Udendørs pool, parasoller, liggestole
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Anmeldelser af Avani Kalutara Resort

4.5 out of 5
Avani Kalutara Resort
St. Sebastian's Road, Katukurunda, Kalutara

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 31 af i alt 81 anmeldelser" "
Bedømmelse på 8 − Udmærket. 25 af i alt 81 anmeldelser" "
Bedømmelse på 6 − Okay. 17 af i alt 81 anmeldelser" "
Bedømmelse på 4 − Dårligt. 6 af i alt 81 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 81 anmeldelser" "

8,6/10

Rengøring

8,4/10

Service og personale

9,0/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Susan

Synes godt om: Service og personale
We were disappointed on arrival at the hotel insects in room and broken electric socket broken and very limited choice of food. Spoke to the assistant manager who was extremely apologetic and arranged to change us to an upgraded room and for us to eat at their sister hotel next door. Staff in this restaurant were very attentive and the food quality and choice were amazing
Overnattede 3 nætter i maj 2024
Svar fra Jayantha Gunawardena den 13. maj 2024
Dear Susan,Many thanks for choosing Avani Kalutara Resort for your valuable stay and for taking the time to have invaluable feedback on your recent stay. we highly valued your feedback and it gives us an opportunity to continually review the service and facilities we have extended to our valuable guests.However please accept my sincere apology for the inconvenience cause you have occurred During the stay, we were failed to exceed your expectations at this time. We have well noted highlighted points and shared your feedback and ratings with the entire team and it’s a great source for us to initiate the required training for our team and ensure that such an occurrence will not be repeated future. Our constant endeavor is to ensure that all our guests have nothing less than a wonderful experience with exceptional service, therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Once again thank you very much for choosing our Resort for your stay. The team and I are looking forward to welcoming you back to Avani Kalutara Resort in the near future.Kind Regards,Jude SilvaHotel Manager

6/10 Okay

Børge

Synes godt om: Rengøring
4 stjerner, -vel!
Vi ankom på lørdag og følte at vi var relativt usynlig for hotellet de første par dagene med unntak av vikarierende renholdsansvarlig for vårt rom. Vi hadde vanskelig for å forstå at dette er et 4 stjerners hotel. Servicen tok seg betraktelig opp fra mandag da flere av det faste personalet kom på jobb. Området er meget vakkert med en fin strand og et flott og rolig område inn mot lagunen. Imidlertid følte vi at tilgangen til stranden var noe begrenset da vi måtte gå spissrotgang til sjøen for å bade blant svært pågående selgere som ønsket å tilby oss sine tjenester til en mye bedre pris enn hotellet. Det gjorde oss litt fanget innenfor hotellets gjerder. Maten var veldig god og servicen i restaurant og bar tok seg betraktelig opp utover uken. Hotellet bar noe preg av slitasje spesielt i området rundt bassengene hvor tredekket var full av snublekanter og planker som gav etter. Lite som bar preg av HMS fokus. Vi benyttet oss av nabo og samarbeidshottelets SPA service. Dyrt, men meget god service og behandling. Her er det rom for å prute på pris. Vi beveget oss etterhvert rundt i området og møtte mange hyggelige lokale som bøy på seg selv og inviterte oss inn i sine hjem og liv. Totalopplevelse er vel en god 3, men med litt mer innsats fra hotellets ledelse og tilsatte kan dette bli et godt 4 stjerners hotel.
Overnattede 5 nætter i februar 2024
Svar fra Jayantha Gunawardena den 17. feb. 2024
Dear Børge Thank you very much for your valuable feedback and for choosing Avani Kalutara Resort in Sri Lanka. Your invaluable feedback helps us to improve the standard and level of service offered to all of our guests.However please do accept my sincere apology and I was extremely disappointed to read that we were not able to meet your expectations during your stay with us. The points you have mentioned have been reviewed with our Resort Management, also we ensure that further action will be initiated, so such an occurrence is not repeated in the future. Once again I apologize for the shortfalls experienced, and please be assured your constructive feedback is well taken and will be shared with the related departments. Our overriding goal is always to provide all our guests with a pleasant and relaxing stay, as I am sure you will be able to see on your next visit and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Warm regards,Jude SilvaHotel ManagerAvani Kalutara Resort.

