2 udendørs pools

Anmeldelser af Al Jahra Copthorne Hotel & Resort

4 out of 5
Al Jahra Copthorne Hotel & Resort
625 Slayil Street, Al Jahra

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 9 af i alt 30 anmeldelser" "
Bedømmelse på 8 − Udmærket. 14 af i alt 30 anmeldelser" "
Bedømmelse på 6 − Okay. 4 af i alt 30 anmeldelser" "
Bedømmelse på 4 − Dårligt. 2 af i alt 30 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 30 anmeldelser" "

8,4/10

Rengøring

8,0/10

Service og personale

8,0/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

6,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra salam den 22. okt. 2019
Dear Value Guest Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Sincerely, Abdelsalam Hatem Front Office Manager

8/10 Udmærket

daham

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra salam den 14. dec. 2023
Dear Mr. DahamThank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.Thank you Hotel Management

10/10 Fremragende

Michael

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was very friendly. Nice and quiet
Overnattede 8 nætter i november 2023
Svar fra Salam den 14. nov. 2023
Dear Mr Michael, Greetings from Copthorne Al Jahra Hotel & Resort. Thank you for staying with us during your visit to the state of Kuwait, and thank you so much for your recent survey here in, we really appreciate your positive rating and comments it is always our pleasure to know that you enjoyed your stay with us, and our hotel services and facilities were up to your expectations. Once again thank you for the positive survey and review, me and my team will be waiting for your return visits. Yours sincerely Abdelsalam Hatem Front Office Manager.

10/10 Fremragende

NAWAF

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellency.
Very nice hotel .
Overnattede 2 nætter i august 2021
Svar fra salam den 21. sep. 2021
Dear Mr. Nawaf, Greetings from Copthorne Al Jahra Hotel & Resort. Thank you for staying with us during your visit to the state of Kuwait, and thank you so much for your recent review here in, we really appreciate your positive rating and comments it is always our pleasure to know that you enjoyed your stay with us, and our hotel services and facilities were up to your expectations. Once again thank you for the positive survey and review, me and my team will be waiting for your return visits. Yours sincerely Abdelsalam Hatem Front Office Manager.

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
There is no service at all and no support dthey not care
Overnattede 1 nat i juli 2021
Svar fra salam den 2. aug. 2021
Dear Valued Guest, I personally wish to thank you for your review as we take all comments into serious consideration and we are so sorry for the negative comments . There are always things that we could do better that's why we rely on your feedback so much! Thank you again for your review .please do not hesitate to contact me directly should you have and further comments, or in future requests. Abdelsalam Hatem Front Office manager

8/10 Udmærket

Talal

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2020
Svar fra salam den 3. jan. 2021
Dear Mr. Talal Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Front office Manager Abdelsalam Hatem

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Swiming pool was nice!
Overnattede 1 nat i november 2020
Svar fra salam den 3. dec. 2020
Dear Our value Guest It is a pleasure to have you stayed in Al Jahra Copthorne Hotel & Resort and thank you for your feedback. . Be assured that your comments will be taken into serious consideration’s hope next stay will be much better and promise we will make up full satisfied. Thank you again for sharing the experience and wish you a pleasant time. Abdelsalam Hatem Front office Manager,

10/10 Fremragende

AMR

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing Hotel, friendly staff, great service
Overnattede 1 nat i september 2020
Svar fra salam den 21. sep. 2020
Dear Mr Amr Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Front Office Manager

8/10 Udmærket

Saed

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2020
Svar fra salam den 17. sep. 2020
Dear Valued Guest Thank you for taking time to log your comments about your recent stay with Al Jahra Copthorne Hotel and Resort. We really appreciate your positive comments and nice words. It was an indeed pleasure having you staying with us and we all do look forward to welcoming you back again in the near future. Sincerely,

