Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 9 af i alt 30 anmeldelser" "
10 - Fremragende
9
Bedømmelse på 8 − Udmærket. 14 af i alt 30 anmeldelser" "
8 - Udmærket
14
Bedømmelse på 6 − Okay. 4 af i alt 30 anmeldelser" "
6 - Okay
4
Bedømmelse på 4 − Dårligt. 2 af i alt 30 anmeldelser" "
4 - Dårligt
2
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 30 anmeldelser" "
2 - Forfærdeligt
1
8,4/10
Rengøring
8,0/10
Service og personale
8,0/10
Faciliteter
8,0/10
Overnatningsstedets tilstand og faciliteter
6,0/10
Miljøvenligt
Anmeldelser
8/10 Udmærket
Verificeret rejsende
8. aug. 2012
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Svar fra salam den 22. okt. 2019
Dear Value Guest
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Sincerely,
Abdelsalam Hatem
Front Office Manager
8/10 Udmærket
daham
13. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
daham
Overnattede 2 nætter i december 2023
Svar fra salam den 14. dec. 2023
Dear Mr. DahamThank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.Thank you Hotel Management
10/10 Fremragende
Michael
Forretningsrejsende
13. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was very friendly. Nice and quiet
Michael
Overnattede 8 nætter i november 2023
Svar fra Salam den 14. nov. 2023
Dear Mr Michael, Greetings from Copthorne Al Jahra Hotel & Resort. Thank you for staying with us during your visit to the state of Kuwait, and thank you so much for your recent survey here in, we really appreciate your positive rating and comments it is always our pleasure to know that you enjoyed your stay with us, and our hotel services and facilities were up to your expectations. Once again thank you for the positive survey and review, me and my team will be waiting for your return visits. Yours sincerely Abdelsalam Hatem Front Office Manager.
10/10 Fremragende
NAWAF
Rejste med familie
14. sep. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellency.
Very nice hotel .
NAWAF
Overnattede 2 nætter i august 2021
Svar fra salam den 21. sep. 2021
Dear Mr. Nawaf, Greetings from Copthorne Al Jahra Hotel & Resort. Thank you for staying with us during your visit to the state of Kuwait, and thank you so much for your recent review here in, we really appreciate your positive rating and comments it is always our pleasure to know that you enjoyed your stay with us, and our hotel services and facilities were up to your expectations. Once again thank you for the positive survey and review, me and my team will be waiting for your return visits. Yours sincerely Abdelsalam Hatem Front Office Manager.
2/10 Forfærdeligt
Verificeret rejsende
Rejste med familie
1. aug. 2021
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
There is no service at all and no support dthey not care
Verificeret rejsende
Overnattede 1 nat i juli 2021
Svar fra salam den 2. aug. 2021
Dear Valued Guest,
I personally wish to thank you for your review as we take all comments into serious consideration and we are so sorry for the negative comments . There are always things that we could do better that's why we rely on your feedback so much!
Thank you again for your review .please do not hesitate to contact me directly should you have and further comments, or in future requests.
Abdelsalam Hatem
Front Office manager
8/10 Udmærket
Talal
Rejste med familie
2. jan. 2021
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Talal
Overnattede 1 nat i december 2020
Svar fra salam den 3. jan. 2021
Dear Mr. Talal
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Front office Manager
Abdelsalam Hatem
10/10 Fremragende
Verificeret rejsende
Rejste med familie
3. dec. 2020
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Swiming pool was nice!
Verificeret rejsende
Overnattede 1 nat i november 2020
Svar fra salam den 3. dec. 2020
Dear Our value Guest It is a pleasure to have you stayed in Al Jahra Copthorne Hotel & Resort and thank you for your feedback. . Be assured that your comments will be taken into serious consideration’s hope next stay will be much better and promise we will make up full satisfied. Thank you again for sharing the experience and wish you a pleasant time. Abdelsalam Hatem Front office Manager,
10/10 Fremragende
AMR
Rejste med familie
20. sep. 2020
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing Hotel, friendly staff, great service
AMR
Overnattede 1 nat i september 2020
Svar fra salam den 21. sep. 2020
Dear Mr Amr
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Front Office Manager
8/10 Udmærket
Saed
Rejste med familie
12. sep. 2020
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Saed
Overnattede 1 nat i september 2020
Svar fra salam den 17. sep. 2020
Dear Valued Guest
Thank you for taking time to log your comments about your recent stay with Al Jahra Copthorne Hotel and Resort. We really appreciate your positive comments and nice words.
It was an indeed pleasure having you staying with us and we all do look forward to welcoming you back again in the near future.
