Hoteller i Kinasa

"交通が便利で、静かでよかったです。"

"Amazing, has to be the best place to stay in Hakuba"

"キッチン用品などの備品が最新で ひとつひとつが清潔にされていました！"

"We recommend dealing with the property directly rather than through Expedia, as communication was excellent once we did so. The team was incredibly helpful and accommodating with all our requests. The heating system and TV were a bit tricky to figure out at first, but everything worked fine once we got the hang of it. The location is fantastic—just a short walk to the Happo One Gondola Adam—and very peaceful."

"オーナーやスタッフの皆さんの真心あふれる接客に触れました。 食事の質も量も大満足でした。ありがとうございました。"

"Room is clean. Stayed for 2 nights and they prepare different dinner menu for us. Find this gesture really nice"

"Fantastisk ophold i rolige, smukke omgivelser. På alle måder en positiv oplevelse. Personalet var venlige og hjælpsomme, spabadene skønne, maden lækker og værelserne dejlige. Kommer meget gerne igen."

"Amazing property! Loved the onsen and family owned feel. "

"とても清潔でスタッフの方々の笑顔がとても印象に残ってます。朝食のスタッフの方に、「ライブラリーから妙高山がとてもきれいなのでコーヒーをお持ちになってどうぞ」と仰って頂き、おもてなしの心を感じました。"

"The staff were very responsive and friendly. The hotel was also very warm and inviting - they lit the fireplace on some nights and there were fun amenities in the lobby like hammocks and a foosball table. My 9 year old daughter loved the kid's club and was there before dinner everyday. My husband and I also loved the gym - it was very clean and well equipped. The onsen was also wonderful, especially the outdoor section. The breakfast buffet selection was very wide and we needed a couple of days...

"清潔感も抜群で、スタッフの方も非常に丁寧でした。 大浴場もあり、とても快適に過ごせました。 "

"This deserves much more than an 8.4 rating. We had one of the best ski stays ever at the Arai and we’ve stayed at Chamonix, Aspen, Jackson Hole, and Big Sky. The hospitality and food was amazing with some of the best service possible. The price was so much more reasonable than any other US destination. Thank you Lotte Arai."

"Amazing family lodge - nice facilities did go in off season but was very welcoming and easy to deal with! Plus very close to Goryu"

"We loved our stay here. Shuto and Yuya were excellent hosts. This place definitely gives off hostel/community vibes however you get the comfort of your own room. Convenient location. It’s hard to get around town if you don’t have a car but there are a few shuttles running throughout the day. "

"My partner and I had the most amazing time at Ember Lodge in Hakuba! The staff were so welcoming and the service was incredible. Mike and Leo organised a pick-up and drop off service for us. Breakfast cooked and served to us each morning with an option for a cooked dinner as well which was delicious. The location was perfect too, only an 5-10min walk to the ski lifts. Already looking to book another trip here!"

"極為親切且獨特的下午茶點與晚上的燒酒，一定不能錯過!"

"また行きたいです！"

"K"

"スタッフの対応が親切で素晴らしかったです。"