Hoteller nær Kurohime-eventyrsmuseet

"接客が微妙でした。 人の話を聞かず、一方的に怒られました。 ロビーは、おしゃれですが部屋は値段なりです。 でも広さは十分で、掃除も行き届いてます。"

"おかみさんが面白い方でした。 ただ、お風呂がぬるっとしたり、予約内容を忘れられてたりしましたので、細かい事を気にされる方にはお勧めしません。"

"We stayed for 3 nights with breakfast included. The property manager and staff were very nice and accommodative. They gave us free use of the SUPs and kayaks which was lots of fun. The rooms were nice and freshly renovated. Highly recommended for either a summer stay to enjoy the lake activities or a winter stay to hit the nearby slopes. Thanks!"

"とても清潔でスタッフの方々の笑顔がとても印象に残ってます。朝食のスタッフの方に、「ライブラリーから妙高山がとてもきれいなのでコーヒーをお持ちになってどうぞ」と仰って頂き、おもてなしの心を感じました。"

"Pensionatet är ganska enkelt, den närmaste omgivningen erbjuder i stort sett bara naturpromenader, det speciella här är ägarna! Mycket hjälpsamma, talar bra engelska och är intressanta att tala med!"

"Clean room, hot shower, good location, only bread for breakfast."

"Excellent stay, helpful team, close walk to everthing"

"It’s just beautiful. They have a shuttle to the ski areas that aren’t walkable. Free shuttle from and to the train station. They were very friendly and helped me set up my luggage transportation to the next ski location. "

"Great accommodation and service"

"Room is clean. Stayed for 2 nights and they prepare different dinner menu for us. Find this gesture really nice"

"素晴らしいです"

"Love Active Life its a fun family friendly venue with the best hostess your ever going to find Lisa does an awesome job, third time weve been always have fun"

"The stay was amazing! Lisa and her team at Xplore were always ready to help. They were a pleasure to interact with. The room was huge, clean, and comfortable. Wifi signal was strong in the room. There was a made-to-order breakfast free every morning, with a choice between a smoked salmon or mushroom plate with eggs (your choice of cooking style). There was also a free laundry machine in the basement (dryer costs 100 yen per use). Large drying room was available for the ski equipment 1 floor...

"Our room was very clean. Staff was very friendly and helpful. We enjoyed our morning breakfast. "

"This deserves much more than an 8.4 rating. We had one of the best ski stays ever at the Arai and we’ve stayed at Chamonix, Aspen, Jackson Hole, and Big Sky. The hospitality and food was amazing with some of the best service possible. The price was so much more reasonable than any other US destination. Thank you Lotte Arai."

"湯船が大きくてよかったです。"

"清潔です。スタッフの方も親切です。"

"Room is in good condition, clean and hygenic, about 5mins walk to nagano station, supermarket and departmental store."