8/10 Udmærket

Max

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
you were not allowed to swim in the sea, strong currents (red flag)
Overnattede 10 nætter i januar 2024
Svar fra Jayantha Gunawardena den 17. feb. 2024
Dear Max,Thank you very much for choosing an amazing location for your valuable stay. We were thrilled to read your invaluable feedback regarding our amazing hotel overlooking the Lagoon and Ocean in Sri Lanka.Our constant endeavor is to ensure that all our guests have nothing less than a wonderful experience and it is such a delight to note that we could make your stay unique. We hope you managed to bring back some great memories from this trip.Once again thank you very much for choosing to stay with us. The team and I are looking forward to welcoming you back in the near future for another memorable stay. Kind Regards,Jude Silva,Hotel Manager, Avani Kalutara Resort.

10/10 Fremragende

Pauline

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Avani Delight.
A very comfortable and enjoyable stay. Can’t fault anything. We were half board and there was an excellent buffet selection including freshly cooked and bbq to suit everyone’s tastes. For me I especially enjoyed the salads and non spicy dishes but the local breakfast I sampled was easy on the palate. Wish I could’ve sampled everything on offer. Loved the way the salads were presented in mini pots as well. We were given breakfast boxes on request to take away our pastries which was excellent. Enjoyed the sunset walks and there’s a shallow sheltered lagoon with soft sand underfoot and that was simply fabulous. Pool was lovely too. Room was serviced very well by Isuru who unfortunately wasn’t there when we left so hope he sees that. Very creative towel sculptures left on the beds everyday and lovely turn down. Thank you Avani! A most enjoyable stay.
Lovely pool
The shallow lagoon sandy soft underfoot. Perfect!
Overnattede 3 nætter i februar 2024
Svar fra Jayantha Gunawardena den 17. feb. 2024
Dear Pauline Thank you very much for your fantastic feedback and for choosing our amazing Hotel between the Indian Ocean and Kalu Ganga Lagoon. We are all thrilled to read about your invaluable well detailed experiences during your stay with us At Avani Kalutara Resort in Sri Lanka. We appreciate your compliments towards on our amazing team and genuine care of them. Also thank you very much for highlighting our Mouthwatering food. We are proud to offer a wide variety of facilities at Avani Kalutara Resort, specially the Ocean Front rooms, Lagoon front rooms and Our beautiful landscape & Mangrove Restaurant and Bar lounges that satisfy all the needs of our guests along their stay.Your generous and well-detailed feedback is a great source of encouragement for all of us. I will make a point to share this with the entire team who will be thrilled to know that they contributed positively to your experience and were recognized by you.We are truly honored and appreciate your trust in us and recommending Avani Kalutara Resort. Thank you once again and we look forward to welcoming you back to Avani Kalutara Resort for another memorable stay in the near future.Kind Regards,Jude Silva,Hotel Manager,Avani Kalutara Resort

8/10 Udmærket

Abdullah

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i april 2022
Svar fra JGunawardena den 11. maj 2022
Dear Abdullah, Thank you very much for your fantastic rating and choosing amazing place for your valuable stay. We all thrilled to read your invaluable ratings regarding our amazing hotel overlooking the Lagoon and Ocean. Our constant endeavor is to ensure that all our guests have nothing less than a wonderful experience and it is such a delight to note that we could make your stay unique. We hope you managed to bring back some great memories from this trip. Once again thank you very much for your lovely rating and choosing Avani Kalutara resort for your stay. The team and I are looking forward to welcome you back to Avani Kalutara Resort for another memorable stay in the near future. Kind Regards, Jude Silva, Hotel Manager, Avani Kalutara Resort.

10/10 Fremragende

David, Halifax. UK.

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The resort was very smart, and beautifully appointed. Staff were constantly cleaning, and tidying in the grounds, and the restaurant workers and poolboys very attentive.
Overnattede 13 nætter i marts 2020
Svar fra Jayantha Gunawardena den 21. mar. 2020
Dear David Thank you for selecting our Hotel and taking the time to have great feedback on the Expedia following your experience with us. We extremely valued your well detail feedback and it is very important for us to review our service and facilities. We happy to read that you enjoyed and our team look after you well. We will share your feedback with our team. The team and I are looking forward to welcome you back soon. Thank you. Jude Silva, Hotel Manager, Avani Kalutara Resort.