Sincerely,
10/10 Fremragende
peter
10. okt. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A Relaxing Time at Al Jahra
I was super impressed with the helpfulness of the staff. They even gave me a room upgrade unprompted, which was kind. The staff made me feel welcome and important. I loved the pool and the huge gym, and the relaxed atmosphere of the whole place. It was a great experience.
peter
Overnattede 3 nætter i september 2019
Svar fra Salam den 11. okt. 2019
Dear Mr. Peter
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Sincerely,
Front Office manager
Abdelsalam Hatem
8/10 Udmærket
Verificeret rejsende
13. aug. 2019
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Verificeret rejsende
Overnattede 1 nat i august 2019
Svar fra salam den 14. aug. 2019
Dear Valued Guest,
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Abdelsalam Hatem
Front Office Manager
10/10 Fremragende
Hossam
5. jan. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hossam
Overnattede 3 nætter i december 2018
Svar fra Asalam den 7. jan. 2019
Dear Mr Hossam
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Abdelsalam Hatem
Front Office Manager
6/10 Okay
Ibrahem
2. jan. 2019
Synes godt om: Rengøring, service og personale, værelsets komfort
منتجع جميل
منتجع جميل وخدمة ممتازة عيبه بعيد جداً عن وسط البلد
Ibrahem
Overnattede 3 nætter i december 2018
Svar fra Salam den 7. jan. 2019
ضيفنا العزيزابراهيم
نود ان ننتهز هذه الفرصه لشكركم على اختيار فندق ومنتجع كوبثورن الجهراء ويسعدنا قراءة ملاحظاتكم واستقبال تعليقاتكم
باالنيابة عن ادارة الفندق وموظفيه نشكركم على تعليقاتكم الجميله فكم اسعدنا واثلج صدورنا كلمات الاطراء الجميله وايضا انكم استمتعتم معنا خلال اقامتكم السابقة .
اخيرا نتمنى دائما استضافتكم فى فندق ومنتجع كوبثورن الجهراء ونعدكم بان تكون اقامتكم القادمه افضل كثيرا ونتطلع ان تكون قريبا.
مدير الاستقبال
عبدالسلام حاتم
8/10 Udmærket
Verificeret rejsende
2. jan. 2019
Verificeret rejsende
Overnattede 4 nætter i december 2018
Svar fra salam den 12. aug. 2019
Dear our Value Guest
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Sincerely,
Abdelsalam Hatem
Front Office Manager
4/10 Dårligt
WAEL
3. aug. 2018
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
رأيي بكل امانة عن الفندق
الفندق نظيف لكن اسعاره كلمة غالي قليله فيه
ناااااار صراحة
WAEL
Overnattede 1 nat i juli 2018
Svar fra Asalam den 6. aug. 2018
ضيفنا العزيز المحترم وائل
نود ان ننتهز هذه الفرصه لشكركم على اختيار فندق ومنتجع كوبثورن الجهراء ويسعدنا قراءة ملاحظاتكم واستقبال تعليقاتكم
اخيرا نتمنى دائما استضافتكم فى فندق ومنتجع كوبثورن الجهراء ونعدكم بان تكون اقامتكم القادمه افضل كثيرا ونتطلع ان تكون قريبا.
مدير الاستقبال
عبدالسلام حاتم
8/10 Udmærket
waleed, dammam , Saudi Arabia
26. jun. 2018
Synes godt om: Service og personale
transportation
Airport transportation was great and on time
Car was clean and in good condition
Thank you Shyam
waleed
Overnattede 1 nat i juni 2018
Svar fra Abdelsalam den 21. jul. 2018
Dear Mr. Waleed
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Sincerely,
Abdelsalam Hatem
Front Office Manager
8/10 Udmærket
Verificeret rejsende
7. apr. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Svar fra Salam den 8. apr. 2018
Dear Valued Guest
Thank you for taking time to log your comments about your recent stay with Al Jahra Copthorne Hotel and Resort. We really appreciate your positive comments and nice words.
It was an indeed pleasure having you staying with us and we all do look forward to welcoming you back again in the near future.
Abdelsalam Hatem
Front Office Manager
10/10 Fremragende
Mike, UK
14. sep. 2017
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The hotel was handy for my business visit, is close to other amenities, mall and fitness centre. The hotel provided an excellent airport pick up and drop off service. The room was large and comfortable and included a small kitchen. The staff were extremely polite and nothing was too much trouble.
I will definitely stay at this hotel again.
Mike
Overnattede 3 nætter i september 2017
Svar fra Abdelsalam den 20. sep. 2017
DearMr. Mike
Thank you for taking time to log your comments about your recent stay with Al Jahra Copthorne Hotel and Resort. We really appreciate your positive comments and nice words.
It was an indeed pleasure having you staying with us and we all do look forward to welcoming you back again in the near future.
