Overnatningsstedets indgangsparti

Anmeldelser af The Royal Anne Hotel

3 out of 5
The Royal Anne Hotel
348 Bernard Ave, Kelowna, BC

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 733 af i alt 1151 anmeldelser" "
Bedømmelse på 8 − Udmærket. 321 af i alt 1151 anmeldelser" "
Bedømmelse på 6 − Okay. 60 af i alt 1151 anmeldelser" "
Bedømmelse på 4 − Dårligt. 21 af i alt 1151 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 16 af i alt 1151 anmeldelser" "

9,2/10

Rengøring

9,2/10

Service og personale

8,8/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Bent

Overnattede 1 nat i september 2022
Svar fra Christa den 19. sep. 2022
Thank you Bent! We love 10* star reviews!!We're sincerely delighted you enjoyed your stay with us.Warm regards,Christa Park Hotel Manager Royal Anne Hotel

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice rooms, great location.
Overnattede 1 nat i maj 2024

6/10 Okay

Rupali

Synes godt om: Rengøring
Room was pretty clean. Continental Breakfast was good too. No pool facility in this hotel. And no microwave in any rooms. Best point was lication which is very accessible to water park n downtown stores
Overnattede 1 nat i maj 2024

10/10 Fremragende

joanne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very handy to all the downtown action.
Overnattede 1 nat i maj 2024
Svar fra Christa den 24. maj 2024
We appreciate your business & thank you for sharing your feedback with us, Joanne. It's great to know you enjoyed your stay & our central, downtown location. We're the 'place to be' to experience the city side, of Kelowna's vibe. Warm regards,Christa Park Hotel Manager Royal Anne Hotel

10/10 Fremragende

Tracy, Regina

Rejste med familie
Synes godt om: Service og personale
Great breakfast, great location. Parking could be improved!
Overnattede 3 nætter i maj 2024
Svar fra Sierra den 22. maj 2024
Thanks for staying with us, Tracy! We are glad you enjoyed your stay with us. We understand our parking is limited but very thankful we have other parking options close by.

10/10 Fremragende

Madison

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 3 nætter i maj 2024
Svar fra Christa den 23. maj 2024
Thank you, for being our guest Madison :) We're happy to know you appreciated our central location & hope we'll have opportunity to welcome you back to the hotel, in future.Warm regards,Christa Park Hotel Manager Royal Anne Hotel

10/10 Fremragende

Sheldon, D.D.O

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel. Great friendly staff PERFECT location
Overnattede 2 nætter i maj 2024
Svar fra Sierra den 22. maj 2024
Thanks for staying with us, Sheldon! We are so happy to hear you enjoyed your stay with us.

10/10 Fremragende

Sharmaine

Overnattede 1 nat i maj 2024
Svar fra Sierra den 23. maj 2024
Thanks for staying with us, Sharmaine! We are happy you enjoyed your stay with us.

8/10 Udmærket

Richard

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Could have been informed that during the summer the street is closed and they party in the street till early Am Hotel does not have enough parking. First come first serve basis. walls are not soundproof. you hear EVERYTHING from the suite next door Homeless people going thru garbage and hanging around entrance into parkade had to wait till they moved on to open door
Overnattede 4 nætter i maj 2024
Svar fra Sierra den 21. maj 2024
Thank you for staying with us, Richard! We do inform everyone when the street does close down for the summer. However, the street does not close down until the end of June. We do try and be upfront about our limited parking. Thankfully, we have other options close by.We do have someone that does walk throughs of our parkade every so often, as well as the rest of the building. I understand that this doesn't stop unregistered guests coming into the building, but we do try our best to help eliminate this issue.

8/10 Udmærket

Glenn

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very handy location as it is downtown. Good size rooms and friendly staff. Breakfast was good too.
Overnattede 5 nætter i maj 2024
Svar fra Sierra den 21. maj 2024
Thanks for staying with us, Glenn! We are happy you enjoyed your stay.

10/10 Fremragende

William

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Older hotel but perfectly located downtown, excellent staff, super nice room. Overall a great place to stay in Kelowna.
Overnattede 2 nætter i maj 2024
Svar fra Sierra den 20. maj 2024
Thanks for staying with us, William! We are happy to hear you enjoyed your stay.

8/10 Udmærket

Michel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Propre et bien situé
Overnattede 2 nætter i maj 2024
Svar fra Sierra den 20. maj 2024
Thanks for staying with us, Michel! We are happy to hear you enjoyed your stay

8/10 Udmærket

Daniel

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient location, good quality and inexpensive. Recommended.
Overnattede 1 nat i maj 2024
Svar fra Sierra den 15. maj 2024
Thanks for staying with us, Daniel! We are happy to hear you enjoyed your stay!