4/10 Dårligt

Verificeret rejsende

Overnattede 2 nætter i november 2019
Svar fra Jayantha den 27. nov. 2019
Dear Sir / Madam, Thank you for taking the time to provide us valuable rating following your recent stay at AVANI Kalutara Resort. We appreciate your rating as it gives us an opportunity to continually review our service and facilities. Once again thank you for your time. We look forward to welcoming you back to Avani Kalutara Resort in the near future. Warm Regards, Jude Silva, Hotel Manager, Avani Kalutara Resort.

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Staff need to improve service levels not told about the pool being out of order, even through we could use the next hotels pool not very convenient. Only three rooms occupied on one night so lonely place to be !
Overnattede 2 nætter i oktober 2019
Svar fra Jayantha Gunawardena den 11. okt. 2019
Dear Sir / Madam, Thank you for choosing our hotel and taking the time to share your feedback about your experience with us. We appreciate your Feedback and it is an opportunity to learn the dissatisfaction on your recent stay with us. Pleased accept our sincere apology and we are extremely disappointed to read that we have not exceeded your expectation during your stay with us, specially related to the Swimming pool. However we ensure that further action will be initiated so that such an occurrence is not repeated future. Thank you again for your time. We look forward to welcoming you back to Avani Kalutara Resort in the near future. Warm Regards, Jude Silva, Hotel Manager, Avani Kalutara Resort.

10/10 Fremragende

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was the best place to stay as a family.. Was clean and a quiet place. Loved it.
Overnattede 1 nat i juli 2019
Svar fra Jude den 8. jul. 2019
Dear Guest, Thank you very much for your five-star review at Avani Kalutara Resort. I'm delighted to hear that you liked the calm and quiet hotel which you find great for families. Thank you! We hope to welcome you again. regards, Jude Silva, Hotel Manager.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The actual cost to stay and have food/drink is ok, but once the various charges/fees are added, becomes expensive comparison with rest of islands stays etc
Overnattede 3 nætter i april 2019
Svar fra Lahiru G den 21. apr. 2019
Thank you very much for your feedback and we're glad that your stay was good. Please allow me to explain to you that all the hotels in Sri Lanka have the same government tax and the service charge and nobody can change that. But some of the hotels have taxes and service chargers inclusive price list. Thank you very much once again and we look forward to welcome you back. regards, Lahiru G, Front Office Executive.

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our time at the resort. The pool area was great and the food was good. It was also nice to have the option to go to the adjourning Anantara resort for additional meal options and spa facilities.
Overnattede 5 nætter i marts 2019
Svar fra Lahiru den 26. mar. 2019
Dear Paul, Thank you very much for your lovely feedback. We're all delighted to hear that you have enjoyed your stay with us, especially the pool area and the food. It's a pleasure to having you with us and we will take an opportunity to welcome you back. Kind regards, Lahiru G, Front Office Executive.

2/10 Forfærdeligt

Jennifer, Chelmsford Essex UK

Rejste med familie, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Our holiday was ruined as the hotel failed to tell us prior to our stay they were double booked with a corporate booking and MID STAY (10 night booking) we were told that the following day we would be moved to a different hotel. I have a young toddler under 2 this was extremely upsetting. The hotel they moved us to was complete opposite of the relaxed open plan setting being a horrible high rise that also gave us food poisoning. The hotel knew of the double booing but failed to inform us prior to our stay. We were there as a group with family staying in Avani the neighboring hotel Anantara as we were there for a family memorial. This split up our group and ultimately ruined our whole holiday and our family groups holiday.
Overnattede 9 nætter i februar 2019
Svar fra Lahiru den 26. mar. 2019
Dear Jennifer, Thank you very much for your valuable feedback about your recent stay. Due to an unexpected overbooking situation, we had to move you to another hotel and we're extremely sorry that we let you down. Kind regards, Lahiru G, Front Office Executive.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
妻と二人で一泊しました。部屋はとても綺麗で水回りも清潔でした。半島の先にあり、海に囲まれて非日常を味わえます。サンセットが綺麗とのことでしたが、あいにくの天気で見れなかったのは残念でした。毎週水曜の朝8時からYogaをやっているということで参加しましたが、無料の割にはしっかりしたインストラクターの指導でした。プールサイドで寝そべったり散歩したり、リゾート気分を味わえました。おすすめです。
Overnattede 1 nat i februar 2019
Svar fra Lahiru G den 14. feb. 2019
Dear Guest, Thank you very much for writing such a wonderful review of your experience. I'm glad you enjoyed the stay.

