Udsigt fra overnatningsstedet

Anmeldelser af Unico Hotel Riviera Maya - Adults Only - All Inclusive

5 out of 5
Unico Hotel Riviera Maya - Adults Only - All Inclusive
Manzana 22 Carretera Chetumal-Pto Juare, Km 260, Kantenah, QROO

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 451 af i alt 657 anmeldelser" "
Bedømmelse på 8 − Udmærket. 116 af i alt 657 anmeldelser" "
Bedømmelse på 6 − Okay. 55 af i alt 657 anmeldelser" "
Bedømmelse på 4 − Dårligt. 17 af i alt 657 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 18 af i alt 657 anmeldelser" "

9,6/10

Rengøring

9,2/10

Service og personale

9,2/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Nicolai K.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i december 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 9. jan. 2024
Dear Nicolai. Thank you so much for taking the time to post your feedback about your recent experience at our hotel. We are glad to know you had a great time and enjoyed so many things from your stay. We will make sure all our team receives your comments. Thank you for your stay, we look forward to welcoming you again. Best regards.

10/10 Fremragende

DAndre

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Amazing Amazing Amazing
Overnattede 2 nætter i maj 2024

6/10 Okay

Eric Ryan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was not really impressed overall. Food was average at best which was disappointing based on the reviews. The service was good, but not great. I honestly can't come up with a single reason why we would want to come back.
Overnattede 5 nætter i maj 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 21. maj 2024
Dear Eric, Thank you for sharing with us the feedback of your stay. We will use your valuable comments to improve our services and deliver better experiences to our guests. Hope we can see you back very soon in the future. Best regards.

6/10 Okay

Lily

Rejste med familie
Synes godt om: Rengøring, service og personale
N/A
Overnattede 4 nætter i maj 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 21. maj 2024
Dear Lily, Thank you for sharing your feedback with us. We regret that your experience was not great, however, we hope we can have the chance to welcome you again in the near future so we can improve your recent experience. Thank you for your visit. Best regards.

10/10 Fremragende

Gabriel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Second time at this resort. Food and service were excellent, but they did not provide the same level of service we had received the first time. Non vacation club members (like us) were left feeling like the value of our dollar was less. The sales pitch upon arrival watered down our arrival experience.
Overnattede 4 nætter i april 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 3. maj 2024
Dear Gabriel. Thank you so much for taking the time to share with us your comments and feedback of your stay. We are pleased to hear you had a great stay and enjoyed our food and service. We also appreciate your valuable comments as all guests, no matter how they reserve with us are very important, therefore your feedback will help us to improve our service and deliver better experiences to our guests every time they decide to visit us. Thank you for your stay, hope we can see you back very soon and improve your experience. Warm regards.

10/10 Fremragende

CARLOS R, CONROE

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 15. maj 2024
Dear Carlos. Thank you for sharing with us the feedback of your stay. We are happy to know that you loved the relaxing atmosphere and also our food offer. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

10/10 Fremragende

Sharon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I will be coming back! Loved it! Staff is amazing! The rooms are great! 10/10 recommend!
Overnattede 4 nætter i april 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 6. apr. 2024
Dear Sharon. Thank you so much for taking the time to post your feedback about your recent experience at our hotel. We are glad to know you had a great time and enjoyed so many things from your stay. We will make sure all our team receives your comments. Thank you for your stay, we look forward to welcoming you again. Best regards.

10/10 Fremragende

Stalin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was excellent! Accommodates to all your needs & more. Food was great for an all inclusive resort. Definitely will visit again.
Overnattede 3 nætter i marts 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 2. apr. 2024
Dear Stalin. Thank you so much for taking the time to post your feedback about your recent experience at our hotel. We are glad to know you had a great time and enjoyed so many things from your stay. We will make sure all our team receives your comments. Thank you for your stay, we look forward to welcoming you again. Best regards.

6/10 Okay

Mike

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was not helpful and there was never enough of them. Bar drinks were trash and the food is average
Overnattede 3 nætter i februar 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 26. mar. 2024
Dear Mike. Thank you for sharing with us the feedback of your stay. We regret to hear that your experience did not meet your expectations however, your comments will be used to improve our service and make any necessary adjustment to deliver better experiences. Thank you so much for your visit, hope we can have the chance to welcome you again in the future and improve your experience. Best regards.