10/10 Fremragende

peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A Relaxing Time at Al Jahra
I was super impressed with the helpfulness of the staff. They even gave me a room upgrade unprompted, which was kind. The staff made me feel welcome and important. I loved the pool and the huge gym, and the relaxed atmosphere of the whole place. It was a great experience.
Overnattede 3 nætter i september 2019
Svar fra Salam den 11. okt. 2019
Dear Mr. Peter Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Sincerely, Front Office manager Abdelsalam Hatem

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2019
Svar fra salam den 14. aug. 2019
Dear Valued Guest, Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Abdelsalam Hatem Front Office Manager

10/10 Fremragende

Hossam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2018
Svar fra Asalam den 7. jan. 2019
Dear Mr Hossam Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Abdelsalam Hatem Front Office Manager

6/10 Okay

Ibrahem

Synes godt om: Rengøring, service og personale, værelsets komfort
منتجع جميل
منتجع جميل وخدمة ممتازة عيبه بعيد جداً عن وسط البلد
Overnattede 3 nætter i december 2018
Svar fra Salam den 7. jan. 2019
ضيفنا العزيزابراهيم نود ان ننتهز هذه الفرصه لشكركم على اختيار فندق ومنتجع كوبثورن الجهراء ويسعدنا قراءة ملاحظاتكم واستقبال تعليقاتكم باالنيابة عن ادارة الفندق وموظفيه نشكركم على تعليقاتكم الجميله فكم اسعدنا واثلج صدورنا كلمات الاطراء الجميله وايضا انكم استمتعتم معنا خلال اقامتكم السابقة . اخيرا نتمنى دائما استضافتكم فى فندق ومنتجع كوبثورن الجهراء ونعدكم بان تكون اقامتكم القادمه افضل كثيرا ونتطلع ان تكون قريبا. مدير الاستقبال عبدالسلام حاتم

8/10 Udmærket

Verificeret rejsende

Overnattede 4 nætter i december 2018
Svar fra salam den 12. aug. 2019
Dear our Value Guest Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Sincerely, Abdelsalam Hatem Front Office Manager

4/10 Dårligt

WAEL

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
رأيي بكل امانة عن الفندق
الفندق نظيف لكن اسعاره كلمة غالي قليله فيه ناااااار صراحة
Overnattede 1 nat i juli 2018
Svar fra Asalam den 6. aug. 2018
ضيفنا العزيز المحترم وائل نود ان ننتهز هذه الفرصه لشكركم على اختيار فندق ومنتجع كوبثورن الجهراء ويسعدنا قراءة ملاحظاتكم واستقبال تعليقاتكم اخيرا نتمنى دائما استضافتكم فى فندق ومنتجع كوبثورن الجهراء ونعدكم بان تكون اقامتكم القادمه افضل كثيرا ونتطلع ان تكون قريبا. مدير الاستقبال عبدالسلام حاتم

8/10 Udmærket

waleed, dammam , Saudi Arabia

Synes godt om: Service og personale
transportation
Airport transportation was great and on time Car was clean and in good condition Thank you Shyam
Overnattede 1 nat i juni 2018
Svar fra Abdelsalam den 21. jul. 2018
Dear Mr. Waleed Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Sincerely, Abdelsalam Hatem Front Office Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Salam den 8. apr. 2018
Dear Valued Guest Thank you for taking time to log your comments about your recent stay with Al Jahra Copthorne Hotel and Resort. We really appreciate your positive comments and nice words. It was an indeed pleasure having you staying with us and we all do look forward to welcoming you back again in the near future. Abdelsalam Hatem Front Office Manager

10/10 Fremragende

Mike, UK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The hotel was handy for my business visit, is close to other amenities, mall and fitness centre. The hotel provided an excellent airport pick up and drop off service. The room was large and comfortable and included a small kitchen. The staff were extremely polite and nothing was too much trouble. I will definitely stay at this hotel again.
Overnattede 3 nætter i september 2017
Svar fra Abdelsalam den 20. sep. 2017
DearMr. Mike Thank you for taking time to log your comments about your recent stay with Al Jahra Copthorne Hotel and Resort. We really appreciate your positive comments and nice words. It was an indeed pleasure having you staying with us and we all do look forward to welcoming you back again in the near future. Abdelsalam Hatem Front Office Manager