6/10 Okay

E

Synes godt om: Service og personale
Good service and good food. But terrible location!
Overnattede 3 nætter i januar 2019
Svar fra Lahiru G den 8. feb. 2019
Dear Guest, Thank you for your valuable feedback and I'm glad you liked the best service we delivered to our valued customers and the food we offered. And I'm surprised that you didn't like the location as most of the guests who visit the property love this location. However thank you very much for your comment and we're hoping to welcoming you back near future.

4/10 Dårligt

Andrea

Synes ikke om: Service og personale, værelsets komfort
Overnattede 2 nætter i januar 2019
Svar fra Lahiru G den 20. jan. 2019
Dear Andrea, Thank you for the feedback. We would like to have a detailed feedback of your experience as we daily strive to deliver excellence to our guests. However If I can be of any assistance in the future please do not hesitate to contact me. We look forward to an opportunity to welcome you back soon. with kind regards, Lahiru G Front Office Executive

8/10 Udmærket

Irene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ruhiges Strandhotel zum Relaxen
Im AVANI Resort kann man erholsame Ferien mit Tuktuk-Ausflügen kombinieren. Das Essen am Buffet ist super. Die Zimmer sind nicht sehr gross, aber sauber und werden täglich früh aufgeräumt. In der Minibar gibt es gratis Softdrinks und Wasser. Das Baden im Meer ist wegen des steilen Strandes und des relativ groben Sandes leider nur für Topschwimmer geeignet, aber der Pool ist gross und sauber. Wir liebten die vielen Palmen und Streifenhörnchen. Die Gäste kamen aus vielen verschiedenen Ländern (Europa, Russland, Arabien).
Overnattede 12 nætter i december 2018
Svar fra Lahiru G den 18. jan. 2019
Dear Ruhiges, Thank you very much for your recent stay and valuable feedback. We're delighted to read that you liked the hotel, food and all the other facilities. We wish you welcome you back near future to provide another excellent stay with us. Thank you! with kind regards, Lahiru G Front Office Executive

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
It's a nice hotel with a great location - the river on one side and the sea on the other. But Avani is primarily a family resort with lots of kids and large families as guests! Also they don't have a spa in the premises but guests can use the Anantara spa which is amazing but a little pricey. Even though we had a good time, it just felt that the hotel was a little bland, lacked a certain character..
Overnattede 2 nætter i december 2018
Svar fra Lahiru G den 20. jan. 2019
Dear guest, Thank you very much for your valuable feedback. I'm glad you liked most of the facilities in the hotel. However thank you for mentioned some of the areas where we can improve and If I can be of any assistance in the future please do not hesitate to contact me. We look forward to an opportunity to welcome you back soon. with kind regards, Lahiru G Front Office Executive

10/10 Fremragende

Lauren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful Resort & Room with Excellent Service
I was staying at the Avani Resort for a friend’s wedding. My friend was getting married at the Anantara Kalutara Resort next door and because rooms there were sold out, she recommended booking at the Avani. I was glad I did, because it was just a 5 minute walk to their hotel next door and everything at the Avani was impeccable. The hospitality we experienced from the moment we arrived was warm and welcoming, and the room and amenities were top-notch. The room and bathroom were very clean and spacious - we also had a view of the ocean. There’s a pool and fitness center, the beach is literally a 30 second walk from the pool, and there are a couple restaurants with many types of food options. The food at the restaurant was good, especially the breakfast which comes with many types of juices, fruits, bread, and Sri Lankan specialties. I would 100% stay here again and I would highly recommend this resort to others coming to stay in the area!
Overnattede 2 nætter i december 2018
Svar fra Lahiru G den 18. jan. 2019
Dear Lauren, Thank you very much for detailed feedback and taking time to share your experience with us. It was happy to hear that you have had a wonderful time. We hope to welcome you back near future. with kind regards, Lahiru G Front Office Executive

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2018
Svar fra Lahiru G den 4. feb. 2019
Thank you!

