Hoteller nær Krydstogtsterminal

"Staff were so kind and very accommodating! Would highly recommend!! If I needed anything they would help. Thanks again Vallarta Live. Keep up the good work!! Gracias"

"unless you are a backpack traveler don't go there."

"We stayed for two nights to relax and recharge prior to a large family gathering. Casa Velas was perfect for our purpose. I wouldn't change anything."

"The Hotel itself was amazing, great atmosphere, good food, and great services in general, but what made the experience 10/10 was the staff specially Henry he goes above and beyond and makes you feel welcomed at all times. Overall great stay."

"The staff are amazing"

"El gimnasio era nuevo y de muy buen ver el desayuno bufet rico y con una vista excelente. Solo las aves un poco molestas. Todo de diez"

"Todo muy limpio, buenas dinámicas para los huespedes y muy buen servicio y disposición por parte de todo el personal."

"The staff was lovely!"

"Floor dirty from day 1 to day 6 Breakfast 300 peso, not 12 dollars No window to open Obvious water damage to our floors, bottom of closet door, rust on metal door stopper Rooms are spacious and location is fine. Price is ok compared to other places "

"Atención y servicio de todo el personal exelente, desayunos muy ricos y variedad en los mismos, amplio estacionamiento, habitación muy limpia y confortable como todas sus instalaciones, SÍ REGRESO !"

"Before our trip, I read several negative reviews about this resort but decided to give it a chance. Unfortunately, many of the concerns mentioned in those reviews matched our experience. The staff was not very friendly, and several employees seemed uninterested in providing good customer service. Reservations were required for all of the restaurants, which made dining less convenient than expected. The sales representatives were also very persistent when promoting membership packages, and the...

"Todo excelente"

"The rooms were spotless, and the service was exceptional. The property was well-maintained, and I had an overall fantastic experience. I’ll definitely be returning."

"Clean rooms"

"The house provided everything we needed. Though for us a couple missing items in the kitchen. Unfortunately the area around is not very inviting for families and requires additional travel to local attractions. It was great value for a short stay. The green field park area outside wouldve been great if it werent for the garage and dog poop everywhere. "

"Perfect"

"Aire acondicionado , tiendas un poco retiradas pero esta un centro comercial muy cerca"

"Es un buen hotel, el servicio es bueno aunque podría ser mejor ya que algunos empleados le Dan mucha preferencia a los gringos, si estás acostumbrado a la comida buffet no es una buena opción para el todo incluido ya que sus restaurantes son a la carta y tardan un poco en tener listos los alimentos, durante los 7 días que estuve algunos días no funcionaba el elevador, pero por todo lo demás esta muy bien el hotel, las albercas la playa y todo están muy bien para relajarse y disfrutar"

"I don’t have much positive to say about this hotel. Food has no flavor and their mixed drinks are undrinkable. On top, I got food poisoned after having my first dinner at the hotel. I spent the next day in bed and when we told the staff, they just replied that can happen and didn’t offer any assistance for medication etc. the staff seems not happy to work there, as they were not smiling and didn’t greet the guests. We decided to check out three days before our reservation ended. This is the...