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Anmeldelser af Sugar Beach Resort

3 out of 5
Sugar Beach Resort
145 N. Kihei Road, Kihei, HI

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 446 af i alt 983 anmeldelser" "
Bedømmelse på 8 − Udmærket. 375 af i alt 983 anmeldelser" "
Bedømmelse på 6 − Okay. 119 af i alt 983 anmeldelser" "
Bedømmelse på 4 − Dårligt. 30 af i alt 983 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 13 af i alt 983 anmeldelser" "

8,6/10

Rengøring

8,2/10

Service og personale

9,0/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

9,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Jessica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2019

10/10 Fremragende

Thomas Allen

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Everything was very nice!! Price here was cheaper then others but worth it!!
Overnattede 4 nætter i maj 2024

6/10 Okay

Simon

Rejste med familie
Synes godt om: Rengøring, faciliteter
We have stayed in two other units in this complex. This was the least renovated and had carpet. Besides the carpet, the place is good
Overnattede 7 nætter i maj 2024
Svar fra Vacasa Review Team den 21. maj 2024
Thank you for your review, Simon. We are sorry if your stay wasn't everything you hoped it would be. We appreciate your feedback and hope that you'll give us another chance to host you in the future.

8/10 Udmærket

Charles Ulman

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great view of the ocean and a well appointed condo. Snack bar is not for everyone but the food was good. Centrally located to the bigger areas and the harbor. A good price point for a nice quiet vacation. We will return
Overnattede 6 nætter i maj 2024
Svar fra Vacasa Review Team den 14. maj 2024
Thank you for taking the time to leave this review for us, Charles. We are delighted to hear that you enjoyed your stay. It was a pleasure to host you and we hope you'll visit again.

10/10 Fremragende

Aman

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Nice views
Overnattede 5 nætter i april 2024
Svar fra Vacasa Review Team den 7. maj 2024
Hi Aman. Thank you for leaving this review for us. We are happy to hear that you enjoyed the views. Thank you for staying with us. We hope that you'll visit us again.

8/10 Udmærket

Melanie R.

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
ri9ght on the beach and had a pool too
Overnattede 14 nætter i april 2024
Svar fra Vacasa Review Team den 30. apr. 2024
Hi Melanie. Thank you for your kind review. We're so happy that you enjoyed the amenities our home offers. Thank you for staying with us. We hope you'll visit again.

6/10 Okay

Stephanie

Rejste med familie
Synes godt om: Faciliteter
While the location and the feeling of an almost private beach was awesome, as well as the proximity to Ululani’s shave ice and a small ABC store, the unit itself was outdated, had cobwebs in the corners, and a terrible AC unit. It barely cooled off the space and we were there at a time when the weather wasn’t that terribly hot. Even at night, the unit didn’t seem to cool significantly. I would love to say I’d come and stay again since everything around the property and the pool and beach access were amazing, but we probably won’t.
Overnattede 5 nætter i april 2024
Svar fra Vacasa Reviews Team den 13. apr. 2024
Thank you for sharing your feedback, Stephanie! We appreciate you letting us know there is room for improvement, and we'll pass your comments regarding bed comfort onto our management team for consideration. We hope to have another chance to impress you in the future!

10/10 Fremragende

Theodore Castel

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The room and view was amazing. The beach was clean and relaxing. Staff were very helpful and friendly. The property was very well maintained. Overall, this was one of our best vacation stays so far!! Thank you, Sugar Beach!!
Overnattede 7 nætter i marts 2024
Svar fra Vacasa Reviews Team den 4. apr. 2024
Theodore Castel, thank you for your review. We're delighted to hear that you had an amazing stay with us and that you enjoyed the stunning room, beach, and friendly staff. We can't wait to welcome you back to Sugar Beach for another fantastic stay.

10/10 Fremragende

Shawn

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Great location. Sort of central to everything we were doing. Tour service (Coalette) was super helpful. On site massage (Massage Maui) was great! Dinas was great for a quick bite. The scenes was just amazing. We will definitely be back!
Overnattede 7 nætter i oktober 2021

8/10 Udmærket

Vicki

Synes godt om: Rengøring, værelsets komfort
Nice place
Beautiful view from upper floor and very comfortable
Overnattede 6 nætter i maj 2021

6/10 Okay

Marie

Rejste med partner
Synes godt om: Faciliteter
Synes ikke om: Rengøring
Oceanfront view and on the beach was fantastic. We ate on patio every morning and listened to the waves which was great. Bedroom is on other side so not noisy while sleeping. There were spots on the carpet in front of the door that were not appealing to see when you walk in. Also the carpets and area carpets seemed like they needed cleaning. Area carpets had spots that looked like they could've been easily washed out. Shower door was broken but management was going to fix it fast. Shower is very small and needs upgrading. Kitchen needs upgrading also as its pretty old but still functionaland it was nice to have a full kitchen with pans and dishes and a coffee-maker. All-in-all we loved it tho, cuz of the oceanfront and views and being on a nice beach.
Overnattede 4 nætter i juli 2021