10/10 Fremragende

Pelly

Overnattede 3 nætter i marts 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 8. apr. 2024
Dear Pelly. Thank you for sharing with us the feedback of your stay. We are happy to know that you enjoyed your overall experience at our hotel. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

6/10 Okay

Ryan

Overnattede 4 nætter i februar 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 6. apr. 2024
Dear Ryan. Thank you for sharing with us the feedback of your stay. We are glad to know that your experience has been overall good. We also appreciate your feedback and will try to make any necessary adjustments to better serve our future guests. Thank you so much for your visit, hope we can have the chance to welcome you again in the future and improve your experience. Best regards.

6/10 Okay

Xirgu

Synes godt om: Service og personale
Synes ikke om: Rengøring
Overnattede 3 nætter i marts 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 8. mar. 2024
Estimado Xirgu. Gracias por compartir con nosotros los comentarios de su estancia. Lamentamos saber que su experiencia no cumplió con sus expectativas; sin embargo, sus comentarios se utilizarán para mejorar nuestro servicio y realizar los ajustes necesarios para brindar mejores experiencias. Muchas gracias por su visita, esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y mejorar su experiencia.

8/10 Udmærket

Marcela

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
El hotel está muy bonito, la limpieza de la habitación está muy bien, pero si tardan mucho en recoger las bandejas del servicio a la hab. El hotel está más enfocado al turismo americano y si se siente la preferencia a ese sector, los nacionales no tenemos el mismo trato. No tiene mucha variedad de Mixiologia, esperaba más por ser un cinco diamantes. En los restaurantes la comída esta buena pero si tardan un poco con el servicio.
Overnattede 4 nætter i marts 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 7. mar. 2024
Estimada Srta. Marcela, Muchas gracias por tomar unos minutos para compartir con nosotros sus comentarios referente a su estancia en nuestro hotel. Nos alegra escuchar que en general tuvieron una agradable visita y que disfrutaron de la habitación y las instalaciones de nuestro hotel. Por otro lado, lamentamos que no hayan quedado completamente satisfechos con el tiempo en el servicio, bebidas y en especial con el servicio ofrecido por nuestros anfitriones y que percibieran cierta preferencia hacía otros huéspedes, sin embargo quisiera informarte que ya se ha escalado esta situación con los equipos involucrados para reforzar nuestros estándares de servicio ya que para nuestro hotel el turismo nacional es una pieza clave para el éxito. Muchas gracias por tu visita, esperamos poder verte muy pronto nuevamente y mejorar tu experiencia. Cordialmente,

10/10 Fremragende

Juan Manuel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La cena en los restaurantes es de muy buena calidad.
Overnattede 2 nætter i marts 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 6. mar. 2024
Estimado Juan Manuel. Muchas gracias por tomar el tiempo de compartir con nosotros tus comentarios referente a tu visita a nuestro hotel. Nos alegra saber que la pasaste de maravilla y que disfrutaste de nuestras amenidades y muchas cosas durante tu estancia. Nos aseguraremos que nuestro equipo reciba tus amables comentarios. Gracias por tu estancia, esperamos poder verte muy pronto de nuevo. Saludos.

10/10 Fremragende

Iralesha

Overnattede 6 nætter i december 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 26. feb. 2024
Dear Iralesha. Thank you for sharing with us the feedback of your stay. We are happy to know that you enjoyed all your experience and had a great time while with us. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

4/10 Dårligt

Michael

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Das Hotel hat eine gute Lage an einem wunderschönen Strand. Das Essen ist ausgezeichnet. Aber: Es herrscht ein Mangel an Mitarbeiter, Bestellungen beim Zimmerservice dauern Stunden wenn überhaupt etwa gebracht wird. Täglicher Kampf um Handtücher und es ist fast unmöglich am Strand Getränke und Essen zu bestellen. Die Pools sind von Gruppen betrunkener Amerikaner besetzt. Dem Management ist alles gleichgültig!
Overnattede 4 nætter i februar 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 26. feb. 2024
Dear Michael. Thank you for sharing with us the feedback of your stay. We regret to hear that your experience did not meet your expectations however, your comments will be used to improve our service and make any necessary adjustment to deliver better experiences. Thank you so much for your visit, hope we can have the chance to welcome you again in the future and improve your experience. Best regards.

8/10 Udmærket

Poul

Overnattede 10 nætter i februar 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 20. feb. 2024
Dear Poul. Thank you so much for taking the time to post your feedback about your recent experience at our hotel. We are glad to know you enjoyed your overall experience. Thank you for your visit and feedback, hope we can see you back again in the future so we can deliver a better experience. Best regards.

