Dear Valued Guest, Thank you for choosing to stay at Grand Inna Kuta and for sharing your feedback with us. We're pleased to hear that the Executive Suite you stayed in was perfect and had an amazing view of the beach. However, we apologize for any inconvenience caused by noise from the surrounding area, especially during the night. We understand the importance of a peaceful environment, and we will take your comments into consideration for future improvements. We appreciate your feedback regarding the breakfast room as well and will look into ways to minimize noise in that area. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Kind Regard,

Dear Martin, Greeting from Grand Inna Kuta We would like to thank you for choosing Grand Inna Kuta and taking your precious time to write this kind review on Hotels.com. We are thrilled to learn that your overall stay with us exceeded your expectation, please accept our sincere apologies for some of the concerns in the room that make your stay inconvenient. We certainly will share this issue with the appropriate team for better improvement in the future. We definitely hope to have an opportunity to welcome you back again here at Grand Inna Kuta. Kind Regard

Thank you very much for your kind review and we were pleased to note that you enjoyed the service as well as hotel facilities. We look forward to welcoming you back again in the future.

Thank you very much for the score and we look forward to welcoming you back again in the future.

Thank you for your review and we apologize for the inconvenience that will be discussed for improvement in the future. We do hope we will welcome you back again soon.

Thank you for your review and we look forward to welcoming you back again in the future.

Thank you Anni for the review. We are looking forward to welcoming you back again in the future.

Thank you for your review. We apologize if the WiFi was slow at that time. When you reported to us regarding the slow WiFi, our IT was not available since their operational hour was over which would be followed up on the next day when they are available.

Thank you for the review and see you again in the future.

Dear Edwine, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our hotel well-located and convenient for exploring the area. Being situated on the beach and within walking distance of popular shopping centers like Discovery and Beachwalk is indeed a great advantage for our guests.We're delighted that you found our staff to be very helpful and friendly. Providing exceptional service is our top priority, and we're glad that our team made a positive impression on your stay.It's fantastic to hear that you enjoyed dining at our restaurant and that you found the meals to be of excellent quality with a varied choice available. We strive to offer a diverse menu with delicious options to cater to all tastes, and we're glad that you appreciated it.Thank you again for your wonderful review, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Safe travels until we see you again!Kind regards, Management Truntum Kuta Bali

Dear Gigi, Thank you for the great rating along with flawless review for Truntum Kuta Bali. We are looking forward to welcoming you back for a more enjoyable stay with us. See you soon! Regards, Management Truntum Kuta Bali

Dear Julie, Thank you for sharing your experience with us, and we're pleased to hear that you found our location great and our staff lovely. We're sorry to hear that you found the information on our facilities lacking and that the in-room and within hotel information could have been better communicated.Your feedback regarding the pillows and water quality is concerning, and we apologize for any inconvenience this may have caused during your stay. Rest assured, we are taking immediate steps to address these issues and ensure that our guests have a comfortable and enjoyable experience.We appreciate your valuable feedback, as it helps us to identify areas for improvement. We will work diligently to enhance our communication methods and ensure that all guests have access to comprehensive information about our facilities.Thank you again for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable experience in the future. Kind regards, Management Truntum Kuta Bali

Dear Peta, Thank you for the great rating along with flawless review for Truntum Kuta Bali. We are looking forward to welcoming you back for a more enjoyable stay with us. See you soon! Regards, Management Truntum Kuta Bali

Dear Vicki, Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed our breakfast offerings and found our money exchange service to be convenient with good rates and friendly staff.However, we apologize for any inconvenience caused by the smelly drains in your bathroom. Please know that we take issues like this seriously, and we will work diligently to address and resolve it promptly to ensure a comfortable stay for our guests.We're delighted to hear that you found our staff to be friendly. Providing excellent service with a warm and welcoming attitude is our top priority, and we're glad that our team made a positive impression on your stay.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for an even better experience in the future.Kind regards, Management Truntum Kuta Bali