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property. Perfect location.
Overnattede 5 nætter i april 2021

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Loved the area we stayed in, was close to the freeway and close to everything. From our balcony looking out was the beach. Beach was beautiful and not crowded. Would stay here again.
Overnattede 7 nætter i juni 2021

2/10 Forfærdeligt

rochelle

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Værelsets komfort
Horrible Stay june2021! from California
Horrible experience when we got to Sugar Beach Resort. We reserved 2 rooms on hotels.com and already paid since April 2021. When we got there only 1 room was reserved and the receptionist said she couldn't help us. Called hotels.com several times and waited 2-3 hours (ruined our whole day due to waiting for a response and being put on hold). Called Vacasa and they said only 1 room was reserved but explained that I reserved 2 rooms and paid full price since April but they said it's hotels.com fault. They can't give us another room because the resort was fully booked but we could stay at the resort with 6 adults and 2 kids in 1 room. It was very uncomfortable sharing 1 bedroom and 1 bathroom. Vacasa and hotels.com are pointing at each other who's fault for not reserving 2 rooms even though they got my money. I called hotels.com for a refund for the other room since yesterday and no response yet. I will give them 48 hours to call me back or I will call my lawyer for the inconvenience and stress this whole situation caused us.
Overnattede 7 nætter i juni 2021

8/10 Udmærket

Virgil

So so
The pictures on the site were somewhat deceptive in that they included a photo that showed an ocean view which this unit clearly did not have. That photo should be removed. Aside from that the lanai view facing the little koi pond and waterfall with a peek a boo view of the ocean was pleasant. The unit itself needs some updating. The carpet is very tired looking. Housecleaning was subpar: the fitted sheet on our bed had a stain that looked fresh (like blood) so I stripped the bed and the stain came right out indicating that perhaps the cleaner forgot to change this from the previous occupant. The pillows were limp and old. Invest in some new pillows please.
Overnattede 9 nætter i maj 2021

4/10 Dårligt

Brian

Synes ikke om: Rengøring, værelsets komfort
Sugar Beach Resort leaves a sour taste in my mouth
Definitely no sugar here. The best part about the stay was proximity to the ocean and the views. The place is a dump and needs a remodel. Power outage and then water leaks. While on vacation was interrupted by maintenance so they can go inside to check on a water leak. Then we find out the water will be turned off the next day for a few hours. Can you imagine lounging in your condo and being told that you won't have any of the amenities you paid for? Good thing we were out exploring the island that day. Check in time is 3pm and check out time is 10am? No shaka love here..
Overnattede 5 nætter i maj 2021

6/10 Okay

Linda

Synes godt om: Værelsets komfort
Synes ikke om: Rengøring
Beach front
When we first arrived I was concerned about the dirty carpet prior to our arrival. The Mgmt company had the carpet cleaned. The location is wonderful easy access to Kihei, Lahaina and the airport. The ocean is steps away and you can fall asleep to the sounds of the waves.
Overnattede 10 nætter i maj 2021

10/10 Fremragende

Marshall

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Breath taking view
My first time to Maui and this confo location was perfect. Everything we needed and centrally located. This condo helped make my first trip spectacular.
Overnattede 5 nætter i maj 2021

10/10 Fremragende

Ivette

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Overnattede 6 nætter i maj 2021

10/10 Fremragende

Russell

Synes godt om: Rengøring, værelsets komfort
Will be back.
Nice, clean unit. Fully equipped including full kitchen.
Overnattede 4 nætter i maj 2021

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I like the location
Overnattede 5 nætter i maj 2021

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Our 3rd time staying at sugar beach condos. Beautiful property
Overnattede 6 nætter i maj 2021

8/10 Udmærket

Adam

Synes godt om: Værelsets komfort
The resort property is fantastic. Beautiful grounds, great pool and hot tub, plus it is directly on the beach. Just a short stroll down the sand to some of the most amazing views. The room itself had everything you need as a base on Maui but the current rental car shortage made transportation a challenge. Also be aware this is a very family oriented resort, so there were a lot of kids playing around the pool.
Overnattede 6 nætter i maj 2021

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Lady working in office could have been a lot nicer. A little’Aloha’ goes a long way
Overnattede 9 nætter i april 2021