Abdelsalam Hatem
Front Office Manager
8/10 Udmærket
Ali, UAE
13. mar. 2017
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel with good facilities
the hotel is overall good. but the booking system of Expedia was worse. i wanted to check out early than the booked dates, but was unable to cancel it direct from Hotel or Expedia. i wasted my money for the extra day and had to check out early without any refund.
Ali
Svar fra Asalam den 15. mar. 2017
Dear Mr. Ali
It is a pleasure to have you stayed in Al Jahra Copthorne Hotel & Resort and thank you for your feedback. We will certainly review your concerns to see areas of improvement. We request you to pay attention that your booking with Expedia and it was Nonrefundable booking that’s why Hotel or Expedia couldn’t refund you any money. Your comments will be taken into serious consideration’s hope next stay will be much better and promise we will make up full satisfied.
Thank you again for sharing the experience and wish you a pleasant time.
Abdelsalam Hatem
Front office Manager
8/10 Udmærket
Verificeret rejsende
22. dec. 2016
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Svar fra salam den 22. okt. 2019
Dear Valued Guest,
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Abdelsalam Hatem
Front Office Manager
8/10 Udmærket
KICHUL
14. jul. 2016
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
출장중 숙박후기
숙소상태 및 직원들의 친절도는 매우 뛰어나지만 조식이 약간 아쉬웠다.
KICHUL
Svar fra salam den 22. okt. 2019
Dear Valued Guest,
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Abdelsalam Hatem
Front Office Manager
4/10 Dårligt
Verificeret rejsende
16. jun. 2016
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Expedia advertising cheap deals which aren't !!!
booked a 5 day stay through Expedia, however when I arrived at the hotel I was informed I had to pay another £30.00 a night because the deal Expedia gave me was only for GCC persons only. Reluctantly, I paid the additional money and when I got home I informed Expedia who said they would give me a refund.Sent them all the receipts proving the additional cost and after repeated promises of a quick settlement nothing has happen now for 16 weeks. I thought Expedia were better than that !!!!
Verificeret rejsende
8/10 Udmærket
Hani, Hofuf
21. mar. 2016
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Family Break
The hotel is excellent for families
Hani
Svar fra salam den 22. okt. 2019
Dear. Value Guest
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Sincerely,
Abdelsalam Hatem
Front Office Manager
6/10 Okay
Verificeret rejsende
20. mar. 2016
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Verificeret rejsende
Svar fra salam den 22. okt. 2019
Dear Valued Guest,
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Abdelsalam Hatem
Front Office Manager
6/10 Okay
waleed
20. mar. 2016
waleed
Svar fra salam den 22. okt. 2019
Dear Valued Guest,
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Abdelsalam Hatem
Front Office Manager
6/10 Okay
Salah, السعودية
16. mar. 2016
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
تجربة لن تتكرر
الفندق نظيف واثاثه ممتاز
عند الحجز طلبت غرفه بسرير كنج سايز ولكن وجدتها توين
قنوات التلفزيون قليلة جدا جدا
ادوات القهوة والشاي موجودة لكني لم ارى في حياتي القهوة والشاي والسكر بهذه الكمية القليلة حتى اني انحرجت من زوجتي
كان هناك ازعاج طوال الليل ولكن لا اعتقد انه بسبب الفندق ولكن بسبب النزلاء
موظفي الاستقبال غير متعاونين ويخفون عنك خدماتك وحقوقك
Salah
10/10 Fremragende
Gordon, Glasgow
4. feb. 2016
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kuwait in Winter
6 nights on business
Gordon
Svar fra salam den 22. okt. 2019
Dear Value Guest
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Sincerely,
Abdelsalam Hatem
Front Office Manager
8/10 Udmærket
Verificeret rejsende
1. jan. 2016
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
편안하고 괜찮은 호텔
주변에 mall이 있어 간단한 생활용품, 음식 가능
외진 지역이라 그외 별거는 없음
Verificeret rejsende
Svar fra salam den 22. okt. 2019
Dear Value Guest
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Sincerely,
Abdelsalam Hatem
Front Office Manager
8/10 Udmærket
Verificeret rejsende
24. jul. 2015
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
a great place for family getaway
nice clean hotel. shiyam was very helpful and accomodating. we had a great time staying here during the eid holidays.
Verificeret rejsende
Svar fra salam den 22. okt. 2019
Dear Value Guest
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Sincerely,
Abdelsalam Hatem
Front Office Manager
10/10 Fremragende
baek, incheon
27. apr. 2014
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel
nice hotel. but far from the city, and near the hotel, has the children park, at the night can hear the little be noise,
baek
Svar fra salam den 22. okt. 2019
Dear Value Guest
Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.
Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.
Sincerely,
Abdelsalam Hatem
Front Office Manager