Hoteller nær Kolukkumalai-teejendommen

"Hotel is excellent, views are spectacular and staff are wonderful people. They go above and beyond. I've deducted 1 star because the hotel rooms are not wind-tight and have no permanent heating, despite being in a cold location. Hotel owners, please fix this!"

"This was a great visit. Very nice hotel, with great rooms, good food and good service. "

"Everything is good and worth the money except the food"

"The hotel is dated. The rooms are in desperate need of refurbishment. We had booked an extra bed and was not provided a pillow. The bathroom was not clean. We were meant to stay for two nights and checked out after the first night. The breakfast is substandard. The hotel seems short staffed—when we checked out it was the bellhop that did the processing of the paperwork and not the reception staff and this was around 9am. According to their ‘proforma invoice’ we are owed a refund of Rs. 5407...

"The staff is very rude and unfriendly. The rooms are very different as to what is shown in the poctures. Restaurant kitchen is not clean. Team memebers from Happy Hub were good."

"Its a good property. "

"This was a great place to stay with a nice compound with some wonderful views. The property was well maintained and kept very nice and clean. The staff was also very professional and extremely helpful although there were a few hiccups (will share below). Overall, this was a great place and we would choose this place again. Having said here are are some things that weren’t ideal. 1. It seemed that they had mopped the floors of the rooms using some disinfectants without following up by mopping...

"très moyen pour le prix excessif"

"The place did not justify the price, I felt it was overpriced for a 3 star place "

"Great staff! Good food at restaurant"

"Haven in the hills. Loved our stay at Windermere, a thoughtfully curated property with a a focus on nature. The staff were exceptionally helpful, meals wonderful and guided nature walks a wealth of fascinating information. Definitely recommend to nature lovers looking for a peaceful stay with all the creature comforts of a luxury getaway."

"A good resort for a getway from the city crowd .."

"Peaceful, relaxing, charming. "

"We booked this hotel for 1 night stay over New year’s eve. Found there was a disconnect between Expedia booking and the hotel reservations. Expedia booking was confirmed but when I called hotel to make a room request they did not recieve any email or confirmation from Expedia. After many phone calls to Expedia and the hotel the issue was sorted. The issue was with hotel’s reservation system. Also the hotel photo shown on Expedia is different to that of the actual hotel. It is misleading. Expedia...

"Beautiful hotel in a stunning setting with friendly management and staff"

"The hotel is falsely advertised, the view outside was of a wall, the bed was stiff, limited hot water, there was no mini bar as advertised, the curtains didn’t little to block out the light, little toilet paper, the aircon droned on humming the whole time, the walls are thin so you can hear other peoples conversations, showers, phones ringing and people walking up and down stairs. The garden part of the hotel was only for three cottages, the rest concrete. Very expensive compared to other places...