10/10 Fremragende

marianne kim

Synes godt om: Rengøring, værelsets komfort
Condo was lovely and well stocked. Our only problem was the confusing communication between hotels.com, the company that manages the property and the office at the condo. The division of labor between the three groups may be obvious to the owner but is confusing to the renter.
Overnattede 6 nætter i april 2021

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We fell in love with this condo! The views are beautiful! It’s an end unit that provides direct access to the beach! Don’t want sand everywhere? Walk along the grass to the lounge area where there are lots of comfy lounge chairs and a swimming pool and hot tub! The condo was full of everything someone would need for a week by the beach. It was nice to be able to cook in the kitchen if we wanted or take a short drive to some amazing restaurants! We are definitely coming back!
Overnattede 5 nætter i april 2021

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Great condo! Have stayed here a few times and have always enjoyed my trip. The condos have usually been a bit dated, but were always clean and comfortable. They also have all of the amenities that you would need, like kitchen utensils and beach gear etc. The big plus is that it’s right on the beach, not near the beach. I have stayed in ocean front and ocean view, and both have spectacular views of the ocean. Highly recommend!
Overnattede 7 nætter i april 2021

8/10 Udmærket

Verificeret rejsende

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring
No issues place look good just need updates the condominium
Overnattede 7 nætter i marts 2021

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring
Convenient location on the island. Short distance to airport, restaurants and right on the beach! Having the elevator was good for managing luggage. Management was very receptive and friendly. Check-in was very smooth. Keyless entry is a definite plus. Appreciated the abundance of towels, extra paper towels and toilet paper. Access to beach, beach chairs and pool area were nice. The only downside is that the hot tub was crowded at night. Condo could use an update in furniture and lighting. We had trouble getting the cable to work on the TVs. The restaurant onsite had decent food for a quick bite, but would recommend going to other restaurant locations. Other guests/residents are very respectful and friendly. Good spot for more local feel.
Overnattede 4 nætter i marts 2021

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing view. Very comfortable with all the amenities and convenience. Great beach, quiet and relaxing. Extended our stay twice!
Overnattede 4 nætter i februar 2021

10/10 Fremragende

Randall

Synes godt om: Rengøring, værelsets komfort
Amazing Ocean Views
Amazing vacation. This is an ocean front condo. Be aware that if you want to see the ocean you should request ocean front or ocean view. The property has 6 floors and half of the first floor is garden view only. That said it is our favorite location!
Overnattede 7 nætter i december 2020

10/10 Fremragende

Julie

Synes godt om: Rengøring, værelsets komfort
Paradise
Beautiful beach , location and beautiful decor inside room , clean and very comfortable, would definitely stay here again
Overnattede 2 nætter i november 2020
Svar fra Condominium Rentals Hawaii den 14. dec. 2020
Mahalo for your stay at the Sugar Beach Resort. It is our goal to assure that each guest staying with us has a remarkable and memorable stay.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 28 nætter i november 2020
Svar fra Allan den 17. dec. 2020
Mahalo for the five star review

10/10 Fremragende

Mas, Pa

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Nice quiet location, easy access with pool, ocean and sandy beach within your view.
Overnattede 7 nætter i oktober 2020
Svar fra Condominium Rentals Hawaii den 14. dec. 2020
Mahalo for your stay at the Sugar Beach Resort. It is our goal to assure that each guest staying with us has a remarkable and memorable stay.

10/10 Fremragende

Jill, Green Bay, WI

Rejste med partner
Synes godt om: Rengøring, faciliteter
The property is located directly on the beach. Every where you look is white sandy beach! I’m looking forward to going back again! Mahalo
Overnattede 9 nætter i februar 2020

6/10 Okay

Thomas

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale
Clean and close to beach. Has nice views. Away from busy areas. Drunk people over crowded the hot tub and pool area every single night. There were people ignoring all rules with class beer bottles in pool and diving in. Employees saw it all and said nothing so we stayed out of pool area. Check out time is ten and check in time is three, but not a minute sooner. Lady in equipment rental store was rude as could be.
Overnattede 5 nætter i marts 2020
Svar fra AK den 4. maj 2020
Aloha , Thank you for your review. We are sorry to hear about the inconveniences of your stay regarding the hot tub area. However we are happy to hear you enjoyed the room. Mahalo, Reservations!