8/10 Udmærket

Juanita

Rejste med familie, Forretningsrejsende
The staff were very friendly and helpful. The room was very clean and comfortable. The breakfast was very good. The location was excellent!
Overnattede 1 nat i maj 2024
Svar fra Sierra den 14. maj 2024
Thanks for staying with us, Juanita! I am happy to hear you enjoyed your stay with us.

10/10 Fremragende

Marla

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location for walkable options to explore Kelowna!
Overnattede 6 nætter i maj 2024
Svar fra Sierra den 14. maj 2024
Thanks for staying with us, Marla! We are happy to hear you enjoyed your stay.

6/10 Okay

Ahmed

Forretningsrejsende
Synes godt om: Rengøring
Walls are very thin. Not to mention that i was called by reception claiming that an alarm was ringing in my room. That was not the case but even if that happened, why would you wake me up for that ??? at 5am ??
Overnattede 2 nætter i maj 2024
Svar fra Sierra den 14. maj 2024
Thank you for staying with us, Ahmed! We apologize that you were woken up do to this. However, we do call rooms in these cases, as some people can sleep through their alarms and miss flights. We try and ensure situations like this do not happen. Also, as you noted, our walls are thin and alarms can wake people up in near by rooms, when they are on going.If we got the room incorrect, we sincerely apologize. However, we are standing in the hallway listening and sometimes it can be hard to pinpoint where the noise is coming from.

10/10 Fremragende

Benilda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It’s nice and ease , closer to everything
Overnattede 1 nat i maj 2024
Svar fra Sierra den 8. maj 2024
Thanks for staying with us, Benilda! I am happy to hear you enjoyed your stay with us.

10/10 Fremragende

Alexandria

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best hotel in Kelowna
Overnattede 1 nat i april 2024
Svar fra Sierra den 8. maj 2024
Thanks for staying with us, Alexandria! We are happy to hear you enjoyed your stay with us.

6/10 Okay

Bob

Synes godt om: Rengøring, service og personale
Tiny bathroom and a moderate amount of noise. Small garage that was full so forced to park in an outside lot. Neighborhood had many homeless people, so I had to worry about the car all night.
Overnattede 1 nat i maj 2024
Svar fra Sierra den 14. maj 2024
Thanks for staying with us, Bob! We understand that our parking is limited, and we do try and ensure everyone is aware of that before arrival. We are aware of the homeless situation, and we do have cameras in our parking lot.

6/10 Okay

Elsa

Rejste med familie
Synes godt om: Service og personale
Was stayed up until 3am, couldn't sleep cuz heard people walking talking like noisy from walkway or somewhere, they were really loud and constantly until 3am
Overnattede 1 nat i april 2024
Svar fra Guest Services den 5. maj 2024
Hello Elsa,Sorry to hear that you where kept awake by noise from outside the hotel, unfortunately, we don't have much control on what happens outside of the hotel itself and it is unfortunate that others decide to be loud when walking around outside late at nightsregardsGuest Services

10/10 Fremragende

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 5. maj 2024
Hello MartinThank you for your rating and for taking the time to rate your stay with us.Guest Services

10/10 Fremragende

Richard, Quebec

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location. Breakfast located.
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 5. maj 2024
Hello RichardThank you for your rating and for taking the time to rate your stay with us.Guest Services

10/10 Fremragende

Telly

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super location to walk to everything including the lake.
Overnattede 1 nat i april 2024
Svar fra Sierra den 29. apr. 2024
Thanks for staying with us, Telly! We are happy you enjoyed your stay with us.

10/10 Fremragende

Munira

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Very convenient location. Staff were very helpful and friendly. General manager of the hotel is an amazing person.
Overnattede 5 nætter i april 2024
Svar fra Christa den 26. apr. 2024
Awww....thank you, Munira. That's very kind of you :)We're so happy you were pleased with our central location & impressed with our helpful, friendly staff.It was a sincere pleasure having you as our guests & we hope we have opportunity to welcome you again, in the near future. Warm wishes & safe travels to you both!! Christa Park Hotel Manager Royal Anne Hotel

10/10 Fremragende

Carlie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel in a great location. Room clean and beds comfortable
Overnattede 1 nat i april 2024
Svar fra Jackie M den 26. apr. 2024
Hi Carlie,Thank you for your review. We are happy to know that you enjoyed your stay with us. Cheers!

10/10 Fremragende

Martin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice
Overnattede 2 nætter i april 2024
Svar fra Jackie M den 26. apr. 2024
Hi Martin,Thank you for your review! Cheers!

10/10 Fremragende

Nick

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very beautiful area, kind staff, overall great experience. Thank you!
Overnattede 2 nætter i april 2024
Svar fra Sierra den 24. apr. 2024
Thanks for staying with us, Nick! We are happy to hear you enjoyed your stay.