8/10 Udmærket

Joseph

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i februar 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 20. mar. 2024
Dear Joseph. Thank you for sharing with us the feedback of your stay. We are happy to know that you enjoyed your overall experience at our hotel. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 20. feb. 2024
Dear Robert. Thank you for sharing with us the feedback of your stay. We are happy to know that you enjoyed all your experience and had a great time while with us. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

10/10 Fremragende

Anita

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i februar 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 17. feb. 2024
Dear Ms. Anita. Thank you for letting us know you had a great stay. We are happy to know that you enjoyed all your experience and had a great time while with us. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

10/10 Fremragende

Gabriel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Todo estuvo agradable
Overnattede 2 nætter i februar 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 12. feb. 2024
Estimado Gabriel. Muchas gracias por tomar el tiempo de compartir con nosotros tus comentarios referente a tu visita a nuestro hotel. Nos alegra saber que la pasaste de maravilla y que disfrutaste de nuestras amenidades y muchas cosas durante tu estancia. Nos aseguraremos que nuestro equipo reciba tus amables comentarios. Gracias por tu estancia, esperamos poder verte muy pronto de nuevo. Saludos.

8/10 Udmærket

Julie

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I like the restaurants and the quality of the food offered. What I was disappointed about was the down grade of the whole experience from my last visit in 2018 (ex: clothes steamers were replaced with irons but no ironing board, white robes were replaced with ugly gray cotton robes, the quality of room snacks went from great to poor…pistachio nuts in a jar were replaced with mixed peanuts/nuts, pringles in a can was replaced with stale Mexican chips in a bag, the coffee shop didn’t offer chocolate croissants, the macaroons were hard and stale, and we weren’t given a choice on room aroma therapy like they offered in 2018.
Overnattede 7 nætter i januar 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 8. feb. 2024
Dear Julie. Thank you for sharing with us the feedback of your stay. We regret to hear that this time your experience did not meet your expectations however, your comments will be used to keep improving our service and make any necessary adjustment to keep delivering the experiences our guests expect. Thank you so much for your visit, hope we can have the chance to welcome you again in the future and improve your experience. Best regards.

10/10 Fremragende

Seth

Overnattede 6 nætter i januar 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 20. mar. 2024
Dear Seth. Thank you for sharing with us the feedback of your stay. We are happy to know that you enjoyed all your experience and had a great time while with us. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

4/10 Dårligt

Sasan

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale
The food was terrible and the attempt to sell you on their timeshare lowered the feel from luxury to common. Not with the price it costs to be there
Overnattede 7 nætter i december 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 24. jan. 2024
Dear Sasan. Thank you so much for taking the time to post your feedback about your recent experience at our hotel. We are sorry to hear that the food did not meet your expectations, so we have shared your comments with our chef, as well as with the sales team for review and necessary corrections. Thank you for your visit, hoper we can have the chance to welcome you in the future and improve your experience. Best regards.

10/10 Fremragende

DAVID

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Pick up the littering
Overnattede 4 nætter i januar 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 19. jan. 2024
Dear David. Thank you for sharing with us the feedback of your stay. We are happy to know that you enjoyed all your experience and had a great time while with us. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

8/10 Udmærket

Rupa

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i december 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 19. jan. 2024
Dear Rupa. Thank you for sharing with us the feedback of your stay. We are happy to know that you enjoyed all your experience and had a great time while with us. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

10/10 Fremragende

Taylor

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best all inclusive food I have had. The drinks were 10/10 and the rooms were comfortable but beautiful.
Overnattede 5 nætter i januar 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 13. jan. 2024
Dear Taylor. Thank you so much for taking the time to post your feedback about your recent experience at our hotel. We are glad to know you had a great time and enjoyed so many things from your stay. We will make sure all our team receives your comments. Thank you for your stay, we look forward to welcoming you again. Best regards.

8/10 Udmærket

Jeffrey

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 9 nætter i december 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 13. jan. 2024
Dear Jeffrey. Thank you for sharing with us the feedback of your stay. We are happy to know that you loved the relaxing atmosphere and also our food offer. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

10/10 Fremragende

juan andres

Overnattede 1 nat i januar 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 9. jan. 2024
Hola Juan Andres. Gracias por tu retroalimentación, nos complace saber que tuviste una grata experiencia durante tus visita a nuestro hotel. Esperamos poder verte muy pronto de vuelta. Saludos.