Dear Danielle, Thank you for the great rating for Truntum Kuta Bali. We are looking forward to welcoming you back for a more enjoyable stay with us. See you soon! Regards, Management Truntum Kuta Bali

Dear Felicity, Thank you for your feedback on Truntum Kuta Bali We're glad you appreciated our location. If there's anything else we can do to enhance your experience during your next visit, please feel free to let us know. We look forward to welcoming you back. Kind regards,

Dear Kareena, Thank you for sharing your experience with us. We're delighted that you enjoyed our great location and found our staff friendly. It's wonderful to hear that you also liked our breakfast offerings and found your room to be clean and as described.We appreciate your feedback regarding the natural lighting in the room. We'll certainly take this into consideration for future improvements to enhance the guest experience.Regarding the pool hours, we apologize for any inconvenience caused by the early closure. We'll review our operating hours to ensure they align better with our guests' preferences.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. Kind regards,

Dear Sylvia, Thank you for taking the time to share your feedback with us. We're thrilled to hear that our staff made such a positive impression on you with their amazing service. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to the team.We apologize for any inconvenience caused by the condition of the property. Rest assured, we take your feedback seriously, and we're actively working on addressing the issues you've raised to improve the overall guest experience.We truly value your patronage and hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Thank you again for your feedback and for choosing to stay with us.Kind regards,

Dear Jared, Thank you for the great rating for Truntum Kuta Bali. We are looking forward to welcoming you back for a more enjoyable stay with us. See you soon! Regards, Management Truntum Kuta Bali

Dear Hector, Thank you for leaving us a great review and a good rating on Expedia. We do hope to have an opportunity to welcome you back to Truntum Kuta Bali on your future vacation. Kind regards,

Dear Marcela, Thank you for leaving us a great review and a good rating on Expedia. We do hope to have an opportunity to welcome you back to Truntum Kuta Bali on your future vacation. Kind regards,

Dear Jennifer Louise, Thank you for taking the time to share your feedback about your recent stay at Truntum Kuta Bali. We're delighted to hear that overall, you enjoyed your experience with us and found our breakfast great, staff lovely, and our pools enjoyable.We apologize for the inconvenience you experienced with your air conditioner and safe on the first day of your stay. Our team works diligently to address any issues promptly, and we're glad to hear that they were quickly resolved to your satisfaction.It's wonderful to know that you were able to relax and enjoy our spacious hotel and amenities, including our three pools, even during peak periods. Ensuring our guests have a comfortable and enjoyable stay is our top priority, and we're pleased to hear that you would choose to stay with us again.We appreciate your valuable feedback and look forward to welcoming you back for another fantastic stay at Truntum Kuta Bali. See you soon!

Dear John, Thank you for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you found our staff to be friendly and that you appreciated our central location. Providing exceptional service and ensuring our guests feel welcome is always our top priority. We're grateful for your feedback and hope to have the pleasure of welcoming you back to Truntum Kuta Bali in the future. Kind regards, Management

Dear Julia, Thank you so much for your glowing review. We're delighted to hear that you loved your first stay with us and that our location was perfect for your needs. It's wonderful to know that you enjoyed the nearby markets, restaurants, and beach access. We're thrilled to hear that you plan to return and we can't wait to welcome you back for another fantastic stay! Thank you for choosing our hotelKind regards,

Dear Eileen, Thank you very much for your kind words! We're delighted to hear that you enjoyed our property's proximity to the beach. We couldn't agree more—it's truly a special location, and we're thrilled that you were able to take full advantage of it during your stay.We're committed to providing our guests with an unforgettable experience, and it's feedback like yours that motivates us to continue delivering exceptional service.We hope to have the pleasure of welcoming you back soon for another beachside getaway!Warm regards,

Dear Teresa, Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you loved everything about your stay and our property it means a lot to us to know that we met your expectations in many aspects.We also appreciate your honest feedback regarding the Friday night fire dinner. We're sorry to hear that it didn't meet your expectations in terms of value. Rest assured, we take all feedback seriously, and we'll review our pricing and offerings to ensure that we're providing the best possible experience for our guests.We hope that despite this, you'll consider visiting us again in the future. It would be our pleasure to have the opportunity to exceed your expectations on all fronts.Thank you again for choosing to stay with us and for sharing your thoughts. We look forward to welcoming you back soon.Warm regards,