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Alter renovierungsbedürftiger Kasten.
Altes Hotel. Preis und Leistung stehen in keinem Verhältnis. Essen und Trinken ist stark überteuert, überdies auch noch schlecht zubereitet. Personal ist nett und zuvorkommend. Insgesamt ist die Herberge nicht empfehlenswert.
Overnattede 2 nætter i april 2018

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely smaller hotel with everything you need
We had a great stay here with our 2 year old. Great pool and the drinks prices were very affordable. Breakfast buffet was good too. The room service menu was a bit limited and quite expensive compared to some of the other hotels we've stayed at. The complimentary soft drinks were a nice touch and they were very kind about providing warm milk for our little one for all his feeds. There was no shower gel or body lotion, which was a bit of a pain as you expect that at hotel chains. But overall we had a great time.
Overnattede 2 nætter i marts 2018
Svar fra sandeepani den 3. apr. 2018
Dear Guest, Thank you for your valuable feedback on your recent stay with us. I am delighted to hear that you had such an enjoyable stay with us. Thank you for your comments on our Hotel, which is truly appreciated. We look forward to welcoming you back again soon. Thank you. Jude Silva, Hotel Manager, AVANI Kalutara Resort.

8/10 Udmærket

lars

Synes godt om: Service og personale, værelsets komfort
Overnattede 5 nætter i februar 2018
Svar fra sandeepani den 3. apr. 2018
Dear Lars, Thank you for the Star rating on your recent stay with us. We look forward to welcoming you back again soon. Thank you. Jude Silva, Hotel Manager, AVANI Kalutara Resort.

6/10 Okay

Mona

Synes godt om: Overnatningsstedets tilstand og faciliteter
جيد لكن فيه ملاحظات كثيره
جيده لكن مستوى نظافة المطعم ضعيفة والغرفه حاره
Overnattede 3 nætter i januar 2018

4/10 Dårligt

steve, london

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Disappointing
We arrived early morning and they tried to put us in a room that was directly below building works going on with hammering noticeable, this in peak season We then finished up in a room next to the bar and also cleaning facilities which was also very loud The general quality was not what you would expect from a £280 per night resort, with lack of regular maintenance particularly noticeable Food choice was very limited and expensive Transfer cost of £81 from airport was unacceptable, we got there for £5 using bus and train
Overnattede 4 nætter i december 2017
Svar fra sandeepani den 21. jan. 2018
Dear Steve, Thank you for your feedback on your recent stay with us. I am sorry to learn that you did not feel that the resort offered required services value for money. Our aim is to exceed our guests expectations at all times and I am sorry that on this occasion we have failed to do so. We have taken up your valuable comments for our future improvements. If I can be of any assistance in the future please do not hesitate to contact me. Thank you. Jude Silva, Hotel Manager, AVANI Kalutara Resort.

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Totally disppointed
Avani was advertised as a 5 star resort. However we have found that the rooms are more like a 3 star tourist class hotel. Can’t believe that they have patches of rust on the mirror and has a rusty looking IKEA quality bin in the toilet. The rooms are also small. Room amenities are also not good. The swimming pool is tiny and when water Volleyball is played, there is no space to swim. One can only stand in the water. The service of the staff was also poor, particularly those in the restaurants and bar, They are not friendly, not helpful and sometimes almost rude. Food quality in the restaurants are also not good and expensive. Buffet spread is limited and not tasty. The cooked scrambled eggs as if it is a fried egg. Wifi is incredibly unreliable and super slow. It keeps dropping off, making it impossible to surf the net.
Overnattede 2 nætter i januar 2018
Svar fra sandeepani den 19. jan. 2018
Dear Guest, Thank you for your feedback on your recent stay with us. I am sorry to learn that you did not feel that the resort offered required services value for money. Our aim is to exceed our guests expectations at all times and I am sorry that on this occasion we have failed to do so. We have taken up your valuable comments for our future improvements. If I can be of any assistance in the future please do not hesitate to contact me. Thank you. Jude Silva, Hotel Manager, AVANI Kalutara Resort.