10/10 Fremragende

Gerardo

Overnattede 7 nætter i december 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 27. jan. 2024
Estimado Gerardo. Gracias por tu retroalimentación, nos complace saber que tuviste una gran experiencia durante tus vacaciones con nosotros. Esperamos poder verte muy pronto de vuelta. Saludos.

6/10 Okay

kwesi

Rejste med partner
Synes ikke om: Service og personale
Very slow service. Limited accessibilty to restaurants Seems understaffed
Overnattede 8 nætter i december 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 9. jan. 2024
Dear Kwesi. Thank you for sharing with us the feedback of your stay. We will use your valuable comments to improve our services and deliver better experiences to our guests. Hope we can see you back very soon in the future. Best regards.

6/10 Okay

Ricardo

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Bonito pero promedio
Hotel bonito pero le falta calidad en sus alimentos y bebidas.
Overnattede 3 nætter i december 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 9. jan. 2024
Estimado Ricardo. Gracias por tu retroalimentación, con gusto pasaremos tus comentarios con nuestro chef, para realizar la revisión y mejoras necesarias. Esperamos poder verte muy pronto de vuelta. Saludos.

10/10 Fremragende

Marysla

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Es una propiedad muy bonita, limpia, huele delicioso cuando entras al hotel, el servicio es excelente, la comida de la cena super buena. En la noche pasan a la habitación para acomodar la cama y este lista para acostarte, ponen aromaterapia para que descanses agusto, nos dejaron unos chocolates artesanales en la cama, nos pusieron 2 botellas de cortesia, una de vino y tequila. Todo se resume a un excelente servicio e instalaciones. Si se quedan en una habitación con alberca pidan los cuartos del edificio donde estan los 1113, son mas privados.
Overnattede 1 nat i december 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 5. jan. 2024
Estimada Marysla. Muchas gracias por tomar el tiempo de compartir con nosotros tus comentarios referente a tu visita a nuestro hotel. Nos alegra saber que la pasaste de maravilla y que disfrutaste de nuestras amenidades y muchas cosas durante tu estancia. Nos aseguraremos que nuestro equipo reciba tus amables comentarios. Gracias por tu estancia, esperamos poder verte muy pronto de nuevo. Saludos.

10/10 Fremragende

Jonathan

Overnattede 3 nætter i december 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 2. jan. 2024
Dear Jonathan,Thank you for sharing with us the feedback of your stay. We are happy to know that you loved the relaxing atmosphere and also our food offer. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

6/10 Okay

Deanna Lynne

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Overnattede 4 nætter i december 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 2. jan. 2024
Dear Deanna, Thank you for sharing your feedback with us. We regret that your experience was not great, however, we hope we can have the chance to welcome you again in the near future so we can improve your recent experience. Thank you for your visit. Best regards.

10/10 Fremragende

Herrera, Hallandale

Overnattede 5 nætter i december 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 28. dec. 2023
Hola Herrera. Gracias por tu retroalimentación, nos complace saber que tuviste una grata experiencia durante tus visita a nuestro hotel. Esperamos poder verte muy pronto de vuelta. Saludos.

10/10 Fremragende

Hannah

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is AMAZING!!! I’ve been to probably 8-10 all inclusives and this is by far my favorite. Perfect size, not huge but beautiful rooms grounds and beach. The staff is amazing and this is definitely a 5 star property and service with all the ways they go above and beyond. Get the app as soon as you get there and make dinner reservations early! the most amazing food and drinks! Loved our stay and already want to come back!
Overnattede 4 nætter i december 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 26. dec. 2023
Dear Hannah. Thank you so much for taking the time to post your feedback about your recent experience at our hotel. We are glad to know you had a great time and enjoyed so many things from your stay. We will make sure all our team receives your comments. Thank you for your stay, we look forward to welcoming you again. Best regards.

8/10 Udmærket

ARELI

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
La comida y atención del personal puede mejorar. El mejor restaurante fue 2087. La atencion del personal no fue la mejor, hemos tenido mejor atención en otros hoteles. El proceso de check in fue tardado
Overnattede 3 nætter i december 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 26. dec. 2023
Estimada Areli. Muchas gracias por tomar el tiempo de compartir con nosotros tus comentarios referente a tu visita a nuestro hotel. Nos alegra saber que la pasaste de maravilla y que disfrutaste de nuestras amenidades y muchas cosas durante tu estancia. Lamentamos que hubieran algunas cosas que no hicieran tu estancia perfecta, sin embargo las revisaremos y haremos las correcciones necesarias. Gracias por tu estancia, esperamos poder verte muy pronto de nuevo. Saludos.

