Hoteller nær Kimball Arts Center

"The walls had stains and holes everywhere, the bedding also had stains. our only outlet wasn’t covered it was just opened and exposed. a blister on my foot also got infected from walking on there floors. there was also staining all over the couch in the shared living room. they also didn’t have any tvs in any of the rooms."

"2.5 hours after check in was available they still didn't have a room ready for me-that is completely unacceptable. Because I used Expedia to book the room they weren't going to offer anything more than free parking. I should've received a monetary discount on the room itself."

"Clean !"

"15 min outside downtown. 2 trains 5 min walk from hotel (blue/pink). Big renovated rooms with comfy beds. Pretty quiet. Breakfast is just ok. Nice bar with some food until 10pm."

"I enjoyed my stay"

"Excellent location. The breakfast was fantastic, and the staff was so kind and welcoming. Walkable to many great restaurants and activities."

"Great location and nice place. Breakfast was nice but overcrowded and we were cheaten from breakfast one morning because hotel emailed wrong open/closed hours causing us being 10 minutes late and unfriendly answer from staff “there’s nothing we can do about it.”"

"Great alternative to the large downtown properties. We found The Sono Chicago to be a great fit for our needs. Centrally located in a great neighborhood, a number of our destinations were easily walkable. The room was well appointed with a comfortable bed and spacious bathroom. The continental breakfast each morning was a great way to start our day. And lastly, the team was consistently helpful. We look forward to returning to Chicago and staying at The Sono."

"The staff at Hyatt House, especially Khiara and Keana, were very kind and accommodating. The room and all facilities were spotless, and the location in West Loop was convenient to so many places to eat. Will definitely stay here again."