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good Hotel - Service First Class
Stayed 3 nights in total over New Year. Hotel was very clean and comfortable. Service was top rate. We left at 4:30 one morning to go on a day trip (with a third party tour guide) and the hotel packed a little breakfast pack for us to to for the journey. Food at breakfast and lunch very good and very reasonable priced. The New Year Hala which we attend (charge is compulsory for staying over new year) was the best New Years party I’ve every been too. To be honest couldnt knock the hotel or Service in anyway. Only thing to be aware of is not much to do in local area. However lots of tours available via hotel
Overnattede 3 nætter i december 2017
Svar fra Jude den 18. okt. 2019
Dear John, Thank you for taking the time to write this lovely review on your recent stay with us. We all are glad that you enjoyed your stay and appreciate your positive feedback regarding resort services & facilities, And I will make this a point to share your words of compliments with my team whom I know they will be very happy in meeting your expectations. Thank you once again and we look forward to welcoming you back to our resort for another amazing getaway. Best Regards, Jude Silva, Hotel Manager

6/10 Okay

Verificeret rejsende

Synes godt om: Værelsets komfort
Synes ikke om: Service og personale
Overnattede 4 nætter i december 2017

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
View from balcony was good.
Found some things too expensive and not worth the money. For example bicycle rentals were too expensive and they weren't even in good condition.
Overnattede 4 nætter i december 2017

8/10 Udmærket

jane, cheshire

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good all rounder
A lovely hotel with a stunning location. Great service, and lovely food. It was a relief to return to after a long day of sight seeing.
Overnattede 8 nætter i oktober 2017
Svar fra Sandeepani den 23. nov. 2017
Dear Jane, Thank you for your valuable feedback on your recent stay with us. I am delighted to hear that you had such an enjoyable stay with us. Thank you for your comments on our Hotel, which is truly appreciated. We look forward to welcoming you back again soon. Thank you. Jude Silva, Hotel Manager, AVANI Kalutara Resort.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Everything was so nice! It is intetesting to see the building dedigned Bawa.
Overnattede 1 nat i august 2017
Svar fra Jude Silva den 4. sep. 2017
Thank you for your valuable feedback on your recent stay with us. I am delighted to hear that you had an enjoyable stay with us. We look forward to welcoming you back again soon. Thank you. Jude Silva, Hotel Manager, AVANI Kalutara Resort.

10/10 Fremragende

Meeta

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Definitely recommended
Attentive and responsive staff. Menus could be improved. My mothers 80 birthday dinner was arranged by the staff and it was wonderful.
Overnattede 6 nætter i august 2017

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Friendly, clean and relaxing hotel - perfect!
Could not fault our stay. Welcome and check-in was superb. Room was so clean and well looked after during our stay with some lovely peronal touches. Food was very good - both breakfast and dinner. The pool service and pool itself was perfect. Such a relaxing few days and every single member of staff was friendly, helpful and courteous. Can highly recommend this hotel for peace and relaxation. It was a tuk tuk ride from the main shopping area, but we didn't even want to leave the hotel except for a walk along the beach to the local beach restaurants and a lovely massage!

8/10 Udmærket

Kamil, Dhahran, Saudi Arabia

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfectly snugged between a lagoon and the ocean.
The perfect place to rejuvenate your soul and body.

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Helt ok hotell
Ett ok hotell, men rommet vendte mot moskee og trafikkert vei - en ble dermed vekket hver morgen kl 05.00. Treningsrommet er ikke ett ordentlig treningsrom da ingen apparater virker. Litt masete personale som ikke tok hensyn til gjestene alltid og dyrt spa.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Mette, Oslo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Et meget komfortabelt og vakkert sted!
Et veldig rolig, komfortabelt og velholdt sted. Her finner man roen og kan bare nyte lyd av sjø og se på solnedgangen på stranden som er rett nedenfor hotellet. Det er imidlertid en del ting å gjøre på hotellet, spill, biljard, en hyggelig bar med litt levende musikk, god mat/drikke, treningsrom, spa med mer. Det er ikke så mye annet å gjøre i nærheten, hverken spisesteder (kun et par ok steder) og ikke annet. Man kan imidlertid avtale ulike severdigheter/dagsturer som er bra!