Dear Kaye, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Loredana, Thank you very much for giving us a rating on Expedia.We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Gigi, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn about your entire stay with Truntum Kuta exceeded your expectation and leave a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind Regard,

Dear Esa, Thank you very much for giving us a rating on Expedia.We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Deborah, Thank you very much for giving us a rating on Expedia.We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Darcell Rose, Thank you very much for giving us a rating on Expedia.We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Myline, We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Ruth, Thank you so much for your kind words! We are delighted to hear that you have enjoyed your stay with us and that our staff and facilities have met your expectations. We appreciate your loyalty and look forward to welcoming you back again in the future.Kind regards,

Dear Deniz Seda, Thank you so much for your kind words! We are delighted to hear that you have enjoyed your stay with us and that our staff and facilities have met your expectations. We appreciate your loyalty and look forward to welcoming you back again in the future. Kind regards,

Dear Genevieve, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind Regard,

Dear Laura, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our beachfront location, the variety of eateries, and the relaxing massages. We appreciate your kind words about our friendly and helpful staff.We apologize for any inconvenience regarding the payment system at the pool. We will certainly look into this issue to improve the overall guest experience.We look forward to welcoming you back for another stay in the future. Thank you for choosing to stay with us!Kind regards,

Dear Julie, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our lovely hotel and our large pools right on the beach.We appreciate your feedback concerning the location and the traffic in the area. We understand that the heavy traffic going to areas like Legian and Seminyak can be inconvenient at times. Rest assured, we are always looking for ways to improve our guest experience. We hope to have the opportunity to welcome you back to Truntum Kuta Bali in the future and provide you with an even better stay.Thank you again for choosing our hotel.Kind regards,

Dear Valerie, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind Regard,

Dear Gregory, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind Regard,

Dear Jonathon, Thank you for your feedback. We are sorry to hear that you were not satisfied with your experience at our property. We appreciate your honesty and will take your suggestions into consideration for future improvements. We strive to provide a comfortable and safe environment for all of our guests and we apologize if we fell short of meeting your expectations. We understand that some aspects of our property may be outdated, but we are constantly working to make necessary upgrades and renovations. We hope you will give us another chance in the future to show you the improvements we have made. Thank you for choosing to stay with us and look forward to welcoming you back. Kind regards,

Dear Allan, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind Regard,

Dear Joel, Dear Ruth, Thank you so much for your great rating of Truntum Kuta Bali. We are delighted to hear that you have enjoyed your stay with us and that our staff and facilities have met your expectations. We appreciate your loyalty and look forward to welcoming you back again in the future.Kind regards,

Dear Paul, Thank you for your feedback and for choosing our hotel as your go-to destination in Bali. We are glad to hear that overall you enjoyed your stay with us.We take your concerns regarding the lack of no smoking areas around the pool seriously and will address this issue with our management team. We apologize for any inconvenience this may have caused you and appreciate your feedback as it helps us to improve our services for all guests.We are committed to providing a comfortable and enjoyable experience for all of our guests and will work towards finding a solution to ensure that everyone can enjoy the pool area without the disturbance of cigarette smoke.Thank you again for taking the time to share your feedback with us. We look forward to welcoming you back to our hotel in the future.Kind regards,

Dear Katarina, We apologize for the inconvenience you experienced with our towels and hand towels. We strive to provide high-quality amenities for our guests, and it is disappointing to hear that we fell short in this instance.Please rest assured that we have taken your feedback seriously and we will be addressing the issue immediately. We will be replacing the towels with ones that are of proper size and meet our standards for guest comfort.Thank you for bringing this to our attention, and we hope you will give us another opportunity to provide you with a better experience in the future. We are looking forward to welcoming you back. Kind regards,