10/10 Fremragende

Magdalena

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 26. dec. 2023
Estimada Magdalena. Gracias por tu retroalimentación, nos complace saber que tuviste una gran experiencia durante tus vacaciones con nosotros. Esperamos poder verte muy pronto de vuelta. Saludos.

10/10 Fremragende

Margaret

Overnattede 4 nætter i december 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 26. dec. 2023
Dear Margaret. Thank you so much for taking the time to post your feedback about your recent experience at our hotel. We are glad to know you had a great time and enjoyed so many things from your stay. We will make sure all our team receives your comments. Thank you for your stay, we look forward to welcoming you again. Best regards.

8/10 Udmærket

Tyler

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 26. dec. 2023
Dear Tyler. Thank you for sharing with us the feedback of your stay. We are happy to know that you enjoyed all your experience and had a great time while with us. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

4/10 Dårligt

Joel

Overnattede 7 nætter i december 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 13. jan. 2024
Dear Joel. Thank you for sharing with us the feedback of your stay. We are sorry that your stay was not according to your expectations, however we hope we can have the chance to welcome you again in the future and improve your experience. Thank you for your visit. Best regards.

10/10 Fremragende

Alejandra

Rejste i en gruppe
Synes godt om: Overnatningsstedets tilstand og faciliteter
Muy bien, lo único q si creo deban hacer es respetar a la gente q fuma. Deben tener un lugar digno y respetable. No tratarlos como bichos raros. Aclaro q no fumo. Si el problema es el gobierno, ampárense como lo hacen todos los restaurantes y lugares de convivio en CDMX
Overnattede 4 nætter i december 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 21. dec. 2023
Estimada Alejandra. Gracias por tu retroalimentación, nos complace saber que tuviste en general una grata experiencia durante tus visita a nuestro hotel. Quisiera confirmarte que nuestro hotel respeta a todos y cada uno de nuestros huéspedes, decidan o no fumar; por esta razón y de acuerdo a las legislaciones vigentes, contamos con espacios de fácil acceso en todas las áreas comunes de la propiedad, para este fin. Lamentamos cualquier situación que te haya causado una percepción diferente, sin embargo, esperamos poder tener la oportunidad de recibirte muy pronto nuevamente. Saludos.

10/10 Fremragende

GIGI

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i december 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 19. dec. 2023
Hello GIGI. Thank you so much for taking the time to post your feedback about your recent experience at our hotel. We are glad to know you had a great time and enjoyed so many things from your stay. We will make sure all our team receives your comments. Thank you for your stay, we look forward to welcoming you again. Best regards.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 12. dec. 2023
Hello. Thank you for sharing with us the feedback of your stay. We are happy to know that you loved the relaxing atmosphere and also our food offer. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

10/10 Fremragende

Pamela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i december 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 8. dec. 2023
Dear Pamela. Thank you for sharing with us the feedback of your stay. We are happy to know that you enjoyed all your experience and had a great time while with us. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

6/10 Okay

Payam

Overnattede 3 nætter i november 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 26. dec. 2023
Dear Payam. Thank you for sharing with us the feedback of your stay. We are glad to know you had an overall good experience with us, however, we hope to have the chance to welcome you again very soon and improve your stay. Best regards.

10/10 Fremragende

Jeremy

Overnattede 4 nætter i november 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 19. dec. 2023
Dear Jeremy. Thank you for sharing with us the feedback of your stay. We are happy to know that you enjoyed all your experience and had a great time while with us. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

8/10 Udmærket

Elisa

Overnattede 2 nætter i november 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 19. dec. 2023
Dear Elisa. Thank you for sharing with us the feedback of your stay. We are happy to know that you loved the relaxing atmosphere and also our food offer. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

10/10 Fremragende

Marieme

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a one of a kind experience. If you are looking for relaxation and good food with a nice staff, stay at UNICO 2087. There was plenty to do on site or off site with the excursions menu. Oh, and you get assigned a host who will help you with getting dinner reservations, booking spa treatments, luggage pickup, etc. Alberto was our host and he was so attentive and made sure we could truly relax on vacation. Haven’t even taken off yet and I’m already planning my next trip back to UNICO in 2024.
Overnattede 4 nætter i november 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 28. nov. 2023
Dear Marieme, Dear XXXX. Thank you so much for taking the time to post your feedback about your recent experience at our hotel. We are glad to know you had a great time and enjoyed so many things from your stay. We will make sure all our team receives your comments. Thank you for your stay, we look forward to welcoming you again. Best regards.