been heeded.
We really hope we have the pleasure of welcoming you back to the Hilton Garden Inn Kuwait.
Best Regards,
Sameh El Sadek
Guest Operations Manager
Hilton Garden Inn Kuwait
10/10 Fremragende
Hind
Rejste i en gruppe
2. mar. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hind
Overnattede 5 nætter i februar 2022
Svar fra Sameh El Sadek den 3. mar. 2022
Dear Ms. Hind,
Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait.
We aim to provide all our guests with an exceptional experience and we can see that we have met your expectations, thanks to your positive feedback.
We hope to have the pleasure of welcoming you back. Best regards,
Sameh El Sadek
Guest Operations Manager
Hilton Garden Inn Kuwait
8/10 Udmærket
Expedia Relcoation
24. feb. 2022
Expedia Relcoation
Overnattede 1 nat i februar 2022
Svar fra Sameh El Sadek den 26. feb. 2022
Dear Valued Guest,
Thank you for taking a moment to share about your recent experience at Hilton Garden Inn Kuwait.
We aim to provide all our guests with exceptional experience and we can see that we have met your expectations, thanks to your positive feedback.
We hope to have the pleasure of welcoming you back.
Best regards
Sameh El Sadek
Guest Operations Manager
8/10 Udmærket
Expedia Relcoation
Rejste med familie
24. feb. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good hotel
Connected to Avenue
Expedia Relcoation
Overnattede 1 nat i februar 2022
Svar fra Sameh El Sadek den 25. feb. 2022
Dear Valued Guest,
Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait.
We aim to provide all our guests with an exceptional experience and we can see that we have met your expectations, thanks to your positive feedback. We hope to have the pleasure of welcoming you back.
Best regards
Sameh El Sadek
Guest Operations Manager
2/10 Forfærdeligt
Hessa
Rejste i en gruppe
11. feb. 2022
I love hilton worldwide, but in Kuwait they are the worst.. not as professional as anywhere else. The property is good but staff are not helpful at all
Hessa
Overnattede 1 nat i februar 2022
Svar fra Sameh ElSadek den 13. feb. 2022
Dear Ms. Hessa,
Thank you very much for taking the time to share your valuable feedback with us. We appreciate your opinion as this allows us to continually develop and improve our guests´ experience through our service,
kindly share any challenges regarding your stay so we can share it with the concerning department for our future improvement.
Best Regards,
Sameh El Sadek Rooms
Division Manager
Hilton Garden Inn Kuwait
8/10 Udmærket
Laura
Forretningsrejsende
9. feb. 2022
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Recommended
Nice newly opened hotel. Direct access to the Mall is a great plus. What I did really appreciate was service, very attentive and kind.
Laura
Overnattede 2 nætter i februar 2022
Svar fra Sameh den 10. feb. 2022
Dear Ms.Laura, We appreciate the time you spent writing your personal review. It’s fantastic to learn that our team has contributed to a successful and memorable stay with us and that you appreciated all our services during your stay. We work hard to provide our guests with quality service and an enjoyable stay. Your motivating ratings will be passed to our team to inspire them to continue to provide an exceptional service to our guests. We look forward to being your host again at our hotel in the nearest future. Sincerely, Sameh El Sadek Guest Operations Manager Hilton Garden Inn Kuwait