10/10 Fremragende

Isabella

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

E. & F., Sachsen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
paradiesisches und atmosphärisches Hotel
Man sollte sich beim Anfahrtweg nicht von der schlechten Straße und der Baustelle abschrecken lassen- denn sobald man die Schranke erreicht hat und noch 100 Meter weiter fährt erhält man einen ersten Einblick in dieses wunderbare Resort. Hat man die Rezeption erreicht, wird man herzlich empfangen, es gab einen Begrüßungsdrink und erfrischende Tücher - dies war eine absolute Wohltat!! Nach dem Einchecken wurde uns das Zimmer gezeigt und wir wurden auch hier sehr überrascht - wunderbar klimatisiert, ein riesiges Bett, eine fantastische Dusche und ausreichend Platz für Gepäck. Wenn man dann den Außenbereich betritt, erwartet einen die nächste wunderschöne Aussicht - der Pool. Die Bilder, welche im Internet einsehbar sind, übertreiben nicht. Nein, es sieht tatsächlich so aus und auch wenn in einigen Bewertungen die Holzverkleidung um den Pool bemängelt wurde: wir sind immer barfuß gelaufen und hatten keinerlei Splitter! Offene Duschen zum vorher abbrausen sind in Ordnung und jeden Tag sorgt ein Poolboy dafür, dass die Wunschliege des Gastes mit einem Handtuch belegt wird. Das Essen ist sehr abwechslungsreich, mit Frühstück zu buchen ist aber absolut ausreichend, denn man kann auch aus der Karte günstigere Snacks zu sich nehmen und somit auch umliegende Restaurants wahrnehmen- wärmstens empfehlen wir hier (5 Minuten zu Fuß) The Red Lobster !!!!!! (nicht verwechseln mit 'the real Red Lobster') --> dort auch Trips, Massagen und TukTuk buchen!! Alles in Allem:perfekter Erholungsort
Ausblick von Pool Richtung Strand

8/10 Udmærket

Aditya, Bangalore

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel for relaxation
Great service! The hotel staff are very attentive and our kids enjoyed the pool. The receptionist Udeshi went out of her way to ensure that our little one was okay. The sea was unfortunately too rough to swim in. Food variety and quality could be better/authentic at the hotel.

8/10 Udmærket

David , UK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good holiday hotel - exactly as stated
Very good. Staff were helpful and informative and always polite. I really can't understand some of the other reviews which seem to be picky comments about trivial issues made for the sake of whinging! The hotel was spotless and delivered exactly what was described. What more do you want? Complaints about bar prices seem out of place. The buffet (there is also a la carte) provided an excellent meal in three or more courses, was plentiful and varied. At Rs 2,600 you would, in the UK, be lucky to get 2 pints of warm beer and a bag of fish and chips! The gardens are well maintained and patrolled unobtrusively and, if you wander from the pool to watch the fishermen in the lagoon, you should see kingfishers, chipmunk-like squirrels and the occasional snake and iguana amongst the palm trees. Warning: the hotel-arranged taxi transfer was more than a little expensive. Cost me US$85 arriving and Rs5,000 (privately arranged local taxi) departing - almost 3-times cheaper. Don't go in the monsoon season if you want to swim in the sea - the waves and undertow will have you in East Africa before you're missed.

10/10 Fremragende

kristoffer, Haninge

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kanon
Väldigt fint hotell och bra service, det enda jag har att klaga på är att man hör väldigt bra ute i korridoren när man ligger och sover

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
All I can say the staff the hotel the view was a mazing, I really felt welcome when we arrived I will for sure be back with new friends and family.