6/10 Okay

Alix

Rejste med partner, Rejste med kæledyr
Synes godt om: Service og personale
The hotel is in a fantastic location. The rooms are basic, the beds are comfortable and the shower is powerful. Our first night was very quiet, the second very noisy. The staff is friendly. We especially appreciated the woman who runs the breakfast. And we love any hotel that is pet friendly.
Overnattede 2 nætter i april 2024
Svar fra Christa den 23. apr. 2024
Hi Alix,Thank you for being our guest most recently & for taking a few moments to share your guest experience with us. With the exception of a very noisy night on your 2nd evening with us, it looks like we earned positive marks, & that you were happy with the hotel overall. Especially impressed, with Zoi - our breakfast hostess 'with the mostess'. :) (She's truly amazing!!)On behalf of your noisy neighbors, we sincerely apologize for any disruption in your stay. Unfortunately, not every guest has consideration for neighboring rooms...especially if 'under the influence'. We wish that weren't the case, but that's the reality of it. Fortunately, it's a random occurrence, rather than a frequent one.  We hope we'll have opportunity to accommodate you again in future, so we can stand behind that claim.Warm regards,Christa Park Hotel Manager Royal Anne Hotel

10/10 Fremragende

Mariya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice clean comfortable hotel.
Overnattede 1 nat i april 2024
Svar fra Sierra den 23. apr. 2024
Thanks for staying with us, Mariya! We are glad to hear you enjoyed your stay.

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Located at downtown of Kelowna, very convenient for eat.
Overnattede 1 nat i april 2024

10/10 Fremragende

Kerry-Lynn

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel and location! The rooms were great as well. I wasn’t sure when I booked this but I was very happy with my stay at the hotel. Perfect location! I will definitely stay here again.
Overnattede 3 nætter i april 2024
Svar fra Jackie M den 19. apr. 2024
Hi Kerry-Lynn,Thank you for your review. We are happy to know that you enjoyed your stay with us. Cheers!

8/10 Udmærket

Leontyne

Synes godt om: Rengøring, service og personale
It did not feel safe in parking at back
Overnattede 1 nat i april 2024
Svar fra Jackie M den 19. apr. 2024
Hi Leonyyne,Thank you for your review. We are sad to hear that you " did not feel safe in our back parking". Being located right downtown definitely has it's pros and cons. We apologize.

8/10 Udmærket

Matt

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wonderful staff and perfect location. I would absolutely stay here again.
Overnattede 2 nætter i april 2024
Svar fra Jackie M den 19. apr. 2024
Hi Matt,Thank you for your review. We are happy to know that you enjoyed your stay with us. Cheers!

10/10 Fremragende

Alfred

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Arrived and before I entered front desk staff had the paperwork prepared and room was ready.
Overnattede 1 nat i april 2024
Svar fra Sierra den 16. apr. 2024
Thanks for staying with us again, Al! We are so happy to always see your smiling face. We will see you again, next time!

10/10 Fremragende

Doreen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This hotel is in a very convenient location in downtown Kelowna. It was very clean and comfortable and the included breakfast was good. I would definitely stay at the Royal Anne in Kelowna again.
Overnattede 4 nætter i april 2024
Svar fra Sierra den 16. apr. 2024
Thanks for staying with us, Doreen! We are happy to hear you enjoyed your stay with us. We look forward to seeing you again!

10/10 Fremragende

Jason

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location. Lots of nearby great restaurants. Walking is easy, right near the city park boardwalk. Not for kids or families. It’s a busy street with active nightlife. This is an adult spot. My wife and I took a quick weekend getaway without the kids and it was fantastic!
Overnattede 2 nætter i april 2024
Svar fra Christa den 15. apr. 2024
Hi Jason, We appreciate your business & thank you for being our guests most recently. As you've mentioned, we're a perfect hotel for date night & weekend getaways! So, for anyone looking to 'treat' their sweetie, we're a great little spot, in the heart of dining, shopping & entertainment. We don't have a pool or waterslide on site, but due to our proximity to the theatre, arena, sports complexes...City Park and the beautiful beach in summertime, families find us a comfortable & convenient place to stay. It really comes down to what your needs & preferences are. There's a perfect place & fit for everyone! Thanks Jason! We hope we can welcome you again in future :)

8/10 Udmærket

Steve

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Renovated, clean, spacious rooms. Convenient downtown location within walking distance to countless restaurants, shopping, coffee shops, Okanagan Lake, and Knox Mountain.
Overnattede 2 nætter i april 2024
Svar fra Sierra den 15. apr. 2024
Thanks for staying with us, Steve! We are happy to hear you enjoyed your stay with us and benefited from our location

10/10 Fremragende

sue

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff are friendly and helpful Rooms are generous
Overnattede 1 nat i april 2024
Svar fra Sierra den 11. apr. 2024
Thank you for staying with us, Sue! We are happy to hear you enjoyed your room and the staff.