10/10 Fremragende

Koichi

Overnattede 9 nætter i marts 2020
Svar fra AK den 4. maj 2020
Aloha , Thank you for your great review. We are happy you enjoyed your stay with us and hope you return in the near future. Mahalo, Reservations

10/10 Fremragende

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location was great. The view amazing. The room had everything we needed
Overnattede 5 nætter i marts 2020
Svar fra AK den 4. maj 2020
Aloha , Thank you for your great review. We are happy to hear you enjoyed your stay with us and hope you return in the near future. Mahalo, Reservations

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, faciliteter
The view and clean was very nice. Having beach chairs, small cooler provided would be nice for outings. But would stay here again.
Overnattede 10 nætter i marts 2020
Svar fra AK den 4. maj 2020
Aloha , Thank you for your great review. We are happy you enjoyed your stay with us and hope you return in the near future.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, faciliteter
Overnattede 7 nætter i marts 2020
Svar fra AK den 4. maj 2020
Aloha , Thank you for your great review. We are happy you enjoyed your stay with us and hope you return in the near future.

10/10 Fremragende

Robert, North Yarmouth, Maine

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice. Everything you would want in a home away from home. No complaints what so ever. I would give a 5 star.
Overnattede 5 nætter i marts 2020
Svar fra AK den 4. maj 2020
Aloha , Thank you for your great review. We are happy you enjoyed your stay with us and hope you return in the near future.

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everyone was friendly and helpfulthe grounds and rooms were explicit.We hzd a beautiful o ezn viewWe love Sugzr bezch wzlking. Love to go back !!!Easyacess to everything!
Overnattede 8 nætter i januar 2020
Svar fra AK den 5. feb. 2020
Thank you for your review and we hope to see you in the near future.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We have stayed at this property before and have never been disappointed. Will be back again.
Overnattede 7 nætter i januar 2020
Svar fra AK den 5. feb. 2020
Thank you for your review.

6/10 Okay

Brianreal, Scottsdale Arizona

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter
Needs to be updated and painted All the rooms are very dated the property has not been painted in sometime It could be a really nice property
Overnattede 7 nætter i januar 2020
Svar fra AK den 5. feb. 2020
Thank you for your review.

6/10 Okay

David

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Ordinarily nice, but now...
On an ordinary day, this is a lovely place to stay. Nice amenities, convenient to locations, good beach view. However, my new bride and I booked to honeymoon here, but were told the night before we arrived that the A/C went out and there was no ETA on replacement. It was no one's fault, but the policy banned leaving windows open to keep the place cool, and in the Hawaiian sun, temps got up to 80+ degrees during the day. It made for some warm nights, no return trips for afternoon naps or lunches at the condo, and an overall diminished experience. Management only offered an 8% refund, which was a nice gesture, but not enough to make an unexpectedly sweaty and uncomfortable honeymoon right. I wrote to management to explain, and they were politely firm On an ordinary day I'd recommend the place, but to be honest, there are nicer places at the same price point, and at this point I'd be willing to hedge my bets that they'd square things away better than Sugar Beach.
Overnattede 5 nætter i december 2019
Svar fra AK den 5. feb. 2020
Thank you for your review.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, faciliteter
Nice property. Was very windy though the entire time we were there. Of course this is nothing bad about the property itself but we might choose a different part of Maui next time
Overnattede 4 nætter i januar 2020
Svar fra AK den 9. jan. 2020
Aloha , Thank you for writing a review ! We appreciate it .

4/10 Dårligt

Cata

Rejste med familie
Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
This was our 4th visit back to this resort. The beach is beautiful. The air conditioning was our in our room for 5 of the 7 days we were here and our room temp was 82!
Overnattede 7 nætter i december 2019
Svar fra AK den 4. jan. 2020
Aloha Cata, We do apologize for the inconvenience of the air conditioner going down. We wish we could assist you with that but unfortunately that ac issue is part of the properties control and special parts needed to be ordered from off-island. Again we do apologize for the inconvenience. Mahalo, Reservations

6/10 Okay

Verificeret rejsende

Rejste i en gruppe
did not like protruding bedframe that was too easy to get gouged...toilet too low to sit comfortably down on and area around very small no grab bars, breeze and windy noise from entry door (air gap?)
Overnattede 3 nætter i december 2019
Svar fra AK den 3. jan. 2020
Aloha , We apologize for the inconvenience you have experienced.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, faciliteter
Excellent location with access to the Sugar beach and most other sites in Maui.
Overnattede 9 nætter i december 2019
Svar fra AK den 2. jan. 2020
Aloha , Thank you for taking some time to write a great review!

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Faciliteter
Synes ikke om: Rengøring
This property is an excellent facility. The beach access was wonderful and one of the best beaches on Maui, we walked many of the beaches and this stretch of beach was the best.
Overnattede 9 nætter i december 2019
Svar fra AK den 19. dec. 2019
Aloha, Mahalo for your awesome review! We are glad to hear you enjoyed your stay. Mahalo, Condominium Rentals Hawaii