8/10 Udmærket

Petter, På stranden.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nydelig strandhotell, men..
Hadde tre herlige og avslappende dager her. mye aktiviteter og kjekk betjening. For mye vind gjorde at vi ikke kunne bade i havet, kom av sesongen.

8/10 Udmærket

Sam, Australia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good hotel near to the beach and bay
Hotel is away from the busy towns and in a very quiet natural environment not far away from Colombo. Close to the beach surrounded by coconut palms with well maintained gardens. Birds and squirrels are to be seen in the area and very soothing to the eye. Staff are very friendly and helpful. Food is excellent with lot of varieties in Sri Lankan and Western style. Definitely would like to go back there and recommend to anyone.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
nice hotel with nive room's view
I liked this hotel ,, every thing in it is good. you can spend your day on it

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel Avani Kalutara Resort
Das Hotel liegt auf einer Halbinsel. Wir hatten die Zimmer zur Lagune. Das Personal war sehr freundlich. Einzig der Strand war nicht so, wie man es sich vorstellt. Wir würden das Hotel aber empfehlen. Das Weihnachte- und Silvesterarrangement war hervorragend. Wir haben den Aufenthalt sehr genossen. Publikum war international, aber keine Russen, die sich nicht benehmen können.

2/10 Forfærdeligt

Olivier, Lyon

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, værelsets komfort
Mauvais rapport qualité prix, pas un 4 étoile
Voyage pour fin d'année 2014, 5 jours dont le nouvel an avec 3 ados. Très déçu par cet hôtel qui affiche un très mauvais rapport qualité prix. L'hôtel, la déco, la propreté la piscine et le cadre sont pourtant au rendez-vous. Les chambres sont très bruyantes : dès 8h du matin c'est un véritable hall de gare. Les personnes qui s'occupent des chambres sont très intrusifs si vous ne mettez pas vite le panneau "do not disturb". Les repas sont très moyen, en tout cas pas au niveau attendu dans un 4 étoiles. L'hôtel étant plutôt isolé, difficile de trouver refuge dans un restaurant proche. Le service est d'une lenteur affligeante : pour les repas de midi compter 45 à 60 minutes pour le premier plat ... les suivants arriveront dans les 20 minutes s'ils n'ont pas été oubliés! Coté WIFI c'est nul : partez du principe qu'il n'y en a pas : déconnexion permanente et procédure de reconnexion via un site très lent!
Svar fra Laksitha Wegodapola den 21. mar. 2015
Dear Guest, Thank you for leaving us a review about your recent stay at our hotel. It is disappointing to know that you did not have a pleasant stay with us and found the rooms to be noisy. Many patrons of our hotel find our associates to be very helpful and friendly. Therefore it is sad to know that you found them to be intrusive instead. The team has been advised to be more hospitable in their approach in future. Our culinary team is disappointed to know that you felt the food was average and that it did not meet your expectation. Please accept my apologies once again for your disappointment, as I mentioned to you on your review on Trip Advisor regarding the new year’s eve supplement which was collected upon arrival, as this information was indicated on the terms and conditions applicable for your booking. However, as mentioned earlier, kindly note that the new year’s eve supplement is a compulsory payment as practiced and collected by many other hotels in Sri Lanka. I sincerely hope that the negative encounters you had during your stay with us will not hold you back from returning to our hotel. Please be assured that our teams have been informed of your feedback and will improve each aspect mentioned. We are a hotel driven by the passion of our staff to make each stay a comfortable and enjoyable one. It would be great to have another opportunity to welcome you back to our hotel in the near future. We look forward to your return! Yours sincerely, Thomas Barguil General Manager

8/10 Udmærket

Linda, Kuwait

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely peaceful setting
Lovely location and hotel? A few minor changes would make it easier for someone with difficulty walking. (room rug needs to be taped down so it isn't curled up an poses a tripping hazard - breakfast needs to be served downstairs or a lift put in - shower needs to have anti-slip strips installed) very friendly staff. $90 "required" Christmas Eve dinner +wine costs made us cut out stay there short so we would not have to attend.

10/10 Fremragende

Traveler, H

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great facilities
This is a wonderful place that is hiddeN away. IF you like being in a secluded place and lover massages, being lazy and meeting people from all over the world; this is it!