Hoteller nær Kumanoyu Ski Area

"Excelente hotel, personal y comida, nuestra estancia fue grandiosa, el cuarto muy limpio y con gran espacio. El desayuno y la cena fue buffet, con gran variedad y muy rico. El onsen privado muy agradable. También ofrecen servicio de renta de ski y de snowboard, al igual que la ropa y el equipo que necesites. Sin duda regresaré. "

"This was a gem for our ski trip. Before checkin the staff was very helpful with transportation suggestions and questions. Because the road to the hotel is not drivable in the winter you call the hotel from the parking/bus area and they come and pick you up via snowmobile, this in itself was a fun experience for my son. The room was quite, clean, and had the right amenities. The food was Japanese but very good and staff ensures dietary restrictions are met. "

"I liked how traditional and authentic it is. We stayed in jan26 and the staff are amazing Totally recommend "

"熊避けに看板犬と散歩ができました！ お店の方もすごく気さくで良かったです！ ご飯はボリュームが凄かった！"

"This hotel is a traditional Japanese property and such the rooms and the food served in their restaurants are all keeping with the Japanese culture and traditions. There is an onsen, hot spring pools, on site to soak in. They have a great and friendly staff who were very helpful in many ways. The property is close to world class ski resorts and there are convenient transportation options to get around the area. I would recommend this hotel to those who love the outdoors and would appreciate an...

"Loved our stay here! The staff were incredibly helpful and friendly and went out of their way to make our stay fabulous. We skied right out the front door, convenient ski lockers in basement every night. Loved the beautiful onsen, with a view out to the mountain and snow, fully appointed with toiletries. So much food every night for dinner, lots of vegetables and meat, often hot pot or grill at table and breakfast generous and filling. Futons comfortable, room spacious and warm. Highly...

"Rustic setting, friendly staff, and super convenient to ski out and back in to the hotel. Onsen after fay on the slopes felt divine."

"Immaculate rooms and the staff was very helpful and accommodating for English speakers. Relaxing hot baths, incredible food in an unfussy setting"

"Amenities were extremely good. The hotel is in a really good location in Shiga Kogen. The food and drinks were good. The staff was always helpful and friendly! "

"部屋も清掃が行き届いていて、かけ流しの乳白色の硫黄泉も素晴らしかったです。露天風呂まで宿からちょっと距離があり、冬だと行くまでが少々寒かったですが、夜中に露天風呂を独占できてよかったです。"

"Highlight was our private onsen room, which was fed by a natural spring, very cleansing. Amazing food and extremely friendly and helpful staff. Will definitely be coming back. "

"とても綺麗で、従業員も話しやすい雰囲気で楽しめました。ありがとうございます。"

"Friendly staff, great amenities"

"Encantada con la experiencia en este hotel. Inmersión a Japón garantizada. Su personal super atento. Mis hijos armaron este lugar. "

"Really great onsen space! Lovely staff and the breakfast was delicious. Provided shuttle to Jigokudani Park. Great stay at Masuya"

"The helpfulness and customer services are top notch! Staff was willing to help in any shape and form and were very kind. The room we stayed was spacious, and had everything we needed. Breakfast and dinner were lovely (buffet) with different options between Japanese meals vs western style meal. Burger bar at the entrance is also an option as well. The hotel is next to the ski area so it is very convenient. Great hotel overall "

"服務認真，態度親切。"

"スキー旅行にて利用 受付のお兄さんはとても感じがよく、柔軟にご対応頂きました。 和室への行き方がエレベーターを使うとわかりずらかったので説明が必要であった。 掃除も行き届いておりリーズナブルでよかった。"

"Expérience intéressante. On y va surtout pour les deux repas gastronomiques. Le repas du soir avait 7 services. La qualité est excellente. Le bain public à l'intérieur est très bien organisé: casiers, serviettes, savon et shampoing. Le bain extérieur est très beau. Nous avons choisi la chambre traditionnelle pour l'expérience de dormir sur un futon sur les tatamis. C'est amusant mais une nuit c'est assez. La chambre était grande et pratique. Le soir plusieurs touristes se promènent en yukata...

"客室でタバコが吸える部屋がある"