8/10 Udmærket

Ali, UAE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel with good facilities
the hotel is overall good. but the booking system of Expedia was worse. i wanted to check out early than the booked dates, but was unable to cancel it direct from Hotel or Expedia. i wasted my money for the extra day and had to check out early without any refund.
Svar fra Asalam den 15. mar. 2017
Dear Mr. Ali It is a pleasure to have you stayed in Al Jahra Copthorne Hotel & Resort and thank you for your feedback. We will certainly review your concerns to see areas of improvement. We request you to pay attention that your booking with Expedia and it was Nonrefundable booking that’s why Hotel or Expedia couldn’t refund you any money. Your comments will be taken into serious consideration’s hope next stay will be much better and promise we will make up full satisfied. Thank you again for sharing the experience and wish you a pleasant time. Abdelsalam Hatem Front office Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra salam den 22. okt. 2019
Dear Valued Guest, Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Abdelsalam Hatem Front Office Manager

8/10 Udmærket

KICHUL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
출장중 숙박후기
숙소상태 및 직원들의 친절도는 매우 뛰어나지만 조식이 약간 아쉬웠다.
Svar fra salam den 22. okt. 2019
Dear Valued Guest, Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Abdelsalam Hatem Front Office Manager

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Expedia advertising cheap deals which aren't !!!
booked a 5 day stay through Expedia, however when I arrived at the hotel I was informed I had to pay another £30.00 a night because the deal Expedia gave me was only for GCC persons only. Reluctantly, I paid the additional money and when I got home I informed Expedia who said they would give me a refund.Sent them all the receipts proving the additional cost and after repeated promises of a quick settlement nothing has happen now for 16 weeks. I thought Expedia were better than that !!!!

8/10 Udmærket

Hani, Hofuf

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Family Break
The hotel is excellent for families
Svar fra salam den 22. okt. 2019
Dear. Value Guest Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Sincerely, Abdelsalam Hatem Front Office Manager

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Svar fra salam den 22. okt. 2019
Dear Valued Guest, Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Abdelsalam Hatem Front Office Manager

6/10 Okay

waleed

Svar fra salam den 22. okt. 2019
Dear Valued Guest, Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Abdelsalam Hatem Front Office Manager

6/10 Okay

Salah, السعودية

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
تجربة لن تتكرر
الفندق نظيف واثاثه ممتاز عند الحجز طلبت غرفه بسرير كنج سايز ولكن وجدتها توين قنوات التلفزيون قليلة جدا جدا ادوات القهوة والشاي موجودة لكني لم ارى في حياتي القهوة والشاي والسكر بهذه الكمية القليلة حتى اني انحرجت من زوجتي كان هناك ازعاج طوال الليل ولكن لا اعتقد انه بسبب الفندق ولكن بسبب النزلاء موظفي الاستقبال غير متعاونين ويخفون عنك خدماتك وحقوقك

10/10 Fremragende

Gordon, Glasgow

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kuwait in Winter
6 nights on business
Svar fra salam den 22. okt. 2019
Dear Value Guest Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Sincerely, Abdelsalam Hatem Front Office Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
편안하고 괜찮은 호텔
주변에 mall이 있어 간단한 생활용품, 음식 가능 외진 지역이라 그외 별거는 없음
Svar fra salam den 22. okt. 2019
Dear Value Guest Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Sincerely, Abdelsalam Hatem Front Office Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
a great place for family getaway
nice clean hotel. shiyam was very helpful and accomodating. we had a great time staying here during the eid holidays.
Svar fra salam den 22. okt. 2019
Dear Value Guest Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Sincerely, Abdelsalam Hatem Front Office Manager

10/10 Fremragende

baek, incheon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel
nice hotel. but far from the city, and near the hotel, has the children park, at the night can hear the little be noise,
Svar fra salam den 22. okt. 2019
Dear Value Guest Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Sincerely, Abdelsalam Hatem Front Office Manager