2/10 Forfærdeligt

Lloyd

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was super annoying that there was nowhere for me to park my truck, they wanted me to park at a parkade more than two bloack away wich i did not feel comfortable wirh
Overnattede 1 nat i marts 2024
Svar fra Sierra den 10. apr. 2024
Thanks for staying with us! We do understand that our parking is limited. We do try and make people aware of this before arrival. However, we really do appreciate the parkade that's a couple blocks away. It is secure parking, and it is reasonable pricing. I am sorry that you had these issues.

8/10 Udmærket

Trelawny

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay, very central location. Property has good decor and very good value
Overnattede 3 nætter i april 2024
Svar fra Sierra den 8. apr. 2024
Thank you so much for staying with us, Trelawny! So happy to hear you enjoyed your stay with us.

10/10 Fremragende

PRABHJOT

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice property in the middle of downtown…Awsome complimentary breakfast…We loved our stay with our pet in Royal Ann hotel…strongly recommend it👌
Overnattede 1 nat i april 2024
Svar fra Sierra den 10. apr. 2024
Thanks for staying with us, Prabhjot! We are so happy to hear you enjoyed your stay with us.

8/10 Udmærket

Jim

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
I drive a truck and there is no parking for me. The little underground is insufficient for the amount of rooms.
Overnattede 1 nat i april 2024
Svar fra Christa den 6. apr. 2024
Hi Jim,Please keep in mind that our hotel (and parkade) was built in the mid-70's, when not as many people drove & parking wasn't quite in the demand, it is nowadays.With that said, in addition to the stalls we have in our underground, the hotel has an overflow lot, behind the building, that can accommodate pick-up trucks. It gets full though, so my suggestion is to arrive a bit earlier in the day, if possible.Warm regards,Christa Park Hotel Manager Royal Anne Hotel

8/10 Udmærket

Jason

Rejste med partner, Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel and rate
Overnattede 1 nat i april 2024
Svar fra Christa den 6. apr. 2024
Short, sweet & to the point!Thanks for the great feedback, Jason. We're happy to know you enjoyed both your stay & our pricepoint. Value is a good thing! Warm regards,Christa Park Hotel Manager Royal Anne Hotel

10/10 Fremragende

Heidi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Christa den 6. apr. 2024
Thank you for your 5* star review Heidi!We appreciate your business & hope we can welcome you again someday!Warm regards,Christa Park Hotel Manager Royal Anne Hotel

10/10 Fremragende

Amy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Christa den 6. apr. 2024
Thank you for your 5* star review Amy!We appreciate your business & hope we can welcome you again someday!Warm regards,Christa Park Hotel Manager Royal Anne Hotel

10/10 Fremragende

JINOK

Overnattede 2 nætter i marts 2024
Svar fra Christa den 6. apr. 2024
Thank you for your 5* star review Jinok!We appreciate your business & hope we can welcome you again someday!Warm regards,Christa Park Hotel Manager Royal Anne Hotel

10/10 Fremragende

Jody

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The beds were supper comfy. The breakfast was wonderful as were the staff members. It just gets a bit noisy at dawn. ( I could hear either homeless or drunk people yelling at each other.). Nothing that light earplugs or noise cancelation would not remedy. I loved this hotel for convenience!
Overnattede 2 nætter i marts 2024
Svar fra Jackie M den 1. apr. 2024
Hi Jody,Thank you for your review! We are happy to know that you enjoyed your stay with us. Cheers!

10/10 Fremragende

Amanda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff.
Overnattede 1 nat i marts 2024
Svar fra Jackie M den 1. apr. 2024
Hi Amanda,Thank you for your review and kind words. Cheers!

8/10 Udmærket

Katherine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was right downtown, nice and close to everything. Parking was awful and expensive
Overnattede 1 nat i marts 2024
Svar fra Jackie M den 1. apr. 2024
Hi Katherine,Thank you for your review.

10/10 Fremragende

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
The property is older but kept in good shape. The parking should be listed as limited availability but they offer directions to a very nearby parkade that seems well run and is free on weekends.
Overnattede 1 nat i marts 2024
Svar fra Christa den 6. apr. 2024
Hi David,Thank you for being our guest most recently & for sharing your feedback with us.Wherever possible, we mention LIMITED onsite parking, so guests are aware, we don't have an abundance of available parking. With that all said, we're very fortunate to have 3 monitored parkades, within very close proximity of the hotel. That they're free to park, after 5:00pm & ALL weekend, is a BONUS for us & our valued guests! Warm regards,Christa Park Hotel Manager Royal Anne Hotel